Introducing G2.ai, the future of software buying.Try now
Compare BugSnag and Dynatrace 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ManageEngine Log360
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Komodor
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ManageEngine EventLog Analyzer
Visit Website
At a Glance
Market Segments
Small-Business (42.1% of reviews)
Enterprise (69.1% of reviews)
Entry-Level Pricing
Free Trial Per Month
Starts at $69 per month billed annually, per 8 GB Host
BugSnag
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 4 pricing plansDynatrace
Star Rating
(1,345)4.5 out of 5
Market Segments
Enterprise (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dynatrace excels in providing comprehensive insights into application performance, with features like automatic service mapping and real-time monitoring. Users appreciate how it helps them quickly identify issues without guesswork, making it a powerful tool for complex environments.
- Users say BugSnag shines in real-time error tracking, offering customizable alerts and a clean dashboard that simplifies the debugging process. Reviewers highlight its ability to show exact error stacks and user impact, which significantly speeds up troubleshooting.
- According to verified reviews, Dynatrace has a higher overall satisfaction score, reflecting its robust capabilities in application performance monitoring. Users frequently mention the detailed dashboards that consolidate critical metrics, such as CPU usage and disk storage, enhancing their monitoring experience.
- Reviewers mention that BugSnag is particularly user-friendly, with a setup process that many find straightforward. This ease of use is complemented by its intuitive interface, which allows users to quickly navigate and understand the data presented.
- G2 reviewers highlight that while Dynatrace has a strong market presence and a wealth of features, some users feel it may be more suited for larger enterprises due to its pricing structure. In contrast, BugSnag offers a free trial, making it an attractive option for small businesses looking to manage errors without upfront costs.
- Users report that both products provide quality support, but BugSnag edges out slightly in this area, with reviewers noting its responsive customer service and helpful resources. Dynatrace, while also praised for support, has a slightly lower score in this aspect, indicating room for improvement.
Pricing
Entry-Level Pricing
BugSnag
Free
Free Trial
Per Month
- 1 user
- Error and performance monitoring
- 7.5K events and 1M spans per month
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Free Trial
BugSnag
Free Trial is available
Dynatrace
Free Trial is available
Ratings
Meets Requirements
9.0
35
8.8
1,057
Ease of Use
8.8
35
8.3
1,066
Ease of Setup
9.2
13
8.4
659
Ease of Admin
8.8
8
8.2
619
Quality of Support
8.9
22
8.7
1,000
Has the product been a good partner in doing business?
9.2
6
8.7
617
Product Direction (% positive)
7.6
34
9.2
1,031
Features by Category
User Behavior
Not enough data
8.9
116
|
Verified
Not enough data
8.0
87
|
Verified
Not enough data
8.3
105
|
Verified
A/B Testing
Not enough data
8.4
101
|
Verified
Not enough data
8.0
76
Not enough data
8.7
110
|
Verified
Not enough data
8.2
75
Visitor Information
Not enough data
8.6
117
|
Verified
Not enough data
8.4
112
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
Not enough data
8.8
61
Not enough data
9.0
61
Not enough data
8.5
58
Not enough data
8.0
58
Not enough data
8.7
54
Not enough data
8.4
58
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.1
158
Not enough data
8.4
137
Not enough data
8.5
134
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.4
127
Not enough data
8.7
154
Not enough data
7.8
102
Performance
Not enough data
9.1
151
Not enough data
9.4
156
Not enough data
8.5
148
Not enough data
9.0
148
Functionality
Not enough data
8.9
75
Not enough data
8.9
73
Not enough data
8.6
70
Not enough data
9.0
74
Not enough data
8.3
71
Not enough data
8.7
73
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
48
Not enough data
8.9
47
Not enough data
8.5
43
Not enough data
8.2
44
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.6
47
