Users report that RefWorks has a more complex interface, which can lead to a steeper learning curve compared to EasyBib.com, where reviewers mention that the user-friendly design makes it easier for beginners to navigate.
Reviewers mention that RefWorks excels in its integration capabilities with various academic databases, while users on G2 highlight EasyBib.com for its straightforward citation generation, particularly for students needing quick references.
G2 users indicate that the quality of support for RefWorks is satisfactory, but users report that EasyBib.com offers more responsive customer service, with many reviewers appreciating the quick turnaround on inquiries.
Users say that RefWorks has a robust set of features for managing large bibliographies, which is particularly beneficial for enterprise users, whereas reviewers mention that EasyBib.com shines in its simplicity and speed for small-business users.
Reviewers mention that the product direction for RefWorks has been less favorable, with a low positive rating, while users on G2 appreciate EasyBib.com’s consistent updates and improvements, reflected in its higher product direction score.
Users report that while RefWorks has a higher rating for meeting requirements, EasyBib.com scores better in ease of use, making it a preferred choice for those who prioritize a seamless experience over extensive features.
Pricing
Entry-Level Pricing
EasyBib.com
No pricing available
RefWorks
No pricing available
Free Trial
EasyBib.com
No trial information available
RefWorks
No trial information available
Ratings
Meets Requirements
9.0
145
7.9
26
Ease of Use
9.2
144
8.1
27
Ease of Setup
9.2
17
Not enough data
Ease of Admin
8.8
15
Not enough data
Quality of Support
8.7
111
8.2
15
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