# Dynamics 365 Sales, Outreach vs Pipedrive Comparison

| | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.3 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,620 | 3,571 | 3,065 | 
| **Largest Market Segment** | Mid-Market (39.4% of reviews) | Mid-Market (59.6% of reviews) | Small-Business (72.8% of reviews) | 
| **Entry Level Price** | $210/month per user | Contact Us | $24.00 1 Seats Per Month | 

---
## Top Pros & Cons

### Dynamics 365 Sales

Pros:
- Ease of Use (18 reviews)
- Integrations (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Complexity (7 reviews)

### Outreach

Pros:
- Ease of Use (80 reviews)
- Automation (49 reviews)

Cons:
- Missing Features (32 reviews)
- Learning Curve (23 reviews)

### Pipedrive

Pros:
- Ease of Use (574 reviews)
- Intuitive (274 reviews)

Cons:
- Missing Features (230 reviews)
- Limited Features (151 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
  | **Meets Requirements** | 8.1 (1293 reviews) | 8.7 (2702 reviews) | 8.5 (2647 reviews) | 
  | **Ease of Use** | 7.4 (1299 reviews) | 8.3 (2719 reviews) | 8.9 (2688 reviews) | 
  | **Ease of Setup** | 7.2 (419 reviews) | 7.7 (879 reviews) | 8.7 (1696 reviews) | 
  | **Ease of Admin** | 7.6 (385 reviews) | 7.8 (775 reviews) | 8.6 (1024 reviews) | 
  | **Quality of Support** | 7.5 (1134 reviews) | 8.3 (2449 reviews) | 8.4 (2264 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (380 reviews) | 8.5 (761 reviews) | 8.7 (992 reviews) | 
  | **Product Direction (% positive)** | 6.3 (1268 reviews) | 8.4 (2530 reviews) | 8.9 (2602 reviews) | 

---
## Pricing

### Dynamics 365 Sales

#### Entry-Level Pricing

Plan: Dynamics 365 Plan

Price: $210 /month per user

Description: Get full use of all applications in one comprehensive, cost-efficient option.


[Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing)

#### Free Trial

No

### Outreach

#### Entry-Level Pricing

Plan: Future Outreach Customers

Price: Contact Us

Key Features:
- Sales engagement
- Opportuntity management
- Mutual success plans

[Learn more about Outreach](https://www.g2.com/products/outreach/reviews)

#### Free Trial

No

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 7.9/10 | 1203 |
| **Outreach** | N/A | N/A |
| **Pipedrive** | 7.9/10 | 2371 |

#### Sales Force Automation

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Contact & Account Management** | 8.1 (966 reviews) ✓ Verified | Not enough data | 8.5 (2067 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 7.9 (679 reviews) ✓ Verified | Not enough data | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 7.9 (907 reviews) ✓ Verified | Not enough data | 8.9 (2149 reviews) ✓ Verified | 
| **Task / Activity Management** | 7.8 (973 reviews) ✓ Verified | Not enough data | 8.6 (2127 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.6 (736 reviews) ✓ Verified | Not enough data | 7.7 (1620 reviews) ✓ Verified | 
| **Desktop Integration** | 7.9 (871 reviews) ✓ Verified | Not enough data | 8.4 (1133 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.6 (730 reviews) ✓ Verified | Not enough data | 7.7 (1619 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (722 reviews) ✓ Verified | Not enough data | 7.7 (1573 reviews) | 
| **Customer Contract Management** | 8.0 (768 reviews) ✓ Verified | Not enough data | 7.8 (1675 reviews) | 

#### Marketing Automation

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Email Marketing** | 7.6 (754 reviews) ✓ Verified | Not enough data | 7.5 (1520 reviews) ✓ Verified | 
| **Campaign Management** | 7.5 (732 reviews) ✓ Verified | Not enough data | 7.5 (1497 reviews) ✓ Verified | 
| **Lead Management** | 7.8 (822 reviews) ✓ Verified | Not enough data | 8.5 (1872 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.6 (642 reviews) ✓ Verified | Not enough data | 7.5 (1448 reviews) ✓ Verified | 

#### Customer Support

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Case Management** | 8.0 (708 reviews) ✓ Verified | Not enough data | 7.9 (1010 reviews) | 
| **Customer Support Portal** | 7.8 (672 reviews) ✓ Verified | Not enough data | 7.8 (989 reviews) | 
| **Knowledge Base** | 7.9 (694 reviews) ✓ Verified | Not enough data | 8.0 (1022 reviews) | 
| **Call Center Features** | 7.7 (603 reviews) ✓ Verified | Not enough data | 7.5 (1476 reviews) | 
| **Support Analytics** | 7.9 (630 reviews) ✓ Verified | Not enough data | 7.7 (962 reviews) | 

