# Dynamics 365 Sales vs LinkedIn Sales Navigator Comparison | | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Star Rating** | 3.8 out of 5 | 4.4 out of 5 | | **Total Reviews** | 1,622 | 2,205 | | **Largest Market Segment** | Mid-Market (39.4% of reviews) | Mid-Market (48.3% of reviews) | | **Entry Level Price** | $210/month per user | Contact Us | --- ## Top Pros & Cons ### Dynamics 365 Sales Pros: - Ease of Use (18 reviews) - Integrations (11 reviews) Cons: - Learning Curve (12 reviews) - Complexity (7 reviews) ### LinkedIn Sales Navigator Pros: - Lead Generation (98 reviews) - Ease of Use (86 reviews) Cons: - Expensive (44 reviews) - Missing Features (37 reviews) --- ## Ratings Comparison | Rating | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Meets Requirements** | 8.1 (1295 reviews) | 8.7 (1810 reviews) | | **Ease of Use** | 7.5 (1301 reviews) | 8.6 (1836 reviews) | | **Ease of Setup** | 7.2 (421 reviews) | 9.0 (537 reviews) | | **Ease of Admin** | 7.6 (386 reviews) | 8.7 (283 reviews) | | **Quality of Support** | 7.5 (1136 reviews) | 8.1 (1475 reviews) | | **Has the product been a good partner in doing business?** | 7.8 (381 reviews) | 8.2 (280 reviews) | | **Product Direction (% positive)** | 6.3 (1270 reviews) | 7.9 (1757 reviews) | --- ## Pricing ### Dynamics 365 Sales #### Entry-Level Pricing Plan: Dynamics 365 Plan Price: $210 /month per user Description: Get full use of all applications in one comprehensive, cost-efficient option. [Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing) #### Free Trial No ### LinkedIn Sales Navigator #### Entry-Level Pricing Plan: Core Price: Contact Us Key Features: - Advanced lead & company search - Alerts on your saved leads and accounts - Create Custom Lists [Browse all 3 editions](https://www.g2.com/products/linkedin-sales-navigator/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | 7.9/10 | 1205 | | **LinkedIn Sales Navigator** | N/A | N/A | #### Sales Force Automation | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Contact & Account Management** | 8.1 (967 reviews) ✓ Verified | Not enough data | | **Partner Relationship Mgmt. (PRM)** | 7.9 (679 reviews) ✓ Verified | Not enough data | | **Opportunity & Pipeline Mgmt.** | 7.9 (909 reviews) ✓ Verified | Not enough data | | **Task / Activity Management** | 7.9 (974 reviews) ✓ Verified | Not enough data | | **Territory & Quota Management** | 7.6 (736 reviews) ✓ Verified | Not enough data | | **Desktop Integration** | 7.9 (872 reviews) ✓ Verified | Not enough data | | **Product & Price List Management** | 7.6 (730 reviews) ✓ Verified | Not enough data | | **Quote & Order Management** | 7.8 (722 reviews) ✓ Verified | Not enough data | | **Customer Contract Management** | 8.0 (768 reviews) ✓ Verified | Not enough data | #### Marketing Automation | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Email Marketing** | 7.6 (754 reviews) ✓ Verified | Not enough data | | **Campaign Management** | 7.5 (732 reviews) ✓ Verified | Not enough data | | **Lead Management** | 7.9 (823 reviews) ✓ Verified | Not enough data | | **Marketing ROI Analytics** | 7.6 (642 reviews) ✓ Verified | Not enough data | #### Customer Support | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Case Management** | 8.0 (708 reviews) ✓ Verified | Not enough data | | **Customer Support Portal** | 7.8 (672 reviews) ✓ Verified | Not enough data | | **Knowledge Base** | 7.9 (694 reviews) ✓ Verified | Not enough data | | **Call Center Features** | 7.7 (603 reviews) ✓ Verified | Not enough data | | **Support Analytics** | 7.9 (630 reviews) ✓ Verified | Not enough data | #### Reporting & Analytics | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Reporting** | 7.9 (897 reviews) ✓ Verified | Not enough data | | **Dashboards** | 7.9 (946 reviews) ✓ Verified | Not enough data | | **Forecasting** | 7.7 (785 reviews) ✓ Verified | Not enough data | #### Mobile & Social | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Social