Compare Dynatrace and Nexthink 
At a Glance
Market Segments
Enterprise (69.3% of reviews)
Enterprise (84.2% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
No pricing available
Dynatrace
Star Rating
(1,360)4.5 out of 5
Market Segments
Enterprise (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansNexthink
Star Rating
(376)4.6 out of 5
Market Segments
Enterprise (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dynatrace excels in application performance management, with users highlighting its effectiveness in tracking issues and providing visibility through features like session replay and log monitoring. This capability helps teams ensure better application performance.
- Users say Nexthink stands out for its ability to provide real-time visibility into device data, which has been a game changer for support teams. Reviewers appreciate how it allows them to identify trending issues, enhancing their ability to proactively manage IT environments.
- According to verified reviews, Dynatrace is praised for its comprehensive integration capabilities, allowing users to pull in various data sources into one solution. This feature is particularly beneficial for organizations looking to centralize their monitoring efforts.
- Reviewers mention that Nexthink frequently updates its platform with new features, which keeps the tool relevant and responsive to user needs. This commitment to continuous improvement is a significant advantage for organizations focused on enhancing employee IT experiences.
- G2 reviewers highlight that while Dynatrace has a slightly lower ease of use rating compared to Nexthink, its robust monitoring capabilities, such as database and API monitoring, make it a powerful tool for enterprises that require detailed insights into their cloud infrastructure.
- Users report that Nexthink's quality of support is notably high, with many praising the responsiveness and helpfulness of the support team. This level of service can be crucial for organizations that need quick resolutions to technical issues.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Nexthink
No pricing availableFree Trial
Dynatrace
Free Trial is available
Nexthink
Free Trial is available
Ratings
Meets Requirements
8.8
1,067
8.6
269
Ease of Use
8.3
1,077
8.4
271
Ease of Setup
8.4
669
8.3
230
Ease of Admin
8.2
624
8.5
232
Quality of Support
8.7
1,010
9.1
266
Has the product been a good partner in doing business?
8.7
621
9.3
232
Product Direction (% positive)
9.2
1,041
9.4
258
Features by Category
User Behavior
8.9
115
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
A/B Testing
8.5
100
|
Verified
Not enough data
8.1
75
Not enough data
8.7
109
|
Verified
Not enough data
8.2
74
Not enough data
Visitor Information
8.7
116
|
Verified
Not enough data
8.4
111
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
User Analysis
Not enough data
8.1
9
Not enough data
9.4
13
User Support
Not enough data
8.8
16
Not enough data
8.8
13
Not enough data
9.1
11
Walkthrough Type
Not enough data
8.3
16
Not enough data
8.6
14
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
Not enough data
8.9
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.2
10
Not enough data
7.4
9
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
60
Not enough data
9.0
61
Not enough data
8.5
59
Not enough data
8.0
57
Not enough data
8.7
53
Not enough data
8.4
57
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.2
157
Not enough data
8.5
136
Not enough data
8.5
133
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.5
126
Not enough data
8.6
153
Not enough data
7.8
101
Not enough data
Performance
9.1
151
Not enough data
9.4
157
Not enough data
8.5
147
Not enough data
9.0
148
Not enough data
Functionality
8.9
75
Not enough data
8.9
73
Not enough data
8.6
70
Not enough data
9.0
73
Not enough data
8.3
70
Not enough data
8.7
72
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
47
Not enough data
8.9
46
Not enough data
8.5
42
Not enough data
8.2
43
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
46
Not enough data
8.8
46
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
202
8.6
53
8.3
188
7.0
45
8.9
184
6.9
42
9.0
196
8.2
49
Not enough data
Not enough data
Administration
8.5
171
8.4
50
8.5
153
7.8
38
8.4
157
8.6
45
Not enough data
Not enough data
Analysis
8.3
181
8.7
50
8.6
200
8.7
52
Feature Not Available
7.3
39
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Not enough data
Bug Monitoring
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
38
Not enough data
8.4
38
Not enough data
8.8
42
Not enough data
Issue Resolution
8.8
42
Not enough data
8.7
42
Not enough data
