# Dynatrace, PagerDuty vs BigPanda Comparison | | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 1,363 | 937 | 117 | | **Largest Market Segment** | Enterprise (69.4% of reviews) | Mid-Market (43.6% of reviews) | Enterprise (42.3% of reviews) | | **Entry Level Price** | Starts at $69 per month billed annually, per 8 GB Host | Free Trial 5 Users Per Month | No pricing available | --- ## Top Pros & Cons ### Dynatrace Pros: - Ease of Use (84 reviews) - Debugging (53 reviews) Cons: - Learning Curve (43 reviews) - Missing Features (39 reviews) ### PagerDuty Pros: - Alert Notifications (21 reviews) - Alerting System (19 reviews) Cons: - Alert Issues (12 reviews) - Expensive (8 reviews) ### BigPanda Pros: - Alerting System (1 reviews) - Alert Management (1 reviews) --- ## Ratings Comparison | Rating | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Meets Requirements** | 8.8 (1070 reviews) | 9.1 (800 reviews) | 9.1 (85 reviews) | | **Ease of Use** | 8.3 (1080 reviews) | 8.6 (808 reviews) | 9.1 (85 reviews) | | **Ease of Setup** | 8.4 (672 reviews) | 8.3 (434 reviews) | 8.2 (28 reviews) | | **Ease of Admin** | 8.2 (625 reviews) | 8.5 (411 reviews) | 8.7 (32 reviews) | | **Quality of Support** | 8.7 (1013 reviews) | 8.9 (610 reviews) | 9.1 (82 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (622 reviews) | 8.9 (348 reviews) | 8.8 (32 reviews) | | **Product Direction (% positive)** | 9.3 (1044 reviews) | 8.4 (797 reviews) | 9.9 (78 reviews) | --- ## Pricing ### Dynatrace #### Entry-Level Pricing Plan: Full-stack monitoring Price: Starts at $69 per month billed annually, per 8 GB Host Description: Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale Key Features: - Application performance - Infrastructure monitoring - AIOps [Browse all 3 editions](https://www.g2.com/products/dynatrace/pricing) #### Free Trial Yes ### PagerDuty #### Entry-Level Pricing Plan: Free Price: Free Trial 5 Users Per Month Description: Start with on-call and incident response for small teams. Key Features: - 100/month international phone/SMS notifications included - 1 On-call Schedule - 1 Escalation Policy [Browse all 4 editions](https://www.g2.com/products/pagerduty/pricing) #### Free Trial Yes ### BigPanda #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Workload Automation | Product | Score | Reviews | |---|---|---| | **Dynatrace** | N/A | N/A | | **PagerDuty** | 9.2/10 | 54 | | **BigPanda** | N/A | N/A | #### Automation | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Workload Processing** | Not enough data | Feature Not Available | Not enough data | | **Scalability** | Not enough data | 9.5 (50 reviews) | Not enough data | | **Intelligent Automation** | Not enough data | 9.5 (48 reviews) | Not enough data | #### Administration | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Administration Console** | Not enough data | 9.7 (50 reviews) | Not enough data | | **Workflow Management** | Not enough data | 9.6 (50 reviews) | Not enough data | | **IT Issue Identification** | Not enough data | 9.7 (50 reviews) | Not enough data | | **Proactive Workflow** | Not enough data | 9.6 (49 reviews) | Not enough data | | **Error Alerts** | Not enough data | 9.5 (48 reviews) | Not enough data | | **Service Management** | Not enough data | 9.8 (48 reviews) | Not enough data | #### Functionality | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Job Scheduling** | Not enough data | 9.6 (49 reviews) | Not enough data | | **API / Integrations** | Not enough data | 9.6 (49 reviews) | Not enough data | | **Integrations** | Not enough data | 9.6 (48 reviews) | Not enough data | #### Agentic AI - Workload Automation | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 8.0 (5 reviews) | Not enough data | | **Multi-step Planning** | Not enough data | 8.7 (5 reviews) | Not enough data | | **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | 8.7 (5 reviews) | Not enough data | | **Natural Language Interaction** | Not enough data | 8.3 (5 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 9.0 (5 reviews) | Not enough data | | **Decision Making** | Not enough data | 9.0 (5 reviews) | Not enough data | ### Session Replay | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.4/10 | 162 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### User Behavior | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Click Tracking** | 8.9 (116 reviews) ✓ Verified | Not enough data | Not enough data | | **Mouse Movement ** | 8.0 (87 reviews) ✓ Verified | Not enough data | Not enough data | | **Frustration Tracking** | 8.3 (105 reviews) ✓ Verified | Not enough data | Not enough data | #### A/B Testing | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Error and Bug Tracking** | 8.4 (101 reviews) ✓ Verified | Not enough data | Not enough data | | **Split URL Testing** | 8.0 (76 reviews) | Not enough data | Not enough data | | **Data Analysis** | 8.7 (110 reviews) ✓ Verified | Not