Collaboration Features** | 7.5 (556 reviews) ✓ Verified | Not enough data | | **Social Network Integration** | 7.6 (550 reviews) ✓ Verified | Not enough data | | **Mobile User Support** | 7.4 (621 reviews) ✓ Verified | Not enough data | #### Platform | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Customization** | 8.1 (294 reviews) ✓ Verified | Not enough data | | **Workflow Capability** | 8.1 (310 reviews) ✓ Verified | Not enough data | | **User, Role, and Access Management** | 8.2 (303 reviews) ✓ Verified | Not enough data | | **Internationalization** | 7.9 (228 reviews) ✓ Verified | Not enough data | | **Sandbox / Test Environments** | 7.9 (250 reviews) ✓ Verified | Not enough data | | **Document & Content Mgmt.** | 7.9 (278 reviews) ✓ Verified | Not enough data | | **Performance and Reliability** | 7.7 (293 reviews) ✓ Verified | Not enough data | | **Output Document Generation** | 7.8 (255 reviews) ✓ Verified | Not enough data | #### Integration | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Data Import & Export Tools** | 7.9 (298 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 7.8 (235 reviews) ✓ Verified | Not enough data | | **Breadth of Partner Applications** | 7.6 (240 reviews) ✓ Verified | Not enough data | #### Generative AI | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **AI Text Generation** | 7.9 (18 reviews) | Not enough data | #### Agentic AI - CRM | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Autonomous Task Execution** | 8.3 (5 reviews) | Not enough data | | **Multi-step Planning** | 7.7 (5 reviews) | Not enough data | | **Cross-system Integration** | 8.3 (9 reviews) | Not enough data | | **Adaptive Learning** | 9.0 (5 reviews) | Not enough data | | **Natural Language Interaction** | 8.3 (5 reviews) | Not enough data | | **Proactive Assistance** | 9.0 (5 reviews) | Not enough data | | **Decision Making** | 9.0 (5 reviews) | Not enough data | ### Sales Intelligence | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | N/A | N/A | | **LinkedIn Sales Navigator** | 8.2/10 | 1532 | #### Data Availability | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Contact Data Availability** | Not enough data | 7.9 (1388 reviews) | | **Company Data Availability** | Not enough data | 8.5 (1393 reviews) | | **Industry Research Availability** | Not enough data | 8.2 (1325 reviews) ✓ Verified | | **Technographic Data Availability** | Not enough data | 7.8 (160 reviews) | #### Data Accuracy | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Contact Data Accuracy** | Not enough data | 8.1 (1385 reviews) | | **Company Data Accuracy** | Not enough data | 8.4 (1372 reviews) | | **Technographic Data Accuracy** | Not enough data | 7.8 (158 reviews) | #### Agentic AI - Sales Intelligence | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (64 reviews) | | **Cross-system Integration** | Not enough data | 7.9 (62 reviews) | | **Adaptive Learning** | Not enough data | 8.1 (62 reviews) | | **Natural Language Interaction** | Not enough data | 8.3 (61 reviews) | | **Proactive Assistance** | Not enough data | 7.9 (63 reviews) | | **Decision Making** | Not enough data | 8.2 (63 reviews) | #### Platform | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Internationalization** | Not enough data | 8.5 (401 reviews) | | **User, Role, and Access Management** | Not enough data | 8.5 (427 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 8.7 (464 reviews) | | **Reporting/Dashboards** | Not enough data | 7.8 (424 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 8.1 (406 reviews) ✓ Verified | | **APIs** | Not enough data | Feature Not Available | #### Features | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Lead Builder** | Not enough data | 8.5 (1340 reviews) | | **Integration to CRM/Marketing Automation** | Not enough data | 7.7 (1090 reviews) | | **Data Cleaning/Enrichment** | Not enough data | 7.9 (451 reviews) | | **Data