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Compare Dynamics 365 Sales and Odoo CRM 
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At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Small-Business (68.1% of reviews)
Entry-Level Pricing
$210/month per user
$24 per app/ per user/ per month
Dynamics 365 Sales
Star Rating
(1,606)3.8 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansOdoo CRM
Star Rating
(164)4.1 out of 5
Market Segments
Small-Business (68.1% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Sales excels in Lead Scoring with a score of 9.0, while Odoo CRM's lead scoring feature is less robust at 8.2, indicating a stronger predictive capability in Dynamics 365.
- Reviewers mention that Dynamics 365 Sales offers superior Live Pipeline Management with a score of 8.9, compared to Odoo CRM's performance in this area, which is not highlighted as a strong feature, suggesting a more dynamic sales tracking experience in Dynamics 365.
- G2 users highlight that Odoo CRM shines in Email Marketing and Campaign Management, both scoring 8.0, which indicates a more user-friendly approach to marketing automation compared to Dynamics 365 Sales, which scores lower in these areas.
- Users on G2 report that Dynamics 365 Sales has a more comprehensive Customer Contract Management feature with a score of 8.0, while Odoo CRM's score of 7.9 suggests it may not meet the same level of complexity and functionality.
- Reviewers say that Odoo CRM's Ease of Use is a significant advantage, scoring 8.3 compared to Dynamics 365 Sales' 7.4, indicating that Odoo may be more accessible for small businesses and new users.
- Users report that Dynamics 365 Sales has a more extensive Data Sourcing capability, scoring 8.9, which allows for better data management and analytics compared to Odoo CRM, which does not emphasize this feature as strongly.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Free Trial
Dynamics 365 Sales
No trial information availableOdoo CRM
Free Trial is available
Ratings
Meets Requirements
8.1
1,281
8.1
113
Ease of Use
7.4
1,287
8.3
114
Ease of Setup
7.2
408
7.8
76
Ease of Admin
7.6
383
8.1
57
Quality of Support
7.5
1,123
7.8
114
Has the product been a good partner in doing business?
7.8
378
8.1
61
Product Direction (% positive)
6.3
1,262
8.7
109
Features by Category
Sales Force Automation
8.1
962
|
Verified
7.9
80
|
Verified
7.9
678
|
Verified
7.9
66
7.9
901
|
Verified
8.4
82
|
Verified
7.8
969
|
Verified
8.1
83
|
Verified
7.6
734
|
Verified
7.5
71
|
Verified
7.9
864
|
Verified
7.7
74
|
Verified
7.6
729
|
Verified
7.7
77
|
Verified
7.8
718
|
Verified
8.2
78
|
Verified
8.0
768
|
Verified
7.9
78
|
Verified
Marketing Automation
7.6
754
|
Verified
8.0
67
|
Verified
7.5
732
|
Verified
8.0
65
7.8
818
|
Verified
8.3
74
|
Verified
7.6
642
|
Verified
8.0
61
|
Verified
Customer Support
8.0
708
|
Verified
8.0
67
|
Verified
7.8
672
|
Verified
8.0
68
|
Verified
7.9
694
|
Verified
7.6
71
|
Verified
7.7
603
|
Verified
7.4
64
|
Verified
7.9
630
|
Verified
7.7
68
|
Verified
Reporting & Analytics
7.9
895
|
Verified
7.9
78
|
Verified
7.9
944
|
Verified
8.0
79
|
Verified
7.7
783
|
Verified
7.5
70
|
Verified
Mobile & Social
7.5
556
|
Verified
7.8
63
|
Verified
7.6
550
|
Verified
7.7
59
|
Verified
7.4
620
|
Verified
7.5
68
|
Verified
Platform
8.1
292
|
Verified
8.3
59
|
Verified
8.1
307
|
Verified
7.9
56
|
Verified
8.2
300
|
Verified
8.4
62
|
Verified
7.9
227
|
Verified
7.9
54
|
Verified
7.9
249
|
Verified
8.2
52
|
Verified
7.8
275
|
Verified
7.7
54
|
Verified
7.7
290
|
Verified
8.5
59
|
Verified
7.8
254
|
Verified
7.8
56
|
Verified
Integration
7.9
297
|
Verified
8.0
57
|
Verified
7.8
232
|
Verified
7.8
51
|
Verified
7.6
238
|
Verified
7.7
49
|
Verified
Generative AI
8.1
18
7.3
31
Agentic AI - CRM
8.0
5
7.4
12
6.7
5
8.6
12
7.4
7
8.5
12
9.0
5
8.5
12
8.3
5
8.3
12
8.7
5
8.3
12
8.3
5
8.5
12
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and Odoo CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Odoo CRM has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Information Technology and Services
16.0%
Computer Software
9.0%
Construction
4.9%
Marketing and Advertising
3.5%
Retail
2.8%
Other
63.9%
Alternatives
Discussions
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3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
will microsoft dynamics undergo more repackages
1 Comment
MP
They are updating annually their NAV product so I would assume they will be updating their CRM application as well.Read more
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
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