Link copied to clipboard # Dynamics 365 Sales vs Pipedrive Comparison - What are their main differences? Share [ Export ](/compare/dynamics-365-sales/pipedrive/export.csv) Microsoft Dynamics 365 SalesPipedrive[+ Add Product](#) Pricing **Dynamics 365 Sales** **$210** /month per user · Dynamics 365 Plan **$115** /month per user · Customer Engagement Plan **$190** /month per user · Unified Operations Plan **Pipedrive** Free Trial **$19.00** Per User Per Month · Lite **$34.00** Per User Per Month · Growth **$64.00** Per User Per Month · Premium **$89.00** Per User Per Month · Ultimate Show more **Pricing Insights** from reviews Perceived Cost **Dynamics 365 Sales** $$$$$ **Pipedrive** $$$$$ Average Discount **Dynamics 365 Sales** 16%7% more **Pipedrive** 9% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Dynamics 365 Sales** 6 months Based on 100 responses **Pipedrive** 6 months Based on 100 responses Return on Investment **Dynamics 365 Sales** 6 months Based on 100 responses **Pipedrive** 6 months Based on 100 responses ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Dynamics 365 Sales** Ease of Use (21) Integrations (11) Learning Curve (13) Complexity (8) **Pipedrive** Easy to Use (1150) Tailored CRM Workflows (410) Limited Report Insights (199) Rigid Fields And Layouts (173) Integrations **Dynamics 365 Sales** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/dynamics-365-sales/integrations) **Pipedrive** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b3885e412601ba5c4ff30299d594504/act-on.png "Product Avatar Image") Act-On ](https://www.g2.com/products/act-on/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cbd5b010f67ae3fab1d3b3c63a5eebea/activedemand.png "Product Avatar Image") ActiveDEMAND ](https://www.g2.com/products/activedemand/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0928e872c791d53b2d3061a5f97965a8/activeiq.png "Product Avatar Image") ActiveIQ ](https://www.g2.com/products/activeiq/reviews)[ View all ](https://www.g2.com/products/pipedrive/integrations) Screenshots **Dynamics 365 Sales** ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png) **Pipedrive** ![Pipedrive screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1402369/Pipeline-view-1327x718.png) **Ratings** from reviews Meets Requirements **Dynamics 365 Sales** **8.1** /10 Based on 1,294 responses **Pipedrive** **8.5** /10 Based on 2,831 responses Ease of Use **Dynamics 365 Sales** **7.4** /10 Based on 1,300 responses **Pipedrive** **8.7** /10 Based on 4,674 responses Ease of Setup **Dynamics 365 Sales** **7.2** /10 Based on 421 responses **Pipedrive** **8.7** /10 Based on 1,886 responses Ease of Admin **Dynamics 365 Sales** **7.6** /10 Based on 386 responses **Pipedrive** **8.6** /10 Based on 1,075 responses Quality of Support **Dynamics 365 Sales** **7.5** /10 Based on 1,135 responses **Pipedrive** **8.4** /10 Based on 2,436 responses Has the product been a good partner in doing business? **Dynamics 365 Sales** **7.8** /10 Based on 381 responses **Pipedrive** **8.7** /10 Based on 1,042 responses Product Direction (% positive) **Dynamics 365 Sales** **6.3** /10 Based on 1,268 responses **Pipedrive** **8.9** /10 Based on 2,679 responses **Features** ratings from reviews CRM **7.9** /10 Based on 1,205 responses **7.6** /10 Based on 2,566 responses Sales Analytics **8.6** /10 Based on 23 responses **7.8** /10 Based on 483 responses Email Marketing Not enough data **7.8** /10 Based on 260 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Online Form Builder Not enough data **7.6** /10 Based on 81 responses Sales Performance Management Not enough data **7.6** /10 Based on 452 responses Email Tracking Not enough data **8.0** /10 Based on 286 responses Sales Coaching **8.6** /10 Based on 6 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 75.1% Mid-Market(51-1000 emp.) 21.7% Enterprise(\> 1000 emp.) 3.3% Small-Business(50 or fewer emp.) 75.1% Mid-Market(51-1000 emp.) 21.7% Enterprise(\> 1000 emp.) 3.3% **Reviewers' Industry** [![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews) Dynamics 365 Sales Information Technology and Services 12.7% Computer Software 8.3% Marketing and Advertising 3.9% Retail 3.9% Financial Services 3.9% Other 67.3% [![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")](https://www.g2.com/products/pipedrive/reviews) Pipedrive Computer Software 9.4% Information Technology and Services 8.8% Marketing and Advertising 8.1% Construction 5.0% Financial Services 4.8% Other 63.9% Alternatives **Dynamics 365 Sales Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) **Pipedrive Alternatives** ![Nutshell](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell") [ Nutshell ](/products/nutshell/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Copper](https://images.g2crowd.com/uploads/product/hd_favicon/a43c4e9fd5e0c3b3012653a35d0d7c2a/copper.svg "Copper") [ Copper ](/products/copper/reviews) ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM") [ Nimble ](/products/nimble/reviews) ## Microsoft Dynamics 365 Sales vs Pipedrive FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Microsoft Dynamics 365 Sales vs Pipedrive? Pipedrive stands out for its higher user satisfaction and ease of use, while Microsoft Dynamics 365 Sales is favored for its deep Microsoft ecosystem integration and advanced customization. | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | | --- | --- | | 3.8/5 (1,623 reviews) | 4.3/5 (3,109 reviews) | | Mid-Market | Small-Business | | 7.2 | 8.7 | | 7.5 | 8.4 | | Integration with Microsoft 365 and advanced customization | Ease of use and visual pipeline management | ### How do the pricing models of Microsoft Dynamics 365 Sales and Pipedrive compare? Pipedrive is rated as the stronger value, with a higher satisfaction score on price and cost-related dimensions. - **Microsoft Dynamics 365 Sales:** Reviewers frequently mention that the platform can be expensive, especially when adding advanced features, and that licensing can be confusing. - **Pipedrive:** In recent reviews, many buyers highlight Pipedrive's affordability and competitive pricing, especially for small businesses and startups. - **Switching reasons:** Reviewers cite moving to Pipedrive for lower cost and simpler pricing compared to more complex or expensive CRMs. ### What are the best alternatives to Microsoft Dynamics 365 Sales and Pipedrive? The top 3 alternatives to Microsoft Dynamics 365 Sales and Pipedrive are Nutshell, Agentforce Sales (formerly Salesforce Sales Cloud), and ActiveCampaign. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | Mid-Market | Reviewers note higher cost and complex licensing | Integration with Microsoft 365 and advanced customization | | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,109 reviews) | Small-Business | Reviewers highlight affordability and value for small businesses | Ease of use and visual pipeline management | | [Nutshell](https://www.g2.com/products/nutshell/reviews) | 4.3/5 (1,443 reviews) | Small-Business | — | — | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | — | — | | [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | — | ### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and Pipedrive? Buyers should prioritize ease of use, integration capabilities, automation, customization, and reporting when comparing Microsoft Dynamics 365 Sales and Pipedrive. - **Ease of Use:** Pipedrive scores 8.8, Microsoft Dynamics 365 Sales 7.5. - **Integration Capabilities:** Microsoft Dynamics 365 Sales has 11 all-time mentions for integrations, especially with Microsoft 365, Teams, and Power BI; Pipedrive reviewers highlight integrations with Gmail, Outlook, and Slack. - **Automation:** Microsoft Dynamics 365 Sales has 8 all-time mentions for automation; Pipedrive reviewers frequently cite automation as a key benefit. - **Customization:** Microsoft Dynamics 365 Sales has 9 all-time mentions for customization; Pipedrive is praised for its flexibility and customizable pipelines. - **Reporting:** Both products are frequently discussed for reporting, with reviewers noting advanced dashboards in Microsoft Dynamics 365 Sales and easy reporting in Pipedrive. ### What are the pros and cons of Microsoft Dynamics 365 Sales vs Pipedrive? Pipedrive's headline strength is ease of use, while Microsoft Dynamics 365 Sales is recognized for its deep integration with the Microsoft ecosystem and advanced customization. - **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 (11 all-time mentions), lead management (11), customization (9), automation (8), and efficiency (7). - **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (13 all-time mentions), complexity (8), not intuitive (7), higher cost (6), and time-consuming setup (6). - **Pipedrive strengths:** In recent reviews, Pipedrive is consistently praised for its ease of use, visual pipeline, affordability, and quick setup. - **Pipedrive trade-offs:** Reviewers note limitations in advanced reporting and automation features on lower-tier plans, and some desire more robust integrations with certain third-party tools. ### Is Microsoft Dynamics 365 Sales or Pipedrive better for small businesses? Pipedrive is the better fit for small businesses, with a higher small-business segment share and strong reviewer sentiment on ease of use and affordability. - **Microsoft Dynamics 365 Sales:** Largest segment is Mid-Market; reviewers note its robust features but mention complexity and higher cost as barriers for smaller companies. - **Pipedrive:** Largest segment is Small-Business; reviewers consistently highlight its simplicity, affordability, and suitability for startups and small teams. ### Which CRM platform has better integrations? Pipedrive is favored for integrations, with reviewers frequently citing its compatibility with a wide range of third-party tools. - **Microsoft Dynamics 365 Sales:** Integrates with Microsoft Teams (3 all-time mentions) and Microsoft Power BI (1 all-time mention); reviewers highlight strong integration within the Microsoft ecosystem. - **Pipedrive:** Reviewers frequently mention integrations with Gmail, Outlook, and Slack, noting the ease of connecting with popular productivity tools. ### How do Microsoft Dynamics 365 Sales and Pipedrive compare on customer support? Pipedrive leads on Quality of Support, with a 0.9-point higher score than Microsoft Dynamics 365 Sales (8.4 vs 7.5). - **Microsoft Dynamics 365 Sales:** Reviewers describe support as helpful but note variability, with some citing the need for external consultants for advanced setup. - **Pipedrive:** Reviewers consistently praise Pipedrive's support team for responsiveness, onboarding assistance, and personalized help, especially for small businesses. ### Which is easier to implement, Microsoft Dynamics 365 Sales or Pipedrive? Pipedrive is easier to implement, with a 1.5-point higher Ease of Setup score (8.7 vs 7.2) and consistently positive reviewer sentiment on quick onboarding. - **Microsoft Dynamics 365 Sales:** Reviewers frequently mention a steep learning curve, complex setup, and the need for technical expertise or external partners for customization. - **Pipedrive:** Reviewers highlight straightforward setup, intuitive onboarding, and minimal training required, making it accessible for small teams and solo users. ### Which product has better Reporting? Both Microsoft Dynamics 365 Sales and Pipedrive are frequently discussed for reporting, with reviewers noting advanced dashboards in Microsoft Dynamics 365 Sales and easy reporting in Pipedrive. - **Microsoft Dynamics 365 Sales:** Reviewers cite advanced dashboards, Power BI integration, and robust analytics as key reporting strengths; reporting is a recurring theme in recent reviews. - **Pipedrive:** Reviewers highlight easy-to-use reporting and visual dashboards, though some note limitations in advanced reporting features on lower-tier plans.