Segmentation/Filtering** | Not enough data | 8.2 (1285 reviews) ✓ Verified | | **Search** | Not enough data | 8.7 (1438 reviews) ✓ Verified | | **News/People Alerts** | Not enough data | 8.5 (1336 reviews) ✓ Verified | | **Connections** | Not enough data | 8.9 (1373 reviews) ✓ Verified | | **Reporting** | Not enough data | 7.7 (1070 reviews) ✓ Verified | | **Messaging** | Not enough data | 8.2 (1354 reviews) ✓ Verified | ### Buyer Intent Data Providers | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | N/A | N/A | | **LinkedIn Sales Navigator** | 8.4/10 | 127 | #### Data Availability | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Contact Data Availability** | Not enough data | 8.4 (123 reviews) | | **Account Data Availability** | Not enough data | 8.7 (123 reviews) | | **Offline Data** | Not enough data | 7.4 (113 reviews) | #### Platform Additional Functionality | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Integrations** | Not enough data | 8.5 (124 reviews) | | **Topic Customization** | Not enough data | 8.3 (119 reviews) | | **Natural Language Processing (NLP)** | Not enough data | 8.3 (110 reviews) | | **Alerts** | Not enough data | 8.6 (118 reviews) | | **Real-time Intent** | Not enough data | 8.5 (118 reviews) | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | 8.6/10 | 23 | | **LinkedIn Sales Navigator** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Data Sourcing** | 8.7 (22 reviews) | Not enough data | | **Exporting & Sharing Data** | 8.4 (22 reviews) | Not enough data | | **Multi-Device Data Visualization** | 8.3 (21 reviews) | Not enough data | | **Interactive Dashboards** | 8.2 (22 reviews) | Not enough data | | **Data Segmentation** | 8.7 (21 reviews) | Not enough data | #### Predictive Analytics | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Lead Scoring** | 8.7 (21 reviews) | Not enough data | | **Opportunity Scoring** | 8.7 (20 reviews) | Not enough data | | **Risk Analysis** | 8.4 (20 reviews) | Not enough data | | **Live Forecasting** | 8.4 (20 reviews) | Not enough data | #### Sales Management | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Live Pipeline Management** | 8.8 (21 reviews) | Not enough data | | **Sales Gamification** | 8.8 (20 reviews) | Not enough data | | **Account-Based Analytics** | 8.4 (21 reviews) | Not enough data | | **Activity Tracking** | 8.7 (21 reviews) | Not enough data | ### Sales Coaching | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | 8.6/10 | 6 | | **LinkedIn Sales Navigator** | N/A | N/A | #### Agentic AI - Sales Coaching | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Training | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Knowledge Base** | 8.9 (6 reviews) | Not enough data | | **Coaching Materials** | 8.6 (6 reviews) | Not enough data | | **Playbook Creation** | 7.5 (6 reviews) | Not enough data | | **Video Record** | 8.6 (6 reviews) | Not enough data | #### Feedback | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Review** | 8.9 (6 reviews) | Not enough data | | **Scorecard** | 8.9 (6 reviews) | Not enough data | | **Coaching Card** | 8.6 (6 reviews) | Not enough data | | **Leaderboard** | 9.2 (6 reviews) | Not enough data | | **Real-Time Updates** | 8.6 (6 reviews) | Not enough data | | **Notifications** | 8.6 (6 reviews) | Not enough data | | **Competition** | 8.6 (6 reviews) | Not enough data | #### Generative AI | Feature | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | --- ## Categories **Unique to Dynamics 365 Sales (3):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching) **Unique to LinkedIn Sales Navigator (2):** [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers) --- ## Reviewer Demographics ### By Company Size | Segment | Dynamics 365 Sales | LinkedIn Sales Navigator | |---|---|---| | **Small-Business** | 31.2% | 32.8% | | **Mid-Market** | 39.4% | 48.3% | | **Enterprise** | 29.4% | 18.9% | ### By Industry #### Dynamics 365 Sales - **Information