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Compare Dynamics 365 Sales and PHP CRM 
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At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Small-Business (60.0% of reviews)
Entry-Level Pricing
$210/month per user
No pricing available
Dynamics 365 Sales
Star Rating
(1,607)3.8 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansPHP CRM
Star Rating
(11)4.6 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PHP CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Sales has a lower ease of use rating (7.4) compared to PHP CRM (9.4), indicating that PHP CRM is more intuitive and user-friendly for everyday tasks.
- Reviewers mention that Dynamics 365 Sales struggles with product direction (6.3), while PHP CRM boasts a perfect score (10.0), suggesting that PHP CRM is more aligned with user needs and future enhancements.
- G2 users highlight that Dynamics 365 Sales has a lower quality of support rating (7.5) compared to PHP CRM (9.4), which may impact user satisfaction and issue resolution times.
- Users on G2 report that Dynamics 365 Sales has a less effective opportunity and pipeline management feature (7.9) compared to PHP CRM (8.3), which could hinder sales tracking and forecasting capabilities.
- Reviewers say that PHP CRM excels in marketing automation features, with higher ratings in email marketing (8.6) and campaign management (8.8), making it a better choice for businesses focused on marketing efforts.
- Users mention that Dynamics 365 Sales has a lower performance and reliability score (7.7) compared to PHP CRM (9.4), indicating that PHP CRM may offer a more stable and dependable platform for daily operations.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
PHP CRM
No pricing availableFree Trial
Dynamics 365 Sales
No trial information availablePHP CRM
No trial information availableRatings
Meets Requirements
8.1
1,281
9.0
7
Ease of Use
7.4
1,287
9.4
8
Ease of Setup
7.2
408
9.3
7
Ease of Admin
7.6
383
Not enough data
Quality of Support
7.5
1,123
9.4
6
Has the product been a good partner in doing business?
7.8
378
Not enough data
Product Direction (% positive)
6.3
1,262
10.0
7
Features by Category
Sales Force Automation
8.1
962
|
Verified
9.3
7
7.9
678
|
Verified
8.8
7
7.9
901
|
Verified
8.3
7
7.8
969
|
Verified
8.8
7
7.6
734
|
Verified
8.8
7
7.9
864
|
Verified
8.6
7
7.6
729
|
Verified
8.6
7
7.8
718
|
Verified
8.1
7
8.0
768
|
Verified
8.6
7
Marketing Automation
7.6
754
|
Verified
8.6
7
7.5
732
|
Verified
8.8
7
7.8
818
|
Verified
8.3
7
7.6
642
|
Verified
9.0
7
Customer Support
8.0
708
|
Verified
8.8
7
7.8
672
|
Verified
9.3
7
7.9
694
|
Verified
8.6
7
7.7
603
|
Verified
8.3
7
7.9
630
|
Verified
7.9
7
Reporting & Analytics
7.9
895
|
Verified
7.9
7
7.9
944
|
Verified
8.6
7
7.7
783
|
Verified
7.9
7
Mobile & Social
7.5
556
|
Verified
7.6
7
7.6
550
|
Verified
8.6
7
7.4
620
|
Verified
8.1
7
Platform
8.1
292
|
Verified
8.6
7
8.1
307
|
Verified
8.8
7
8.2
300
|
Verified
8.6
7
7.9
227
|
Verified
8.6
7
7.9
249
|
Verified
7.6
7
7.8
275
|
Verified
8.6
7
7.7
290
|
Verified
9.4
6
7.8
254
|
Verified
8.3
7
Integration
7.9
297
|
Verified
8.6
7
7.8
232
|
Verified
9.5
7
7.6
238
|
Verified
8.8
7
Generative AI
8.1
18
Not enough data
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and PHP CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
PHP CRM has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PHP CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Information Technology and Services
30.0%
Computer Software
20.0%
Hospital & Health Care
10.0%
Financial Services
10.0%
Consumer Services
10.0%
Other
20.0%
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
PHP CRM has no discussions with answers
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