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Compare EasyVista, Solvvy, and ServiceNow

Pricing

 
Free Trial
Free Trial
Free Trial Unavailable
EasyVista
Free Trial
Solvvy
Free Trial
ServiceNow
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
8.8
8.4
Ease of Use
Ease of Use
6.9
9.3
7.4
Ease of Setup
Ease of Setup
7.1
8.9
7.2
Ease of Admin
Ease of Admin
7.5
9.2
7.8
Quality of Support
Quality of Support
7.7
9.4
7.9
Ease of Doing Business With
Ease of Doing Business With
8.1
9.7
8.1
Product Direction (% positive)
Product Direction (% positive)
7.7
10.0
7.8
Meets Requirements
EasyVista
8.1
Solvvy
8.8
ServiceNow
8.4
Ease of Use
EasyVista
6.9
Solvvy
9.3
ServiceNow
7.4
Ease of Setup
EasyVista
7.1
Solvvy
8.9
ServiceNow
7.2
Ease of Admin
EasyVista
7.5
Solvvy
9.2
ServiceNow
7.8
Quality of Support
EasyVista
7.7
Solvvy
9.4
ServiceNow
7.9
Ease of Doing Business With
EasyVista
8.1
Solvvy
9.7
ServiceNow
8.1
Product Direction (% positive)
EasyVista
7.7
Solvvy
10.0
ServiceNow
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
15.8%
3.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
84.2%
17.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
0%
78.8%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%
ServiceNow
Small-Business
3.9%
Mid-Market
17.3%
Enterprise
78.8%

Reviewers' Industry

 
Higher Education
14.3%
Internet
31.3%
Information Technology and Services
27.6%
 
Information Technology and Services
9.9%
Computer Software
28.1%
Hospital & Health Care
7.5%
 
Hospital & Health Care
7.7%
Retail
15.6%
Higher Education
7.5%
 
Insurance
6.6%
Consumer Electronics
6.3%
Computer Software
6.7%
 
Government Administration
5.5%
Computer Networking
6.3%
Financial Services
6.1%
 
Other
56.0%
Other
12.5%
Other
44.5%
EasyVista
Higher Education
14.3%
Information Technology and Services
9.9%
Hospital & Health Care
7.7%
Insurance
6.6%
Government Administration
5.5%
Other
56.0%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%
ServiceNow
Information Technology and Services
27.6%
Hospital & Health Care
7.5%
Higher Education
7.5%
Computer Software
6.7%
Financial Services
6.1%
Other
44.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Laura T.
Administrator

Solvvy has: - Increased customer self-service rates significantly - A sleek interface that is easy for both our team and our customers to use - Actionable data that informs our decision-making Additionally, training Solvvy never feels like a chore,...

Ikram B.
Industry Analyst / Tech Writer in Financial Services

There are many things I like about ServiceNow. It has a great incident management system that ties well with problem management. ServiceNow allows us to fully customize the look and feel of it. Many of us don't even know who the manufacture of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Defense & Space

The interface is not intuitive. Training is required in order to understand how to move Incidents and Service Requests to the technicians that need them. Search features are poor.

Bryan C.
Administrator

While the product is very efficient for our needs, we understand that the company is still young and has room for improvement. One of the items we've discussed with Solvvy that we would like to see is the capability for Solvvy to generate automated messages...

Ion S.
Administrator in Construction

ServiceNow out of the box is like: Imagine you go to the dealer and buy a new car. The salesman gives you the keys and a bunch of parts and tells you that if you want to drive it you need to put it together on your own. Amazing!!! Things that are common...

 
EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
G2 User in Defense & Space

The interface is not intuitive. Training is required in order to understand how to move Incidents and Service Requests to the technicians that need them. Search features are poor.

Solvvy
Most Helpful Favorable Review
Laura T.
Administrator

Solvvy has: - Increased customer self-service rates significantly - A sleek interface that is easy for both our team and our customers to use - Actionable data that informs our decision-making Additionally, training Solvvy never feels like a chore,...

Most Helpful Critical Review
Bryan C.
Administrator

While the product is very efficient for our needs, we understand that the company is still young and has room for improvement. One of the items we've discussed with Solvvy that we would like to see is the capability for Solvvy to generate automated messages...

ServiceNow
Most Helpful Favorable Review
Ikram B.
Industry Analyst / Tech Writer in Financial Services

There are many things I like about ServiceNow. It has a great incident management system that ties well with problem management. ServiceNow allows us to fully customize the look and feel of it. Many of us don't even know who the manufacture of the...

Most Helpful Critical Review
Ion S.
Administrator in Construction

ServiceNow out of the box is like: Imagine you go to the dealer and buy a new car. The salesman gives you the keys and a bunch of parts and tells you that if you want to drive it you need to put it together on your own. Amazing!!! Things that are common...

Screenshots

 
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Videos

 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided
EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

Solvvy
ServiceNow
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