Compare Dynatrace and Opsgenie 
At a Glance
Market Segments
Enterprise (69.4% of reviews)
Mid-Market (53.8% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
No pricing available
Dynatrace
Star Rating
(1,362)4.5 out of 5
Market Segments
Enterprise (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansOpsgenie
Star Rating
(52)4.3 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpsgenieSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dynatrace excels in providing real-time insights into application performance, with users highlighting its ability to automatically map out services and dependencies, making it easier to identify issues quickly. This feature is particularly beneficial for teams managing complex environments.
- Users say that Opsgenie is a valuable tool for managing on-call rotations, especially within the Atlassian ecosystem. Reviewers appreciate its ease of use and integration capabilities, noting that it can accept events from various systems and send alerts to multiple destinations like email and Slack.
- According to verified reviews, Dynatrace has a significantly higher overall satisfaction score compared to Opsgenie, indicating that users generally find it to be a more reliable and effective monitoring solution. The comprehensive dashboards and monitoring capabilities are frequently praised.
- Reviewers mention that while both products offer good support, Dynatrace's quality of support is often highlighted as a strong point, with users appreciating the responsiveness and helpfulness of the support team when issues arise.
- Users report that Opsgenie shines in its integration flexibility, allowing teams to connect with numerous tools for alert management. This feature is particularly useful for organizations that rely on multiple platforms for their operations.
- G2 reviewers note that Dynatrace's setup process is generally smoother compared to Opsgenie, with users finding the onboarding experience intuitive and straightforward, which can be a crucial factor for teams looking to implement monitoring solutions quickly.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Opsgenie
No pricing availableFree Trial
Dynatrace
Free Trial is available
Opsgenie
Free Trial is available
Ratings
Meets Requirements
8.8
1,069
8.9
40
Ease of Use
8.3
1,079
8.4
40
Ease of Setup
8.4
671
8.2
24
Ease of Admin
8.2
625
8.6
23
Quality of Support
8.7
1,012
8.7
30
Has the product been a good partner in doing business?
8.7
622
8.6
22
Product Direction (% positive)
9.3
1,043
9.4
37
Features by Category
User Behavior
8.9
116
|
Verified
Not enough data
8.0
87
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
A/B Testing
8.4
101
|
Verified
Not enough data
8.0
76
Not enough data
8.7
110
|
Verified
Not enough data
8.1
75
Not enough data
Visitor Information
8.6
117
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
8.8
62
Not enough data
9.0
63
Not enough data
8.5
60
Not enough data
8.0
59
Not enough data
8.7
54
Not enough data
8.4
58
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.2
159
Not enough data
8.5
137
Not enough data
8.5
134
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
127
Not enough data
8.6
154
Not enough data
7.7
102
Not enough data
Performance
9.1
152
Not enough data
9.4
158
Not enough data
8.5
148
Not enough data
9.0
149
Not enough data
Functionality
8.9
76
Not enough data
8.9
74
Not enough data
8.6
71
Not enough data
9.0
74
Not enough data
8.3
71
Not enough data
8.7
73
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
47
Not enough data
8.9
46
Not enough data
8.5
42
Not enough data
8.2
43
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
46
Not enough data
8.8
46
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
203
Not enough data
8.2
189
Not enough data
8.9
185
Not enough data
9.0
197
Not enough data
Not enough data
Not enough data
Administration
8.5
172
Not enough data
8.5
154
Not enough data
8.4
158
Not enough data
Not enough data
Not enough data
Analysis
8.2
182
Not enough data
8.5
201
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Not enough data
Bug Monitoring
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.3
29
|
Verified
Not enough data
9.2
31
|
Verified
Not enough data
8.8
29
|
Verified
Not enough data
Not enough data
Management Tools
Not enough data
8.9
28
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
