Compare Dynamics 365 Sales and Maple CRM 
At a Glance
Market Segments
Mid-Market (39.3% of reviews)
Small-Business (76.9% of reviews)
Entry-Level Pricing
$210/month per user
$12.00 1 users Per Month
Dynamics 365 Sales
Star Rating
(1,611)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansMaple CRM
Star Rating
(32)4.6 out of 5
Market Segments
Small-Business (76.9% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 users Per Month
Browse all 4 pricing plansDynamics 365 Sales vs Maple CRM
When assessing the two solutions, reviewers found Maple CRM easier to use, set up, and administer. Reviewers also preferred doing business with Maple CRM overall.
- Reviewers felt that Maple CRM meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that Maple CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Maple CRM over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Maple CRM
Immigration CRM
$12.00
1 users Per Month
Lead Management, Case Management, Documentation Process, Client Portal, Agreement & Assessment Reports, Mobile App
- Lead Management
- Case Management
- Documentation Process
Free Trial
Dynamics 365 Sales
No trial information availableMaple CRM
Free Trial is available
Ratings
Meets Requirements
8.1
1,285
9.0
24
Ease of Use
7.4
1,291
9.2
26
Ease of Setup
7.2
411
9.0
24
Ease of Admin
7.6
383
8.9
15
Quality of Support
7.5
1,126
9.5
23
Has the product been a good partner in doing business?
7.8
378
9.0
15
Product Direction (% positive)
6.3
1,266
10.0
22
Features by Category
Sales Force Automation
8.1
964
|
Verified
8.9
18
7.9
679
|
Verified
8.3
15
7.9
903
|
Verified
8.2
16
7.8
970
|
Verified
9.0
16
7.6
735
|
Verified
7.9
13
7.9
866
|
Verified
8.1
14
7.6
729
|
Verified
8.4
16
7.8
719
|
Verified
8.7
14
8.0
768
|
Verified
8.7
13
Marketing Automation
7.6
754
|
Verified
7.5
16
7.5
732
|
Verified
7.2
15
7.8
820
|
Verified
9.1
17
7.6
642
|
Verified
7.8
12
Customer Support
8.0
708
|
Verified
9.0
15
7.8
672
|
Verified
8.8
15
7.9
694
|
Verified
8.4
15
7.7
603
|
Verified
7.4
13
7.9
630
|
Verified
7.8
13
Reporting & Analytics
7.9
896
|
Verified
8.9
16
7.9
945
|
Verified
9.1
16
7.7
783
|
Verified
7.4
14
Mobile & Social
7.5
556
|
Verified
7.1
14
7.6
550
|
Verified
7.6
13
7.4
620
|
Verified
8.4
16
Platform
8.1
293
|
Verified
9.0
13
8.1
307
|
Verified
8.5
11
8.2
301
|
Verified
9.1
13
7.9
227
|
Verified
7.7
11
7.9
249
|
Verified
6.7
11
7.8
275
|
Verified
8.2
12
7.7
291
|
Verified
9.2
14
7.8
254
|
Verified
8.5
12
Integration
7.9
297
|
Verified
9.0
12
7.8
232
|
Verified
8.2
12
7.6
238
|
Verified
7.7
11
Generative AI
8.1
18
6.7
8
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and Maple CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Maple CRM has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maple CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Consulting
26.9%
Electrical/Electronic Manufacturing
11.5%
Consumer Services
11.5%
Legal Services
7.7%
Manufacturing
3.8%
Other
38.5%
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
Maple CRM has no discussions with answers
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