# Dynamics 365 Sales vs Oracle Sales Cloud Comparison

---
## Frequently Asked Questions

### What is the difference between Microsoft Dynamics 365 Sales vs Oracle Sales Cloud?

Microsoft Dynamics 365 Sales stands out for its deep Microsoft ecosystem integration and customization, while Oracle Sales Cloud is recognized for its strong reporting and pipeline visibility.

| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [Oracle Sales Cloud](https://www.g2.com/products/oracle-sales-cloud/reviews) |
| --- | --- |
| 3.8/5 (1,623 reviews) | 3.9/5 (158 reviews) |
| Mid-Market | Enterprise |
| 7.2 | 7.0 |
| 7.5 | 7.5 |
| Integration with Microsoft 365 and workflow automation | Pipeline visibility and strong reporting |



### How do the pricing models of Microsoft Dynamics 365 Sales and Oracle Sales Cloud compare?

Reviewers rate Microsoft Dynamics 365 Sales and Oracle Sales Cloud at parity for value, with both scoring equally on price satisfaction.

- **Microsoft Dynamics 365 Sales:** Reviewers note that the platform can be expensive, especially when adding advanced features, but appreciate its integration and automation capabilities.
- **Oracle Sales Cloud:** Reviewers mention that while Oracle Sales Cloud can be costly when factoring in licensing, implementation, and support, it is considered competitively priced compared to other popular clouds.



### What are the best alternatives to Microsoft Dynamics 365 Sales and Oracle Sales Cloud?

The top three alternatives to Microsoft Dynamics 365 Sales and Oracle Sales Cloud are Agentforce Sales, ActiveCampaign, and HubSpot Sales Hub.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | Mid-Market | Can be expensive with advanced features | Integration with Microsoft 365 and workflow automation |
| [Oracle Sales Cloud](https://www.g2.com/products/oracle-sales-cloud/reviews) | 3.9/5 (158 reviews) | Enterprise | Competitively priced compared to other clouds | Pipeline visibility and strong reporting |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | — | Extensive CRM capabilities and scalability |
| [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | Marketing automation and ease of use |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | User-friendly interface and strong integrations |



### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and Oracle Sales Cloud?

Buyers should prioritize integration capabilities, customization, automation, reporting and analytics, and lead management when comparing Microsoft Dynamics 365 Sales and Oracle Sales Cloud.

- **Integration capabilities:** Microsoft Dynamics 365 Sales has 11 all-time mentions for integrations; Oracle Sales Cloud has 4 all-time mentions.
- **Customization:** Microsoft Dynamics 365 Sales has 9 all-time mentions for customization and 8 for easy customization; Oracle Sales Cloud has 2 all-time mentions for easy customization and 2 for flexibility.
- **Automation:** Microsoft Dynamics 365 Sales has 8 all-time mentions for automation; Oracle Sales Cloud has 1 all-time mention for automation focus.
- **Reporting and analytics:** Oracle Sales Cloud is frequently cited for strong reporting and pipeline visibility; Microsoft Dynamics 365 Sales is noted for marketing ROI analytics and advanced dashboards.
- **Lead management:** Microsoft Dynamics 365 Sales has 11 all-time mentions for lead management; Oracle Sales Cloud has 2 all-time mentions.



### What are the pros and cons of Microsoft Dynamics 365 Sales vs Oracle Sales Cloud?

Microsoft Dynamics 365 Sales is strongest in Microsoft ecosystem integration and workflow automation, while Oracle Sales Cloud excels in reporting and pipeline visibility.

- **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 (11 all-time mentions for integrations), workflow automation (8 all-time mentions for automation), and customization (9 all-time mentions for customization).
- **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (13 all-time mentions), complexity (8 all-time mentions), and perceived expense (6 all-time mentions).
- **Oracle Sales Cloud strengths:** Strong reporting and analytics, pipeline visibility, and integration with other Oracle applications (4 all-time mentions for integration).
- **Oracle Sales Cloud trade-offs:** Learning curve (5 all-time mentions), high complexity (3 all-time mentions), and slower performance with large datasets (2 all-time mentions).



### Is Microsoft Dynamics 365 Sales or Oracle Sales Cloud better for small businesses?

ActiveCampaign and HubSpot Sales Hub are better fits for small businesses, while Microsoft Dynamics 365 Sales and Oracle Sales Cloud are more commonly used in mid-market and enterprise segments.

- **Microsoft Dynamics 365 Sales:** Largest segment is Mid-Market; reviewers highlight its robust integration and automation but note complexity and cost as barriers for small businesses.
- **Oracle Sales Cloud:** Largest segment is Enterprise; reviewers cite strong reporting and pipeline management but mention complexity and cost as challenges for smaller organizations.



