Compare EasyVista vs HubSpot Service Hub

See this
comparison of EasyVista vs. HubSpot Service Hub
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. HubSpot Service Hub rates 4.4/5 stars with 30 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Service Hub Enterprise
$1,200
/month
 
Service Hub Professional
$400
/month
 
Service Hub Starter
$50
/month
 
Service Hub Free
$0
 
Free Trial
Free Trial Unavailable
EasyVista
Free Trial
HubSpot Service Hub
Service Hub Enterprise
$1,200/month
Service Hub Professional
$400/month
Service Hub Starter
$50/month
Service Hub Free
$0
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
9.0
Ease of Use
Ease of Use
6.9
9.0
Ease of Setup
Ease of Setup
7.1
8.3
Ease of Admin
Ease of Admin
7.5
8.3
Quality of Support
Quality of Support
7.7
8.7
Ease of Doing Business With
Ease of Doing Business With
8.1
9.0
Product Direction (% positive)
Product Direction (% positive)
7.7
10.0
Meets Requirements
EasyVista
8.1
HubSpot Service Hub
9.0
Ease of Use
EasyVista
6.9
HubSpot Service Hub
9.0
Ease of Setup
EasyVista
7.1
HubSpot Service Hub
8.3
Ease of Admin
EasyVista
7.5
HubSpot Service Hub
8.3
Quality of Support
EasyVista
7.7
HubSpot Service Hub
8.7
Ease of Doing Business With
EasyVista
8.1
HubSpot Service Hub
9.0
Product Direction (% positive)
EasyVista
7.7
HubSpot Service Hub
10.0

Features

Knowledge Share
Knowledge Base
EasyVista
Not enough data available
HubSpot Service Hub
8.5
Searchable Articles
EasyVista
Not enough data available
HubSpot Service Hub
8.5
Community Forums
EasyVista
Not enough data available
HubSpot Service Hub
Not enough data available
Interactive FAQs & Forums
EasyVista
Not enough data available
HubSpot Service Hub
Not enough data available
Interaction
Web Portals
EasyVista
6.3
HubSpot Service Hub
Not enough data available
Forum to Reponse
EasyVista
Not enough data available
HubSpot Service Hub
Not enough data available
Tickets and Tagging
EasyVista
6.2
HubSpot Service Hub
8.7
Live Chat
EasyVista
Not enough data available
HubSpot Service Hub
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
63.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
3.3%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%
HubSpot Service Hub
Small-Business
63.3%
Mid-Market
33.3%
Enterprise
3.3%

Reviewers' Industry

 
Higher Education
11.8%
Marketing and Advertising
16.7%
 
Information Technology and Services
9.2%
Telecommunications
6.7%
 
Insurance
6.6%
Education Management
6.7%
 
Government Administration
6.6%
Consumer Services
6.7%
 
Hospital & Health Care
5.3%
Computer Software
6.7%
 
Other
60.5%
Other
56.7%
EasyVista
Higher Education
11.8%
Information Technology and Services
9.2%
Insurance
6.6%
Government Administration
6.6%
Hospital & Health Care
5.3%
Other
60.5%
HubSpot Service Hub
Marketing and Advertising
16.7%
Telecommunications
6.7%
Education Management
6.7%
Consumer Services
6.7%
Computer Software
6.7%
Other
56.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Tammy B.
Consultant in Legal Services

I like the Knowledge that they offer from building the website from scratch. I like that they have good insight and letting me know what is available and recommendations for the domain names to track the most attention. I like how they can take a small idea...

Most Helpful Critical Review
Most Helpful Critical Review
Justin M.
Consultant in Information Technology and Services

It has a browser-based User Interface, but it only works on IE. The general user experience is clunky and very tedious to get basic tasks like opening and closing tickets done.

G2 User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

 
EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Justin M.
Consultant in Information Technology and Services

It has a browser-based User Interface, but it only works on IE. The general user experience is clunky and very tedious to get basic tasks like opening and closing tickets done.

HubSpot Service Hub
Most Helpful Favorable Review
Tammy B.
Consultant in Legal Services

I like the Knowledge that they offer from building the website from scratch. I like that they have good insight and letting me know what is available and recommendations for the domain names to track the most attention. I like how they can take a small idea...

Most Helpful Critical Review
G2 User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Screenshots

 
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Videos

 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided
EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

HubSpot Service Hub
No videos provided

Downloads

 No downloads provided
HubSpot Service Hub
No downloads provided
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