enough data | Not enough data | | **Notes** | 8.1 (75 reviews) | Not enough data | Not enough data | #### Visitor Information | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **User Identification** | 8.6 (117 reviews) ✓ Verified | Not enough data | Not enough data | | **Search Box** | 8.4 (112 reviews) ✓ Verified | Not enough data | Not enough data | #### Agentic AI - Session Replay | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | ### Website Monitoring | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.6/10 | 67 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Functionality | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Baseline** | 8.8 (62 reviews) | Not enough data | Not enough data | | **Alerting** | 9.0 (63 reviews) | Not enough data | Not enough data | | **Multi-Site Monitoring** | 8.5 (60 reviews) | Not enough data | Not enough data | | **Reporting** | 8.0 (59 reviews) | Not enough data | Not enough data | | **Multi-Channel Alerting** | 8.7 (54 reviews) | Not enough data | Not enough data | | **Location Insights** | 8.4 (58 reviews) | Not enough data | Not enough data | #### Agentic AI - Website Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Digital Experience Monitoring (DEM) | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.7/10 | 184 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Experience | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Real-Time Monitoring** | 9.2 (159 reviews) | Not enough data | Not enough data | | **Session Replay** | 8.5 (137 reviews) | Not enough data | Not enough data | | **Behavioral Analysis** | 8.5 (134 reviews) | Not enough data | Not enough data | #### Agentic AI - Digital Experience Monitoring (DEM) | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Management | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Content Management** | 8.4 (127 reviews) | Not enough data | Not enough data | | **Alerts** | 8.6 (154 reviews) | Not enough data | Not enough data | | **Budget Analysis** | 7.7 (102 reviews) | Not enough data | Not enough data | #### Performance | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Uptime Monitoring** | 9.1 (152 reviews) | Not enough data | Not enough data | | **Performance Monitoring** | 9.4 (158 reviews) | Not enough data | Not enough data | | **Issue Tracking** | 8.5 (148 reviews) | Not enough data | Not enough data | | **Resource Monitoring** | 9.0 (149 reviews) | Not enough data | Not enough data | ### Database Monitoring | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.7/10 | 82 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Functionality | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Monitoring** | 8.9 (76 reviews) | Not enough data | Not enough data | | **Alerting** | 8.9 (74 reviews) | Not enough data | Not enough data | | **Logging** | 8.6 (71 reviews) | Not enough data | Not enough data | | **Response Time** | 9.0 (74 reviews) | Not enough data | Not enough data | | **Reporting** | 8.3 (71 reviews) | Not enough data | Not enough data | | **Data Visualization** | 8.7 (73 reviews) | Not enough data | Not enough data | #### Agentic AI - Database Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Network Monitoring | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.7/10 | 52 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Functionality | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Performance Monitoring** | 9.0 (47 reviews) | Not enough data | Not enough data | | **Alerting** | 8.9 (46 reviews) | Not enough data | Not enough data | | **Improvement Suggestions** | 8.5 (42 reviews) | Not enough data | Not enough data | | **Multi-Network Capability** | 8.2 (43 reviews) | Not enough data | Not enough data | #### Monitoring - Network Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **360-Degree Network Visibility** | Not enough data | Not enough data | Not enough data | | **Automated Network Discovery** | Not enough data | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | Not enough data | #### Management | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Performance Baseline** | 8.7 (46 reviews) | Not enough data | Not enough data | | **Data Visualization** | 8.8 (46 reviews) | Not enough data | Not enough data | | **Path Analysis** | Feature Not Available | Not enough data | Not enough data | #### Analytics - Network Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Predictive Performance Analytics** | Not enough data | Not enough data | Not enough data | | **Packet & Flow Analysis** | Not enough data | Not enough data | Not enough data | #### Security - Network Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Encrypted Data Transmission** | Not enough data | Not enough data | Not enough data | | **Zero Trust and Identity Management** | Not enough data | Not enough data | Not enough data | | **Integrated Network Security** | Not enough data | Not enough data | Not enough data | #### Network Performance - Network Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Dynamic Network Optimization** | Not enough data | Not enough data | Not enough data | | **Automated Tasks Routing** | Not enough data | Not enough data | Not enough data | #### AI Automation - Network Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | Not enough data | | **Self-Healing Networks** | Not enough data | Not enough data | Not enough data | | **Predictive Network Maintenance** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Network Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Cloud Infrastructure Monitoring | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.6/10 | 229 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Usage Monitoring** | 9.0 (203 reviews) | Not enough data | Not enough data | | **Database Monitoring** | 8.2 (189 reviews) | Not enough data | Not enough data | | **API Monitoring** | 8.9 (185 reviews) | Not enough data | Not enough data | | **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.0 (197 reviews) | Not enough data | Not enough data | | **Security and Compliance Monitoring** | Not enough data | Not enough data | Not enough data | #### Administration | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Activity Monitoring** | 8.5 (172 reviews) | Not enough data | Not enough data | | **Multi-Cloud Management** | 8.5 (154 reviews) | Not enough data | Not enough data | | **Automation** | 8.4 (158 reviews) | Not enough data | Not enough data | | **Auto-Scaling & Resource Optimization** | Not enough data | Not enough data | Not enough data | #### Analysis | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Reporting** | 8.2 (182 reviews) | Not enough data | Not enough data | | **Dashboards and Visualizations** | 8.5 (201 reviews) | Not enough data | Not enough data | | **Spend Forecasting and Optimization** | Feature Not Available | Not enough data | Not enough data | #### Agentic AI - Cloud Infrastructure Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### AI Automation - Cloud Infrastructure Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **AI-Powered Anomaly Detection** | Not enough data | Not enough data | Not enough data | | **AI-Driven Insight Recommendations** | Not enough data | Not enough data | Not enough data | ### Bug Tracking | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 7.3/10 | 57 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Bug Reporting | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **User Reports & Feedback** | 8.5 (39 reviews) | Not enough data | Not enough data | | **Tester Reports & Feedback** | 7.9 (36 reviews) | Not enough data | Not enough data | | **Team Reports & Comments** | 8.1 (36 reviews) | Not enough data | Not enough data | #### Bug Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Analytics** | 8.4 (37 reviews) | Not enough data | Not enough data | | **Bug History** | 8.2 (37 reviews) | Not enough data | Not enough data | | **Data Retention** | 7.9 (37 reviews) | Not enough data | Not enough data | #### Agentic AI - Bug Tracking | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Incident Management | Product | Score | Reviews | |---|---|---| | **Dynatrace** | N/A | N/A | | **PagerDuty** | 8.6/10 | 233 | | **BigPanda** | 9.3/10 | 67 | #### Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Constant Monitoring** | Not enough data | 9.2 (152 reviews) | 9.4 (62 reviews) ✓ Verified | | **Timely Alerts** | Not enough data | 9.5 (177 reviews) ✓ Verified | 9.3 (63 reviews) ✓ Verified | | **TIcket Accuracy** | Not enough data | 9.2 (161 reviews) ✓ Verified | 9.2 (64 reviews) ✓ Verified | | **AI Monitoring** | Not enough data | 8.1 (18 reviews) | Not enough data | #### Management Tools | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Ticket Assignment** | Not enough data | 9.2 (161 reviews) ✓ Verified | 9.2 (62 reviews) | | **Standardization** | Not enough data | 9.1 (187 reviews) | 9.1 (63 reviews) ✓ Verified | | **Lifecycle Visualization** | Not enough data | 9.0 (175 reviews) ✓ Verified | 9.3 (60 reviews) ✓ Verified | #### Generative AI | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **AI Text Generation** | Not enough data | 8.1 (43 reviews) | Feature Not Available | | **AI Text Summarization** | Not enough data | 8.2 (44 reviews) | Feature Not Available | #### Agentic AI - Incident Management | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (10 reviews) | Not enough data | | **Multi-step Planning** | Not enough data | 7.8 (10 reviews) | Not enough data | | **Cross-system Integration** | Not enough data | 8.6 (13 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | 8.5 (10 reviews) | Not enough data | | **Natural Language Interaction** | Not enough data | 8.7 (10 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 8.8 (10 reviews) | Not enough data | | **Decision Making** | Not enough data | 8.5 (10 reviews) | Not enough