# Dynamics 365 Sales vs Revenue.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Revenue.io excels in user satisfaction, boasting a significantly higher overall rating compared to Dynamics 365 Sales. Users appreciate its seamless integration with Salesforce, which allows for timely and accurate data logging, enhancing their workflow without the need for third-party APIs.
- **Users say** that Dynamics 365 Sales offers excellent customization options, making it a robust choice for those who value flexibility. Recent feedback highlights its effectiveness in tracking leads and improving sales performance, addressing previous issues with follow-ups and ensuring no opportunities are missed.
- **Reviewers mention** that Revenue.io is particularly user-friendly, with many praising its simplicity in performing daily tasks and communicating with clients. The ability to send files and media easily, akin to using a messaging app, is seen as a major advantage for enhancing client interactions.
- **According to verified reviews** , Dynamics 365 Sales faces challenges in ease of setup and administration, with some users noting that it can be complex to configure for specific workflows. However, its chat feature is highlighted as a strong point, providing quick communication without issues.
- **Users appreciate** the high quality of support offered by Revenue.io, with many noting that the support team is responsive and helpful. This contrasts with Dynamics 365 Sales, where users have reported mixed experiences regarding support quality, indicating room for improvement.
- **G2 reviewers highlight** that both products serve the mid-market well, but Revenue.io has a stronger presence in this segment, which may indicate a better fit for businesses looking for tailored solutions. Users of Revenue.io feel that it meets their requirements more effectively, contributing to a smoother sales process.



| | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,622 | 578 | 
| **Largest Market Segment** | Mid-Market (39.4% of reviews) | Mid-Market (60.7% of reviews) | 
| **Entry Level Price** | $210/month per user | No pricing available | 

---
## Top Pros & Cons

### Dynamics 365 Sales

Pros:
- Ease of Use (18 reviews)
- Integrations (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Complexity (7 reviews)

### Revenue.io

Pros:
- Customer Support (32 reviews)
- Ease of Use (28 reviews)

Cons:
- Call Issues (10 reviews)
- Missing Features (8 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
  | **Meets Requirements** | 8.1 (1295 reviews) | 9.2 (404 reviews) | 
  | **Ease of Use** | 7.5 (1301 reviews) | 9.3 (411 reviews) | 
  | **Ease of Setup** | 7.2 (421 reviews) | 9.0 (168 reviews) | 
  | **Ease of Admin** | 7.6 (386 reviews) | 9.0 (157 reviews) | 
  | **Quality of Support** | 7.5 (1136 reviews) | 9.5 (395 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (381 reviews) | 9.6 (155 reviews) | 
  | **Product Direction (% positive)** | 6.3 (1270 reviews) | 9.0 (374 reviews) | 

---
## Pricing

### Dynamics 365 Sales

#### Entry-Level Pricing

Plan: Dynamics 365 Plan

Price: $210 /month per user

Description: Get full use of all applications in one comprehensive, cost-efficient option.


[Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing)

#### Free Trial

No

### Revenue.io

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 7.9/10 | 1205 |
| **Revenue.io** | N/A | N/A |

#### Sales Force Automation

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Contact & Account Management** | 8.1 (967 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 7.9 (679 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 7.9 (909 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 7.9 (974 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 7.6 (736 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 7.9 (872 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 7.6 (730 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 7.8 (722 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.0 (768 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Email Marketing** | 7.6 (754 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 7.5 (732 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 7.9 (823 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.6 (642 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Case Management** | 8.0 (708 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 7.8 (672 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 7.9 (694 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 7.7 (603 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 7.9 (630 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Reporting** | 7.9 (897 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 7.9 (946 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 7.7 (785 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Social Collaboration Features** | 7.5 (556 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.6 (550 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.4 (621 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Customization** | 8.1 (294 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.1 (310 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.2 (303 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.9 (228 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.9 (250 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 7.9 (278 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 7.7 (293 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 7.8 (255 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Data Import & Export Tools** | 7.9 (298 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 7.8 (235 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.6 (240 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **AI Text Generation** | 7.9 (18 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 9.0 (5 reviews) | Not enough data | 
| **Decision Making** | 9.0 (5 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue.io** | 9.2/10 | 117 |

#### Integrated Workflows

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Task Management** | Not enough data | 9.3 (94 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.5 (90 reviews) | 
| **Calls and Voice** | Not enough data | 9.5 (104 reviews) | 
| **Other Outreach Options ** | Not enough data | 9.4 (84 reviews) | 
| **CRM Integration** | Not enough data | 9.6 (98 reviews) | 
| **Calendar** | Not enough data | 9.2 (82 reviews) | 
| **Shared Records** | Not enough data | 9.5 (79 reviews) | 

#### Repeatability and Reportability

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Content Management** | Not enough data | 9.5 (82 reviews) | 
| **Workflow Management** | Not enough data | 9.5 (85 reviews) | 
| **Workflow Performance** | Not enough data | 9.5 (85 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 9.3 (81 reviews) | 
| **Gamification** | Not enough data | 8.9 (73 reviews) | 

