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At a Glance
Market Segments
Enterprise (69.1% of reviews)
Mid-Market (49.6% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
No pricing available
Dynatrace
Star Rating
(1,345)4.5 out of 5
Market Segments
Enterprise (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansNinjaOne
Star Rating
(3,212)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynatrace excels in Performance Monitoring with a score of 9.1, highlighting its robust capabilities in tracking application performance and user experience. In contrast, NinjaOne, while still effective, scores slightly lower at 8.9, with reviewers mentioning that it may not provide as comprehensive insights as Dynatrace.
- Reviewers mention that NinjaOne shines in Ease of Use, scoring 9.2 compared to Dynatrace's 8.3. Users appreciate NinjaOne's intuitive interface and straightforward navigation, making it easier for teams to adopt and utilize effectively.
- Users on G2 highlight that NinjaOne offers superior Ease of Setup with a score of 9.3, while Dynatrace scores 8.4. Reviewers say that NinjaOne's quick installation process and user-friendly setup guide significantly reduce the time to get started.
- Reviewers mention that Dynatrace has a strong Quality of Support score at 8.7, but NinjaOne outperforms it with a score of 9.3. Users report that NinjaOne's support team is highly responsive and knowledgeable, often resolving issues faster than expected.
- G2 users indicate that NinjaOne has a better score in Has the product been a good partner in doing business? at 9.5, compared to Dynatrace's 8.7. Reviewers say that NinjaOne's customer-centric approach fosters a strong partnership, enhancing overall satisfaction.
- Users report that both products perform well in Alerting, with NinjaOne scoring 9.0 and Dynatrace at 8.9. However, reviewers mention that NinjaOne's alerting features are more customizable, allowing users to tailor notifications to their specific needs.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
NinjaOne
No pricing availableFree Trial
Dynatrace
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.8
1,057
9.1
3,039
Ease of Use
8.3
1,066
9.1
3,073
Ease of Setup
8.4
659
9.2
2,872
Ease of Admin
8.2
619
9.2
2,748
Quality of Support
8.7
1,000
9.2
2,918
Has the product been a good partner in doing business?
8.7
617
9.5
2,684
Product Direction (% positive)
9.2
1,031
9.7
3,023
Features by Category
User Behavior
8.9
116
|
Verified
Not enough data
8.0
87
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
A/B Testing
8.4
101
|
Verified
Not enough data
8.0
76
Not enough data
8.7
110
|
Verified
Not enough data
8.2
75
Not enough data
Visitor Information
8.6
117
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Administration
Not enough data
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Service Desk
Not enough data
8.0
665
Not enough data
7.8
654
Not enough data
7.7
632
Management
Not enough data
8.3
617
Not enough data
9.0
624
Not enough data
8.7
602
Not enough data
8.8
598
Not enough data
8.4
581
Functionality
Not enough data
7.5
604
Not enough data
8.5
612
Not enough data
8.8
632
Not enough data
8.9
631
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Compatibility
Not enough data
8.8
310
Not enough data
8.0
286
Not enough data
8.3
287
Not enough data
8.2
276
Management
Not enough data
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
290
Not enough data
8.8
304
Not enough data
9.2
304
Compliance
Not enough data
8.7
283
Not enough data
8.4
276
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
338
Not enough data
9.0
353
Not enough data
8.5
342
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
347
Not enough data
8.6
337
Not enough data
8.3
328
Management
Not enough data
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Agentic AI - Online Backup
Not enough data
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Functionality
8.8
61
Not enough data
9.0
61
Not enough data
8.5
58
Not enough data
8.0
58
Not enough data
8.7
54
Not enough data
8.4
58
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1952
|
Verified
Not enough data
8.5
467
Not enough data
8.1
447
Monitoring and Management
Not enough data
9.3
1939
|
Verified
Not enough data
8.4
1832
Not enough data
8.6
1887
|
Verified
Not enough data
8.9
1935
|
Verified
Not enough data
8.2
451
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
441
Service Management
Not enough data
9.1
1859
|
Verified
Not enough data
8.0
435
Not enough data
7.2
426
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
468
Not enough data
7.0
466
Not enough data
7.1
460
Not enough data
6.9
455
Not enough data
6.8
456
Not enough data
6.9
452
Not enough data
7.0
449
Experience
9.1
158
Not enough data
8.4
137
Not enough data
8.5
134
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
127
Not enough data
8.7
154
Not enough data
7.8
102
Not enough data
Performance
9.1
151
Not enough data
9.4
156
Not enough data
8.5
148
Not enough data
9.0
148
Not enough data
Functionality
8.9
75
Not enough data
8.9
73
Not enough data
8.6
70
Not enough data
9.0
74
Not enough data
8.3
71
Not enough data
8.7
73
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
8.7
411
Not enough data
8.8
420
Security
Not enough data
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Management
Not enough data
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Functionality
9.0
48
8.8
652
8.9
47
8.9
669
8.5
43
8.0
614
8.2
44
8.7
609
Monitoring - Network Monitoring
Not enough data
7.5
250
Not enough data
7.7
252
Not enough data
8.2
252
Management
8.6
47
8.2
571
8.8
47
8.2
580
Feature Not Available
7.6
537
Analytics - Network Monitoring
Not enough data
7.0
241
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
7.7
243
Not enough data
7.2
240
Not enough data
7.0
241
Network Performance - Network Monitoring
Not enough data
6.9
