When assessing the two solutions, reviewers found UXCam easier to use, set up, and administer. Reviewers also preferred doing business with UXCam overall.
1) Ease of use, with a streamlined and automated installation process. 2) Functional coverage, from an end-user business sensible view to a very detailed drill down of technical transactions. All of them, not sampling. 3) PurePath - the automatic...
Dynatrace's support is some of the worst I've experienced in a long time. Dynatrace is not a cheap product and I would have expected to be able to speak to a live person for what we pay, but this is not an option. You must email back and forth with support...
UXCam allows us to get a deeper and closer look at our mobile app users' behavior. We already found some UX issues thanks to the session recording feature. They also provide very good and responsive customer support.
Bad pricing model.other competitors have better pricing model for early stage startups.
1) Ease of use, with a streamlined and automated installation process. 2) Functional coverage, from an end-user business sensible view to a very detailed drill down of technical transactions. All of them, not sampling. 3) PurePath - the automatic...
UXCam allows us to get a deeper and closer look at our mobile app users' behavior. We already found some UX issues thanks to the session recording feature. They also provide very good and responsive customer support.
Dynatrace's support is some of the worst I've experienced in a long time. Dynatrace is not a cheap product and I would have expected to be able to speak to a live person for what we pay, but this is not an option. You must email back and forth with support...
Bad pricing model.other competitors have better pricing model for early stage startups.