#### AI and Automation

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 9.1 (71 reviews) | 
| **Lead Scoring** | Not enough data | 9.2 (71 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 9.3 (70 reviews) | 
| **Buyer Intelligence** | Not enough data | 9.2 (67 reviews) | 
| **Machine Learning** | Not enough data | 9.1 (69 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (9 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue.io** | 9.2/10 | 122 |

#### Call Analytics

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Call Recording** | Not enough data | 9.7 (112 reviews) ✓ Verified | 
| **Machine Learning** | Not enough data | 9.3 (99 reviews) ✓ Verified | 
| **Call Analysis** | Not enough data | 9.6 (106 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | 9.1 (92 reviews) ✓ Verified | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Customer Scoring** | Not enough data | 9.4 (88 reviews) ✓ Verified | 
| **Speech-to-Text** | Not enough data | 9.2 (98 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.7 (9 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue.io** | 9.6/10 | 36 |

#### Revenue Sourcing and Forecasting

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Revenue History** | Not enough data | 9.7 (31 reviews) | 
| **Pipeline Management** | Not enough data | 9.6 (31 reviews) | 
| **Dashboard Analytics** | Not enough data | 9.7 (31 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 9.8 (30 reviews) | 
| **Data Segmentation** | Not enough data | 9.8 (31 reviews) | 
| **Predictive Forecasting** | Not enough data | 9.4 (6 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 9.5 (7 reviews) | 

#### CRM Data Enrichment

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Calendar Sync** | Not enough data | 9.8 (31 reviews) | 
| **Email Activity Capture** | Not enough data | 9.8 (32 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.9 (32 reviews) | 
| **Marketing Leads** | Not enough data | 9.8 (31 reviews) | 
| **Contact Capture** | Not enough data | 9.0 (7 reviews) | 

#### Account Management

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 9.8 (32 reviews) | 
| **Account optimization** | Not enough data | 9.6 (32 reviews) | 
| **Historical Patterns** | Not enough data | 9.6 (31 reviews) | 
| **Rep Performance** | Not enough data | 9.9 (32 reviews) | 
| **Account Engagement** | Not enough data | 9.2 (6 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 9.3 (5 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue.io** | 9.1/10 | 26 |

#### Platform

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Omnichannel** | Not enough data | 8.9 (15 reviews) | 
| **Mobile Access** | Not enough data | 8.2 (17 reviews) | 
| **Queue Management** | Not enough data | 9.4 (21 reviews) | 
| **Call Routing** | Not enough data | 9.0 (19 reviews) | 
| **Call Back** | Not enough data | 9.4 (23 reviews) | 
| **IVR** | Not enough data | 9.6 (16 reviews) | 
| **Automatic Call Distribution** | Not enough data | 9.2 (17 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 7.6 (7 reviews) | 

#### Workforce Management

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Call Monitoring** | Not enough data | 9.8 (21 reviews) | 
| **Performance Evaluation** | Not enough data | 9.7 (22 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Call Recording** | Not enough data | 9.9 (23 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.9 (23 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue.io** | 9.1/10 | 121 |

#### Agentic AI - Sales Performance Management

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Badges** | Not enough data | 8.6 (66 reviews) | 
| **Triggers** | Not enough data | 8.8 (64 reviews) | 
| **Commission Calculator** | Not enough data | 8.5 (62 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 9.0 (74 reviews) ✓ Verified | 

#### Personalization

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Profiles** | Not enough data | Feature Not Available | 
| **Custom Reports** | Not enough data | 9.1 (94 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 9.3 (99 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 9.1 (80 reviews) ✓ Verified | 

#### Administrative

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Integration** | Not enough data | 9.6 (99 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 9.6 (89 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 9.5 (90 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.6/10 | 23 |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Data Sourcing** | 8.7 (22 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (22 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (21 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.2 (22 reviews) | Not enough data | 
| **Data Segmentation** | 8.7 (21 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Lead Scoring** | 8.7 (21 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.7 (20 reviews) | Not enough data | 
| **Risk Analysis** | 8.4 (20 reviews) | Not enough data | 
| **Live Forecasting** | 8.4 (20 reviews) | Not enough data | 

#### Sales Management

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (21 reviews) | Not enough data | 
| **Sales Gamification** | 8.8 (20 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (21 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (21 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue.io** | 9.3/10 | 269 |

#### Agentic AI - Outbound Call Tracking

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.3 (5 reviews) | 

#### Calling

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Record Calls** | Not enough data | 9.5 (232 reviews) | 
| **Generate Location** | Not enough data | 9.4 (194 reviews) | 
| **Call Types** | Not enough data | 9.5 (217 reviews) | 
| **Click-to-Call** | Not enough data | 9.6 (244 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Personalization** | Not enough data | 9.2 (206 reviews) | 
| **Information Locater** | Not enough data | 9.2 (190 reviews) | 
| **Record Prospect Data** | Not enough data | 9.3 (185 reviews) | 