#### Reporting & Analytics

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Reporting** | 7.9 (897 reviews) ✓ Verified | Not enough data | 8.0 (1891 reviews) ✓ Verified | 
| **Dashboards** | 7.9 (946 reviews) ✓ Verified | Not enough data | 8.3 (1971 reviews) ✓ Verified | 
| **Forecasting** | 7.7 (784 reviews) ✓ Verified | Not enough data | 7.9 (1725 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Social Collaboration Features** | 7.5 (556 reviews) ✓ Verified | Not enough data | 7.6 (1426 reviews) ✓ Verified | 
| **Social Network Integration** | 7.6 (550 reviews) ✓ Verified | Not enough data | 7.4 (1377 reviews) ✓ Verified | 
| **Mobile User Support** | 7.4 (620 reviews) ✓ Verified | Not enough data | 7.9 (1595 reviews) ✓ Verified | 

#### Platform

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Customization** | 8.1 (293 reviews) ✓ Verified | Not enough data | 8.2 (1357 reviews) ✓ Verified | 
| **Workflow Capability** | 8.1 (309 reviews) ✓ Verified | Not enough data | 8.3 (1355 reviews) | 
| **User, Role, and Access Management** | 8.2 (302 reviews) ✓ Verified | Not enough data | 8.4 (1361 reviews) ✓ Verified | 
| **Internationalization** | 7.9 (227 reviews) ✓ Verified | Not enough data | 8.2 (1170 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.9 (249 reviews) ✓ Verified | Not enough data | 7.3 (1060 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.8 (277 reviews) ✓ Verified | Not enough data | 7.8 (1174 reviews) | 
| **Performance and Reliability** | 7.7 (292 reviews) ✓ Verified | Not enough data | 8.8 (1344 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (254 reviews) ✓ Verified | Not enough data | 7.8 (1127 reviews) | 

#### Integration

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Data Import & Export Tools** | 7.9 (297 reviews) ✓ Verified | Not enough data | 8.1 (1236 reviews) ✓ Verified | 
| **Integration APIs** | 7.8 (234 reviews) ✓ Verified | Not enough data | 8.0 (1175 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.6 (239 reviews) ✓ Verified | Not enough data | 7.9 (1106 reviews) ✓ Verified | 

#### Generative AI

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **AI Text Generation** | 8.1 (18 reviews) | Not enough data | Feature Not Available | 

#### Agentic AI - CRM

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | 7.3 (171 reviews) | 
| **Multi-step Planning** | 6.7 (5 reviews) | Not enough data | 7.6 (173 reviews) | 
| **Cross-system Integration** | 8.0 (9 reviews) | Not enough data | 7.5 (174 reviews) | 
| **Adaptive Learning** | 9.0 (5 reviews) | Not enough data | 7.3 (170 reviews) | 
| **Natural Language Interaction** | 8.3 (5 reviews) | Not enough data | 7.3 (171 reviews) | 
| **Proactive Assistance** | 8.7 (5 reviews) | Not enough data | 7.3 (170 reviews) | 
| **Decision Making** | 8.3 (5 reviews) | Not enough data | 7.6 (172 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 257 |

#### Email Marketing

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Email and Mobile Preview** | Not enough data | Not enough data | 8.2 (211 reviews) | 
| **Manage Email Lists** | Not enough data | Not enough data | 8.2 (213 reviews) | 
| **High-Volume Sending** | Not enough data | Not enough data | 7.8 (206 reviews) | 
| **Building and Personalizing Emails** | Not enough data | Not enough data | 8.2 (210 reviews) | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 8.3 (213 reviews) | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 8.2 (207 reviews) | 
| **Automated Email Responses** | Not enough data | Not enough data | 7.9 (206 reviews) | 
| **Multi-user Account** | Not enough data | Not enough data | 8.2 (203 reviews) | 
| **Surveys** | Not enough data | Not enough data | 7.5 (197 reviews) | 

#### Reporting & Analytics

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 7.5 (192 reviews) | 
| **Basic Reporting** | Not enough data | Not enough data | 8.2 (205 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - Email Marketing

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.0 (25 reviews) | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.9 (25 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.5 (24 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.5 (25 reviews) | 

