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Compare EasyVista Service Manager and Splunk Enterprise

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At a Glance
EasyVista Service Manager
EasyVista Service Manager
Star Rating
(96)3.9 out of 5
Market Segments
Enterprise (61.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EasyVista Service Manager
Splunk Enterprise
Splunk Enterprise
Star Rating
(423)4.3 out of 5
Market Segments
Enterprise (64.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Splunk Enterprise
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Splunk Enterprise excels in Real-Time Analytics with a score of 9.1, allowing for immediate insights into data streams, while EasyVista Service Manager's analytics capabilities are rated lower, making it less effective for users needing instant data visibility.
  • Reviewers mention that Splunk's Dashboards and Visualizations feature is highly rated at 9.4, providing customizable and interactive visual representations of data, whereas EasyVista's dashboard functionality is rated lower, which may limit user experience in data presentation.
  • G2 users highlight that Splunk Enterprise offers superior Incident Management capabilities, particularly in Event Management with a score of 9.1, compared to EasyVista's lower ratings in similar areas, indicating a more robust system for handling incidents.
  • Users on G2 report that Splunk's Alerting feature is rated at 9.1, providing timely notifications for critical events, while EasyVista's alerting system is rated lower, which could lead to delays in response times for users.
  • Reviewers mention that Splunk's Data Sources integration is rated at 9.0, allowing for extensive data ingestion from various platforms, whereas EasyVista's capabilities in this area are not as strong, potentially limiting data versatility for users.
  • Users say that Splunk Enterprise's Quality of Support is rated at 8.5, indicating a strong support system for users, while EasyVista's support is rated lower, which may affect user satisfaction and issue resolution speed.
Pricing
Entry-Level Pricing
EasyVista Service Manager
No pricing available
Splunk Enterprise
No pricing available
Free Trial
EasyVista Service Manager
No trial information available
Splunk Enterprise
No trial information available
Ratings
Meets Requirements
8.0
89
8.9
335
Ease of Use
7.0
89
8.1
338
Ease of Setup
7.3
74
8.0
140
Ease of Admin
7.6
77
8.1
125
Quality of Support
7.6
82
8.4
278
Has the product been a good partner in doing business?
8.1
72
8.7
125
Product Direction (% positive)
7.8
84
7.9
326
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
8.1
13
Not enough data
Administration
9.1
11
|
Verified
Not enough data
8.9
11
|
Verified
Not enough data
7.9
11
|
Verified
Not enough data
Service Desk
8.5
12
|
Verified
Not enough data
8.6
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
Management
7.2
12
|
Verified
Not enough data
7.6
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.1
12
|
Verified
Not enough data
7.7
11
|
Verified
Not enough data
Functionality
8.8
12
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
7.3
10
|
Verified
Not enough data
8.0
11
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
13
Functionality
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
7.9
12
Issue Resolution
Not enough data
7.1
11
Not enough data
6.8
10
Not enough data
6.8
10
Management
Not enough data
7.7
10
Not enough data
8.2
12
Not enough data
7.9
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
23
Visibility
Not enough data
9.3
19
Not enough data
8.9
20
Not enough data
9.2
20
Monitoring and Management
Not enough data
8.9
17
Not enough data
8.7
15
Not enough data
8.4
19
Not enough data
9.1
20
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
71
Functionality
Not enough data
8.8
62
Not enough data
8.8
62
Not enough data
9.0
62
Not enough data
7.8
54
Management
Not enough data
8.3
55
Not enough data
8.9
61
Not enough data
8.5
61
Not enough data
9.0
61
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
Not enough data
9.0
8
ServiceNow Apps
Not enough data
Not enough data
Not enough data
9.0
5
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
73
Data Preparation
Not enough data
9.0
67
|
Verified
Not enough data
8.8
66
|
Verified
Not enough data
8.0
61
|
Verified
Not enough data
8.3
61
|
Verified
Analysis
Not enough data
8.3
60
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.7
65
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.2
53
|
Verified
Visualization
Not enough data
8.7
66
|
Verified
Not enough data
8.7
63
|
Verified
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
Not enough data
8.1
28
Network Management
Not enough data
9.1
27
Not enough data
7.3
23
Not enough data
9.2
26
Incident Management
Not enough data
8.9
27
Not enough data
7.8
26
Not enough data
8.5
26
Security Intelligence
Not enough data
7.3
24
Not enough data
6.5
22
Not enough data
8.5
24
Not enough data
8.3
24
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.4
24
Not enough data
Incident Management
7.6
22
Not enough data
6.9
23
Not enough data
7.0
22
Not enough data
6.0
19
Not enough data
5.9
15
Not enough data
Reporting
5.6
20
Not enough data
6.4
18
Not enough data
7.7
13
Not enough data
Access & Usability
5.8
14
Not enough data
7.6
19
Not enough data
7.7
18
Not enough data
7.5
12
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
7.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Categories
Categories
Shared Categories
EasyVista Service Manager
EasyVista Service Manager
Splunk Enterprise
Splunk Enterprise
EasyVista Service Manager and Splunk Enterprise are categorized as Enterprise Monitoring
Reviews
Reviewers' Company Size
EasyVista Service Manager
EasyVista Service Manager
Small-Business(50 or fewer emp.)
6.6%
Mid-Market(51-1000 emp.)
31.9%
Enterprise(> 1000 emp.)
61.5%
Splunk Enterprise
Splunk Enterprise
Small-Business(50 or fewer emp.)
8.0%
Mid-Market(51-1000 emp.)
27.3%
Enterprise(> 1000 emp.)
64.8%
Reviewers' Industry
EasyVista Service Manager
EasyVista Service Manager
Higher Education
12.1%
Information Technology and Services
9.9%
Insurance
7.7%
Government Administration
7.7%
Hospital & Health Care
5.5%
Other
57.1%
Splunk Enterprise
Splunk Enterprise
Information Technology and Services
26.4%
Computer Software
10.2%
Financial Services
6.7%
Internet
6.2%
Computer & Network Security
6.0%
Other
44.4%
Alternatives
EasyVista Service Manager
EasyVista Service Manager Alternatives
Freshservice
Freshservice
Add Freshservice
Jira Service Management
Jira Service Management
Add Jira Service Management
BMC Helix ITSM
BMC Helix ITSM
Add BMC Helix ITSM
ServiceNow IT Service Management
ServiceNow IT Service Management
Add ServiceNow IT Service Management
Splunk Enterprise
Splunk Enterprise Alternatives
Datadog
Datadog
Add Datadog
Dynatrace
Dynatrace
Add Dynatrace
LogicMonitor
LogicMonitor
Add LogicMonitor
Coralogix
Coralogix
Add Coralogix
Discussions
EasyVista Service Manager
EasyVista Service Manager Discussions
Monty the Mongoose crying
EasyVista Service Manager has no discussions with answers
Splunk Enterprise
Splunk Enterprise Discussions
Which apps ship with Splunk Enterprise?
1 Comment
Sunil M.
SM
Splunk Enterprise comes with a variety of built-in apps and add-ons that provide additional functionality, visualizations, and preconfigured dashboards for...Read more
What are Splunk Enterprise components?
1 Comment
IG
Splunk's 3 main components: Search Head (UI), Indexer (DB) and Forwarder (Endpoint Agent with Universal Forwarder or Aggregation Agent with...Read more
What does Splunk Enterprise do?
1 Comment
Sunil M.
SM
Splunk Enterprise is a powerful data analytics platform that allows organizations to collect, index, search, and analyze a wide variety of machine-generated...Read more