# Dynamics 365 Sales vs Revenue Grid Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Revenue Grid excels in **customer support** , consistently highlighting the team's quick response times and proactive follow-ups on support tickets. Users appreciate the exceptional service, especially in high-demand situations where multiple tickets are submitted daily.
- **Users say** that Dynamics 365 Sales offers a robust environment with excellent **customization options** , making it a strong choice for those who value flexibility. Reviewers have noted its effectiveness in tracking leads and enhancing sales performance, addressing previous issues with follow-ups.
- **According to verified reviews** , Revenue Grid stands out for its **AI-driven insights** and revenue intelligence features, which provide actionable guidance and promote a streamlined workflow through seamless integration with other tools. This capability is particularly beneficial for users looking to enhance their data-driven decision-making.
- **Reviewers mention** that Dynamics 365 Sales can sometimes struggle with **ease of use** , with some users reporting challenges in configuration and setup. However, many still find it helpful for improving efficiency in sales processes, indicating a mixed experience in this area.
- **Users highlight** that Revenue Grid's **user-friendly interface** and automatic activity logging significantly enhance daily usability. This simplicity allows users to focus on their tasks without the distraction of navigating complex features.
- **G2 reviewers note** that while Dynamics 365 Sales has a solid feature set, it falls short in overall **user satisfaction** compared to Revenue Grid, which boasts higher ratings across various metrics, including ease of setup and quality of support.



| | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,620 | 581 | 
| **Largest Market Segment** | Mid-Market (39.5% of reviews) | Mid-Market (47.3% of reviews) | 
| **Entry Level Price** | $210/month per user | $30.00 1 Seat Per Month | 

---
## Top Pros & Cons

### Dynamics 365 Sales

Pros:
- Ease of Use (18 reviews)
- Integrations (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Complexity (7 reviews)

### Revenue Grid

Pros:
- Ease of Use (41 reviews)
- Salesforce Integration (37 reviews)

Cons:
- Missing Features (8 reviews)
- Technical Issues (7 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
  | **Meets Requirements** | 8.1 (1293 reviews) | 9.0 (494 reviews) | 
  | **Ease of Use** | 7.4 (1299 reviews) | 9.0 (500 reviews) | 
  | **Ease of Setup** | 7.2 (419 reviews) | 8.8 (219 reviews) | 
  | **Ease of Admin** | 7.6 (385 reviews) | 8.5 (154 reviews) | 
  | **Quality of Support** | 7.5 (1134 reviews) | 9.1 (416 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (380 reviews) | 9.3 (153 reviews) | 
  | **Product Direction (% positive)** | 6.3 (1268 reviews) | 8.9 (486 reviews) | 

---
## Pricing

### Dynamics 365 Sales

#### Entry-Level Pricing

Plan: Dynamics 365 Plan

Price: $210 /month per user

Description: Get full use of all applications in one comprehensive, cost-efficient option.


[Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing)

#### Free Trial

No

### Revenue Grid

#### Entry-Level Pricing

Plan:   Activity Capture 360

Price: $30.00 1 Seat Per Month

Description: Capture every touchpoint automatically

Key Features:
- Inbox and Calendar Salesforce Sidebar 
- Email and Email threads auto-capture 
- Contacts synchronization and capture 

[Browse all 3 editions](https://www.g2.com/products/revenue-grid/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 7.8/10 | 1203 |
| **Revenue Grid** | N/A | N/A |

#### Sales Force Automation

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Contact & Account Management** | 8.1 (965 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 7.9 (678 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 7.9 (907 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 7.8 (972 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 7.6 (735 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 7.9 (870 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 7.6 (729 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 7.8 (721 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.0 (767 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Email Marketing** | 7.6 (753 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 7.5 (731 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 7.9 (822 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.6 (641 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Case Management** | 8.0 (707 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 7.8 (671 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 7.9 (693 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 7.7 (602 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 7.9 (629 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Reporting** | 7.9 (896 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 7.9 (945 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 7.7 (783 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Social Collaboration Features** | 7.5 (555 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.6 (549 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.4 (620 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Customization** | 8.1 (293 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.1 (309 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.2 (302 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.9 (227 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.9 (249 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 7.8 (277 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 7.7 (292 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 7.8 (254 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Data Import & Export Tools** | 7.9 (297 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 7.8 (234 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.6 (239 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | 7.9 (17 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.1 (8 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue Grid** | 8.7/10 | 93 |

