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Compare Dynatrace and Fullstory 
Featured Products
At a Glance
Market Segments
Enterprise (69.3% of reviews)
Mid-Market (43.5% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
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Dynatrace
Star Rating
(1,360)4.5 out of 5
Market Segments
Enterprise (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansFullstory
Star Rating
(1,047)4.5 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Dynatrace and Fullstory excel in providing insights into user behavior, but Fullstory stands out for its ability to visually track customer interactions and identify drop-off points. Users appreciate how this feature helps them make targeted updates to improve performance.
- Users say that Dynatrace offers a robust solution for integrating various data sources, making it easier for organizations to access and analyze information. Recent feedback highlights the usefulness of Dynatrace Grail in organizing and presenting data effectively, which can be a game-changer for teams needing comprehensive insights.
- Reviewers mention that Fullstory's ease of use is a significant advantage, particularly for product design teams. The platform allows users to track sessions and add custom events, providing valuable insights that might otherwise go unnoticed, enhancing the overall user experience.
- According to verified reviews, Dynatrace has a slight edge in support quality, with users noting that the platform has been a reliable partner in their business operations. This is reflected in the higher ratings for support and product direction, indicating a commitment to continuous improvement.
- Users highlight that both platforms have similar ease of setup, but Fullstory's user-friendly interface may appeal more to teams without extensive technical expertise. This accessibility can lead to quicker adoption and a smoother onboarding experience for new users.
- G2 reviewers indicate that while Dynatrace is favored by enterprise users, Fullstory's focus on mid-market solutions allows it to cater effectively to smaller teams. This specialization can make Fullstory a more attractive option for organizations looking for tailored insights without the complexity often associated with larger platforms.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Fullstory
Business
Contact Us
For teams that need total cross-functional clarity into their digital portfolio.
- Autocapture
- Session Insights
- Core Product Analytics
Free Trial
Dynatrace
Free Trial is available
Fullstory
Free Trial is available
Ratings
Meets Requirements
8.8
1,067
8.7
887
Ease of Use
8.3
1,077
8.2
898
Ease of Setup
8.4
669
8.4
533
Ease of Admin
8.2
624
8.7
319
Quality of Support
8.7
1,010
9.0
686
Has the product been a good partner in doing business?
8.7
621
9.0
301
Product Direction (% positive)
9.2
1,041
8.8
850
Features by Category
Metrics
Not enough data
8.5
271
Not enough data
8.6
265
Not enough data
8.3
254
Not enough data
8.7
272
Not enough data
8.4
278
Not enough data
7.8
246
Not enough data
7.7
246
Not enough data
8.2
259
Not enough data
8.5
261
Reporting
Not enough data
8.7
276
Not enough data
8.3
264
Not enough data
7.9
263
Not enough data
8.7
268
Not enough data
7.9
235
Not enough data
7.8
241
Not enough data
8.4
264
Other
Not enough data
8.3
265
Not enough data
7.8
232
Not enough data
8.0
256
Not enough data
7.6
227
Not enough data
7.4
227
Not enough data
6.6
222
Not enough data
7.6
215
Agentic AI - Digital Analytics
Not enough data
6.1
11
Not enough data
6.5
12
Not enough data
6.4
13
Not enough data
6.4
13
Administration
Not enough data
7.5
254
Not enough data
7.8
258
Not enough data
8.7
272
Not enough data
8.3
272
User Identification
Not enough data
7.7
75
Not enough data
8.5
78
Not enough data
8.8
78
Tracking & Reporting
Not enough data
8.5
77
Not enough data
9.0
76
Not enough data
8.2
75
Not enough data
8.8
80
Not enough data
8.6
81
Not enough data
8.8
80
Metrics
Not enough data
8.8
80
Not enough data
8.5
75
Not enough data
8.2
73
Not enough data
8.1
74
Not enough data
8.7
78
User Behavior
8.9
115
|
Verified
9.0
378
|
Verified
8.0
86
|
Verified
8.6
356
|
Verified
8.3
104
|
Verified
8.5
378
|
Verified
A/B Testing
8.5
100
|
Verified
8.5
355
|
Verified
8.1
75
Feature Not Available
8.7
109
|
Verified
8.3
359
|
Verified
8.2
74
8.2
328
|
Verified
Visitor Information
8.7
116
|
Verified
8.5
368
|
Verified
8.4
111
|
Verified
8.2
366
|
Verified
Agentic AI - Session Replay
Not enough data
5.9
23
User Analysis
Not enough data
8.4
40
Not enough data
8.1
38
User Support
Not enough data
8.4
42
Not enough data
8.0
36
Not enough data
8.8
38
Walkthrough Type
Not enough data
8.9
43
Not enough data
9.1
53
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
Not enough data
7.8
190
Not enough data
8.6
205
Not enough data
8.5
199
Not enough data
8.4
213
Not enough data
7.3
197
Not enough data
7.7
175
Not enough data
7.3
189
Not enough data
7.5
176
Agentic AI - Product Analytics
Not enough data
5.2
9
Not enough data
5.2
9
Not enough data
5.9
9
Not enough data
5.2
9
Analytics
Not enough data
7.8
76
Not enough data
8.2
83
Not enough data
8.4
83
Not enough data
7.5
78
Not enough data
7.1
77
Not enough data
Feature Not Available
Administration
Not enough data
7.8
78
Not enough data
6.7
80
Not enough data
7.2
77
Generative AI
Not enough data
5.8
77
Agentic AI - E-Commerce Analytics
Not enough data
4.2
6
Not enough data
4.2
6
Not enough data
5.3
6
Not enough data
4.2
6
Not enough data
4.8
7
Functionality
8.8
60
Not enough data
9.0
61
Not enough data
8.5
59
Not enough data
8.0
57
Not enough data
8.7
53
Not enough data
8.4
57
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.2
157
Not enough data
8.5
136
Not enough data
8.5
133
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.5