data | ### AIOps Platforms | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.5/10 | 50 | | **PagerDuty** | 9.5/10 | 43 | | **BigPanda** | 9.0/10 | 36 | #### Functionality | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Artificial Intelligence** | 8.5 (39 reviews) | 9.6 (36 reviews) | 8.7 (31 reviews) | | **Machine Learning** | 8.3 (39 reviews) | 9.5 (35 reviews) | 9.0 (31 reviews) | | **Systems Monitoring** | 8.8 (43 reviews) | 9.7 (36 reviews) | 9.1 (32 reviews) | #### Issue Resolution | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Root Cause Identification** | 8.8 (43 reviews) | 9.6 (37 reviews) | 8.7 (31 reviews) | | **Proactive Identification** | 8.6 (43 reviews) | 9.6 (36 reviews) | 8.8 (31 reviews) | | **Resolution Guidance** | 8.4 (42 reviews) | 9.8 (38 reviews) | 9.1 (31 reviews) | #### Management | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **System Integration** | 8.6 (44 reviews) | 9.6 (39 reviews) | 9.1 (31 reviews) | | **Alerting** | 8.7 (45 reviews) | 9.7 (39 reviews) | 9.6 (31 reviews) | | **Reporting** | 8.2 (42 reviews) | 9.6 (38 reviews) | 8.6 (31 reviews) | #### Generative AI | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **AI Text Generation** | 7.7 (5 reviews) | 9.2 (6 reviews) | Not enough data | | **AI Text Summarization** | 8.3 (5 reviews) | 8.9 (6 reviews) | Not enough data | #### Agentic AI - AIOps Platforms | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Log Monitoring | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.9/10 | 75 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Visibility | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Dashboards and Visualizations** | 9.0 (69 reviews) | Not enough data | Not enough data | | **Alerts and Notifications** | 8.9 (69 reviews) | Not enough data | Not enough data | | **Reporting** | 8.5 (69 reviews) | Not enough data | Not enough data | #### Monitoring and Management | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Automation** | 8.8 (62 reviews) | Not enough data | Not enough data | | **Performance Baseline** | 8.8 (68 reviews) | Not enough data | Not enough data | | **Real-Time Monitoring** | 9.3 (69 reviews) | Not enough data | Not enough data | #### Agentic AI - Log Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Enterprise Monitoring | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.5/10 | 68 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Functionality | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Diverse Systems Monitoring** | 8.8 (59 reviews) | Not enough data | Not enough data | | **Real-Time Analytics** | 8.8 (58 reviews) | Not enough data | Not enough data | | **Observability** | 9.1 (57 reviews) | Not enough data | Not enough data | | **AI/ML Integration** | 8.2 (53 reviews) | Not enough data | Not enough data | #### Management | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Single Pane of Glass** | 8.3 (56 reviews) | Not enough data | Not enough data | | **Dashboards and Visualization** | 8.4 (59 reviews) | Not enough data | Not enough data | | **Performance Baselines** | 8.7 (56 reviews) | Not enough data | Not enough data | | **Alerting** | 9.0 (57 reviews) | Not enough data | Not enough data | #### Agentic AI - Enterprise Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.9/10 | 13 | | **PagerDuty** | 9.6/10 | 47 | | **BigPanda** | 8.9/10 | 7 | #### ServiceNow Apps | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **ServiceNow Integration** | 8.5 (9 reviews) | 9.6 (41 reviews) | 8.6 (6 reviews) | | **Value** | 9.3 (10 reviews) | 9.6 (41 reviews) | 9.2 (6 reviews) | #### Agentic AI - ServiceNow Store Apps | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Log Analysis | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.3/10 | 69 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Data Preparation | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Data Sources** | 8.7 (60 reviews) ✓ Verified | Not enough data | Not enough data | | **Indexing** | 8.0 (57 reviews) ✓ Verified | Not enough data | Not enough data | | **Automated Tagging** | 8.1 (56 reviews) ✓ Verified | Not enough data | Not enough data | | **Data Blending** | 8.0 (57 reviews) ✓ Verified | Not enough data | Not enough data | #### Analysis | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Track Trends** | 8.3 (58 reviews) ✓ Verified | Not enough data | Not enough data | | **Detect Anomalies** | 8.3 (57 reviews) ✓ Verified | Not enough data | Not enough data | | **Metric and Event Data** | 8.6 (59 reviews) ✓ Verified | Not enough data | Not enough data | | **Search** | 8.2 (58 reviews) ✓ Verified | Not enough data | Not enough data | | **Alerts** | 8.5 (62 reviews) ✓ Verified | Not enough data | Not enough data | | **Live Tail** | 7.9 (54 reviews) ✓ Verified | Not enough data | Not enough data | #### Visualization | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Dashboards** | 9.0 (62 reviews) ✓ Verified | Not enough data | Not enough data | | **Data Discovery** | 8.5 (59 reviews) ✓ Verified | Not enough data | Not enough data | #### Agentic AI - Log Analysis | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Application Performance Monitoring (APM) | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.2/10 | 139 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Performance Baselines** | 8.7 (109 reviews) | Not enough data | Not enough data | | **Performance Analysis** | 8.7 (110 reviews) | Not enough data | Not enough data | | **Performance Monitoring** | 9.0 (121 reviews) | Not enough data | Not enough data | | **AI/ML Assistance** | 7.6 (104 reviews) | Not enough data | Not enough data | | **Multi-System Monitoring** | 8.5 (112 reviews) | Not enough data | Not enough data | #### Response | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Dashboards and Visualization** | 8.7 (114 reviews) | Not enough data | Not enough data | | **Incident Alerting** | 8.6 (112 reviews) | Not enough data | Not enough data | | **Root Cause Analysis (RCA)** | 8.2 (113 reviews) | Not enough data | Not enough data | #### Agentic AI - Application Performance Monitoring (APM) | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | 7.1 (11 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 7.5 (12 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | 6.7 (9 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | 6.7 (9 reviews) | Not enough data | Not enough data | | **Decision Making** | 7.2 (10 reviews) | Not enough data | Not enough data | #### Performance | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Real User Monitoring (RUM)** | 8.6 (111 reviews) | Not enough data | Not enough data | | **Second by Second Metrics** | 8.2 (110 reviews) | Not enough data | Not enough data | #### Functionality | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Synthetic Monitoring** | 8.5 (106 reviews) | Not enough data | Not enough data | | **Dynamic Transaction Mapping** | 8.3 (109 reviews) | Not enough data | Not enough data | | **Load Balancing** | 7.8 (104 reviews) | Not enough data | Not enough data | | **Cloud Observability** | 8.5 (113 reviews) | Not enough data | Not enough data | ### DevOps Platforms | Product | Score | Reviews | |---|---|---| | **Dynatrace** | N/A | N/A | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Management | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Configuration Management** | Not enough data | Not enough data | Not enough data | | **Access Control** | Not enough data | Not enough data | Not enough data | | **Orchestration** | Not enough data | Not enough data | Not enough data | #### Functionality | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Automation** | Not enough data | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | Not enough data | | **Extensibility** | Not enough data | Not enough data | Not enough data | #### Processes | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Pipeline Control** | Not enough data | Not enough data | Not enough data | | **Workflow Visualization** | Not enough data | Not enough data | Not enough data | | **Continuous Deployment** | Not enough data | Not enough data | Not enough data | ### Container Monitoring | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.4/10 | 44 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Alerts management | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Multi-mode alerts** | 8.2 (42 reviews) | Not enough data | Not enough data | | **Opimization alerts** | 7.8 (42 reviews) | Not enough data | Not enough data | | **Incident alerts** | 8.7 (42 reviews) | Not enough data | Not enough data | #### Monitoring | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Resource utilization** | 8.7 (43 reviews) | Not enough data | Not enough data | | **Real-time monitoring** | 9.1 (43 reviews) | Not enough data | Not enough data | | **Performance baseline** | 8.8 (43 reviews) | Not enough data | Not enough data | | **API monitoring** | 9.1 (43 reviews) | Not enough data | Not enough data | #### Automation | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Resolution automation** | 8.2 (42 reviews) | Not enough data | Not enough data | | **Automation** | 8.2 (42 reviews) | Not enough data | Not enough data | #### Analysis | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Search** | 8.3 (44 reviews) | Not enough data | Not enough data | | **Reporting** | 8.2 (42 reviews) | Not enough data | Not enough data | | **Visualization** | 8.4 (43 reviews) | Not enough data | Not enough data | | **Track trends** | 8.3 (42 reviews) | Not enough data | Not enough data | #### Issue Resolution | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Root cause identification** | 8.1 (43 reviews) | Not enough data | Not enough data | | **Resolution guidance** | 8.0 (43 reviews) | Not enough data | Not enough data | | **Proactive identification** | 