#### Insights

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Notes** | Not enough data | 9.4 (230 reviews) | 
| **Daily Summary** | Not enough data | 9.4 (188 reviews) | 
| **Automated Voicemails** | Not enough data | 9.3 (218 reviews) | 
| **Automated Emails** | Not enough data | 9.3 (157 reviews) | 
| **Sorts Prospects** | Not enough data | 9.2 (156 reviews) | 
| **Automated Note Taking** | Not enough data | 9.2 (6 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.6/10 | 6 |
| **Revenue.io** | 9.1/10 | 121 |

#### Agentic AI - Sales Coaching

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Knowledge Base** | 8.9 (6 reviews) | 9.0 (95 reviews) ✓ Verified | 
| **Coaching Materials** | 8.6 (6 reviews) | 9.2 (90 reviews) ✓ Verified | 
| **Playbook Creation** | 7.5 (6 reviews) | 8.9 (66 reviews) | 
| **Video Record** | 8.6 (6 reviews) | 8.9 (76 reviews) ✓ Verified | 

#### Feedback

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Review** | 8.9 (6 reviews) | 9.5 (93 reviews) ✓ Verified | 
| **Scorecard** | 8.9 (6 reviews) | 9.2 (85 reviews) ✓ Verified | 
| **Coaching Card** | 8.6 (6 reviews) | 9.4 (82 reviews) ✓ Verified | 
| **Leaderboard** | 9.2 (6 reviews) | 9.2 (79 reviews) ✓ Verified | 
| **Real-Time Updates** | 8.6 (6 reviews) | 9.4 (91 reviews) ✓ Verified | 
| **Notifications** | 8.6 (6 reviews) | 9.4 (88 reviews) ✓ Verified | 
| **Competition** | 8.6 (6 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.3 (6 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

### Inbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue.io** | 9.4/10 | 219 |

#### Phone Number Management

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Local Phone Numbers** | Not enough data | 9.6 (180 reviews) | 
| **Toll-Free Numbers** | Not enough data | 9.3 (134 reviews) | 
| **Port Existing Numbers** | Not enough data | 9.4 (141 reviews) | 

#### Tracking

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Visitor & Keyword Tracking** | Not enough data | 9.3 (130 reviews) | 
| **Dynamic Number Insertion** | Not enough data | 9.4 (127 reviews) | 
| **Multi-Channel Call Attribution** | Not enough data | 9.2 (118 reviews) | 

#### Analytics

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Call Data** | Not enough data | 9.3 (183 reviews) | 
| **Call Recording** | Not enough data | 9.7 (188 reviews) | 
| **Advanced Reporting** | Not enough data | 9.3 (158 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.5 (125 reviews) | 

#### Call Routing

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **IVR** | Not enough data | 9.4 (132 reviews) | 
| **Call Scheduling** | Not enough data | 9.3 (126 reviews) | 
| **Geo-Routing** | Not enough data | 9.4 (116 reviews) | 

#### Administration

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Martech Integrations** | Not enough data | 9.5 (111 reviews) | 
| **Privacy, Security, and Compliance** | Not enough data | 9.6 (126 reviews) | 
| **Performance and Reliability** | Not enough data | 9.4 (150 reviews) | 

#### Agentic AI - Inbound Call Tracking

| Feature | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Dynamics 365 Sales (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Revenue.io (8):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Sales | Revenue.io | 
|---|---|---|
| **Small-Business** | 31.2% | 22.2% | 
| **Mid-Market** | 39.4% | 60.7% | 
| **Enterprise** | 29.4% | 17.1% | 

### By Industry

#### Dynamics 365 Sales

- **Information Technology and Services:** 12.7%
- **Computer Software:** 8.3%
- **Retail:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Accounting:** 2.8%
- **Education Management:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Insurance:** 2.3%
- **Real Estate:** 2.3%
- **Other:** 55.2%

#### Revenue.io

- **Computer Software:** 13.2%
- **Financial Services:** 9.2%
- **Information Technology and Services:** 8.2%
- **Higher Education:** 6.8%
- **Hospital & Health Care:** 5.7%
- **Education Management:** 5.1%
- **Consumer Services:** 4.8%
- **Telecommunications:** 3.5%
- **Insurance:** 3.5%
- **Real Estate:** 3.3%
- **Other:** 36.8%

---
## Alternatives

### Alternatives to Dynamics 365 Sales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14709 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13867 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3090 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1442 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews)

### Alternatives to Revenue.io

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (761 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1798 reviews)
- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1616 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)

---
## Top Discussions

### Dynamics 365 Sales

- Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote
  > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..."
- Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote
  > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..."
- Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments
  > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales:

Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..."
- Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment
  > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel.
 ..."
- Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment
  > **Top comment:** "1. In-store and Online Sales.
2.Inventory Management.
3.Customer Engagement.
4.Omnichannel Capabilities.
5.Payment Processing.
6.Reporting and Analytics."

### Revenue.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-sales-vs-revenue-io)