#### Integration

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 8.2 (227 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | 7.8 (224 reviews) | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 7.9 (221 reviews) | 
| **CRM Integration** | Not enough data | Not enough data | 8.2 (221 reviews) | 
| **Social Media Integration** | Not enough data | Not enough data | 7.2 (213 reviews) | 
| **E-Commerce Integration** | Not enough data | Not enough data | 7.3 (210 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | 7.7/10 | 48 |
| **Pipedrive** | N/A | N/A |

#### Lead Facilitation

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Feature Not Available | Not enough data | 
| **Lead Qualification** | Not enough data | 7.5 (34 reviews) | Not enough data | 
| **Lead Follow-up** | Not enough data | 8.1 (36 reviews) | Not enough data | 
| **Meeting Scheduling ** | Not enough data | 8.1 (38 reviews) | Not enough data | 

#### Organization

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 7.9 (33 reviews) | Not enough data | 
| **Data Entry** | Not enough data | 8.0 (35 reviews) | Not enough data | 
| **Integrations / APIs** | Not enough data | 8.1 (33 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Coaching ** | Not enough data | 7.4 (38 reviews) | Not enough data | 
| **Peformance Tracking** | Not enough data | 8.3 (41 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | 7.3 (37 reviews) | Not enough data | 
| **Sales Forecasting ** | Not enough data | 7.8 (38 reviews) | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (26 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.6 (24 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.3 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | 7.7/10 | 1144 |
| **Pipedrive** | N/A | N/A |

#### Integrated Workflows

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Task Management** | Not enough data | 8.8 (1018 reviews) ✓ Verified | Not enough data | 
| **Email Tracking/Automation** | Not enough data | 9.1 (1071 reviews) ✓ Verified | Not enough data | 
| **Calls and Voice** | Not enough data | 8.4 (880 reviews) ✓ Verified | Not enough data | 
| **Other Outreach Options ** | Not enough data | 8.2 (800 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | Not enough data | 8.5 (1018 reviews) ✓ Verified | Not enough data | 
| **Calendar** | Not enough data | 8.6 (401 reviews) | Not enough data | 
| **Shared Records** | Not enough data | 8.2 (348 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Content Management** | Not enough data | 8.3 (864 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | Not enough data | 8.6 (968 reviews) ✓ Verified | Not enough data | 
| **Workflow Performance** | Not enough data | 8.5 (934 reviews) ✓ Verified | Not enough data | 
| **Sales Coaching and Insights** | Not enough data | 7.8 (771 reviews) ✓ Verified | Not enough data | 
| **Gamification** | Not enough data | 7.0 (314 reviews) | Not enough data | 

#### AI and Automation

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Lead Prioritization** | Not enough data | 7.8 (343 reviews) | Not enough data | 
| **Lead Scoring** | Not enough data | 7.3 (308 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | Not enough data | 7.7 (346 reviews) | Not enough data | 
| **Buyer Intelligence** | Not enough data | 7.3 (299 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | 7.0 (292 reviews) | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (138 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (26 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.2 (26 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.6 (26 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 6.3 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 6.7 (26 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.8 (26 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 6.9 (25 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | 6.7/10 | 181 |
| **Pipedrive** | N/A | N/A |

#### Call Analytics

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Call Recording** | Not enough data | 8.3 (128 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | 7.8 (108 reviews) | Not enough data | 
| **Call Analysis** | Not enough data | 8.0 (115 reviews) | Not enough data | 
| **Lead Qualification** | Not enough data | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Customer Scoring** | Not enough data | Feature Not Available | Not enough data | 
| **Speech-to-Text** | Not enough data | 7.7 (95 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.5 (40 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.0 (7 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 6.4 (7 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.0 (7 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 5.7 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 5.7 (7 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 5.5 (7 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 6.0 (7 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | 7.9/10 | 109 |
| **Pipedrive** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Revenue History** | Not enough data | 7.4 (51 reviews) | Not enough data | 
| **Pipeline Management** | Not enough data | 7.9 (60 reviews) | Not enough data | 
| **Dashboard Analytics** | Not enough data | 8.3 (79 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | 8.1 (53 reviews) | Not enough data | 
| **Data Segmentation** | Not enough data | 7.9 (59 reviews) | Not enough data | 
| **Predictive Forecasting** | Not enough data | 8.0 (21 reviews) | Not enough data | 
| **Revenue Operations Cadence** | Not enough data | 8.0 (22 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Calendar Sync** | Not enough data | 8.7 (92 reviews) | Not enough data | 
| **Email Activity Capture** | Not enough data | 8.7 (101 reviews) | Not enough data | 
| **Conversation Intelligence** | Not enough data | 8.2 (74 reviews) | Not enough data | 
| **Marketing Leads** | Not enough data | Feature Not Available | Not enough data | 
| **Contact Capture** | Not enough data | 8.2 (22 reviews) | Not enough data | 

