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Compare EasyVista Service Manager and iSupport Software 
Featured Products
At a Glance
Market Segments
Enterprise (61.5% of reviews)
Mid-Market (61.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
EasyVista Service Manager
Star Rating
(96)3.9 out of 5
Market Segments
Enterprise (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EasyVista Service ManageriSupport Software
Star Rating
(22)4.2 out of 5
Market Segments
Mid-Market (61.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Browse all 2 pricing plansEasyVista Service Manager vs iSupport Software
When assessing the two solutions, reviewers found iSupport Software easier to use and set up. Reviewers also felt that iSupport Software was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that iSupport Software meets the needs of their business better than EasyVista Service Manager.
- When comparing quality of ongoing product support, reviewers felt that iSupport Software is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of iSupport Software over EasyVista Service Manager.
Pricing
Entry-Level Pricing
EasyVista Service Manager
No pricing availableiSupport Software
No pricing availableFree Trial
EasyVista Service Manager
No trial information availableiSupport Software
Free Trial is available
Ratings
Meets Requirements
8.0
89
8.9
16
Ease of Use
7.0
89
8.6
16
Ease of Setup
7.3
74
7.9
7
Ease of Admin
7.6
77
7.6
7
Quality of Support
7.6
82
8.8
16
Has the product been a good partner in doing business?
8.1
72
9.0
7
Product Direction (% positive)
7.8
84
10.0
16
Features by Category
Administration
9.1
11
|
Verified
Not enough data
8.9
11
|
Verified
Not enough data
7.9
11
|
Verified
Not enough data
Service Desk
8.5
12
|
Verified
Not enough data
8.6
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
Management
7.2
12
|
Verified
Not enough data
7.6
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.1
12
|
Verified
Not enough data
7.7
11
|
Verified
Not enough data
Functionality
8.8
12
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
7.3
10
|
Verified
Not enough data
8.0
11
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
7.6
22
Not enough data
6.9
23
Not enough data
7.0
22
Not enough data
6.0
19
Not enough data
5.9
15
Not enough data
Reporting
5.6
20
Not enough data
6.4
18
Not enough data
7.7
13
Not enough data
Access & Usability
5.8
14
Not enough data
7.6
19
Not enough data
7.7
18
Not enough data
7.5
12
Feature Not Available
Agentic AI - Service Desk
Not enough data
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
7.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Categories
Categories
Shared Categories
EasyVista Service Manager and iSupport Software are categorized as IT Service Management (ITSM) Tools and Service Desk
Unique Categories
EasyVista Service Manager is categorized as Enterprise Monitoring
iSupport Software has no unique categories
Reviews
Reviewers' Company Size
EasyVista Service Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iSupport Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
12.1%
Information Technology and Services
9.9%
Insurance
7.7%
Government Administration
7.7%
Hospital & Health Care
5.5%
Other
57.1%
Information Technology and Services
23.8%
Education Management
9.5%
Computer Software
9.5%
Banking
9.5%
Transportation/Trucking/Railroad
4.8%
Other
42.9%
Alternatives
Discussions
EasyVista Service Manager has no discussions with answers
iSupport Software has no discussions with answers
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