#### Lead Facilitation

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Feature Not Available | 
| **Lead Qualification** | Not enough data | 8.7 (62 reviews) | 
| **Lead Follow-up** | Not enough data | 8.8 (70 reviews) | 
| **Meeting Scheduling ** | Not enough data | 9.1 (67 reviews) | 

#### Organization

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.1 (67 reviews) | 
| **Data Entry** | Not enough data | 9.3 (68 reviews) | 
| **Integrations / APIs** | Not enough data | 9.0 (62 reviews) | 

#### Performance Analysis

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Coaching ** | Not enough data | 8.3 (66 reviews) | 
| **Peformance Tracking** | Not enough data | 8.9 (71 reviews) | 

#### Sales Analysis

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.4 (64 reviews) | 
| **Sales Forecasting ** | Not enough data | 8.7 (69 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (23 reviews) | 
| **AI Text Summarization** | Not enough data | 8.2 (23 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue Grid** | 8.7/10 | 199 |

#### Integrated Workflows

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Task Management** | Not enough data | 8.9 (154 reviews) ✓ Verified | 
| **Email Tracking/Automation** | Not enough data | 9.4 (176 reviews) ✓ Verified | 
| **Calls and Voice** | Not enough data | 8.3 (107 reviews) ✓ Verified | 
| **Other Outreach Options ** | Not enough data | 8.5 (112 reviews) ✓ Verified | 
| **CRM Integration** | Not enough data | 9.4 (176 reviews) ✓ Verified | 
| **Calendar** | Not enough data | 9.2 (105 reviews) | 
| **Shared Records** | Not enough data | 9.2 (94 reviews) | 

#### Repeatability and Reportability

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Content Management** | Not enough data | 8.9 (134 reviews) | 
| **Workflow Management** | Not enough data | 9.0 (134 reviews) ✓ Verified | 
| **Workflow Performance** | Not enough data | 9.0 (126 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | Not enough data | 8.9 (78 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### AI and Automation

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Lead Prioritization** | Not enough data | Feature Not Available | 
| **Lead Scoring** | Not enough data | Feature Not Available | 
| **Best Time of Day Scheduling** | Not enough data | Feature Not Available | 
| **Buyer Intelligence** | Not enough data | 8.6 (74 reviews) | 
| **Machine Learning** | Not enough data | 8.5 (77 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (44 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (15 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (14 reviews) | 
| **Decision Making** | Not enough data | 8.3 (14 reviews) | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue Grid** | 8.6/10 | 120 |

#### Revenue Sourcing and Forecasting

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Revenue History** | Not enough data | 8.6 (92 reviews) | 
| **Pipeline Management** | Not enough data | 8.6 (93 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.7 (94 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.6 (93 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (91 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.4 (77 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.4 (74 reviews) | 

#### CRM Data Enrichment

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Calendar Sync** | Not enough data | 8.9 (95 reviews) | 
| **Email Activity Capture** | Not enough data | 9.5 (106 reviews) | 
| **Conversation Intelligence** | Not enough data | 8.8 (88 reviews) | 
| **Marketing Leads** | Not enough data | 8.5 (85 reviews) | 
| **Contact Capture** | Not enough data | 9.1 (76 reviews) | 

#### Account Management

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.4 (80 reviews) | 
| **Account optimization** | Not enough data | 8.7 (83 reviews) | 
| **Historical Patterns** | Not enough data | 8.5 (79 reviews) | 
| **Rep Performance** | Not enough data | 8.6 (79 reviews) | 
| **Account Engagement** | Not enough data | 8.7 (73 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.4 (68 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (32 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (36 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (31 reviews) | 
| **Decision Making** | Not enough data | 8.6 (30 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue Grid** | 8.6/10 | 44 |