8.4
41
Not enough data
Management
8.6
43
Not enough data
8.7
43
Not enough data
8.2
41
Not enough data
Generative AI
7.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
69
Not enough data
8.9
69
Not enough data
8.5
69
Not enough data
Monitoring and Management
8.8
62
Not enough data
8.8
68
Not enough data
9.3
69
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
58
Not enough data
8.8
57
Not enough data
9.1
56
Not enough data
8.2
52
Not enough data
Management
8.3
55
Not enough data
8.3
58
Not enough data
8.8
55
Not enough data
9.0
56
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
9
8.6
26
9.3
10
8.6
27
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
59
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
8.1
55
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
Analysis
8.4
57
|
Verified
Not enough data
8.3
56
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
8.2
57
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
7.9
53
|
Verified
Not enough data
Visualization
9.0
61
|
Verified
Not enough data
8.5
58
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
108
Not enough data
8.7
110
Not enough data
9.0
119
Not enough data
7.6
102
Not enough data
8.5
110
Not enough data
Response
8.7
113
Not enough data
8.6
110
Not enough data
8.1
111
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.8
10
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.2
10
Not enough data
Performance
8.7
111
Not enough data
8.1
109
Not enough data
Functionality
8.5
105
Not enough data
8.3
108
Not enough data
7.8
103
Not enough data
8.5
112
Not enough data
Experience
Not enough data
8.9
180
Not enough data
8.6
182
Management
Not enough data
8.7
191
Not enough data
8.4
183
Not enough data
7.1
162
Not enough data
8.7
189
Not enough data
8.6
184
Performance
Not enough data
8.8
189
Not enough data
8.5
176
Not enough data
8.8
189
Not enough data
8.2
185
Not enough data
8.4
181
Alerts management
8.2
41
Not enough data
7.8
41
Not enough data
8.7
41
Not enough data
Monitoring
8.8
42
Not enough data
9.2
42
Not enough data
8.9
42
Not enough data
9.2
42
Not enough data
Automation
8.2
41
Not enough data
8.3
41
Not enough data
Analysis
8.3
43
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.3
41
Not enough data
Issue Resolution
8.1
42
Not enough data
8.0
42
Not enough data
8.6
41
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Not enough data
6.9
8
Not enough data
8.8
8
Self-Service Platform
Not enough data
8.8
10
Not enough data
9.4
8
Not enough data
6.9
8
Not enough data
8.0
10
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.1
11
Not enough data
Agentic AI - IT Alerting
6.0
5
Not enough data
5.7
5
Not enough data
6.1
6
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
9.0
5
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Not enough data
Records
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Not enough data
Management
8.9
48
Not enough data
8.2
44
Not enough data
8.4
41
Not enough data
Generative AI
6.7
6
Not enough data
6.7
5
Not enough data
Categories
Categories
Shared Categories
Dynatrace and Nexthink are categorized as Cloud Infrastructure Monitoring and ServiceNow Store Apps
Unique Categories
Dynatrace is categorized as Observability Software, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Runtime Application Self-Protection (RASP) Tools, Session Replay, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Application Performance Monitoring (APM), Network Monitoring, and Bug Tracking
Nexthink is categorized as Digital Employee Experience (DEX) Management, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.2%
Insurance
8.9%
Banking
8.4%
Other
46.8%
Information Technology and Services
16.1%
Financial Services
6.9%
Insurance
3.9%
Hospital & Health Care
3.9%
Oil & Energy
3.9%
Other
65.4%
Discussions
What is Dynatrace used for?
3 Comments
CM
Dynatrace is an Application Performance Management (APM) tool used to monitor and optimize software applications and infrastructure. It provides real-time...Read more
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What does Rookout do?
2 Comments
EY
Remote non-blocking debug- breakpoint logs extraction from remote resources.Read more
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
IH
Tanguy. If you go to the Customer Community in Nexthink this document should answer your questions....Read more
What is the digital adoption process?
1 Comment
GF
Digital Adoption is the process by which users learn to leverage new or existing technology to its fullest potential and derive maximum value from a digital...Read more
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