# Dynamics 365 Sales vs Membrain Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Dynamics 365 Sales excels in its integration with other Microsoft products, such as Office, Teams, and Outlook. Users appreciate how this connectivity enhances their workflow, allowing for quick access to information and seamless collaboration.
- **Users say** that Membrain stands out for its user-friendly design, which is tailored specifically for sales professionals. Reviewers highlight the intuitive interface and the active pipeline screen that keeps them engaged with their leads, making it easy to manage their sales processes.
- **According to verified reviews** , Dynamics 365 Sales has a robust feature set that includes AI-driven insights and predictive analytics. Users find these tools helpful for building stronger customer relationships and closing deals more efficiently, although some mention that the software can be complex to configure.
- **Reviewers mention** that Membrain's customer support is exceptional, with quick response times and knowledgeable staff. This level of service is frequently praised, making users feel supported and confident in using the software for their sales needs.
- **G2 reviewers highlight** that while Dynamics 365 Sales has a higher entry-level price, many users feel it offers good value due to its extensive features. However, some users express that the cost may be a barrier for smaller businesses compared to Membrain's more affordable pricing model.
- **Users report** that Membrain's customization capabilities allow for tailored workflows that fit their specific sales processes. This flexibility is a significant advantage for small businesses looking to optimize their sales strategies without extensive training or setup time.



| | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,618 | 222 | 
| **Largest Market Segment** | Mid-Market (39.4% of reviews) | Small-Business (59.7% of reviews) | 
| **Entry Level Price** | $210/month per user | $49.00 1 Users Per Month | 

---
## Top Pros & Cons

### Dynamics 365 Sales

Pros:
- Ease of Use (18 reviews)
- Integrations (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Complexity (7 reviews)

### Membrain

Pros:
- Ease of Use (42 reviews)
- Customization (26 reviews)

Cons:
- Missing Features (17 reviews)
- Learning Curve (11 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Sales | Membrain | 
|---|---|---|
  | **Meets Requirements** | 8.1 (1291 reviews) | 8.9 (182 reviews) | 
  | **Ease of Use** | 7.4 (1297 reviews) | 9.0 (184 reviews) | 
  | **Ease of Setup** | 7.2 (417 reviews) | 8.7 (94 reviews) | 
  | **Ease of Admin** | 7.6 (385 reviews) | 9.1 (66 reviews) | 
  | **Quality of Support** | 7.5 (1132 reviews) | 9.2 (179 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (380 reviews) | 9.6 (65 reviews) | 
  | **Product Direction (% positive)** | 6.3 (1268 reviews) | 9.3 (173 reviews) | 

---
## Pricing

### Dynamics 365 Sales

#### Entry-Level Pricing

Plan: Dynamics 365 Plan

Price: $210 /month per user

Description: Get full use of all applications in one comprehensive, cost-efficient option.


[Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing)

#### Free Trial

No

### Membrain

#### Entry-Level Pricing

Plan: Prospecting

Price: $49.00 1 Users Per Month

Description: The workflow guidance and tools needed to engage in a more human way, yet disciplined and structured.

Key Features:
- Visual Workflow Guidance 
- Enablement Content
- Qualification Visualization

[Browse all 5 editions](https://www.g2.com/products/membrain/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 7.9/10 | 1201 |
| **Membrain** | 8.1/10 | 151 |

#### Sales Force Automation

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Contact & Account Management** | 8.1 (965 reviews) ✓ Verified | 8.9 (126 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 7.9 (679 reviews) ✓ Verified | 8.2 (82 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 7.9 (905 reviews) ✓ Verified | 9.2 (132 reviews) ✓ Verified | 
| **Task / Activity Management** | 7.8 (971 reviews) ✓ Verified | 9.1 (130 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.6 (736 reviews) ✓ Verified | 8.2 (106 reviews) ✓ Verified | 
| **Desktop Integration** | 7.9 (869 reviews) ✓ Verified | 8.6 (111 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.6 (730 reviews) ✓ Verified | 8.0 (87 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (721 reviews) ✓ Verified | 7.9 (83 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.0 (768 reviews) ✓ Verified | 7.9 (89 reviews) | 

