Compare EasyVista vs ProProfs Knowledge Base Software

See this
comparison of EasyVista vs. ProProfs Knowledge Base Software
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
EasyVista
Free Trial
ProProfs Knowledge Base Software
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
9.0
Ease of Use
Ease of Use
6.9
9.4
Ease of Setup
Ease of Setup
7.1
Not enough data available
Ease of Admin
Ease of Admin
7.5
Not enough data available
Quality of Support
Quality of Support
7.7
8.6
Ease of Doing Business With
Ease of Doing Business With
8.1
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
7.7
10.0
Meets Requirements
EasyVista
8.1
ProProfs Knowledge Base Software
9.0
Ease of Use
EasyVista
6.9
ProProfs Knowledge Base Software
9.4
Ease of Setup
EasyVista
7.1
ProProfs Knowledge Base Software
Not enough data available
Ease of Admin
EasyVista
7.5
ProProfs Knowledge Base Software
Not enough data available
Quality of Support
EasyVista
7.7
ProProfs Knowledge Base Software
8.6
Ease of Doing Business With
EasyVista
8.1
ProProfs Knowledge Base Software
Not enough data available
Product Direction (% positive)
EasyVista
7.7
ProProfs Knowledge Base Software
10.0

Features

Knowledge Share
Knowledge Base
EasyVista
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Searchable Articles
EasyVista
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Community Forums
EasyVista
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Interactive FAQs & Forums
EasyVista
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Interaction
Web Portals
EasyVista
6.3
ProProfs Knowledge Base Software
Not enough data available
Forum to Reponse
EasyVista
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Tickets and Tagging
EasyVista
6.2
ProProfs Knowledge Base Software
Not enough data available
Live Chat
EasyVista
Not enough data available
ProProfs Knowledge Base Software
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
9.1%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%
ProProfs Knowledge Base Software
Small-Business
45.5%
Mid-Market
45.5%
Enterprise
9.1%

Reviewers' Industry

 
Higher Education
11.8%
Computer Software
36.4%
 
Information Technology and Services
9.2%
Information Technology and Services
18.2%
 
Insurance
6.6%
Telecommunications
9.1%
 
Government Administration
6.6%
Internet
9.1%
 
Hospital & Health Care
5.3%
Graphic Design
9.1%
 
Other
60.5%
Other
18.2%
EasyVista
Higher Education
11.8%
Information Technology and Services
9.2%
Insurance
6.6%
Government Administration
6.6%
Hospital & Health Care
5.3%
Other
60.5%
ProProfs Knowledge Base Software
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Internet
9.1%
Graphic Design
9.1%
Other
18.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
User in Hospital & Health Care

ESM is not very intuitive and takes training to be able to use.

Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
User in Hospital & Health Care

ESM is not very intuitive and takes training to be able to use.

ProProfs Knowledge Base Software
Most Helpful Favorable Review
Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

Screenshots

 
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ProProfs Knowledge Base Software

Videos

 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided
EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

ProProfs Knowledge Base Software
No videos provided

Downloads

 No downloads provided
ProProfs Knowledge Base Software
No downloads provided
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