#### Account Management

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Nonengaged Accounts** | Not enough data | 7.8 (69 reviews) | Not enough data | 
| **Account optimization** | Not enough data | 7.8 (70 reviews) | Not enough data | 
| **Historical Patterns** | Not enough data | 8.0 (70 reviews) | Not enough data | 
| **Rep Performance** | Not enough data | 8.5 (81 reviews) | Not enough data | 
| **Account Engagement** | Not enough data | 7.8 (24 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | Not enough data | 8.1 (21 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 81 |

#### Customization

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 8.3 (76 reviews) | 
| **Conditional Logic** | Not enough data | Not enough data | 7.8 (72 reviews) | 
| **Multi-page Forms** | Not enough data | Not enough data | 7.3 (71 reviews) | 
| **Design** | Not enough data | Not enough data | 7.7 (76 reviews) | 

#### Additional Functionality

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 8.2 (74 reviews) | 
| **Offline Capability** | Not enough data | Not enough data | 6.7 (70 reviews) | 
| **Notifications** | Not enough data | Not enough data | 7.8 (78 reviews) | 
| **Payments** | Not enough data | Not enough data | 6.9 (71 reviews) | 
| **Mobile Forms** | Not enough data | Not enough data | 7.5 (73 reviews) | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | N/A | N/A |
| **Pipedrive** | N/A | N/A |

#### Automation

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 

#### Autonomy

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | 8.1/10 | 390 |
| **Pipedrive** | 7.6/10 | 444 |

#### Agentic AI - Sales Performance Management

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.2 (66 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.3 (65 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.4 (64 reviews) | 

#### Incentives

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Badges** | Not enough data | 7.5 (192 reviews) | 6.9 (391 reviews) | 
| **Triggers** | Not enough data | 8.2 (233 reviews) ✓ Verified | 7.4 (401 reviews) | 
| **Commission Calculator** | Not enough data | 6.9 (164 reviews) ✓ Verified | Feature Not Available | 
| **Leaderboards** | Not enough data | 8.3 (244 reviews) ✓ Verified | 7.1 (395 reviews) | 

#### Personalization

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Profiles** | Not enough data | 8.3 (262 reviews) ✓ Verified | 7.7 (414 reviews) | 
| **Custom Reports** | Not enough data | 7.8 (269 reviews) ✓ Verified | 7.9 (409 reviews) | 
| **Dashboards** | Not enough data | 8.2 (321 reviews) ✓ Verified | 8.3 (429 reviews) | 
| **Goal Setting** | Not enough data | 8.1 (226 reviews) ✓ Verified | 8.0 (411 reviews) | 

#### Administrative

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Integration** | Not enough data | 8.7 (305 reviews) ✓ Verified | 7.8 (409 reviews) | 
| **Employee Structure** | Not enough data | 8.4 (257 reviews) ✓ Verified | 7.7 (401 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.5 (263 reviews) | 7.5 (387 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | 7.7/10 | 1562 |
| **Pipedrive** | 8.0/10 | 283 |

#### Agentic AI - Email Tracking

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (16 reviews) | 7.7 (56 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (18 reviews) | 7.8 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (17 reviews) | 7.7 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (16 reviews) | 7.5 (55 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (16 reviews) | 7.6 (56 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (16 reviews) | 7.8 (56 reviews) | 
| **Decision Making** | Not enough data | 6.5 (16 reviews) | 8.1 (55 reviews) | 

#### Analytics

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Open Rates** | Not enough data | 8.8 (1440 reviews) | 8.0 (256 reviews) | 
| **Link Activity** | Not enough data | 8.4 (1379 reviews) | 8.2 (257 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 8.1 (249 reviews) | 