126
Not enough data
8.6
153
Not enough data
7.8
101
Not enough data
Performance
9.1
151
Not enough data
9.4
157
Not enough data
8.5
147
Not enough data
9.0
148
Not enough data
Functionality
8.9
75
Not enough data
8.9
73
Not enough data
8.6
70
Not enough data
9.0
73
Not enough data
8.3
70
Not enough data
8.7
72
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Intelligence
Not enough data
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Functionality
9.0
47
Not enough data
8.9
46
Not enough data
8.5
42
Not enough data
8.2
43
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
46
Not enough data
8.8
46
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
202
Not enough data
8.3
188
Not enough data
8.9
184
Not enough data
9.0
196
Not enough data
Not enough data
Not enough data
Administration
8.5
171
Not enough data
8.5
153
Not enough data
8.4
157
Not enough data
Not enough data
Not enough data
Analysis
8.3
181
Not enough data
8.6
200
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Not enough data
Bug Monitoring
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
38
Not enough data
8.4
38
Not enough data
8.8
42
Not enough data
Issue Resolution
8.8
42
Not enough data
8.7
42
Not enough data
8.4
41
Not enough data
Management
8.6
43
Not enough data
8.7
43
Not enough data
8.2
41
Not enough data
Generative AI
7.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
69
Not enough data
8.9
69
Not enough data
8.5
69
Not enough data
Monitoring and Management
8.8
62
Not enough data
8.8
68
Not enough data
9.3
69
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
58
Not enough data
8.8
57
Not enough data
9.1
56
Not enough data
8.2
52
Not enough data
Management
8.3
55
Not enough data
8.3
58
Not enough data
8.8
55
Not enough data
9.0
56
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
59
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
8.1
55
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
Analysis
8.4
57
|
Verified
Not enough data
8.3
56
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
8.2
57
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
7.9
53
|
Verified
Not enough data
Visualization
9.0
61
|
Verified
Not enough data
8.5
58
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
108
Not enough data
8.7
110
Not enough data
9.0
119
Not enough data
7.6
102
Not enough data
8.5
110
Not enough data
Response
8.7
113
Not enough data
8.6
110
Not enough data
8.1
111
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.8
10
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.2
10
Not enough data
Performance
8.7
111
Not enough data
8.1
109
Not enough data
Functionality
8.5
105
Not enough data
8.3
108
Not enough data
7.8
103
Not enough data
8.5
112
Not enough data
Alerts management
8.2
41
Not enough data
7.8
41
Not enough data
8.7
41
Not enough data
Monitoring
8.8
42
Not enough data
9.2
42
Not enough data
8.9
42
Not enough data
9.2
42
Not enough data
Automation
8.2
41
Not enough data
8.3
41
Not enough data
Analysis
8.3
43
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.3
41
Not enough data
Issue Resolution
8.1
42
Not enough data
8.0
42
Not enough data
8.6
41
Not enough data
Generative AI
Not enough data
6.7
10
Self-Service Experience
Not enough data
7.9
27
Not enough data
7.9
24
Not enough data
6.7
23
Not enough data
7.2
24
Not enough data
7.9
27
Self-Service Platform
Not enough data
8.1
33
Not enough data
8.9
32
Not enough data
6.3
25
Not enough data
8.1
27
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.1
11
Not enough data
Agentic AI - IT Alerting
6.0
5
Not enough data
5.7
5
Not enough data
6.1
6
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
9.0
5
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
6.7
8
Not enough data
7.1
7
Not enough data
7.1
8
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
7.2
6
Analysis
Not enough data
8.3
179
Not enough data
8.3
172
Not enough data
8.2
159
Not enough data
8.1
171
Not enough data
8.7
172
Reporting
Not enough data
8.9
189
Not enough data
9.3
199
Not enough data
8.7
186
Not enough data
8.4
173
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Not enough data
Records
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Not enough data
Management
8.9
48
Not enough data
8.2
44
Not enough data
8.4
41
Not enough data
Generative AI
6.7
6
Not enough data
6.7
5
Not enough data
Metrics
Not enough data
8.8
80
Not enough data
8.5
75
Not enough data
8.2
73
Not enough data
8.1
74
Not enough data
8.7
78
Variation Testing
Not enough data
7.5
50
Not enough data
7.0
48
Not enough data
8.1
49
Not enough data
8.5
51
Not enough data
7.7
49
Not enough data
7.1
47
Reporting
Not enough data
9.3
55
Not enough data
9.0
54
Personalization
Not enough data
8.2
52
Not enough data
7.8
48
Not enough data
9.0
52
Administration
Not enough data
8.3
48
Not enough data
8.3
47
Not enough data
9.3
53
Not enough data
9.0
53
Categories
Categories
Shared Categories
Dynatrace and Fullstory are categorized as Session Replay
Unique Categories
Dynatrace is categorized as Observability Software, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Application Performance Monitoring (APM), Network Monitoring, and Bug Tracking
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.2%
Insurance
8.9%
Banking
8.4%
Other
46.8%
Computer Software
22.5%
Information Technology and Services
10.9%
Financial Services
7.9%
Marketing and Advertising
5.6%
Retail
5.0%
Other
48.1%
Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 Comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
Is there a possibility to add videos or images to the popups?
2 Comments
OD
Hi Charly,
Sure thing! You can simply show a picture, animation or even embed a video within your Usetiful content.
All the best,
OndrejRead more
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