#### Integrations

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 8.6 (37 reviews) | 
| **Email Integration** | Not enough data | 9.4 (42 reviews) | 
| **Zoom Integration** | Not enough data | 7.9 (37 reviews) | 
| **Google Meet Integration** | Not enough data | 7.7 (37 reviews) | 
| **Salesforce Integration** | Not enough data | 9.6 (42 reviews) | 

#### Branding & Customizatio

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.6 (38 reviews) | 
| **Personalized Links** | Not enough data | 8.3 (38 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.3 (37 reviews) | 

#### Automatic Rules & Configurations

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.8 (37 reviews) | 
| **Automatic Updates** | Not enough data | 8.9 (40 reviews) | 
| **Buffer Times** | Not enough data | 8.4 (41 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue Grid** | 8.2/10 | 98 |

#### Agentic AI - Sales Performance Management

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (6 reviews) | 

#### Incentives

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Badges** | Not enough data | Feature Not Available | 
| **Triggers** | Not enough data | Feature Not Available | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | Feature Not Available | 

#### Personalization

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Profiles** | Not enough data | Feature Not Available | 
| **Custom Reports** | Not enough data | 8.7 (66 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.9 (75 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.8 (62 reviews) ✓ Verified | 

#### Administrative

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Integration** | Not enough data | Feature Not Available | 
| **Employee Structure** | Not enough data | 8.6 (61 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 9.0 (66 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Revenue Grid** | 8.7/10 | 304 |

#### Agentic AI - Email Tracking

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | 8.7 (19 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 8.7 (19 reviews) | 
| **Decision Making** | Not enough data | 8.6 (19 reviews) | 

#### Analytics

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Open Rates** | Not enough data | 8.5 (200 reviews) | 
| **Link Activity** | Not enough data | 8.9 (220 reviews) | 
| **Attachment Activity** | Not enough data | 8.8 (215 reviews) | 

#### Customizations

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 9.2 (257 reviews) | 
| **Email Scheduling** | Not enough data | 8.8 (197 reviews) | 
| **Notifications** | Not enough data | 8.8 (198 reviews) | 
| **Email Categorization** | Not enough data | 8.8 (199 reviews) | 
| **Templates** | Not enough data | 8.3 (179 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (60 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.5/10 | 22 |
| **Revenue Grid** | 9.1/10 | 119 |

#### Agentic AI - Sales Analytics

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.5 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 9.6 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.5 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 9.8 (7 reviews) | 

#### Data Sourcing

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Data Sourcing** | 8.7 (21 reviews) | 8.9 (81 reviews) | 
| **Exporting & Sharing Data** | 8.5 (21 reviews) | 9.0 (83 reviews) | 
| **Multi-Device Data Visualization** | 8.4 (20 reviews) | 8.9 (76 reviews) | 
| **Interactive Dashboards** | 8.1 (21 reviews) | 9.0 (84 reviews) | 
| **Data Segmentation** | 8.7 (20 reviews) | 9.0 (81 reviews) | 

#### Predictive Analytics

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Lead Scoring** | 8.7 (20 reviews) | Feature Not Available | 
| **Opportunity Scoring** | 8.6 (19 reviews) | 9.0 (74 reviews) | 
| **Risk Analysis** | 8.3 (19 reviews) | 8.8 (68 reviews) | 
| **Live Forecasting** | 8.3 (19 reviews) | 8.6 (75 reviews) | 