### Which CRM platform has better integrations?

Microsoft Dynamics 365 Sales is favored for integrations, with more reviewer-cited integration mentions than Oracle Sales Cloud.

- **Microsoft Dynamics 365 Sales:** Microsoft Teams (3 all-time mentions), Microsoft Power BI (1 all-time mention), and Outlook are frequently cited in reviews for integration.
- **Oracle Sales Cloud:** Reviewers mention integration with Oracle Marketing Cloud and other Oracle applications, but with fewer all-time mentions (4 for integration).



### How do Microsoft Dynamics 365 Sales and Oracle Sales Cloud compare on customer support?

Microsoft Dynamics 365 Sales and Oracle Sales Cloud are rated at parity for Quality of Support, both scoring 7.5.

- **Microsoft Dynamics 365 Sales:** Reviewers describe support as generally responsive, with some noting the need for technical expertise for advanced issues.
- **Oracle Sales Cloud:** Reviewers highlight good support experiences, though some mention inconsistent resolution times and reliance on Oracle consultants for complex issues.



### Which is easier to implement, Microsoft Dynamics 365 Sales or Oracle Sales Cloud?

Microsoft Dynamics 365 Sales and Oracle Sales Cloud score within 0.2 points on Ease of Setup, indicating near parity in implementation experience.

- **Microsoft Dynamics 365 Sales:** Reviewers note that setup can be straightforward, especially for organizations already using Microsoft products, but mention a learning curve and the need for technical support for advanced customizations.
- **Oracle Sales Cloud:** Reviewers report that setup is generally easy to follow with step-by-step guides, but initial configuration and customization can require technical expertise.



### Which product has better Customization?

Microsoft Dynamics 365 Sales is more frequently cited for customization than Oracle Sales Cloud.

- **Microsoft Dynamics 365 Sales:** 9 all-time mentions for customization, 8 for easy customization, and a Meets Requirements score of 8.1; reviewers highlight its flexibility and ability to tailor workflows.
- **Oracle Sales Cloud:** 2 all-time mentions for easy customization and 2 for flexibility, with a Meets Requirements score of 8.1; reviewers note customization is possible but can require technical expertise.



| | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 1,623 | 158 | 
| **Largest Market Segment** | Mid-Market (39.5% of reviews) | Enterprise (48.6% of reviews) | 
| **Entry Level Price** | $210/month per user | $65/ month per user | 

---
## Top Pros & Cons

### Dynamics 365 Sales

Pros:
- Ease of Use (18 reviews)
- Integrations (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Complexity (7 reviews)

### Oracle Sales Cloud

Pros:
- Integration (4 reviews)
- Feature Richness (3 reviews)

Cons:
- Learning Curve (5 reviews)
- High Complexity (3 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
  | **Meets Requirements** | 8.1 (1295 reviews) | 8.1 (113 reviews) | 
  | **Ease of Use** | 7.5 (1301 reviews) | 7.8 (112 reviews) | 
  | **Ease of Setup** | 7.2 (421 reviews) | 7.0 (69 reviews) | 
  | **Ease of Admin** | 7.6 (386 reviews) | 6.8 (54 reviews) | 
  | **Quality of Support** | 7.5 (1136 reviews) | 7.5 (105 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (381 reviews) | 7.1 (52 reviews) | 
  | **Product Direction (% positive)** | 6.3 (1269 reviews) | 8.0 (106 reviews) | 

---
## Pricing

### Dynamics 365 Sales

#### Entry-Level Pricing

Plan: Dynamics 365 Plan

Price: $210 /month per user

Description: Get full use of all applications in one comprehensive, cost-efficient option.


[Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing)

#### Free Trial

No

### Oracle Sales Cloud

#### Entry-Level Pricing

Plan: Professional Edition

Price: $65 / month per user

Key Features:
- CX Core
- Mobile App for Smartphones and Tablets
- Sales Analytics

[Browse all 4 editions](https://www.g2.com/products/oracle-sales-cloud/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 7.9/10 | 1205 |
| **Oracle Sales Cloud** | 7.5/10 | 109 |

#### Sales Force Automation

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Contact & Account Management** | 8.1 (967 reviews) ✓ Verified | 7.8 (84 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 7.9 (679 reviews) ✓ Verified | 7.8 (62 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 7.9 (909 reviews) ✓ Verified | 7.7 (84 reviews) ✓ Verified | 
| **Task / Activity Management** | 7.8 (973 reviews) ✓ Verified | 7.8 (80 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.6 (736 reviews) ✓ Verified | 7.4 (69 reviews) ✓ Verified | 
| **Desktop Integration** | 7.9 (871 reviews) ✓ Verified | 7.6 (72 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.6 (730 reviews) ✓ Verified | 7.6 (73 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (723 reviews) ✓ Verified | 7.5 (69 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.0 (768 reviews) ✓ Verified | 7.6 (63 reviews) ✓ Verified | 
| **Contract/License Management** | Not enough data | Not enough data | 