#### Marketing Automation

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Email Marketing** | 7.6 (754 reviews) ✓ Verified | 7.5 (80 reviews) | 
| **Campaign Management** | 7.5 (732 reviews) ✓ Verified | Feature Not Available | 
| **Lead Management** | 7.8 (822 reviews) ✓ Verified | 8.6 (104 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.6 (642 reviews) ✓ Verified | 7.8 (35 reviews) | 

#### Customer Support

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Case Management** | 8.0 (708 reviews) ✓ Verified | 8.4 (88 reviews) | 
| **Customer Support Portal** | 7.8 (672 reviews) ✓ Verified | 8.3 (84 reviews) | 
| **Knowledge Base** | 7.9 (694 reviews) ✓ Verified | 8.3 (87 reviews) | 
| **Call Center Features** | 7.7 (603 reviews) ✓ Verified | 7.9 (76 reviews) | 
| **Support Analytics** | 7.9 (630 reviews) ✓ Verified | 8.3 (80 reviews) | 

#### Reporting & Analytics

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Reporting** | 7.9 (896 reviews) ✓ Verified | 8.7 (116 reviews) ✓ Verified | 
| **Dashboards** | 7.9 (946 reviews) ✓ Verified | 8.9 (122 reviews) ✓ Verified | 
| **Forecasting** | 7.7 (783 reviews) ✓ Verified | 8.4 (105 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Social Collaboration Features** | 7.5 (556 reviews) ✓ Verified | 8.3 (80 reviews) ✓ Verified | 
| **Social Network Integration** | 7.6 (550 reviews) ✓ Verified | 7.9 (77 reviews) ✓ Verified | 
| **Mobile User Support** | 7.4 (620 reviews) ✓ Verified | 8.0 (96 reviews) ✓ Verified | 

#### Platform

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Customization** | 8.1 (293 reviews) ✓ Verified | 9.1 (81 reviews) ✓ Verified | 
| **Workflow Capability** | 8.1 (308 reviews) ✓ Verified | 9.0 (74 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.2 (302 reviews) ✓ Verified | 9.2 (73 reviews) ✓ Verified | 
| **Internationalization** | 7.9 (227 reviews) ✓ Verified | 8.4 (60 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.9 (249 reviews) ✓ Verified | 7.7 (54 reviews) | 
| **Document & Content Mgmt.** | 7.8 (276 reviews) ✓ Verified | 8.3 (58 reviews) ✓ Verified | 
| **Performance and Reliability** | 7.7 (292 reviews) ✓ Verified | 9.3 (71 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (254 reviews) ✓ Verified | 7.9 (54 reviews) | 

#### Integration

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Data Import & Export Tools** | 7.9 (297 reviews) ✓ Verified | 8.7 (71 reviews) ✓ Verified | 
| **Integration APIs** | 7.8 (234 reviews) ✓ Verified | 8.1 (58 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.6 (239 reviews) ✓ Verified | 8.1 (59 reviews) ✓ Verified | 

#### Generative AI

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **AI Text Generation** | 8.1 (18 reviews) | 6.8 (37 reviews) | 

#### Agentic AI - CRM

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (5 reviews) | 6.4 (12 reviews) | 
| **Multi-step Planning** | 6.7 (5 reviews) | 7.5 (12 reviews) | 
| **Cross-system Integration** | 7.7 (8 reviews) | 7.4 (12 reviews) | 
| **Adaptive Learning** | 9.0 (5 reviews) | 6.9 (12 reviews) | 
| **Natural Language Interaction** | 8.3 (5 reviews) | 6.7 (12 reviews) | 
| **Proactive Assistance** | 8.7 (5 reviews) | 7.0 (11 reviews) | 
| **Decision Making** | 8.3 (5 reviews) | 6.5 (12 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Membrain** | N/A | N/A |

#### Lead Facilitation

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Membrain** | 7.9/10 | 31 |

#### Integrated Workflows

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Task Management** | Not enough data | 9.1 (30 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.2 (28 reviews) | 
| **Calls and Voice** | Not enough data | 7.7 (24 reviews) | 
| **Other Outreach Options ** | Not enough data | 7.6 (21 reviews) | 
| **CRM Integration** | Not enough data | 8.0 (26 reviews) | 
| **Calendar** | Not enough data | 8.8 (27 reviews) | 
| **Shared Records** | Not enough data | 8.4 (23 reviews) | 

