Compare EasyVista Service Manager and SAP Solution Manager 
At a Glance
Market Segments
Enterprise (61.3% of reviews)
Enterprise (63.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
EasyVista Service Manager
Star Rating
(98)3.9 out of 5
Market Segments
Enterprise (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EasyVista Service ManagerSAP Solution Manager
Star Rating
(15)3.9 out of 5
Market Segments
Enterprise (63.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SAP Solution ManagerEasyVista Service Manager vs SAP Solution Manager
- Reviewers felt that SAP Solution Manager meets the needs of their business better than EasyVista Service Manager.
- When comparing quality of ongoing product support, reviewers felt that EasyVista Service Manager is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SAP Solution Manager over EasyVista Service Manager.
Pricing
Entry-Level Pricing
EasyVista Service Manager
No pricing availableSAP Solution Manager
No pricing availableFree Trial
EasyVista Service Manager
No trial information availableSAP Solution Manager
No trial information availableRatings
Meets Requirements
8.1
91
8.5
10
Ease of Use
7.0
91
6.7
10
Ease of Setup
7.3
76
Not enough data
Ease of Admin
7.6
77
Not enough data
Quality of Support
7.7
84
7.0
10
Has the product been a good partner in doing business?
8.1
72
Not enough data
Product Direction (% positive)
7.8
85
10.0
9
Features by Category
Administration
9.2
12
|
Verified
8.7
9
|
Verified
9.0
12
|
Verified
7.5
8
|
Verified
8.2
13
|
Verified
8.5
8
|
Verified
Service Desk
8.7
14
|
Verified
7.1
7
|
Verified
8.7
13
|
Verified
7.6
7
|
Verified
9.0
13
|
Verified
8.3
8
|
Verified
Management
7.6
14
|
Verified
Not enough data
7.8
13
|
Verified
Not enough data
7.9
13
|
Verified
Not enough data
8.3
14
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
Functionality
8.8
12
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
7.6
11
|
Verified
9.0
5
|
Verified
8.2
12
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.7
5
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
7.8
24
Not enough data
7.1
25
Not enough data
7.3
24
Not enough data
6.3
21
Not enough data
6.1
16
Not enough data
Reporting
6.0
22
Not enough data
6.7
20
Not enough data
7.7
13
Not enough data
Access & Usability
6.1
15
Not enough data
7.8
20
Not enough data
7.9
20
Not enough data
7.9
14
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
7.3
5
Not enough data
8.7
5
Not enough data
8.6
6
Not enough data
Categories
Categories
Shared Categories
EasyVista Service Manager and SAP Solution Manager are categorized as IT Service Management (ITSM) Tools
Unique Categories
EasyVista Service Manager is categorized as Service Desk and Enterprise Monitoring
SAP Solution Manager has no unique categories
Reviews
Reviewers' Company Size
EasyVista Service Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Solution Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
11.8%
Information Technology and Services
9.7%
Government Administration
7.5%
Insurance
7.5%
Hospital & Health Care
5.4%
Other
58.1%
Information Technology and Services
18.2%
Oil & Energy
9.1%
Marketing and Advertising
9.1%
Management Consulting
9.1%
Hospital & Health Care
9.1%
Other
45.5%
Alternatives
Discussions
EasyVista Service Manager has no discussions with answers
SAP Solution Manager has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
