Compare Dynamics 365 Sales and TDF CRM 
Featured Products
At a Glance
Market Segments
Mid-Market (39.3% of reviews)
Mid-Market (59.2% of reviews)
Entry-Level Pricing
$210/month per user
contact for pricing User/Month
Dynamics 365 Sales
Star Rating
(1,612)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansTDF CRM
Star Rating
(49)3.9 out of 5
Market Segments
Mid-Market (59.2% of reviews)
Pros & Cons
Entry-Level Pricing
contact for pricing User/Month
Browse all 3 pricing plansDynamics 365 Sales vs TDF CRM
When assessing the two solutions, reviewers found Dynamics 365 Sales easier to use, set up, and administer. However, reviewers preferred doing business with TDF CRM overall.
- Reviewers felt that Dynamics 365 Sales meets the needs of their business better than TDF CRM.
- When comparing quality of ongoing product support, reviewers felt that TDF CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TDF CRM over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
TDF CRM
Tour de Force BI + CRM
contact for pricing
User/Month
Provides access to the Business Intelligence and basic CRM features available in Tour de Force.
Free Trial
Dynamics 365 Sales
No trial information availableTDF CRM
No trial information availableRatings
Meets Requirements
8.1
1,286
7.6
44
Ease of Use
7.4
1,292
7.0
44
Ease of Setup
7.2
412
6.4
30
Ease of Admin
7.6
383
7.0
31
Quality of Support
7.5
1,127
7.7
44
Has the product been a good partner in doing business?
7.8
378
8.0
31
Product Direction (% positive)
6.3
1,266
7.1
44
Features by Category
Sales Force Automation
8.1
965
|
Verified
8.1
35
|
Verified
7.9
679
|
Verified
7.0
10
7.9
904
|
Verified
7.8
32
|
Verified
7.8
970
|
Verified
8.0
31
|
Verified
7.6
735
|
Verified
7.1
17
|
Verified
7.9
867
|
Verified
7.8
30
|
Verified
7.6
729
|
Verified
6.3
15
|
Verified
7.8
719
|
Verified
5.6
15
|
Verified
8.0
768
|
Verified
5.8
8
|
Verified
Marketing Automation
7.6
754
|
Verified
6.1
16
|
Verified
7.5
732
|
Verified
5.8
12
7.8
820
|
Verified
6.0
17
|
Verified
7.6
642
|
Verified
5.7
9
|
Verified
Customer Support
8.0
708
|
Verified
6.7
21
|
Verified
7.8
672
|
Verified
6.7
17
|
Verified
7.9
694
|
Verified
6.4
20
|
Verified
7.7
603
|
Verified
5.8
13
|
Verified
7.9
630
|
Verified
5.6
14
|
Verified
Reporting & Analytics
7.9
896
|
Verified
6.7
26
|
Verified
7.9
945
|
Verified
6.5
28
|
Verified
7.7
783
|
Verified
6.3
20
|
Verified
Mobile & Social
7.5
556
|
Verified
5.4
8
7.6
550
|
Verified
Feature Not Available
7.4
620
|
Verified
6.0
23
|
Verified
Platform
8.1
293
|
Verified
7.5
21
|
Verified
8.1
308
|
Verified
7.1
12
|
Verified
8.2
301
|
Verified
7.6
21
|
Verified
7.9
227
|
Verified
Not enough data
7.9
249
|
Verified
6.9
6
|
Verified
7.8
275
|
Verified
6.7
12
|
Verified
7.7
291
|
Verified
7.1
22
|
Verified
7.8
254
|
Verified
5.6
12
|
Verified
Integration
7.9
297
|
Verified
6.7
21
|
Verified
7.8
232
|
Verified
7.9
16
|
Verified
7.6
238
|
Verified
6.4
12
Generative AI
8.1
18
Not enough data
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and TDF CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
TDF CRM has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TDF CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Wholesale
32.7%
Industrial Automation
16.3%
Construction
6.1%
Warehousing
4.1%
Textiles
4.1%
Other
36.7%
Alternatives
Discussions
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
BM
Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several...Read more
I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?
1 Comment
G2
To set up and customize your sales pipeline in Dynamics 365 Sales:
Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"...Read more
Do I need an implementation partner to implement Tour de Force CRM and BI and integrate with my ERP?
1 Comment
Official Response from TDF CRM
Absolutely not. Here at Tour de Force, we build, implement, and support our application completely in-house. Our staff is extremely knowledgeable in...Read more
What all does Tour de Force offer?
1 Comment
Official Response from TDF CRM
Tour de Force develops, sells, implements, and supports our own software solutions with focus on customer relationship management (CRM), sales force...Read more
Which ERPs does Tour de Force integrate with?
1 Comment
Official Response from TDF CRM
By far our biggest competitive advantage is our integration to over 45 ERP systems. With many CRM systems, a third party is needed to connect with your...Read more
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