Compare Dynamics 365 Sales and Prospect CRM 
Featured Products
At a Glance
Market Segments
Mid-Market (39.3% of reviews)
Small-Business (78.7% of reviews)
Entry-Level Pricing
$210/month per user
Starting at £177.00 4 User Per Month
Dynamics 365 Sales
Star Rating
(1,612)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansProspect CRM
Star Rating
(98)4.6 out of 5
Market Segments
Small-Business (78.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at £177.00 4 User Per Month
Browse all 3 pricing plansDynamics 365 Sales vs Prospect CRM
When assessing the two solutions, reviewers found Prospect CRM easier to use, set up, and administer. Reviewers also preferred doing business with Prospect CRM overall.
- Reviewers felt that Prospect CRM meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that Prospect CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Prospect CRM over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Prospect CRM
Start-Up CRM
Starting at £177.00
4 User Per Month
Fixed at 4 users
- Out-of-the-box CRM for Start-up B2B product businesses with annual turnover < £2M
- Annual contract paid monthly
Free Trial
Dynamics 365 Sales
No trial information availableProspect CRM
Free Trial is available
Ratings
Meets Requirements
8.1
1,286
9.1
67
Ease of Use
7.4
1,292
9.3
68
Ease of Setup
7.2
412
8.5
32
Ease of Admin
7.6
383
9.1
25
Quality of Support
7.5
1,127
9.2
66
Has the product been a good partner in doing business?
7.8
378
9.3
25
Product Direction (% positive)
6.3
1,266
9.2
62
Features by Category
Sales Force Automation
8.1
965
|
Verified
8.6
43
|
Verified
7.9
679
|
Verified
8.3
32
7.9
904
|
Verified
8.6
38
|
Verified
7.8
970
|
Verified
8.9
41
|
Verified
7.6
735
|
Verified
8.5
32
7.9
867
|
Verified
8.5
33
|
Verified
7.6
729
|
Verified
8.6
36
|
Verified
7.8
719
|
Verified
9.0
40
|
Verified
8.0
768
|
Verified
9.0
35
|
Verified
Marketing Automation
7.6
754
|
Verified
8.3
28
7.5
732
|
Verified
8.2
26
7.8
820
|
Verified
9.1
37
|
Verified
7.6
642
|
Verified
8.4
25
Customer Support
8.0
708
|
Verified
8.8
31
|
Verified
7.8
672
|
Verified
8.8
31
|
Verified
7.9
694
|
Verified
9.0
36
|
Verified
7.7
603
|
Verified
8.2
32
7.9
630
|
Verified
8.7
35
|
Verified
Reporting & Analytics
7.9
896
|
Verified
8.9
44
|
Verified
7.9
945
|
Verified
8.8
43
7.7
783
|
Verified
8.7
36
|
Verified
Mobile & Social
7.5
556
|
Verified
Feature Not Available
7.6
550
|
Verified
Feature Not Available
7.4
620
|
Verified
8.5
31
|
Verified
Platform
8.1
293
|
Verified
8.9
22
|
Verified
8.1
308
|
Verified
8.9
19
8.2
301
|
Verified
8.9
24
|
Verified
7.9
227
|
Verified
8.2
16
|
Verified
7.9
249
|
Verified
9.1
18
7.8
275
|
Verified
8.8
18
|
Verified
7.7
291
|
Verified
9.0
21
|
Verified
7.8
254
|
Verified
8.8
21
|
Verified
Integration
7.9
297
|
Verified
8.6
22
|
Verified
7.8
232
|
Verified
8.8
20
|
Verified
7.6
238
|
Verified
8.5
18
|
Verified
Generative AI
8.1
18
8.3
5
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and Prospect CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Prospect CRM has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Prospect CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Wholesale
14.3%
Food Production
9.9%
Construction
6.6%
Food & Beverages
6.6%
Medical Devices
5.5%
Other
57.1%
Alternatives
Discussions
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
BM
Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several...Read more
I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?
1 Comment
G2
To set up and customize your sales pipeline in Dynamics 365 Sales:
Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"...Read more
Prospect CRM has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