#### Marketing Automation

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Email Marketing** | 7.6 (754 reviews) ✓ Verified | 7.3 (56 reviews) ✓ Verified | 
| **Campaign Management** | 7.5 (732 reviews) ✓ Verified | Feature Not Available | 
| **Lead Management** | 7.9 (824 reviews) ✓ Verified | 7.7 (68 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.6 (642 reviews) ✓ Verified | Feature Not Available | 
| **Email Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | Not enough data | 

#### Customer Support

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Case Management** | 8.0 (708 reviews) ✓ Verified | 7.4 (60 reviews) ✓ Verified | 
| **Customer Support Portal** | 7.8 (672 reviews) ✓ Verified | 7.5 (61 reviews) ✓ Verified | 
| **Knowledge Base** | 7.9 (694 reviews) ✓ Verified | 7.5 (64 reviews) ✓ Verified | 
| **Call Center Features** | 7.7 (603 reviews) ✓ Verified | 7.1 (56 reviews) ✓ Verified | 
| **Support Analytics** | 7.9 (630 reviews) ✓ Verified | 7.3 (57 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Field Sales Management** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Reporting** | 7.9 (897 reviews) ✓ Verified | 7.7 (74 reviews) ✓ Verified | 
| **Dashboards** | 7.9 (946 reviews) ✓ Verified | 7.8 (75 reviews) ✓ Verified | 
| **Forecasting** | 7.7 (784 reviews) ✓ Verified | 7.8 (67 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Social Collaboration Features** | 7.5 (556 reviews) ✓ Verified | 7.6 (61 reviews) ✓ Verified | 
| **Social Network Integration** | 7.6 (550 reviews) ✓ Verified | Feature Not Available | 
| **Mobile User Support** | 7.4 (621 reviews) ✓ Verified | 7.4 (65 reviews) ✓ Verified | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Multi-Channel Social Integration** | Not enough data | Not enough data | 

#### Platform

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Customization** | 8.1 (294 reviews) ✓ Verified | 7.3 (50 reviews) ✓ Verified | 
| **Workflow Capability** | 8.1 (310 reviews) ✓ Verified | 7.2 (45 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.2 (303 reviews) ✓ Verified | 7.5 (50 reviews) ✓ Verified | 
| **Internationalization** | 7.9 (228 reviews) ✓ Verified | 7.5 (38 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.9 (250 reviews) ✓ Verified | 7.5 (47 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.9 (278 reviews) ✓ Verified | 7.3 (45 reviews) ✓ Verified | 
| **Performance and Reliability** | 7.7 (293 reviews) ✓ Verified | 7.4 (51 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (255 reviews) ✓ Verified | 7.4 (37 reviews) ✓ Verified | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 

#### Integration

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | 7.9 (298 reviews) ✓ Verified | 7.0 (49 reviews) ✓ Verified | 
| **Integration APIs** | 7.8 (235 reviews) ✓ Verified | 7.0 (46 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.6 (240 reviews) ✓ Verified | 7.1 (38 reviews) ✓ Verified | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Internal Chat Integration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 7.9 (18 reviews) | 8.0 (18 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Proposal Generation** | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (5 reviews) | 8.0 (5 reviews) | 
| **Multi-step Planning** | 7.7 (5 reviews) | 7.3 (5 reviews) | 
| **Cross-system Integration** | 8.3 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (5 reviews) | 7.7 (5 reviews) | 
| **Natural Language Interaction** | 8.3 (5 reviews) | 8.0 (5 reviews) | 
| **Proactive Assistance** | 9.0 (5 reviews) | 8.0 (5 reviews) | 
| **Decision Making** | 9.0 (5 reviews) | 8.3 (7 reviews) | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **For Startups** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **For Mac Devices** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Softphone** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Email Sequences** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Business Card/Badge Scanning** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customer Social Profiles** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Brand Tracking** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.6/10 | 23 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Data Sourcing** | 8.7 (22 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (22 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (21 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.2 (22 reviews) | Not enough data | 
| **Data Segmentation** | 8.7 (21 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Lead Scoring** | 8.7 (21 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.7 (20 reviews) | Not enough data | 
| **Risk Analysis** | 8.4 (20 reviews) | Not enough data | 
| **Live Forecasting** | 8.4 (20 reviews) | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Correlation Analysis** | Not enough data | Not enough data | 
| **Competitive Analysis** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 

