Compare Dynatrace and Grafana Labs 
Featured Products
At a Glance
Market Segments
Enterprise (69.3% of reviews)
Mid-Market (44.5% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
No pricing available
Dynatrace
Star Rating
(1,360)4.5 out of 5
Market Segments
Enterprise (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansGrafana Labs
Star Rating
(154)4.5 out of 5
Market Segments
Mid-Market (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Grafana LabsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dynatrace excels in providing deep, real-time insights into application performance, with users highlighting its ability to automatically map out services and dependencies, making it easier to identify issues quickly. This feature is particularly beneficial for complex environments where monitoring can be challenging.
- Users say that Grafana Labs stands out for its robust open-source foundation, which allows for extensive customization and flexibility. Reviewers appreciate the wide range of available plugins that enhance the overall experience, making it a favorite among engineers who value community-driven solutions.
- According to verified reviews, Dynatrace has a significantly higher overall satisfaction score compared to Grafana Labs, indicating that users generally find it to be a more reliable and effective monitoring tool. This is reflected in the positive feedback regarding its comprehensive dashboards that consolidate critical metrics.
- Reviewers mention that while Grafana Labs offers excellent data visualization capabilities, with users praising its clear overview of application errors and pod statuses, it may not provide the same level of integrated monitoring features as Dynatrace, which combines various monitoring aspects into a single platform.
- G2 reviewers highlight that Dynatrace's quality of support is notably higher, with users expressing satisfaction with the assistance they receive. This contrasts with Grafana Labs, where some users have reported challenges in support responsiveness, which can be crucial for teams needing immediate help.
- Users report that both products have similar ease of use ratings, but Dynatrace's intuitive onboarding process is frequently mentioned as a strong point, helping new users get up to speed quickly. In comparison, Grafana Labs, while user-friendly, may require more time for users to fully leverage its extensive features.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Grafana Labs
No pricing availableFree Trial
Dynatrace
Free Trial is available
Grafana Labs
Free Trial is available
Ratings
Meets Requirements
8.8
1,067
8.8
119
Ease of Use
8.3
1,077
8.4
121
Ease of Setup
8.4
669
8.2
74
Ease of Admin
8.2
624
8.6
53
Quality of Support
8.7
1,010
8.0
93
Has the product been a good partner in doing business?
8.7
621
8.3
43
Product Direction (% positive)
9.2
1,041
8.9
116
Features by Category
User Behavior
8.9
115
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
A/B Testing
8.5
100
|
Verified
Not enough data
8.1
75
Not enough data
8.7
109
|
Verified
Not enough data
8.2
74
Not enough data
Visitor Information
8.7
116
|
Verified
Not enough data
8.4
111
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
8.8
60
Not enough data
9.0
61
Not enough data
8.5
59
Not enough data
8.0
57
Not enough data
8.7
53
Not enough data
8.4
57
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.2
157
Not enough data
8.5
136
Not enough data
8.5
133
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.5
126
Not enough data
8.6
153
Not enough data
7.8
101
Not enough data
Performance
9.1
151
Not enough data
9.4
157
Not enough data
8.5
147
Not enough data
9.0
148
Not enough data
Functionality
8.9
75
9.5
14
8.9
73
8.2
14
8.6
70
7.8
12
9.0
73
8.8
14
8.3
70
8.2
12
8.7
72
9.0
14
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
47
Not enough data
8.9
46
Not enough data
8.5
42
Not enough data
8.2
43
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
46
Not enough data
8.8
46
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
202
9.1
18
8.3
188
8.6
18
8.9
184
8.9
19
9.0
196
9.1
21
Not enough data
Not enough data
Administration
8.5
171
8.9
18
8.5
153
7.8
17
8.4
157
7.7
17
Not enough data
Not enough data
Analysis
8.3
181
7.9
16
8.6
200
9.5
22
Feature Not Available
7.0
15
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Not enough data
Bug Monitoring
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.9
9
Not enough data
9.3
10
Not enough data
8.5
9
Not enough data
8.0
5
Management Tools
Not enough data
8.3
9
Not enough data
7.6
9
Not enough data
8.1
9
Generative AI
Not enough data
8.0
5
Not enough data
8.0
5
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Functionality
8.6
38
Not enough data
8.4
38
Not enough data
8.8
42
Not enough data
Issue Resolution
8.8
42
Not enough data
8.7
42
Not enough data
8.4
41
Not enough data
Management
8.6
43
Not enough data
8.7
43
Not enough data
8.2
41
Not enough data
Generative AI
7.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
69
9.5
21
8.9
69
8.1
21
8.5
69
8.1
18
Monitoring and Management
8.8
62
8.2
17
8.8
68
8.2
17
9.3
69
9.0
20
Agentic AI - Log Monitoring
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
58
Not enough data
8.8
57
Not enough data
9.1
56
Not enough data
8.2
52
Not enough data
Management
8.3
55
Not enough data
8.3
58
Not enough data
8.8
55
Not enough data
9.0
56
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
59
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
8.1
55
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
Analysis
8.4
57
|
Verified
Not enough data
8.3
56
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
8.2
57
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
7.9
53
|
Verified
Not enough data
Visualization
9.0
61
|
Verified
Not enough data
8.5
58
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
108
8.6
16
8.7
110
8.6
16
9.0
119
8.9
18
7.6
102
7.4
15
8.5
110
8.1
16
Response
8.7
113
9.1
17
8.6
110
8.4
16
8.1
111
8.5
16
Agentic AI - Application Performance Monitoring (APM)
6.8
10
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.2
10
Not enough data
Performance
8.7
111
7.8
16
8.1
109
8.3
16
Functionality
8.5
105
7.9
15
8.3
108
7.9
14
7.8
103
7.8
13
8.5
112
8.5
13
Alerts management
8.2
41
8.8
24
7.8
41
8.8
28
8.7
41
8.9
31
Monitoring
8.8
42
8.4
27
9.2
42
8.9
32
8.9
42
8.3
26
9.2
42
8.5
26
Automation
8.2
41
8.5
23
8.3
41
8.7
25
Analysis
8.3
43
8.4
28
8.3
41
8.5
27
8.5
42
8.9
33
8.3
41
8.5
27
Issue Resolution
8.1
42
8.3
23
8.0
42
8.2
21
8.6
41
8.3
25
Generative AI
6.1
11
6.2
7
Agentic AI - IT Alerting
6.0
5
Not enough data
5.7
5
Not enough data
6.1
6
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
9.0
5
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Not enough data
Records
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Not enough data
Management
8.9
48
Not enough data
8.2
44
Not enough data
8.4
41
Not enough data
Generative AI
6.7
6
Not enough data
6.7
5
Not enough data
Categories
Categories
Shared Categories
Dynatrace and Grafana Labs are categorized as Observability Software, Log Monitoring, Database Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Grafana Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.2%
Insurance
8.9%
Banking
8.4%
Other
46.8%
Information Technology and Services
25.3%
Computer Software
21.9%
Financial Services
6.2%
Telecommunications
4.1%
Internet
4.1%
Other
38.4%
Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
.
1 Comment
PC
Its help to Monitoring, analysis of our app and also provide graphic visualisation and alert Tigger system.Read more
Grafana Labs has no more discussions with answers
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