Compare Dynatrace and Medallia Digital Experience Analytics (DXA) 
At a Glance
Market Segments
Enterprise (69.4% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
No pricing available
Dynatrace
Star Rating
(1,362)4.5 out of 5
Market Segments
Enterprise (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansMedallia Digital Experience Analytics (DXA)
Star Rating
(36)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Medallia Digital Experience Analytics (DXA)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dynatrace excels in providing deep, real-time insights into application performance, with users highlighting its ability to automatically map out services and dependencies, making it easier to identify issues quickly.
- Users say that Medallia Digital Experience Analytics (DXA) offers a user-friendly interface, particularly appreciated for its ease of generating insights and powerful data presentations, which are backed by thorough session replays.
- Reviewers mention that Dynatrace's dashboards effectively consolidate information, allowing users to monitor disk storage and CPU usage across multiple servers, which is crucial for managing complex environments.
- According to verified reviews, while Dynatrace has a strong focus on performance monitoring, Medallia DXA shines in sentiment analysis, leveraging social media listening and customer data to provide detailed insights into brand perception.
- Users highlight that Dynatrace's implementation process is generally quick and intuitive, which is a significant advantage for teams looking to get up and running without extensive delays, whereas Medallia DXA's setup is noted to be slightly more challenging.
- G2 reviewers note that while Dynatrace has a higher overall satisfaction score, Medallia DXA is praised for its strong support and partnership approach, with users feeling that it has been a good business partner in understanding customer needs.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Medallia Digital Experience Analytics (DXA)
No pricing availableFree Trial
Dynatrace
Free Trial is available
Medallia Digital Experience Analytics (DXA)
No trial information availableRatings
Meets Requirements
8.8
1,069
7.8
22
Ease of Use
8.3
1,079
7.9
22
Ease of Setup
8.4
671
7.8
10
Ease of Admin
8.2
625
8.9
9
Quality of Support
8.7
1,012
8.6
20
Has the product been a good partner in doing business?
8.7
622
9.5
10
Product Direction (% positive)
9.3
1,043
8.9
21
Features by Category
Metrics
Not enough data
8.5
10
Not enough data
8.6
11
Not enough data
7.7
11
Not enough data
8.7
10
Not enough data
7.4
9
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
8.2
10
Not enough data
8.8
11
Reporting
Not enough data
Not enough data
Not enough data
7.4
9
Not enough data
7.9
8
Not enough data
8.3
10
Not enough data
7.6
11
Not enough data
8.5
9
Not enough data
6.9
9
Other
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
7.4
7
Not enough data
Not enough data
Not enough data
7.6
7
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Behavior
8.9
116
|
Verified
9.0
12
|
Verified
8.0
87
|
Verified
8.3
12
|
Verified
8.3
105
|
Verified
7.7
13
|
Verified
A/B Testing
8.4
101
|
Verified
8.1
9
8.0
76
7.8
6
|
Verified
8.7
110
|
Verified
7.3
10
|
Verified
8.1
75
7.6
9
|
Verified
Visitor Information
8.6
117
|
Verified
8.3
8
|
Verified
8.4
112
|
Verified
7.7
8
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
8.3
5
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
8.3
7
Not enough data
7.2
6
Not enough data
8.3
7
Not enough data
7.7
5
Not enough data
7.9
8
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
62
Not enough data
9.0
63
Not enough data
8.5
60
Not enough data
8.0
59
Not enough data
8.7
54
Not enough data
8.4
58
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.2
159
Not enough data
8.5
137
Not enough data
8.5
134
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
127
Not enough data
8.6
154
Not enough data
7.7
102
Not enough data
Performance
9.1
152
Not enough data
9.4
158
Not enough data
8.5
148
Not enough data
9.0
149
Not enough data
Functionality
8.9
76
Not enough data
8.9
74
Not enough data
8.6
71
Not enough data
9.0
74
Not enough data
8.3
71
Not enough data
8.7
73
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
47
Not enough data
8.9
46
Not enough data
8.5
42
Not enough data
8.2
43
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
46
Not enough data
8.8
46
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
203
Not enough data
8.2
189
Not enough data
8.9
185
Not enough data