242
Not enough data
7.3
241
AI Automation - Network Monitoring
Not enough data
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
125
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Monitoring
9.0
201
Not enough data
8.2
187
Not enough data
8.9
185
Not enough data
9.0
195
Not enough data
8.3
5
Not enough data
Administration
8.5
172
Not enough data
8.5
153
Not enough data
8.4
158
Not enough data
7.7
5
Not enough data
Analysis
8.3
182
Not enough data
8.6
198
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.0
5
Not enough data
7.7
5
Not enough data
Bug Reporting
8.6
40
Not enough data
8.0
37
Not enough data
8.2
37
Not enough data
Bug Monitoring
8.5
38
Not enough data
8.2
38
Not enough data
7.9
38
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Functionality
8.5
38
Not enough data
8.3
38
Not enough data
8.8
42
Not enough data
Issue Resolution
8.8
42
Not enough data
8.7
41
Not enough data
8.4
42
Not enough data
Management
8.7
42
Not enough data
8.6
43
Not enough data
8.2
41
Not enough data
Generative AI
7.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
70
Not enough data
8.8
69
Not enough data
8.5
70
Not enough data
Monitoring and Management
8.8
63
Not enough data
8.9
69
Not enough data
9.3
69
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
56
Not enough data
8.8
57
Not enough data
9.1
55
Not enough data
8.2
52
Not enough data
Management
8.3
54
Not enough data
8.4
56
Not enough data
8.8
55
Not enough data
9.0
55
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.9
1125
Not enough data
8.8
1116
Not enough data
7.7
1023
Not enough data
Feature Not Available
Not enough data
8.1
1050
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Management
Not enough data
9.1
1080
Not enough data
8.7
1028
Not enough data
8.0
995
Not enough data
8.1
1020
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
60
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
Analysis
8.4
58
|
Verified
Not enough data
8.3
57
|
Verified
Not enough data
8.5
58
|
Verified
Not enough data
8.2
58
|
Verified
Not enough data
8.5
62
|
Verified
Not enough data
7.9
54
|
Verified
Not enough data
Visualization
9.0
62
|
Verified
Not enough data
8.5
59
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
108
Not enough data
8.7
108
Not enough data
8.9
113
Not enough data
7.7
100
Not enough data
8.4
106
Not enough data
Response
8.7
110
Not enough data
8.7
110
Not enough data
8.1
108
Not enough data
Agentic AI - Application Performance Monitoring (APM)
7.0
10
Not enough data
7.3
10
Not enough data
6.9
9
Not enough data
7.0
9
Not enough data
7.3
10
Not enough data
Performance
8.7
109
Not enough data
8.2
109
Not enough data
Functionality
8.5
105
Not enough data
8.3
108
Not enough data
7.8
102
Not enough data
8.5
108
Not enough data
Administration
Not enough data
9.2
1553
Not enough data
8.7
1512
Not enough data
7.8
1415
Not enough data
9.1
1550
Not enough data
8.9
1476
Not enough data
8.8
1510
Maintenance
Not enough data
9.1
1540
Not enough data
7.7
1330
Communication
Not enough data
7.9
1377
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1303
Security
Not enough data
8.3
1344
Not enough data
8.4
1373
Device Support
Not enough data
7.6
1339
Not enough data
8.4
1408
Not enough data
8.4
1395
Performance
Not enough data
8.2
1463
Functionality
Not enough data
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Performance
Not enough data
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Agentic AI - PC Backup
Not enough data
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Alerts management
8.2
41
Not enough data
7.7
41
Not enough data
8.7
41
Not enough data
Monitoring
8.8
42
Not enough data
9.2
42
Not enough data
8.9
42
Not enough data
9.2
42
Not enough data
Automation
8.1
41
Not enough data
8.2
41
Not enough data
Analysis
8.3
43
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.3
41
Not enough data
Issue Resolution
8.1
42
Not enough data
8.0
42
Not enough data
8.6
41
Not enough data
Generative AI
Not enough data
Feature Not Available
Generative AI
6.1
11
Not enough data
Agentic AI - IT Alerting
6.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Operations - IT Documentation
Not enough data
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
7.2
64
Not enough data
7.2
65
Not enough data
7.2
64
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
75
Not enough data
8.1
72
Not enough data
7.8
68
Not enough data
8.8
75
Response
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Not enough data
Records
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Not enough data
Management
8.9
47
Not enough data
8.2
44
Not enough data
8.4
41
Not enough data
Generative AI
6.7
6
Not enough data
6.7
5
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
431
Operating System
Not enough data
9.1
476
Not enough data
8.0
468
Not enough data
8.2
455
Management
Not enough data
8.5
460
Not enough data
8.2
438
Not enough data
8.2
436
Not enough data
8.1
437
Not enough data
8.3
438
Security
Not enough data
8.5
445
Not enough data
8.5
442
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.0
704
Platform
Not enough data
7.8
691
Not enough data
9.0
715
Not enough data
8.2
675
Not enough data
8.4
708
Not enough data
8.2
691
Security
Not enough data
8.6
706
Not enough data
9.1
720
Not enough data
7.6
665
Not enough data
8.6
689
Not enough data
8.1
669
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Categories
Categories
Shared Categories
Dynatrace and NinjaOne are categorized as Network Monitoring
Unique Categories
Dynatrace is categorized as Observability Software, SAP Store, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Application Performance Monitoring (APM), and Bug Tracking
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.2%
Insurance
9.0%
Banking
8.4%
Other
46.7%
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
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