# Dynamics 365 Sales vs Oracle Sales Cloud Comparison | | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Star Rating** | 3.8 out of 5 | 3.9 out of 5 | | **Total Reviews** | 1,618 | 155 | | **Largest Market Segment** | Mid-Market (39.4% of reviews) | Enterprise (49.6% of reviews) | | **Entry Level Price** | $210/month per user | $65/ month per user | --- ## Top Pros & Cons ### Dynamics 365 Sales Pros: - Ease of Use (18 reviews) - Integrations (11 reviews) Cons: - Learning Curve (12 reviews) - Complexity (7 reviews) ### Oracle Sales Cloud Pros: - Integration (4 reviews) - Feature Richness (3 reviews) Cons: - Learning Curve (5 reviews) - High Complexity (3 reviews) --- ## Ratings Comparison | Rating | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Meets Requirements** | 8.1 (1291 reviews) | 8.0 (111 reviews) | | **Ease of Use** | 7.4 (1297 reviews) | 7.8 (110 reviews) | | **Ease of Setup** | 7.2 (417 reviews) | 6.9 (67 reviews) | | **Ease of Admin** | 7.6 (385 reviews) | 6.8 (54 reviews) | | **Quality of Support** | 7.5 (1132 reviews) | 7.5 (103 reviews) | | **Has the product been a good partner in doing business?** | 7.8 (380 reviews) | 7.1 (51 reviews) | | **Product Direction (% positive)** | 6.3 (1268 reviews) | 8.0 (104 reviews) | --- ## Pricing ### Dynamics 365 Sales #### Entry-Level Pricing Plan: Dynamics 365 Plan Price: $210 /month per user Description: Get full use of all applications in one comprehensive, cost-efficient option. [Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing) #### Free Trial No ### Oracle Sales Cloud #### Entry-Level Pricing Plan: Professional Edition Price: $65 / month per user Key Features: - CX Core - Mobile App for Smartphones and Tablets - Sales Analytics [Browse all 4 editions](https://www.g2.com/products/oracle-sales-cloud/pricing) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | 7.9/10 | 1201 | | **Oracle Sales Cloud** | 7.5/10 | 108 | #### Sales Force Automation | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Contact & Account Management** | 8.1 (965 reviews) ✓ Verified | 7.8 (83 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 7.9 (679 reviews) ✓ Verified | 7.8 (62 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 7.9 (905 reviews) ✓ Verified | 7.6 (83 reviews) ✓ Verified | | **Task / Activity Management** | 7.8 (971 reviews) ✓ Verified | 7.8 (80 reviews) ✓ Verified | | **Territory & Quota Management** | 7.6 (736 reviews) ✓ Verified | 7.4 (69 reviews) ✓ Verified | | **Desktop Integration** | 7.9 (869 reviews) ✓ Verified | 7.6 (72 reviews) ✓ Verified | | **Product & Price List Management** | 7.6 (730 reviews) ✓ Verified | 7.6 (73 reviews) ✓ Verified | | **Quote & Order Management** | 7.8 (721 reviews) ✓ Verified | 7.5 (69 reviews) ✓ Verified | | **Customer Contract Management** | 8.0 (768 reviews) ✓ Verified | 7.6 (63 reviews) ✓ Verified | #### Marketing Automation | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Email Marketing** | 7.6 (754 reviews) ✓ Verified | 7.3 (56 reviews) ✓ Verified | | **Campaign Management** | 7.5 (732 reviews) ✓ Verified | Feature Not Available | | **Lead Management** | 7.8 (822 reviews) ✓ Verified | 7.7 (68 reviews) ✓ Verified | | **Marketing ROI Analytics** | 7.6 (642 reviews) ✓ Verified | Feature Not Available | #### Customer Support | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Case Management** | 8.0 (708 reviews) ✓ Verified | 7.4 (60 reviews) ✓ Verified | | **Customer Support Portal** | 7.8 (672 reviews) ✓ Verified | 7.5 (61 reviews) ✓ Verified | | **Knowledge Base** | 7.9 (694 reviews) ✓ Verified | 7.5 (64 reviews) ✓ Verified | | **Call Center Features** | 7.7 (603 reviews) ✓ Verified | 7.1 (56 reviews) ✓ Verified | | **Support Analytics** | 7.9 (630 reviews) ✓ Verified | 7.3 (57 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Reporting** | 7.9 (896 reviews) ✓ Verified | 7.7 (74 reviews) ✓ Verified | | **Dashboards** | 7.9 (946 reviews) ✓ Verified | 7.8 (75 reviews) ✓ Verified | | **Forecasting** | 7.7 (783 reviews) ✓ Verified | 7.8 (67 reviews) ✓ Verified | #### Mobile & Social | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Social Collaboration Features** | 7.5 (556 reviews) ✓ Verified | 7.6 (61 reviews) ✓ Verified | | **Social Network Integration** | 7.6 (550 reviews) ✓ Verified | Feature Not Available | | **Mobile User Support** | 7.4 (620 reviews) ✓ Verified | 7.4 (65 reviews) ✓ Verified | #### Platform | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Customization** | 8.1 (293 reviews) ✓ Verified | 7.3 (50 reviews) ✓ Verified | | **Workflow Capability** | 8.1 (308 reviews) ✓ Verified | 7.2 (45 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.2 (302 reviews) ✓ Verified | 7.5 (50 reviews) ✓ Verified | | **Internationalization** | 7.9 (227 reviews) ✓ Verified | 7.5 (38 reviews) ✓ Verified | | **Sandbox / Test Environments** | 7.9 (249 reviews) ✓ Verified | 7.5 (47 reviews) ✓ Verified | | **Document & Content Mgmt.** | 7.8 (276 reviews) ✓ Verified | 7.3 (45 reviews) ✓ Verified | | **Performance and Reliability** | 7.7 (292 reviews) ✓ Verified | 7.4 (51 reviews) ✓ Verified | | **Output Document Generation** | 7.8 (254 reviews) ✓ Verified | 7.4 (37 reviews) ✓ Verified | #### Integration | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Data Import & Export Tools** | 7.9 (297 reviews) ✓ Verified | 7.0 (49 reviews) ✓ Verified | | **Integration APIs** | 7.8 (234 reviews) ✓ Verified | 7.0 (46 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.6 (239 reviews) ✓ Verified | 7.1 (38 reviews) ✓ Verified | #### Generative AI | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **AI Text Generation** | 8.1 (18 reviews) | 8.0 (18 reviews) | #### Agentic AI - CRM | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Autonomous Task Execution** | 8.0 (5 reviews) | 8.0 (5 reviews) | | **Multi-step Planning** | 6.7 (5 reviews) | 7.3 (5 reviews) | | **Cross-system Integration** | 7.7 (8 reviews) | Not enough data | | **Adaptive Learning** | 9.0 (5 reviews) | 7.7 (5 reviews) | | **Natural Language Interaction** | 8.3 (5 reviews) | 8.0 (5 reviews) | | **Proactive Assistance** | 8.7 (5 reviews) | 8.0 (5 reviews) | | **Decision Making** | 8.3 (5 reviews) | 8.1 (6 reviews) | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | 8.5/10 | 22 | | **Oracle Sales Cloud** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Data Sourcing** | 8.7 (21 reviews) | Not enough data | | **Exporting & Sharing Data** | 8.5 (21 reviews) | Not enough data | | **Multi-Device Data Visualization** | 8.4 (20 reviews) | Not enough data | | **Interactive Dashboards** | 8.1 (21 reviews) | Not enough data | | **Data Segmentation** | 8.7 (20 reviews) | Not enough data | #### Predictive Analytics | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Lead Scoring** | 8.7 (20 reviews) | Not enough data | | **Opportunity Scoring** | 8.6 (19 reviews) | Not enough data | | **Risk Analysis** | 8.3 (19 reviews) | Not enough data | | **Live Forecasting** | 8.3 (19 reviews) | Not enough data | #### Sales Management | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Live Pipeline Management** | 8.8 (20 reviews) | Not enough data | | **Sales Gamification** | 8.7 (19 reviews) | Not enough data | | **Account-Based Analytics** | 8.5 (20 reviews) | Not enough data | | **Activity Tracking** | 8.7 (20 reviews) | Not enough data | ### Sales Coaching | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | 8.6/10 | 6 | | **Oracle Sales Cloud** | N/A | N/A | #### Agentic AI - Sales Coaching | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Training | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Knowledge Base** | 8.9 (6 reviews) | Not enough data | | **Coaching Materials** | 8.6 (6 reviews) | Not enough data | | **Playbook Creation** | 7.5 (6 reviews) | Not enough data | | **Video Record** | 8.6 (6 reviews) | Not enough data | #### Feedback | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Review** | 8.9 (6 reviews) | Not enough data | | **Scorecard** | 8.9 (6 reviews) | Not enough data | | **Coaching Card** | 8.6 (6 reviews) | Not enough data | | **Leaderboard** | 9.2 (6 reviews) | Not enough data | | **Real-Time Updates** | 8.6 (6 reviews) | Not enough