Compare EasyVista Service Manager and Proactivanet

At a Glance
EasyVista Service Manager
EasyVista Service Manager
Star Rating
(98)3.9 out of 5
Market Segments
Enterprise (61.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EasyVista Service Manager
Proactivanet
Proactivanet
Star Rating
(65)4.8 out of 5
Market Segments
Mid-Market (51.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Proactivanet

EasyVista Service Manager vs Proactivanet

When assessing the two solutions, reviewers found Proactivanet easier to use, set up, and administer. Reviewers also preferred doing business with Proactivanet overall.

  • Reviewers felt that Proactivanet meets the needs of their business better than EasyVista Service Manager.
  • When comparing quality of ongoing product support, reviewers felt that Proactivanet is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Proactivanet over EasyVista Service Manager.
Pricing
Entry-Level Pricing
EasyVista Service Manager
No pricing available
Proactivanet
No pricing available
Free Trial
EasyVista Service Manager
No trial information available
Proactivanet
No trial information available
Ratings
Meets Requirements
8.1
91
9.4
61
Ease of Use
7.0
91
9.3
62
Ease of Setup
7.3
76
8.9
60
Ease of Admin
7.6
77
9.1
56
Quality of Support
7.7
84
9.5
60
Has the product been a good partner in doing business?
8.1
72
9.6
55
Product Direction (% positive)
7.8
85
10.0
61
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
8.3
15
Not enough data
Administration
9.2
12
|
Verified
Not enough data
9.0
12
|
Verified
Not enough data
8.2
13
|
Verified
Not enough data
Service Desk
8.7
14
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
9.0
13
|
Verified
Not enough data
Management
7.6
14
|
Verified
Not enough data
7.8
13
|
Verified
Not enough data
7.9
13
|
Verified
Not enough data
8.3
14
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
Functionality
8.8
12
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
7.6
11
|
Verified
Not enough data
8.2
12
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
44
Asset Inventory
Not enough data
9.3
43
Not enough data
9.0
43
Not enough data
9.0
32
Not enough data
8.7
30
Not enough data
9.2
42
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.1
41
Not enough data
9.0
36
Not enough data
9.1
30
Not enough data
9.1
33
7.6
26
9.1
49
Incident Management
7.8
24
9.4
46
7.1
25
9.4
46
7.3
24
9.5
47
6.3
21
9.0
44
6.1
16
9.0
41
Reporting
6.0
22
8.7
45
6.7
20
9.3
46
7.7
13
8.8
43
Access & Usability
6.1
15
8.2
39
7.8
20
9.2
44
7.9
20
9.4
45
7.9
14
9.0
37
Agentic AI - Service Desk
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
7.3
5
Not enough data
8.7
5
Not enough data
8.6
6
Not enough data
Categories
Categories
Shared Categories
EasyVista Service Manager
EasyVista Service Manager
Proactivanet
Proactivanet
EasyVista Service Manager and Proactivanet are categorized as Service Desk
Unique Categories
EasyVista Service Manager
EasyVista Service Manager is categorized as IT Service Management (ITSM) Tools and Enterprise Monitoring
Proactivanet
Proactivanet is categorized as IT Asset Management
Reviews
Reviewers' Company Size
EasyVista Service Manager
EasyVista Service Manager
Small-Business(50 or fewer emp.)
6.5%
Mid-Market(51-1000 emp.)
32.3%
Enterprise(> 1000 emp.)
61.3%
Proactivanet
Proactivanet
Small-Business(50 or fewer emp.)
14.1%
Mid-Market(51-1000 emp.)
51.6%
Enterprise(> 1000 emp.)
34.4%
Reviewers' Industry
EasyVista Service Manager
EasyVista Service Manager
Higher Education
11.8%
Information Technology and Services
9.7%
Government Administration
7.5%
Insurance
7.5%
Hospital & Health Care
5.4%
Other
58.1%
Proactivanet
Proactivanet
Information Technology and Services
23.4%
Financial Services
7.8%
Higher Education
7.8%
Transportation/Trucking/Railroad
6.3%
Pharmaceuticals
6.3%
Other
48.4%
Alternatives
EasyVista Service Manager
EasyVista Service Manager Alternatives
Freshservice
Freshservice
Add Freshservice
Jira Service Management
Jira Service Management
Add Jira Service Management
BMC Helix ITSM
BMC Helix ITSM
Add BMC Helix ITSM
ServiceNow IT Service Management
ServiceNow IT Service...
Add ServiceNow IT Service Management
Proactivanet
Proactivanet Alternatives
Freshservice
Freshservice
Add Freshservice
Jira Service Management
Jira Service Management
Add Jira Service Management
ServiceNow IT Service Management
ServiceNow IT Service...
Add ServiceNow IT Service Management
SysAid
SysAid
Add SysAid
Discussions
EasyVista Service Manager
EasyVista Service Manager Discussions
Monty the Mongoose crying
EasyVista Service Manager has no discussions with answers
Proactivanet
Proactivanet Discussions
Monty the Mongoose crying
Proactivanet has no discussions with answers