#### Customizations

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Email Platform Integration** | Not enough data | 8.8 (1405 reviews) | 8.2 (268 reviews) | 
| **Email Scheduling** | Not enough data | 8.9 (1432 reviews) | 8.3 (257 reviews) | 
| **Notifications** | Not enough data | 8.5 (1404 reviews) | 8.4 (270 reviews) | 
| **Email Categorization** | Not enough data | 8.3 (1055 reviews) | 7.9 (257 reviews) | 
| **Templates** | Not enough data | 9.0 (1448 reviews) | 8.3 (259 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (162 reviews) | Feature Not Available | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.5/10 | 22 |
| **Outreach** | 7.4/10 | 208 |
| **Pipedrive** | 7.8/10 | 472 |

#### Agentic AI - Sales Analytics

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (8 reviews) | 7.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (8 reviews) | 7.4 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (7 reviews) | 7.4 (58 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (7 reviews) | 7.3 (58 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (7 reviews) | 7.3 (57 reviews) | 

#### Data Sourcing

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Data Sourcing** | 8.7 (21 reviews) | 7.7 (158 reviews) | 7.8 (425 reviews) | 
| **Exporting & Sharing Data** | 8.5 (21 reviews) | 7.9 (173 reviews) | 8.0 (433 reviews) | 
| **Multi-Device Data Visualization** | 8.4 (20 reviews) | Feature Not Available | 7.9 (427 reviews) | 
| **Interactive Dashboards** | 8.1 (21 reviews) | 8.1 (188 reviews) | 8.4 (437 reviews) | 
| **Data Segmentation** | 8.7 (20 reviews) | 7.6 (167 reviews) | 8.0 (422 reviews) | 

#### Predictive Analytics

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Lead Scoring** | 8.7 (20 reviews) | 7.3 (140 reviews) | 7.7 (423 reviews) | 
| **Opportunity Scoring** | 8.6 (19 reviews) | 7.4 (135 reviews) | 7.8 (424 reviews) | 
| **Risk Analysis** | 8.3 (19 reviews) | 7.0 (125 reviews) | 7.4 (407 reviews) | 
| **Live Forecasting** | 8.3 (19 reviews) | 7.3 (133 reviews) | 7.7 (416 reviews) | 

#### Sales Management

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Live Pipeline Management** | 8.8 (20 reviews) | 7.9 (147 reviews) | 8.7 (442 reviews) | 
| **Sales Gamification** | 8.7 (19 reviews) | Feature Not Available | 7.6 (410 reviews) | 
| **Account-Based Analytics** | 8.5 (20 reviews) | 7.8 (162 reviews) | 8.3 (419 reviews) | 
| **Activity Tracking** | 8.7 (20 reviews) | 8.8 (188 reviews) | 8.7 (443 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | 7.7/10 | 1306 |
| **Pipedrive** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 5.5 (10 reviews) | Not enough data | 

#### Calling

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Record Calls** | Not enough data | 8.5 (813 reviews) | Not enough data | 
| **Generate Location** | Not enough data | 7.9 (906 reviews) | Not enough data | 
| **Call Types** | Not enough data | 8.4 (1032 reviews) | Not enough data | 
| **Click-to-Call** | Not enough data | 8.8 (1089 reviews) | Not enough data | 
| **Auto Dialer** | Not enough data | 5.8 (15 reviews) | Not enough data | 

#### Contacts

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Personalization** | Not enough data | 8.6 (1145 reviews) | Not enough data | 
| **Information Locater** | Not enough data | 8.0 (984 reviews) | Not enough data | 
| **Record Prospect Data** | Not enough data | 8.4 (1066 reviews) | Not enough data | 

#### Insights

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Notes** | Not enough data | 8.3 (1093 reviews) ✓ Verified | Not enough data | 
| **Daily Summary** | Not enough data | 8.4 (1052 reviews) | Not enough data | 
| **Automated Voicemails** | Not enough data | 7.7 (593 reviews) | Not enough data | 
| **Automated Emails** | Not enough data | 9.1 (1191 reviews) | Not enough data | 
| **Sorts Prospects** | Not enough data | 8.1 (1035 reviews) | Not enough data | 
| **Automated Note Taking** | Not enough data | 6.9 (14 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.6/10 | 6 |
| **Outreach** | 8.1/10 | 251 |
| **Pipedrive** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Training