#### Sales Management

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (20 reviews) | 9.0 (85 reviews) | 
| **Sales Gamification** | 8.7 (19 reviews) | Feature Not Available | 
| **Account-Based Analytics** | 8.5 (20 reviews) | 8.9 (83 reviews) | 
| **Activity Tracking** | 8.7 (20 reviews) | 9.4 (99 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.6/10 | 6 |
| **Revenue Grid** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Knowledge Base** | 8.9 (6 reviews) | Not enough data | 
| **Coaching Materials** | 8.6 (6 reviews) | Not enough data | 
| **Playbook Creation** | 7.5 (6 reviews) | Not enough data | 
| **Video Record** | 8.6 (6 reviews) | Not enough data | 

#### Feedback

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Review** | 8.9 (6 reviews) | Not enough data | 
| **Scorecard** | 8.9 (6 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (6 reviews) | Not enough data | 
| **Leaderboard** | 9.2 (6 reviews) | Not enough data | 
| **Real-Time Updates** | 8.6 (6 reviews) | Not enough data | 
| **Notifications** | 8.6 (6 reviews) | Not enough data | 
| **Competition** | 8.6 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Dynamics 365 Sales (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Revenue Grid (6):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Sales | Revenue Grid | 
|---|---|---|
| **Small-Business** | 31.1% | 41.4% | 
| **Mid-Market** | 39.5% | 47.3% | 
| **Enterprise** | 29.5% | 11.3% | 

### By Industry

#### Dynamics 365 Sales

- **Information Technology and Services:** 12.7%
- **Computer Software:** 8.3%
- **Retail:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Accounting:** 2.8%
- **Education Management:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Insurance:** 2.3%
- **Real Estate:** 2.3%
- **Other:** 55.2%

#### Revenue Grid

- **Computer Software:** 12.7%
- **Financial Services:** 11.8%
- **Information Technology and Services:** 8.9%
- **Marketing and Advertising:** 4.9%
- **Hospitality:** 4.9%
- **Non-Profit Organization Management:** 3.1%
- **Professional Training & Coaching:** 2.6%
- **Electrical/Electronic Manufacturing:** 1.9%
- **Legal Services:** 1.9%
- **Accounting:** 1.7%
- **Other:** 45.6%

---
## Alternatives

### Alternatives to Dynamics 365 Sales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25839 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14702 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13850 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3077 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2934 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1000 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)

### Alternatives to Revenue Grid

- [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) — 4.2/5 stars (1510 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5607 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4286 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6671 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25839 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13850 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)

---
## Top Discussions

### Dynamics 365 Sales

- Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote
  > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..."
- Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote
  > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..."
- Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments
  > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales:

Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..."
- Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment
  > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel.
 ..."
- Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment
  > **Top comment:** "1. In-store and Online Sales.
2.Inventory Management.
3.Customer Engagement.
4.Omnichannel Capabilities.
5.Payment Processing.
6.Reporting and Analytics."

### Revenue Grid

- Title: [What is a revenue Grid?](https://www.g2.com/discussions/what-is-a-revenue-grid) — 2 comments
  > **Top comment:** "Plug-in to help you effiecently book activity and make changes in sale force "
- Title: [Can SmartCloud Connect integrate with other business systems apart from Salesforce?](https://www.g2.com/discussions/ingegrations) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. ERP, Accountancy, HR, Cloud Storages, other CRM systems are all available for integration."
- Title: [Can we integrate a meeting scheduled on Teams directly to Salesforce using Revenue Grid](https://www.g2.com/discussions/29829-can-we-integrate-a-meeting-scheduled-on-teams-directly-to-salesforce-using-revenue-grid) — 1 comment
  > **Top comment:** "Hey!

This feature will be live in September, stay tuned!"
- Title: [Can I create rules for synchronization between Outlook and Salesforce?](https://www.g2.com/discussions/data-syncronization) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Totally. You can blacklist email domains that will not get synced to the CRM. You can also enable 1 way sync for emails, calendars, tasks, contacts and..."
- Title: [Does SmartCloud Connect store any of my corporate data?](https://www.g2.com/discussions/data-storage-b68a8afc-6099-482c-b65d-fae996445607) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No, SmartCloud Connect doesnt store any data. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-sales-vs-revenue-grid)