Not enough data
8.8
47
Not enough data
Feature Not Available
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.0
201
Not enough data
8.2
187
Not enough data
8.9
185
Not enough data
9.0
195
Not enough data
8.3
5
Administration
Not enough data
8.5
172
Not enough data
8.5
153
Not enough data
8.4
158
Not enough data
7.7
5
Analysis
Not enough data
8.3
182
Not enough data
8.6
198
Not enough data
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.0
5
Not enough data
7.7
5
Bug Reporting
8.7
9
8.6
40
8.1
7
8.0
37
8.5
9
8.2
37
Bug Monitoring
9.0
10
8.5
38
9.7
11
8.2
38
9.1
11
7.9
38
Agentic AI - Bug Tracking
7.2
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
Functionality
Not enough data
8.5
38
Not enough data
8.3
38
Not enough data
8.8
42
Issue Resolution
Not enough data
8.8
42
Not enough data
8.7
41
Not enough data
8.4
42
Management
Not enough data
8.7
42
Not enough data
8.6
43
Not enough data
8.2
41
Generative AI
Not enough data
7.7
5
Not enough data
8.3
5
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.0
70
Not enough data
8.8
69
Not enough data
8.5
70
Monitoring and Management
Not enough data
8.8
63
Not enough data
8.9
69
Not enough data
9.3
69
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
56
Not enough data
8.8
57
Not enough data
9.1
55
Not enough data
8.2
52
Management
Not enough data
8.3
54
Not enough data
8.4
56
Not enough data
8.8
55
Not enough data
9.0
55
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
8.5
9
Not enough data
9.3
10
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
8.7
60
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
8.1
56
|
Verified
Analysis
Not enough data
8.4
58
|
Verified
Not enough data
8.3
57
|
Verified
Not enough data
8.5
58
|
Verified
Not enough data
8.2
58
|
Verified
Not enough data
8.5
62
|
Verified
Not enough data
7.9
54
|
Verified
Visualization
Not enough data
9.0
62
|
Verified
Not enough data
8.5
59
|
Verified
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.8
108
Not enough data
8.7
108
Not enough data
8.9
113
Not enough data
7.7
100
Not enough data
8.4
106
Response
Not enough data
8.7
110
Not enough data
8.7
110
Not enough data
8.1
108
Agentic AI - Application Performance Monitoring (APM)
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
6.9
9
Not enough data
7.0
9
Not enough data
7.3
10
Performance
Not enough data
8.7
109
Not enough data
8.2
109
Functionality
Not enough data
8.5
105
Not enough data
8.3
108
Not enough data
7.8
102
Not enough data
8.5
108
Alerts management
Not enough data
8.2
41
Not enough data
7.7
41
Not enough data
8.7
41
Monitoring
Not enough data
8.8
42
Not enough data
9.2
42
Not enough data
8.9
42
Not enough data
9.2
42
Automation
Not enough data
8.1
41
Not enough data
8.2
41
Analysis
Not enough data
8.3
43
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.3
41
Issue Resolution
Not enough data
8.1
42
Not enough data
8.0
42
Not enough data
8.6
41
Generative AI
Not enough data
6.1
11
Agentic AI - IT Alerting
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Records
Not enough data
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Management
Not enough data
8.9
47
Not enough data
8.2
44
Not enough data
8.4
41
Generative AI
Not enough data
6.7
6
Not enough data
6.7
5
Categories
Categories
Shared Categories
BugSnag and Dynatrace are categorized as Bug Tracking, Application Performance Monitoring (APM), Digital Experience Monitoring (DEM), and Website Monitoring
Unique Categories
BugSnag has no unique categories
Dynatrace is categorized as Observability Software, SAP Store, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, IT Alerting, Container Monitoring, Log Analysis, Incident Response, and Network Monitoring
Reviews
Reviewers' Company Size
BugSnag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.1%
Financial Services
13.2%
Information Technology and Services
10.5%
Internet
7.9%
Hospital & Health Care
7.9%
Other
39.5%
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.2%
Insurance
9.0%
Banking
8.4%
Other
46.7%
Discussions
What is BugSnag used for?
1 Comment
PS
To monitor your application performance and bug trackingRead more
BugSnag has no more discussions with answers
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
