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# Dynamics 365 Sales vs Oracle CRM On Demand Comparison - What are their main differences?

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Microsoft Dynamics 365 SalesOracle On Demand[+ Add Product](#)

Pricing

**Dynamics 365 Sales**

**$210** /month per user · Dynamics 365 Plan

**$115** /month per user · Customer Engagement Plan

**$190** /month per user · Unified Operations Plan

**Oracle CRM On Demand**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Dynamics 365 Sales**
$$$$$

**Oracle CRM On Demand**
$$$$$

Average Discount

**Dynamics 365 Sales**
16%

**Oracle CRM On Demand**
Not enough reviews yet

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Time to Implement

**Dynamics 365 Sales** 6 months
Based on 100 responses

**Oracle CRM On Demand** 6 months
Based on 100 responses

Return on Investment

**Dynamics 365 Sales** 6 months
Based on 100 responses

**Oracle CRM On Demand** 6 months
Based on 100 responses

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

 ![Oracle CRM On Demand](https://images.g2crowd.com/uploads/product/hd_favicon/1487565478/oracle-crm-on-demand.svg "Oracle CRM On Demand")

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**Pros & Cons**
from reviews

**Dynamics 365 Sales**

Ease of Use (21)

Integrations (11)

Learning Curve (13)

Complexity (8)

**Oracle CRM On Demand**

Ease of Use (2)

Easy Integration (2)

Limited Customization (2)

Not Intuitive (2)

Integrations

**Dynamics 365 Sales**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image")

Microsoft Dynamics 365...

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/dynamics-365-sales/integrations)

**Oracle CRM On Demand**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c223d86dd6ec6e423460bb53b34fa286/basware-basware.png "Product Avatar Image")

Basware

](https://www.g2.com/products/basware-basware/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[
View all
](https://www.g2.com/products/oracle-crm-on-demand/integrations)

Screenshots

**Dynamics 365 Sales**
 ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png)

**Oracle CRM On Demand**
 ![Oracle CRM On Demand screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/4289/marketing-screenshot.jpg)

**Ratings**
from reviews

Meets Requirements

**Dynamics 365 Sales**

**8.1** /10

Based on 1,294 responses

**Oracle CRM On Demand**

**7.8** /10

Based on 83 responses

Ease of Use

**Dynamics 365 Sales**

**7.4** /10

Based on 1,300 responses

**Oracle CRM On Demand**

**7.3** /10

Based on 82 responses

Ease of Setup

**Dynamics 365 Sales**

**7.2** /10

Based on 421 responses

**Oracle CRM On Demand**

**7.1** /10

Based on 43 responses

Ease of Admin

**Dynamics 365 Sales**

**7.6** /10

Based on 386 responses

**Oracle CRM On Demand**

**6.7** /10

Based on 32 responses

Quality of Support

**Dynamics 365 Sales**

**7.5** /10

Based on 1,135 responses

**Oracle CRM On Demand**

**7.3** /10

Based on 75 responses

Has the product been a good partner in doing business?

**Dynamics 365 Sales**

**7.8** /10

Based on 381 responses

**Oracle CRM On Demand**

**6.6** /10

Based on 29 responses

Product Direction (% positive)

**Dynamics 365 Sales**

**6.3** /10

Based on 1,268 responses

**Oracle CRM On Demand**

**5.1** /10

Based on 78 responses

**Features**
ratings from reviews

CRM

**7.9** /10

Based on 1,205 responses

**7.7** /10

Based on 77 responses

Sales Analytics

**8.6** /10

Based on 23 responses

Not enough data

Sales Coaching

**8.6** /10

Based on 6 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
18.6%

Mid-Market(51-1000 emp.)
36.1%

Enterprise(\> 1000 emp.)
45.4%

Small-Business(50 or fewer emp.)
18.6%

Mid-Market(51-1000 emp.)
36.1%

Enterprise(\> 1000 emp.)
45.4%

**Reviewers' Industry**

[![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews)
Dynamics 365 Sales

Information Technology and Services
12.7%

Computer Software
8.3%

Marketing and Advertising
3.9%

Retail
3.9%

Financial Services
3.9%

Other
67.3%

[![Oracle CRM On Demand](https://images.g2crowd.com/uploads/product/hd_favicon/1487565478/oracle-crm-on-demand.svg "Oracle CRM On Demand")](https://www.g2.com/products/oracle-crm-on-demand/reviews)
Oracle CRM On Demand

Information Technology and Services
15.3%

Computer Software
11.2%

Consulting
3.1%

Higher Education
3.1%

Financial Services
3.1%

Other
64.3%

Alternatives

**Dynamics 365 Sales Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

**Oracle CRM On Demand Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM")

[
Nimble
](/products/nimble/reviews)

## Microsoft Dynamics 365 Sales vs Oracle On Demand FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Microsoft Dynamics 365 Sales vs Oracle On Demand?