Technology and Services:** 12.7% - **Computer Software:** 8.3% - **Retail:** 3.9% - **Marketing and Advertising:** 3.9% - **Financial Services:** 3.9% - **Accounting:** 2.8% - **Education Management:** 2.3% - **Non-Profit Organization Management:** 2.3% - **Insurance:** 2.3% - **Real Estate:** 2.3% - **Other:** 55.2% #### LinkedIn Sales Navigator - **Computer Software:** 26.3% - **Information Technology and Services:** 20.2% - **Marketing and Advertising:** 8.1% - **Internet:** 5.8% - **Financial Services:** 3.5% - **Staffing and Recruiting:** 2.4% - **Market Research:** 1.6% - **Telecommunications:** 1.5% - **Information Services:** 1.5% - **Computer & Network Security:** 1.4% - **Other:** 27.8% --- ## Alternatives ### Alternatives to Dynamics 365 Sales - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14713 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13871 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3091 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1442 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews) ### Alternatives to LinkedIn Sales Navigator - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9690 reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews) - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews) — 4.4/5 stars (5356 reviews) - [Lusha](https://www.g2.com/products/lusha/reviews) — 4.3/5 stars (1660 reviews) - [UpLead](https://www.g2.com/products/uplead/reviews) — 4.7/5 stars (828 reviews) - [Clearbit](https://www.g2.com/products/clearbit/reviews) — 4.4/5 stars (633 reviews) - [Lead411](https://www.g2.com/products/lead411/reviews) — 4.5/5 stars (481 reviews) - [RocketReach](https://www.g2.com/products/rocketreach/reviews) — 4.4/5 stars (1370 reviews) - [Cognism](https://www.g2.com/products/cognism/reviews) — 4.5/5 stars (1348 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) --- ## Top Discussions ### Dynamics 365 Sales - Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..." - Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..." - Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales: Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..." - Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel. ..." - Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment > **Top comment:** "1. In-store and Online Sales. 2.Inventory Management. 3.Customer Engagement. 4.Omnichannel Capabilities. 5.Payment Processing. 6.Reporting and Analytics." ### LinkedIn Sales Navigator - Title: [What is LinkedIn Sales Navigator used for?](https://www.g2.com/discussions/what-is-linkedin-sales-navigator-used-for) — 6 comments > **Top comment:** "To target the right set of accounts and generate leads" - Title: [Can you explain how to utilize LinkedIn Sales Navigator's lead recommendation feature for targeted sales outreach?](https://www.g2.com/discussions/can-you-explain-how-to-utilize-linkedin-sales-navigator-s-lead-recommendation-feature-for-targeted-sales-outreach) — 5 comments, 2 upvotes > **Top comment:** "The feature to find people from a specific persona across all targeted companies is very useful. To get started, open a company page on LinkedIn Sales..." - Title: [The LinkedIn site is unclear. What are the additional features when upgrading to premium?](https://www.g2.com/discussions/advantages) — 3 comments, 1 upvote > **Top comment:** "when upgrading you get a full list..." - Title: [InMail Usage](https://www.g2.com/discussions/inmail-usage) — 3 comments, 1 upvote > **Top comment:** "My understanding is that InMail is a way to reach out to someone who is 2 or 3 removed from you, that you cannot message directly. I've been contacted on..." - Title: [What is Sales Navigator for?](https://www.g2.com/discussions/what-is-sales-navigator-for) — 2 comments, 1 upvote > **Top comment:** "Mapping the right prospects and building meaningful connections !" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-sales-vs-linkedin-sales-navigator)