Compare EasyVista vs GrooveHQ

See this
comparison of EasyVista vs. GrooveHQ
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. GrooveHQ rates 4.3/5 stars with 34 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Groove Starter
$12
user/month
 
Groove Business
$22
user/month
 
Groove Enterprise
$32
user/month
 
Free Trial
Free Trial
EasyVista
Free Trial
GrooveHQ
Groove Starter
$12user/month
Groove Business
$22user/month
Groove Enterprise
$32user/month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.1
8.1
Ease of Use
Ease of Use
6.9
9.0
Ease of Setup
Ease of Setup
7.1
9.3
Ease of Admin
Ease of Admin
7.5
9.3
Quality of Support
Quality of Support
7.7
8.6
Ease of Doing Business With
Ease of Doing Business With
8.1
8.2
Product Direction (% positive)
Product Direction (% positive)
7.7
7.4
Meets Requirements
EasyVista
8.1
GrooveHQ
8.1
Ease of Use
EasyVista
6.9
GrooveHQ
9.0
Ease of Setup
EasyVista
7.1
GrooveHQ
9.3
Ease of Admin
EasyVista
7.5
GrooveHQ
9.3
Quality of Support
EasyVista
7.7
GrooveHQ
8.6
Ease of Doing Business With
EasyVista
8.1
GrooveHQ
8.2
Product Direction (% positive)
EasyVista
7.7
GrooveHQ
7.4

Features

Knowledge Share
Knowledge Base
EasyVista
Not enough data available
GrooveHQ
8.5
Searchable Articles
EasyVista
Not enough data available
GrooveHQ
9.0
Community Forums
EasyVista
Not enough data available
GrooveHQ
Not enough data available
Interactive FAQs & Forums
EasyVista
Not enough data available
GrooveHQ
Not enough data available
Interaction
Web Portals
EasyVista
6.3
GrooveHQ
Not enough data available
Forum to Reponse
EasyVista
Not enough data available
GrooveHQ
9.7
Tickets and Tagging
EasyVista
6.2
GrooveHQ
9.5
Live Chat
EasyVista
Not enough data available
GrooveHQ
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
70.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
29.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
0%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%
GrooveHQ
Small-Business
70.6%
Mid-Market
29.4%
Enterprise
0%

Reviewers' Industry

 
Higher Education
11.8%
Computer Software
26.5%
 
Information Technology and Services
9.2%
Internet
8.8%
 
Insurance
6.6%
Fund-Raising
5.9%
 
Government Administration
6.6%
Consumer Services
5.9%
 
Hospital & Health Care
5.3%
Supermarkets
2.9%
 
Other
60.5%
Other
50.0%
EasyVista
Higher Education
11.8%
Information Technology and Services
9.2%
Insurance
6.6%
Government Administration
6.6%
Hospital & Health Care
5.3%
Other
60.5%
GrooveHQ
Computer Software
26.5%
Internet
8.8%
Fund-Raising
5.9%
Consumer Services
5.9%
Supermarkets
2.9%
Other
50.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Paul S.
Administrator in Management Consulting

We appreciate the simplicity, the ease of setup, and the experience our customers have using Groove. Other services we've looked into may have decent functionality at a good price, but when we tested it from a customer's perspective, it didn't feel like a...

Most Helpful Critical Review
Most Helpful Critical Review
User in Hospital & Health Care

ESM is not very intuitive and takes training to be able to use.

User in Non-Profit Organization Management

No way to separate everything. Gets busy because no good flowing pipeline. It gets cluttered and call to actions for clients can get messy.

 
EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
User in Hospital & Health Care

ESM is not very intuitive and takes training to be able to use.

GrooveHQ
Most Helpful Favorable Review
Paul S.
Administrator in Management Consulting

We appreciate the simplicity, the ease of setup, and the experience our customers have using Groove. Other services we've looked into may have decent functionality at a good price, but when we tested it from a customer's perspective, it didn't feel like a...

Most Helpful Critical Review
User in Non-Profit Organization Management

No way to separate everything. Gets busy because no good flowing pipeline. It gets cluttered and call to actions for clients can get messy.

Screenshots

 
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Videos

 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided
EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

GrooveHQ
No videos provided

Downloads

 No downloads provided
GrooveHQ
No downloads provided
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