#### Sales Management

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (21 reviews) | Not enough data | 
| **Sales Gamification** | 8.8 (20 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (21 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (21 reviews) | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Dynamic Modeling** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Modeling & Simulation** | Not enough data | Not enough data | 
| **Exception Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **"What If" Scenarios** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Graphical Data Presentation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.6/10 | 6 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Training

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Knowledge Base** | 8.9 (6 reviews) | Not enough data | 
| **Coaching Materials** | 8.6 (6 reviews) | Not enough data | 
| **Playbook Creation** | 7.5 (6 reviews) | Not enough data | 
| **Video Record** | 8.6 (6 reviews) | Not enough data | 

#### Feedback

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Review** | 8.9 (6 reviews) | Not enough data | 
| **Scorecard** | 8.9 (6 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (6 reviews) | Not enough data | 
| **Leaderboard** | 9.2 (6 reviews) | Not enough data | 
| **Real-Time Updates** | 8.6 (6 reviews) | Not enough data | 
| **Notifications** | 8.6 (6 reviews) | Not enough data | 
| **Competition** | 8.6 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Performance Metrics** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Built-in Course Authoring** | Not enough data | Not enough data | 
| **Learning Paths/Tracks** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Learning Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Dynamics 365 Sales (2):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)



---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Sales | Oracle Sales Cloud | 
|---|---|---|
| **Small-Business** | 31.1% | 16.9% | 
| **Mid-Market** | 39.5% | 34.5% | 
| **Enterprise** | 29.4% | 48.6% | 

### By Industry

#### Dynamics 365 Sales

- **Information Technology and Services:** 12.7%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 3.9%
- **Retail:** 3.9%
- **Financial Services:** 3.9%
- **Accounting:** 2.8%
- **Non-Profit Organization Management:** 2.3%
- **Education Management:** 2.3%
- **Real Estate:** 2.3%
- **Insurance:** 2.3%
- **Other:** 55.3%

#### Oracle Sales Cloud

- **Information Technology and Services:** 18.4%
- **Computer Software:** 9.2%
- **Financial Services:** 5.0%
- **Automotive:** 4.3%
- **Accounting:** 2.8%
- **Hospital & Health Care:** 2.8%
- **Food & Beverages:** 2.1%
- **Health, Wellness and Fitness:** 2.1%
- **Human Resources:** 2.1%
- **Insurance:** 2.1%
- **Other:** 48.9%

---
## Alternatives

### Alternatives to Dynamics 365 Sales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25880 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14793 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13939 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3582 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3143 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2949 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1455 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1000 reviews)

### Alternatives to Oracle Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25880 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13939 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2949 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1113 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1000 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (672 reviews)
- [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (521 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3143 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews)

---
## Top Discussions

### Dynamics 365 Sales

- Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote
  > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..."
- Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote
  > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..."
- Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments
  > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales:

Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..."
- Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment
  > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel.
 ..."
- Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment
  > **Top comment:** "1. In-store and Online Sales.
2.Inventory Management.
3.Customer Engagement.
4.Omnichannel Capabilities.
5.Payment Processing.
6.Reporting and Analytics."

### Oracle Sales Cloud

- Title: [Is Salesforce an Oracle product?](https://www.g2.com/discussions/is-salesforce-an-oracle-product) — 2 comments
  > **Top comment:** "No"
- Title: [Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present and crunch information conveniently from the entire organization and association, in addition to outer/non-claimed information. Simple natural utilization of the instrument (program and portable application), doesn't require unique preparation to utilize any of it. Ultimately, lower cost than most, I get it's least expense for its classification. Who could want anything more in this item? Top quality, minimal expense, solid rumored maker for coherence.  For the designers too the structure is basic and strong.](https://www.g2.com/discussions/strong-straightforward-instrument-to-work-with-deals-people-and-outreach-groups-and-administration-people-and-organizations-complex-stage-that-can-present-and-crunch-information-conveniently-from-the-entire-organization-and-association-in-addition-to-oute) — 1 comment, 1 upvote
  > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..."
- Title: [What is Oracle Sales Cloud?](https://www.g2.com/discussions/what-is-oracle-sales-cloud) — 1 comment
  > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..."
- Title: [What is Oracle engagement cloud?](https://www.g2.com/discussions/what-is-oracle-engagement-cloud) — 1 comment
  > **Top comment:** "Oracle Engagement Cloud is a previous name, for what is now called Oracle CX Sales.

The fact of the market is this: every staff in every business is..."
- Title: [Does Oracle Sales Cloud have Partner Relationship Management (PRM) capabilities?](https://www.g2.com/discussions/productivity-fe872259-bd57-4d28-b816-6b1e7fe6e7c5) — 1 comment, 1 upvote
  > **Top comment:** "Yes, Engagement Cloud has a dedicated module to manage partners:..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-sales-vs-oracle-sales-cloud)