Microsoft Dynamics 365 Sales and Oracle On Demand are both rated 3.8/5, but Dynamics 365 Sales stands out for its deep Microsoft ecosystem integration and higher Ease of Admin score, while Oracle On Demand is favored for robust data management and territory controls.

| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [Oracle On Demand](https://www.g2.com/products/oracle-crm-on-demand/reviews) |
| --- | --- |
| 3.8/5 (1623 reviews) | 3.8/5 (111 reviews) |
| Mid-Market | Enterprise |
| 7.2 | 7.1 |
| 7.5 | 7.3 |
| Integration with Microsoft 365 and automation | Robust data management and territory controls |

### How do the pricing models of Microsoft Dynamics 365 Sales and Oracle On Demand compare?

Microsoft Dynamics 365 Sales is rated higher for value, with reviewers expressing more satisfaction with its pricing than Oracle On Demand.

- **Microsoft Dynamics 365 Sales:** In recent reviews, several buyers note that while the platform can be expensive, its integration and automation features justify the investment for organizations already using Microsoft products.
- **Oracle On Demand:** Reviewers frequently mention high costs and complexity, especially for small businesses, and cite limited flexibility in customization as a trade-off for the price.
- **Switching reasons:** Recent reviews indicate that buyers move to Dynamics 365 Sales for better integration with Microsoft tools and to Oracle On Demand for its robust territory management and data controls.

### What are the best alternatives to Microsoft Dynamics 365 Sales and Oracle On Demand?

The top three alternatives to Microsoft Dynamics 365 Sales and Oracle On Demand are Agentforce Sales, ActiveCampaign, and HubSpot Sales Hub.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1623 reviews) | Mid-Market | In recent reviews, buyers note the platform can be expensive but is justified by Microsoft integration. | Integration with Microsoft 365 and automation |
| [Oracle On Demand](https://www.g2.com/products/oracle-crm-on-demand/reviews) | 3.8/5 (111 reviews) | Enterprise | Reviewers frequently mention high costs and complexity, especially for small businesses. | Robust data management and territory controls |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25875 reviews) | Mid-Market | Reviewers highlight flexible pricing options and strong ROI for larger teams. | Comprehensive CRM features and scalability |
| [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14780 reviews) | Small-Business | Buyers praise affordable pricing and value for small businesses. | Marketing automation and ease of use |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13909 reviews) | Small-Business | Reviewers note transparent pricing and strong free tier for startups. | User-friendly interface and integrated sales tools |

### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and Oracle On Demand?

Buyers comparing Microsoft Dynamics 365 Sales and Oracle On Demand should prioritize integration capabilities, customization, automation, reporting/analytics, and ease of use.

- **Integration capabilities:** Microsoft Dynamics 365 Sales has 11 all-time mentions for integrations, with specific praise for Microsoft Teams and Power BI integration; Oracle On Demand has 2 all-time mentions for easy integration, especially with Oracle products.
- **Customization:** Customization is cited 9 times for Microsoft Dynamics 365 Sales and 2 times for Oracle On Demand, with reviewers noting more flexibility in Dynamics 365 Sales.
- **Automation:** Automation is mentioned 8 times for Microsoft Dynamics 365 Sales, with reviewers highlighting workflow automation and AI-driven features; Oracle On Demand is noted for automated workflow rules but with less frequency.
- **Reporting/analytics:** Microsoft Dynamics 365 Sales is praised for Power BI dashboards and analytics; Oracle On Demand is recognized for advanced reporting tools and data aggregation.
- **Ease of use:** Microsoft Dynamics 365 Sales has 21 all-time mentions for ease of use; Oracle On Demand has 2, with reviewers noting a steeper learning curve for Oracle On Demand.