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Knowledge Base** | 8.9 (6 reviews) | 8.3 (197 reviews) ✓ Verified | Not enough data | 
| **Coaching Materials** | 8.6 (6 reviews) | 8.2 (196 reviews) ✓ Verified | Not enough data | 
| **Playbook Creation** | 7.5 (6 reviews) | 8.2 (179 reviews) ✓ Verified | Not enough data | 
| **Video Record** | 8.6 (6 reviews) | 8.0 (142 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Review** | 8.9 (6 reviews) | 8.3 (165 reviews) ✓ Verified | Not enough data | 
| **Scorecard** | 8.9 (6 reviews) | 8.1 (162 reviews) ✓ Verified | Not enough data | 
| **Coaching Card** | 8.6 (6 reviews) | 8.1 (141 reviews) | Not enough data | 
| **Leaderboard** | 9.2 (6 reviews) | 8.3 (174 reviews) ✓ Verified | Not enough data | 
| **Real-Time Updates** | 8.6 (6 reviews) | 8.4 (192 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 8.6 (6 reviews) | 8.3 (191 reviews) ✓ Verified | Not enough data | 
| **Competition** | 8.6 (6 reviews) | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 6.7 (21 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | N/A | N/A |
| **Pipedrive** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Outreach** | N/A | N/A |
| **Pipedrive** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Dynamics 365 Sales (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Outreach (10):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to Pipedrive (5):** [CRM Software](https://www.g2.com/categories/crm), [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Sales | Outreach | Pipedrive | 
|---|---|---|---|
| **Small-Business** | 31.1% | 18.6% | 72.8% | 
| **Mid-Market** | 39.4% | 59.6% | 22.9% | 
| **Enterprise** | 29.5% | 21.8% | 4.3% | 

### By Industry

#### Dynamics 365 Sales

- **Information Technology and Services:** 12.6%
- **Computer Software:** 8.3%
- **Retail:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Accounting:** 2.8%
- **Education Management:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Insurance:** 2.3%
- **Real Estate:** 2.3%
- **Other:** 55.3%

#### Outreach

- **Computer Software:** 36.9%
- **Information Technology and Services:** 18.2%
- **Marketing and Advertising:** 7.2%
- **Internet:** 6.3%
- **Financial Services:** 3.1%
- **Telecommunications:** 2.4%
- **Computer & Network Security:** 2.1%
- **Human Resources:** 1.9%
- **E-Learning:** 1.6%
- **Staffing and Recruiting:** 1.1%
- **Other:** 19.2%

#### Pipedrive

- **Computer Software:** 10.9%
- **Information Technology and Services:** 10.1%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.2%
- **Construction:** 3.3%
- **Real Estate:** 3.3%
- **Internet:** 2.9%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Telecommunications:** 1.7%
- **Other:** 49.3%

---
## Alternatives

### Alternatives to Dynamics 365 Sales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25824 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14700 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13841 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (999 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews)

### Alternatives to Outreach

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25824 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5605 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9665 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13841 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6662 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25824 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13841 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (829 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (298 reviews)

---
## Top Discussions

### Dynamics 365 Sales

- Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote
  > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..."
- Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote
  > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..."
- Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments
  > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales:

Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..."
- Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment
  > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel.
 ..."
- Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment
  > **Top comment:** "1. In-store and Online Sales.
2.Inventory Management.
3.Customer Engagement.
4.Omnichannel Capabilities.
5.Payment Processing.
6.Reporting and Analytics."

### Outreach

- Title: [Can someone recommend an auto dialer that works well with outreach?](https://www.g2.com/discussions/can-someone-recommend-an-auto-dialer-that-works-well-with-outreach) — 2 comments, 1 upvote
  > **Top comment:** "ring central"
- Title: [Can I use this for Sales Development?](https://www.g2.com/discussions/can-i-use-this-for-sales-development) — 2 comments, 1 upvote
  > **Top comment:** "Definitely...tons of features for SD...email tracking, templates, sequences, etc"
- Title: [What are the other best ways  Outreach can be used in?](https://www.g2.com/discussions/50353-what-are-the-other-best-ways-outreach-can-be-used-in) — 2 comments, 2 upvotes
  > **Top comment:** "We also used it for hiring workflow."
- Title: [What is the best way to log follow ups?](https://www.g2.com/discussions/what-is-the-best-way-to-log-follow-ups) — 2 comments, 1 upvote
  > **Top comment:** "When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep..."
- Title: [Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?](https://www.g2.com/discussions/13740-has-anyone-made-the-a-migration-from-gmail-to-outlook-if-so-how-did-your-use-of-outreach-change) — 2 comments, 2 upvotes
  > **Top comment:** "Outreach has built-in integration with outlook, there for the usage of Outreach increased on our end. It now facilitates the way we manage playbooks and our..."

### Pipedrive

- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-sales-vs-outreach-vs-pipedrive)