8.6 (42 reviews) | Not enough data | Not enough data | ### IT Alerting | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 5.4/10 | 12 | | **PagerDuty** | 8.3/10 | 31 | | **BigPanda** | N/A | N/A | #### Generative AI | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **AI Text Generation** | 6.1 (11 reviews) | 8.4 (30 reviews) | Feature Not Available | #### Agentic AI - IT Alerting | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | 6.0 (5 reviews) | 8.3 (9 reviews) | Not enough data | | **Multi-step Planning** | 5.7 (5 reviews) | 8.0 (9 reviews) | Not enough data | | **Cross-system Integration** | 6.1 (6 reviews) | 9.1 (9 reviews) | Not enough data | | **Adaptive Learning** | 5.0 (5 reviews) | 8.0 (9 reviews) | Not enough data | | **Natural Language Interaction** | 5.0 (5 reviews) | 7.8 (9 reviews) | Not enough data | | **Proactive Assistance** | 4.7 (5 reviews) | 8.5 (9 reviews) | Not enough data | | **Decision Making** | 4.3 (5 reviews) | 8.3 (9 reviews) | Not enough data | ### Application Security | Product | Score | Reviews | |---|---|---| | **Dynatrace** | N/A | N/A | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Generative AI | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | ### Runbook Automation | Product | Score | Reviews | |---|---|---| | **Dynatrace** | N/A | N/A | | **PagerDuty** | 8.3/10 | 9 | | **BigPanda** | N/A | N/A | #### Automation Support - Runbook Automation | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Common Tool Integration** | Not enough data | 8.9 (9 reviews) | Not enough data | | **Scripting Language Support** | Not enough data | 8.1 (8 reviews) | Not enough data | | **Routine Task Automation** | Not enough data | 7.4 (9 reviews) | Not enough data | | **Automated Task Notifications** | Not enough data | 8.8 (8 reviews) | Not enough data | #### Error Management - Runbook Automation | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Runbook Procedure Updates** | Not enough data | 8.8 (7 reviews) | Not enough data | | **Recovery Options** | Not enough data | 7.9 (8 reviews) | Not enough data | | **Error Management in Automation** | Not enough data | 7.9 (8 reviews) | Not enough data | #### Customization - Runbook Automation | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Runbook Customization** | Not enough data | 7.6 (7 reviews) | Not enough data | | **Workflow Customization** | Not enough data | 8.1 (7 reviews) | Not enough data | | **Incident Response Customization** | Not enough data | 9.0 (7 reviews) | Not enough data | #### Compliance and Reporting - Runbook Automation | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Security Management** | Not enough data | 8.8 (7 reviews) | Not enough data | | **Compliance Standards Adherence** | Not enough data | 8.1 (8 reviews) | Not enough data | | **Reporting and Auditing** | Not enough data | 8.3 (8 reviews) | Not enough data | #### Performance - Runbook Automation | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Self-Service for Non-IT Staff** | Not enough data | 8.5 (8 reviews) | Not enough data | | **Team Collaboration Enhancement** | Not enough data | 8.5 (8 reviews) | Not enough data | | **Load Handling Performance** | Not enough data | 8.6 (7 reviews) | Not enough data | #### Agentic AI - Runbook Automation | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Runtime Application Self-Protection (RASP) Tools | Product | Score | Reviews | |---|---|---| | **Dynatrace** | N/A | N/A | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Threat Detection & Response - Runtime Application Self-Protection (RASP) | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Threat Remediation** | Not enough data | Not enough data | Not enough data | | **Threat Detection** | Not enough data | Not enough data | Not enough data | | **Application Behavior Monitoring** | Not enough data | Not enough data | Not enough data | | **Intelligence and Reporting** | Not enough data | Not enough data | Not enough data | ### Observability Software | Product | Score | Reviews | |---|---|---| | **Dynatrace** | 8.5/10 | 7 | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Telemetry Collection & Ingestion - Observability | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Multi-Telemetry Ingestion** | Not enough data | Not enough data | Not enough data | | **OpenTelemetry Support** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Observability Software | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Visualization & Dashboards - Observability | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Service Dependency Mapping** | Not enough data | Not enough data | Not enough data | | **Unified Dashboard** | Not enough data | Not enough data | Not enough data | | **Trace Visualization** | Not enough data | Not enough data | Not enough data | #### Correlation & Root Cause Analysis - Observability | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Cross-Telemetry