8.5
25
|
Verified
Generative AI
Not enough data
7.3
5
Not enough data
7.0
5
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.5
39
Not enough data
8.3
39
Not enough data
8.8
43
Not enough data
Issue Resolution
8.8
43
Not enough data
8.6
43
Not enough data
8.4
42
Not enough data
Management
8.6
44
Not enough data
8.7
45
Not enough data
8.2
42
Not enough data
Generative AI
7.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
69
Not enough data
8.9
69
Not enough data
8.5
69
Not enough data
Monitoring and Management
8.8
62
Not enough data
8.8
68
Not enough data
9.3
69
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
59
Not enough data
8.8
58
Not enough data
9.1
57
Not enough data
8.2
53
Not enough data
Management
8.3
56
Not enough data
8.4
59
Not enough data
8.7
56
Not enough data
9.0
57
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
60
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
Analysis
8.3
58
|
Verified
Not enough data
8.3
57
|
Verified
Not enough data
8.6
59
|
Verified
Not enough data
8.2
58
|
Verified
Not enough data
8.5
62
|
Verified
Not enough data
7.9
54
|
Verified
Not enough data
Visualization
9.0
62
|
Verified
Not enough data
8.5
59
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.7
109
Not enough data
8.7
110
Not enough data
8.9
120
Not enough data
7.6
104
Not enough data
8.5
111
Not enough data
Response
8.7
114
Not enough data
8.6
111
Not enough data
8.2
113
Not enough data
Agentic AI - Application Performance Monitoring (APM)
7.1
11
Not enough data
7.3
11
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.2
10
Not enough data
Performance
8.6
111
Not enough data
8.2
110
Not enough data
Functionality
8.5
106
Not enough data
8.3
109
Not enough data
7.8
104
Not enough data
8.5
112
Not enough data
Alerts management
8.2
42
Not enough data
7.8
42
Not enough data
8.7
42
Not enough data
Monitoring
8.7
43
Not enough data
9.1
43
Not enough data
8.8
43
Not enough data
9.1
43
Not enough data
Automation
8.2
42
Not enough data
8.2
42
Not enough data
Analysis
8.3
44
Not enough data
8.2
42
Not enough data
8.4
43
Not enough data
8.3
42
Not enough data
Issue Resolution
8.1
43
Not enough data
8.0
43
Not enough data
8.6
42
Not enough data
Generative AI
6.1
11
Not enough data
Agentic AI - IT Alerting
6.0
5
Not enough data
5.7
5
Not enough data
6.1
6
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
9.0
5
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynatrace and Opsgenie are categorized as IT Alerting
Unique Categories
Dynatrace is categorized as Observability Software, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, Container Monitoring, Log Analysis, Application Performance Monitoring (APM), Network Monitoring, and Bug Tracking
Opsgenie is categorized as Incident Management
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Opsgenie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Financial Services
10.3%
Computer Software
9.2%
Insurance
8.9%
Banking
8.4%
Other
46.7%
Computer Software
23.5%
Information Technology and Services
17.6%
Telecommunications
11.8%
Retail
7.8%
Computer & Network Security
5.9%
Other
33.3%
Alternatives
Discussions
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3 Comments
CM
Dynatrace is an Application Performance Management (APM) tool used to monitor and optimize software applications and infrastructure. It provides real-time...Read more
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Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
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How do I try Opsgenie out?
1 Comment
Official Response from Opsgenie
Opsgenie offers four plans that allow you to scale as you grow, starting with our free plan of basic alerting and on-call management for up to 5 users. You...Read more
Who is Opsgenie for?
1 Comment
Official Response from Opsgenie
Opsgenie is designed for Dev and Ops teams operating always-on services, we’re a solution for cloud, on-prem, and hybrid environments. We offer plans to suit...Read more
How does Opsgenie help me work faster and smarter?
1 Comment
Official Response from Opsgenie
Opsgenie removes the guesswork around alerting and incidents, you don’t have to wonder which alerts are important, where the alert is coming from, and who...Read more
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