data | | **Notifications** | 8.6 (6 reviews) | Not enough data | | **Competition** | 8.6 (6 reviews) | Not enough data | #### Generative AI | Feature | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Dynamics 365 Sales (2):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching) --- ## Reviewer Demographics ### By Company Size | Segment | Dynamics 365 Sales | Oracle Sales Cloud | |---|---|---| | **Small-Business** | 31.0% | 15.8% | | **Mid-Market** | 39.4% | 34.5% | | **Enterprise** | 29.6% | 49.6% | ### By Industry #### Dynamics 365 Sales - **Information Technology and Services:** 12.6% - **Computer Software:** 8.4% - **Retail:** 3.9% - **Marketing and Advertising:** 3.9% - **Financial Services:** 3.9% - **Accounting:** 2.8% - **Education Management:** 2.3% - **Non-Profit Organization Management:** 2.3% - **Insurance:** 2.3% - **Real Estate:** 2.3% - **Other:** 55.2% #### Oracle Sales Cloud - **Information Technology and Services:** 18.7% - **Computer Software:** 9.4% - **Financial Services:** 5.0% - **Automotive:** 3.6% - **Accounting:** 2.9% - **Hospital & Health Care:** 2.9% - **Food & Beverages:** 2.2% - **Health, Wellness and Fitness:** 2.2% - **Human Resources:** 2.2% - **Insurance:** 2.2% - **Other:** 48.9% --- ## Alternatives ### Alternatives to Dynamics 365 Sales - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews) ### Alternatives to Oracle Sales Cloud - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews) - [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (512 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) --- ## Top Discussions ### Dynamics 365 Sales - Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..." - Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..." - Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales: Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..." - Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel. ..." - Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment > **Top comment:** "1. In-store and Online Sales. 2.Inventory Management. 3.Customer Engagement. 4.Omnichannel Capabilities. 5.Payment Processing. 6.Reporting and Analytics." ### Oracle Sales Cloud - Title: [Is Salesforce an Oracle product?](https://www.g2.com/discussions/is-salesforce-an-oracle-product) — 2 comments > **Top comment:** "No" - Title: [Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present and crunch information conveniently from the entire organization and association, in addition to outer/non-claimed information. Simple natural utilization of the instrument (program and portable application), doesn't require unique preparation to utilize any of it. Ultimately, lower cost than most, I get it's least expense for its classification. Who could want anything more in this item? Top quality, minimal expense, solid rumored maker for coherence. For the designers too the structure is basic and strong.](https://www.g2.com/discussions/strong-straightforward-instrument-to-work-with-deals-people-and-outreach-groups-and-administration-people-and-organizations-complex-stage-that-can-present-and-crunch-information-conveniently-from-the-entire-organization-and-association-in-addition-to-oute) — 1 comment, 1 upvote > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..." - Title: [What is Oracle Sales Cloud?](https://www.g2.com/discussions/what-is-oracle-sales-cloud) — 1 comment > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..." - Title: [What is Oracle engagement cloud?](https://www.g2.com/discussions/what-is-oracle-engagement-cloud) — 1 comment > **Top comment:** "Oracle Engagement Cloud is a previous name, for what is now called Oracle CX Sales. The fact of the market is this: every staff in every business is..." - Title: [Does Oracle Sales Cloud have Partner Relationship Management (PRM) capabilities?](https://www.g2.com/discussions/productivity-fe872259-bd57-4d28-b816-6b1e7fe6e7c5) — 1 comment, 1 upvote > **Top comment:** "Yes, Engagement Cloud has a dedicated module to manage partners:..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-sales-vs-oracle-sales-cloud)