#### Repeatability and Reportability

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Content Management** | Not enough data | 8.7 (25 reviews) | 
| **Workflow Management** | Not enough data | 9.2 (24 reviews) | 
| **Workflow Performance** | Not enough data | 9.2 (22 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 9.2 (28 reviews) | 
| **Gamification** | Not enough data | 7.8 (19 reviews) | 

#### AI and Automation

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.8 (21 reviews) | 
| **Lead Scoring** | Not enough data | 8.7 (23 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 7.8 (21 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.6 (19 reviews) | 
| **Machine Learning** | Not enough data | 8.0 (20 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (13 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.0 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 6.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 6.3 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (5 reviews) | 
| **Decision Making** | Not enough data | 7.0 (5 reviews) | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Membrain** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Revenue History** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Dashboard Analytics** | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **Revenue Operations Cadence** | Not enough data | Not enough data | 

#### CRM Data Enrichment

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Calendar Sync** | Not enough data | Not enough data | 
| **Email Activity Capture** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Marketing Leads** | Not enough data | Not enough data | 
| **Contact Capture** | Not enough data | Not enough data | 

#### Account Management

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | Not enough data | 
| **Account optimization** | Not enough data | Not enough data | 
| **Historical Patterns** | Not enough data | Not enough data | 
| **Rep Performance** | Not enough data | Not enough data | 
| **Account Engagement** | Not enough data | Not enough data | 
| **Historical Win/Loss Patterns** | Not enough data | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Membrain** | 8.3/10 | 83 |

#### Agentic AI - Sales Performance Management

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Badges** | Not enough data | 8.0 (50 reviews) | 
| **Triggers** | Not enough data | 8.0 (56 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 7.4 (40 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.2 (48 reviews) | 

#### Personalization

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Profiles** | Not enough data | 8.4 (68 reviews) | 
| **Custom Reports** | Not enough data | 8.6 (63 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 9.0 (78 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.9 (70 reviews) ✓ Verified | 

#### Administrative

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (62 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.7 (60 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.5 (61 reviews) ✓ Verified | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.5/10 | 22 |
| **Membrain** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Data Sourcing** | 8.7 (21 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.5 (21 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.4 (20 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.1 (21 reviews) | Not enough data | 
| **Data Segmentation** | 8.7 (20 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Lead Scoring** | 8.7 (20 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (19 reviews) | Not enough data | 
| **Risk Analysis** | 8.3 (19 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (19 reviews) | Not enough data | 

#### Sales Management

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (20 reviews) | Not enough data | 
| **Sales Gamification** | 8.7 (19 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.5 (20 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (20 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.6/10 | 6 |
| **Membrain** | 8.5/10 | 51 |

#### Agentic AI - Sales Coaching

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Knowledge Base** | 8.9 (6 reviews) | 8.7 (46 reviews) ✓ Verified | 
| **Coaching Materials** | 8.6 (6 reviews) | 8.7 (45 reviews) ✓ Verified | 
| **Playbook Creation** | 7.5 (6 reviews) | 9.0 (42 reviews) ✓ Verified | 
| **Video Record** | 8.6 (6 reviews) | 7.4 (36 reviews) ✓ Verified | 

#### Feedback

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Review** | 8.9 (6 reviews) | 8.2 (41 reviews) ✓ Verified | 
| **Scorecard** | 8.9 (6 reviews) | 8.5 (42 reviews) ✓ Verified | 
| **Coaching Card** | 8.6 (6 reviews) | 8.4 (40 reviews) ✓ Verified | 
| **Leaderboard** | 9.2 (6 reviews) | 8.8 (40 reviews) ✓ Verified | 
| **Real-Time Updates** | 8.6 (6 reviews) | 8.9 (44 reviews) ✓ Verified | 
| **Notifications** | 8.6 (6 reviews) | 9.0 (44 reviews) ✓ Verified | 
| **Competition** | 8.6 (6 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.3 (10 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Membrain** | 7.4/10 | 75 |