### What are the pros and cons of Microsoft Dynamics 365 Sales vs Oracle On Demand?

Microsoft Dynamics 365 Sales is strongest in Microsoft ecosystem integration and automation, while Oracle On Demand excels in robust data management and territory controls.

- **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 and Teams (11 all-time mentions for integrations), customizable dashboards (9 mentions for customization), automation and AI-driven features (8 mentions for automation), and ease of use (21 mentions).
- **Microsoft Dynamics 365 Sales trade-offs:** Steep learning curve (13 mentions), complexity (8 mentions), not always intuitive (7 mentions), and higher cost (6 mentions).
- **Oracle On Demand strengths:** Robust data management and territory controls, strong reporting and analytics, and ease of use for experienced teams (2 mentions for ease of use, 2 for easy integration).
- **Oracle On Demand trade-offs:** Limited customization (2 mentions), less intuitive interface (2 mentions), integration issues, and slow performance in some cases.

### Is Microsoft Dynamics 365 Sales or Oracle On Demand better for small businesses?

ActiveCampaign is the better fit for small businesses, as it is the top-ranked alternative with a small-business segment focus and strong reviewer sentiment for affordability and ease of use.

- **Microsoft Dynamics 365 Sales:** Largest segment is Mid-Market; reviewers note that while it is robust and highly integrated with Microsoft tools, the complexity and cost can be challenging for small businesses.
- **Oracle On Demand:** Largest segment is Enterprise; reviewers frequently mention high costs and complexity, making it less suitable for small businesses.

### Which CRM platform has better integrations?

Microsoft Dynamics 365 Sales is favored for integrations, with more reviewer-cited integration strengths and higher all-time mention counts.

- **Microsoft Dynamics 365 Sales:** Integrations with Microsoft Teams (3 all-time mentions), Microsoft Power BI (1 all-time mention), and Outlook are frequently highlighted, with 11 all-time mentions for integrations overall.
- **Oracle On Demand:** Reviewers mention integration with Oracle products and Outlook, with 2 all-time mentions for easy integration.

### How do Microsoft Dynamics 365 Sales and Oracle On Demand compare on customer support?

Microsoft Dynamics 365 Sales and Oracle On Demand are rated within 0.2 points on Quality of Support, indicating parity at 7.5 vs 7.3.

- **Microsoft Dynamics 365 Sales:** Reviewers frequently praise responsive support and thorough guidance during onboarding, though some note that support can be inconsistent or slow for complex issues.
- **Oracle On Demand:** Reviewers highlight reliable support and easy access to help resources, with positive experiences for both setup and ongoing assistance.

### Which is easier to implement, Microsoft Dynamics 365 Sales or Oracle On Demand?

Microsoft Dynamics 365 Sales and Oracle On Demand are nearly identical on Ease of Setup, with scores of 7.2 and 7.1, indicating parity.

- **Microsoft Dynamics 365 Sales:** Reviewers describe the setup as straightforward for organizations already using Microsoft tools, but note that advanced customizations and integrations can require technical expertise and extend implementation time.
- **Oracle On Demand:** Reviewers report that setup is easy for standard deployments, but initial training is needed to unlock full value, especially for complex configurations and custom reporting.

### Which product has better Customization?

Microsoft Dynamics 365 Sales is rated higher for Customization, with more reviewer-cited flexibility and ease of tailoring the platform to business needs.

- **Microsoft Dynamics 365 Sales:** Customization is cited 9 times in all-time mentions, with reviewers highlighting easy customization and robust configuration options; the platform is frequently praised for its ability to adapt to unique workflows.
- **Oracle On Demand:** Customization is mentioned 2 times in all-time mentions, with reviewers noting that while some customization is possible, it is more rigid and less flexible compared to modern CRMs.

## Dynamics 365 Sales vs Oracle CRM On Demand

When assessing the two solutions, reviewers found Dynamics 365 Sales easier to use, set up, and administer. Reviewers also preferred doing business with Dynamics 365 Sales overall.

- Reviewers felt that Dynamics 365 Sales meets the needs of their business better than Oracle CRM On Demand.
- When comparing quality of ongoing product support, reviewers felt that Dynamics 365 Sales is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Dynamics 365 Sales over Oracle CRM On Demand.