9.0
197
Not enough data
Not enough data
Not enough data
Administration
8.5
172
Not enough data
8.5
154
Not enough data
8.4
158
Not enough data
Not enough data
Not enough data
Analysis
8.2
182
Not enough data
8.5
201
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Not enough data
Bug Monitoring
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.5
39
Not enough data
8.3
39
Not enough data
8.8
43
Not enough data
Issue Resolution
8.8
43
Not enough data
8.6
43
Not enough data
8.4
42
Not enough data
Management
8.6
44
Not enough data
8.7
45
Not enough data
8.2
42
Not enough data
Generative AI
7.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
69
Not enough data
8.9
69
Not enough data
8.5
69
Not enough data
Monitoring and Management
8.8
62
Not enough data
8.8
68
Not enough data
9.3
69
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
59
Not enough data
8.8
58
Not enough data
9.1
57
Not enough data
8.2
53
Not enough data
Management
8.3
56
Not enough data
8.4
59
Not enough data
8.7
56
Not enough data
9.0
57
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
60
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
Analysis
8.3
58
|
Verified
Not enough data
8.3
57
|
Verified
Not enough data
8.6
59
|
Verified
Not enough data
8.2
58
|
Verified
Not enough data
8.5
62
|
Verified
Not enough data
7.9
54
|
Verified
Not enough data
Visualization
9.0
62
|
Verified
Not enough data
8.5
59
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.7
109
Not enough data
8.7
110
Not enough data
8.9
120
Not enough data
7.6
104
Not enough data
8.5
111
Not enough data
Response
8.7
114
Not enough data
8.6
111
Not enough data
8.2
113
Not enough data
Agentic AI - Application Performance Monitoring (APM)
7.1
11
Not enough data
7.3
11
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.2
10
Not enough data
Performance
8.6
111
Not enough data
8.2
110
Not enough data
Functionality
8.5
106
Not enough data
8.3
109
Not enough data
7.8
104
Not enough data
8.5
112
Not enough data
Computing
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Alerts management
8.2
42
Not enough data
7.8
42
Not enough data
8.7
42
Not enough data
Monitoring
8.7
43
Not enough data
9.1
43
Not enough data
8.8
43
Not enough data
9.1
43
Not enough data
Automation
8.2
42
Not enough data
8.2
42
Not enough data
Analysis
8.3
44
Not enough data
8.2
42
Not enough data
8.4
43
Not enough data
8.3
42
Not enough data
Issue Resolution
8.1
43
Not enough data
8.0
43
Not enough data
8.6
42
Not enough data
Generative AI
6.1
11
Not enough data
Agentic AI - IT Alerting
6.0
5
Not enough data
5.7
5
Not enough data
6.1
6
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
9.0
5
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
12
Not enough data
8.9
9
Not enough data
8.5
11
Not enough data
7.4
12
Not enough data
7.6
12
Reporting
Not enough data
7.5
12
Not enough data
8.8
13
Not enough data
8.3
9
Not enough data
8.3
12
Response
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Not enough data
Records
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Not enough data
Management
8.9
48
Not enough data
8.2
44
Not enough data
8.4
41
Not enough data
Generative AI
6.7
6
Not enough data
6.7
5
Not enough data
Categories
Categories
Shared Categories
Dynatrace and Medallia Digital Experience Analytics (DXA) are categorized as Session Replay
Unique Categories
Dynatrace is categorized as Observability Software, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Application Performance Monitoring (APM), Network Monitoring, and Bug Tracking
Medallia Digital Experience Analytics (DXA) is categorized as Heatmap Tools, A/B Testing, Digital Analytics, and Product Analytics
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Medallia Digital Experience Analytics (DXA)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Financial Services
10.3%
Computer Software
9.2%
Insurance
8.9%
Banking
8.4%
Other
46.7%
Telecommunications
14.7%
Insurance
14.7%
Financial Services
8.8%
Automotive
5.9%
Retail
5.9%
Other
50.0%
Discussions
What is Dynatrace used for?
3 Comments
CM
Dynatrace is an Application Performance Management (APM) tool used to monitor and optimize software applications and infrastructure. It provides real-time...Read more
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What does Rookout do?
2 Comments
EY
Remote non-blocking debug- breakpoint logs extraction from remote resources.Read more
Medallia Digital Experience Analytics (DXA) has no discussions with answers
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