Correlation** | Not enough data | Not enough data | Not enough data | | **Root Cause Detection** | 8.0 (5 reviews) | Not enough data | Not enough data | | **Intelligent Alerting** | Not enough data | Not enough data | Not enough data | #### Scalability & Ecosystem Integration - Observability | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Kubernetes Monitoring** | Not enough data | Not enough data | Not enough data | | **Hybrid/Multi-Cloud Support** | 9.0 (5 reviews) | Not enough data | Not enough data | #### AI Features - Observability | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Predictive Insights** | Not enough data | Not enough data | Not enough data | | **AI-Generated Incident Summaries** | Not enough data | Not enough data | Not enough data | | **AI Anomaly Detection** | Not enough data | Not enough data | Not enough data | ### AI SRE Tools | Product | Score | Reviews | |---|---|---| | **Dynatrace** | N/A | N/A | | **PagerDuty** | N/A | N/A | | **BigPanda** | N/A | N/A | #### Reliability Objectives & Service Operations - AI SRE Tools | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Intelligent On-Call Workflows** | Not enough data | Not enough data | Not enough data | | **Error Budget Tracking** | Not enough data | Not enough data | Not enough data | | **SLI & SLO Management** | Not enough data | Not enough data | Not enough data | | **Service Health Modeling & Reporting** | Not enough data | Not enough data | Not enough data | #### AI Detection & Signal Quality - AI SRE Tools | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Cross-Telemetry Correlation** | Not enough data | Not enough data | Not enough data | | **Change-Aware Detection** | Not enough data | Not enough data | Not enough data | | **Adaptive Anomaly Detection** | Not enough data | Not enough data | Not enough data | | **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | Not enough data | #### Investigation & Root Cause Analysis - AI SRE Tools | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Guided Incident Investigation** | Not enough data | Not enough data | Not enough data | | **Live Debugging in Production** | Not enough data | Not enough data | Not enough data | | **AI Root Cause Analysis** | Not enough data | Not enough data | Not enough data | | **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | Not enough data | #### Automation & Platform Controls - AI SRE Tools | Feature | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | Not enough data | | **Human-in-the-Loop Remediation** | Not enough data | Not enough data | Not enough data | | **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | Not enough data | | **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [IT Alerting Software](https://www.g2.com/categories/it-alerting) **Unique to Dynatrace (15):** [Observability Software](https://www.g2.com/categories/observability-software), [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [Cloud Infrastructure Monitoring Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Runtime Application Self-Protection (RASP) Tools ](https://www.g2.com/categories/runtime-application-self-protection-rasp-tools), [Session Replay Software](https://www.g2.com/categories/session-replay), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Bug Tracking Software](https://www.g2.com/categories/bug-tracking), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools) **Unique to PagerDuty (4):** [Incident Management Software](https://www.g2.com/categories/incident-management), [Workload Automation Software](https://www.g2.com/categories/workload-automation), [Runbook Automation Software](https://www.g2.com/categories/runbook-automation), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools) **Unique to BigPanda (1):** [Incident Management Software](https://www.g2.com/categories/incident-management) --- ## Reviewer Demographics ### By Company Size | Segment | Dynatrace | PagerDuty | BigPanda | |---|---|---|---| | **Small-Business** | 6.9% | 18.6% | 36.9% | | **Mid-Market** | 23.7% | 43.6% | 20.7% | | **Enterprise** | 69.4% | 37.8% | 42.3% | ### By Industry #### Dynatrace - **Information Technology and Services:** 16.4% - **Financial Services:** 10.3% - **Computer Software:** 9.2% - **Insurance:** 8.9% - **Banking:** 8.4% - **Telecommunications:** 4.9% - **Hospital & Health Care:** 4.5% - **Retail:** 4.4% - **Airlines/Aviation:** 2.4% - **Transportation/Trucking/Railroad:** 2.2% - **Other:** 28.3% #### PagerDuty - **Information Technology and Services:** 23.0% - **Computer Software:** 21.2% - **Financial Services:** 5.7% - **Internet:** 5.3% - **Retail:** 3.6% - **Marketing and Advertising:** 3.3% - **Telecommunications:** 2.8% - **Computer & Network Security:** 2.4% - **Hospital & Health Care:** 2.2% - **Education Management:** 1.7% - **Other:** 28.7% #### BigPanda - **Information Technology and Services:** 39.6% - **Computer