#### Agentic AI - Sales Enablement

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.2 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 4.3 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 4.3 (7 reviews) | 

#### Content Management

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Content Import** | Not enough data | 8.7 (59 reviews) ✓ Verified | 
| **Content Creation** | Not enough data | 8.0 (51 reviews) | 
| **Templates** | Not enough data | 8.4 (61 reviews) | 
| **Advanced Search** | Not enough data | 8.7 (63 reviews) | 
| **Content Storage** | Not enough data | 8.8 (59 reviews) | 

#### Analytics

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Reporting** | Not enough data | 8.9 (72 reviews) | 
| **Alerts** | Not enough data | 9.1 (69 reviews) | 
| **Account-Based Engagement** | Not enough data | 9.0 (64 reviews) | 
| **Content Utilization** | Not enough data | 8.7 (59 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Sales Training ** | Not enough data | 7.3 (5 reviews) | 
| **Sales Coaching** | Not enough data | 7.7 (5 reviews) | 
| **Sales Onboarding** | Not enough data | 7.3 (5 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | 7.3 (5 reviews) | 
| **AI and Automation** | Not enough data | 3.7 (5 reviews) | 
| **End-to-End Customer Journey Insights** | Not enough data | 8.0 (5 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Membrain** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Dynamics 365 Sales (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Membrain (6):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Sales | Membrain | 
|---|---|---|
| **Small-Business** | 31.0% | 59.7% | 
| **Mid-Market** | 39.4% | 35.4% | 
| **Enterprise** | 29.6% | 4.9% | 

### By Industry

#### Dynamics 365 Sales

- **Information Technology and Services:** 12.6%
- **Computer Software:** 8.4%
- **Retail:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Accounting:** 2.8%
- **Education Management:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Insurance:** 2.3%
- **Real Estate:** 2.3%
- **Other:** 55.2%

#### Membrain

- **Information Technology and Services:** 12.1%
- **Computer Software:** 9.7%
- **Professional Training & Coaching:** 7.7%
- **Management Consulting:** 7.2%
- **Marketing and Advertising:** 4.8%
- **Mining & Metals:** 3.4%
- **Packaging and Containers:** 2.9%
- **Computer & Network Security:** 2.9%
- **Consulting:** 2.9%
- **Industrial Automation:** 2.4%
- **Other:** 44.0%

---
## Alternatives

### Alternatives to Dynamics 365 Sales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25794 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14687 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (951 reviews)

### Alternatives to Membrain

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25794 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1113 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (951 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)

---
## Top Discussions

### Dynamics 365 Sales

- Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote
  > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..."
- Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote
  > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..."
- Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments
  > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales:

Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..."
- Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment
  > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel.
 ..."
- Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment
  > **Top comment:** "1. In-store and Online Sales.
2.Inventory Management.
3.Customer Engagement.
4.Omnichannel Capabilities.
5.Payment Processing.
6.Reporting and Analytics."

### Membrain

- Title: [What is Membrain used for?](https://www.g2.com/discussions/what-is-membrain-used-for) — 2 comments
  > **Top comment:** "Membrain is a comprehensive sales enablement platform designed to enhance the effectiveness and growth of B2B sales teams. It combines traditional CRM..."
- Title: [Email & calendar integration?](https://www.g2.com/discussions/email-calendar-integration) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, there is full two-way sync of both calendar platforms and integration with any email platform.
"
- Title: [Hidden costs?](https://www.g2.com/discussions/hidden-costs) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No. We price per user for the licenses and modules that you have chosen. And a fixed price for the implementation - which includes data imports. There are no..."
- Title: [How does implementation work?](https://www.g2.com/discussions/how-does-implementation-work) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "At Membrain, we believe risky software implementations are old-fashioned. So, we eliminated them. Our Clearpath Promise removes the usual hazards -..."
- Title: [User types?](https://www.g2.com/discussions/user-types-f2149bdb-b912-40f3-9a5f-7aceec0e1aa1) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Not everyone on the team may need all the capabilities. So why do vendors charge you the same for everyone using the system?

All your users are not..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-sales-vs-membrain)