Compare Dynamics 365 Sales and WORKetc 
At a Glance
Market Segments
Mid-Market (39.3% of reviews)
Small-Business (87.0% of reviews)
Entry-Level Pricing
$210/month per user
$78.00 2 Users Per Month
Dynamics 365 Sales
Star Rating
(1,611)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansWORKetc
Star Rating
(53)4.6 out of 5
Market Segments
Small-Business (87.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$78.00 2 Users Per Month
Browse all 3 pricing plansDynamics 365 Sales vs WORKetc
When assessing the two solutions, reviewers found WORKetc easier to use, set up, and administer. Reviewers also preferred doing business with WORKetc overall.
- Reviewers felt that WORKetc meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that WORKetc is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of WORKetc over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
WORKetc
Starter
$78.00
2 Users Per Month
Use the software you'll need tomorrow without blowing the budget today (2 user max)
- Unlimited Projects & Templates
- Customized Workflows
- Complete Customer History
Free Trial
Dynamics 365 Sales
No trial information availableWORKetc
Free Trial is available
Ratings
Meets Requirements
8.1
1,285
8.9
45
Ease of Use
7.4
1,291
8.3
45
Ease of Setup
7.2
411
7.8
29
Ease of Admin
7.6
383
8.6
30
Quality of Support
7.5
1,126
9.5
45
Has the product been a good partner in doing business?
7.8
378
9.3
28
Product Direction (% positive)
6.3
1,266
9.7
45
Features by Category
Sales Force Automation
8.1
964
|
Verified
9.2
24
|
Verified
7.9
679
|
Verified
Feature Not Available
7.9
903
|
Verified
8.5
22
|
Verified
7.8
970
|
Verified
8.7
25
|
Verified
7.6
735
|
Verified
8.1
14
|
Verified
7.9
866
|
Verified
8.0
21
|
Verified
7.6
729
|
Verified
8.3
21
|
Verified
7.8
719
|
Verified
8.3
20
|
Verified
8.0
768
|
Verified
8.5
18
|
Verified
Marketing Automation
7.6
754
|
Verified
8.0
18
|
Verified
7.5
732
|
Verified
8.0
19
|
Verified
7.8
820
|
Verified
9.1
19
|
Verified
7.6
642
|
Verified
8.1
13
|
Verified
Customer Support
8.0
708
|
Verified
9.0
26
|
Verified
7.8
672
|
Verified
8.7
24
|
Verified
7.9
694
|
Verified
8.3
26
|
Verified
7.7
603
|
Verified
8.8
12
|
Verified
7.9
630
|
Verified
8.9
16
|
Verified
Reporting & Analytics
7.9
896
|
Verified
8.8
26
|
Verified
7.9
945
|
Verified
8.5
27
|
Verified
7.7
783
|
Verified
8.5
19
|
Verified
Mobile & Social
7.5
556
|
Verified
7.2
15
|
Verified
7.6
550
|
Verified
7.0
16
|
Verified
7.4
620
|
Verified
7.0
23
|
Verified
Platform
8.1
293
|
Verified
8.8
19
|
Verified
8.1
307
|
Verified
8.9
19
|
Verified
8.2
301
|
Verified
9.2
19
|
Verified
7.9
227
|
Verified
8.2
12
|
Verified
7.9
249
|
Verified
6.7
7
|
Verified
7.8
275
|
Verified
Feature Not Available
7.7
291
|
Verified
9.1
19
|
Verified
7.8
254
|
Verified
8.2
13
|
Verified
Integration
7.9
297
|
Verified
8.3
16
|
Verified
7.8
232
|
Verified
8.0
14
|
Verified
7.6
238
|
Verified
6.8
14
|
Verified
Generative AI
8.1
18
Not enough data
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workload
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Bill Processing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and WORKetc are categorized as CRM
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WORKetc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Information Technology and Services
16.0%
Computer Software
10.0%
Hospital & Health Care
10.0%
Marketing and Advertising
8.0%
Management Consulting
6.0%
Other
50.0%
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
WORKetc has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