Software:** 9.9% - **Marketing and Advertising:** 6.3% - **Broadcast Media:** 5.4% - **Telecommunications:** 3.6% - **Hospitality:** 3.6% - **Computer Networking:** 3.6% - **Entertainment:** 2.7% - **Financial Services:** 2.7% - **Construction:** 1.8% - **Other:** 20.7% --- ## Alternatives ### Alternatives to Dynatrace - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (703 reviews) - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (476 reviews) - [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (635 reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews) - [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (430 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (833 reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (394 reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (199 reviews) ### Alternatives to PagerDuty - [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) — 4.4/5 stars (310 reviews) - [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (319 reviews) - [incident.io](https://www.g2.com/products/incident-io/reviews) — 4.8/5 stars (180 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1334 reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (976 reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (752 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (703 reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1864 reviews) - [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews) - [AlertOps](https://www.g2.com/products/alertops/reviews) — 4.7/5 stars (153 reviews) ### Alternatives to BigPanda - [Moogsoft](https://www.g2.com/products/moogsoft/reviews) — 4.5/5 stars (39 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (703 reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) — 4.4/5 stars (416 reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (431 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews) - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (476 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (635 reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (752 reviews) - [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews) --- ## Top Discussions ### Dynatrace - Title: [What is Dynatrace used for?](https://www.g2.com/discussions/what-is-dynatrace-used-for) — 3 comments > **Top comment:** "Dynatrace is an Application Performance Management (APM) tool used to monitor and optimize software applications and infrastructure. It provides real-time..." - Title: [what is the best way to AI integration in Energy and Utlilites services.](https://www.g2.com/discussions/24185-what-is-the-best-way-to-ai-integration-in-energy-and-utlilites-services) — 3 comments, 1 upvote > **Top comment:** "Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents..." - Title: [What does Rookout do?](https://www.g2.com/discussions/what-does-rookout-do) — 2 comments > **Top comment:** "Remote non-blocking debug- breakpoint logs extraction from remote resources." - Title: [Is there any capability that Dynatrace can't provide which is offered by Splunk?](https://www.g2.com/discussions/24178-is-there-any-capability-that-dynatrace-can-t-provide-which-is-offered-by-splunk) — 2 comments, 1 upvote > **Top comment:** "Hi Mostofa. Hard for me to answer about Splunk's capabilities vs ours. I'd recommend trying it and seeing for yourself. They are different use cases. " - Title: [Do Dynatrace have solution for small to medium size company, as well as student and personal developers ?](https://www.g2.com/discussions/37600-do-dynatrace-have-solution-for-small-to-medium-size-company-as-well-as-student-and-personal-developers) — 1 comment, 1 upvote > **Top comment:** "Yes it has all type of subscriptions." ### PagerDuty - Title: [What is PagerDuty used for?](https://www.g2.com/discussions/what-is-pagerduty-used-for) — 2 comments > **Top comment:** "As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT..." - Title: [How much does PagerDuty cost?](https://www.g2.com/discussions/how-much-does-pagerduty-cost) — 1 comment > **Top comment:** "This really depends on what you need from Pagerduty and how many users need those features." - Title: [How can we do better?](https://www.g2.com/discussions/32897-how-can-we-do-better) — 1 comment, 1 upvote > **Top comment:** "Hi Subhash, I've passed your question over to our Client Services team. They should be reaching to you via email shortly. " ### BigPanda - Title: [What is the use of Bigpanda?](https://www.g2.com/discussions/what-is-the-use-of-bigpanda) — 1 comment > **Top comment:** "BigPanda is an observability platform. In a nutshell, it automates alerting/alarming, initial event criticality determination, notifications and ticket..." - Title: [Is BigPanda a SaaS?](https://www.g2.com/discussions/is-bigpanda-a-saas) — 1 comment > **Top comment:** "Yes Bigpanda is a SaaS platform" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynatrace-vs-pagerduty-vs-bigpanda)