G2 reviewers report that Greenlight Guru excels in providing a comprehensive quality management system tailored for the medical device industry, with features like supplier grouping enhancing its functionality. Users appreciate its focus on ISO 13485 compliance, making it a strong choice for traditional medical device design and development.
Users say EASE stands out for its user-friendly interface, making it easy to understand and navigate. Reviewers highlight the platform's ability to facilitate LPA audits and generate various reports, which streamlines their auditing processes and enhances operational efficiency.
According to verified reviews, Greenlight Guru offers exceptional customer support, with users praising the quality of assistance they receive. The platform's training tools are also noted as a significant advantage, providing users with the resources they need to maximize their use of the system.
Reviewers mention that EASE provides consistent support through regular check-ins, which helps users stay on track with their quality management processes. This proactive approach to customer service is appreciated, especially for teams that require ongoing assistance.
G2 reviewers highlight that while Greenlight Guru has a strong focus on the medical device sector, it may not be as flexible for companies outside this niche. Users have noted challenges in adapting the system to their specific workflows, which could be a consideration for businesses in other industries.
Users report that EASE's pricing structure, starting at $719, may be a barrier for smaller businesses, while Greenlight Guru's pricing model is less transparent. However, EASE's mid-market focus allows it to cater effectively to a broader range of organizational needs, making it a viable option for mid-sized companies.
Pricing
Entry-Level Pricing
EASE
EASE
Starting at $719.00
1 Site Unlimited Users/ Per Month
For resolving issues & preventing recurrence with targeted training. Price based on site headcount. Billed annually per site. Implementation fees apply.
Can I take and upload photos and video to my audit questions?
2 Comments
Official Response from EASE
Beacon can access your mobile device's camera and can automatically attach photos to any audit question while conducting an audit. We are currently working...Read more
Can I download a free trial?
1 Comment
Official Response from EASE
We don't have a current downloadable free trial, but we do offer a 30 day free pilot, in which you receive access to the full features of Beacon, as well as...Read more
Can I run other audits on Beacon?
1 Comment
Official Response from EASE
Beacon is a flexible platform that allows you to create and conduct any audit you can think of. Many of our clients only start with Layered Process Audits,...Read more
Greenlight Guru Quality Management System Discussions
What is Greenlight guru?
2 Comments
BS
It is a combination of online quality management system (qms) and workflow automation for commonly executed qms processes such as change orders and design...Read more
Traceability Matrix - Multi user?
1 Comment
AH
Yes, multiple users can work within the same Traceability/Design Control Matrix. A given Project Manager can add team members and assign roles, and different...Read more
Do you offer onboarding services?
1 Comment
Official Response from Greenlight Guru Quality Management System
Yes, every customer is paired with a dedicated medical device industry expert to guide you through the onboarding process and get your team up to speed....Read more
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