Compare Dynamics 365 Sales and Lime Software 
At a Glance
Market Segments
Mid-Market (39.3% of reviews)
Small-Business (52.2% of reviews)
Entry-Level Pricing
$210/month per user
Starting at €59.00 1 Users
Dynamics 365 Sales
Star Rating
(1,611)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansLime CRM
Star Rating
(90)4.3 out of 5
Market Segments
Small-Business (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €59.00 1 Users
Learn more about Lime CRMDynamics 365 Sales vs Lime CRM
When assessing the two solutions, reviewers found Lime CRM easier to use and set up. Reviewers also felt that Lime CRM was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that Dynamics 365 Sales meets the needs of their business better than Lime CRM.
- When comparing quality of ongoing product support, reviewers felt that Lime CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Lime CRM over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Lime CRM
Lime CRM
Starting at €59.00
1 Users
Lime CRM is a visual and user-friendly system that makes your everyday work both easier and more fun. Always customised to your specific needs.
- CRM that is tailored to your needs – not the other way around
- Packages made for sales, support and marketing teams
- Can be integrated with most other IT systems
Free Trial
Dynamics 365 Sales
No trial information availableLime CRM
Free Trial is available
Ratings
Meets Requirements
8.1
1,285
8.0
79
Ease of Use
7.4
1,291
8.5
79
Ease of Setup
7.2
411
7.8
41
Ease of Admin
7.6
383
7.6
41
Quality of Support
7.5
1,126
8.8
74
Has the product been a good partner in doing business?
7.8
378
8.4
42
Product Direction (% positive)
6.3
1,266
7.8
75
Features by Category
Sales Force Automation
8.1
964
|
Verified
7.8
65
7.9
679
|
Verified
7.0
51
7.9
903
|
Verified
7.3
60
7.8
970
|
Verified
7.5
61
7.6
735
|
Verified
6.5
49
7.9
866
|
Verified
7.2
61
7.6
729
|
Verified
6.3
52
7.8
719
|
Verified
6.4
53
8.0
768
|
Verified
7.2
55
Marketing Automation
7.6
754
|
Verified
6.8
57
7.5
732
|
Verified
6.5
55
7.8
820
|
Verified
6.6
55
7.6
642
|
Verified
5.6
44
Customer Support
8.0
708
|
Verified
7.4
59
7.8
672
|
Verified
7.4
56
7.9
694
|
Verified
7.1
54
7.7
603
|
Verified
6.9
50
7.9
630
|
Verified
6.6
47
Reporting & Analytics
7.9
896
|
Verified
6.7
56
7.9
945
|
Verified
7.2
52
7.7
783
|
Verified
6.5
49
Mobile & Social
7.5
556
|
Verified
5.4
41
7.6
550
|
Verified
5.6
44
7.4
620
|
Verified
5.3
47
Platform
8.1
293
|
Verified
7.5
52
8.1
307
|
Verified
6.4
46
8.2
301
|
Verified
7.0
51
7.9
227
|
Verified
6.2
43
7.9
249
|
Verified
5.7
43
7.8
275
|
Verified
6.3
47
7.7
291
|
Verified
7.0
50
7.8
254
|
Verified
6.5
45
Integration
7.9
297
|
Verified
6.5
51
7.8
232
|
Verified
6.4
50
7.6
238
|
Verified
6.2
39
Generative AI
8.1
18
Feature Not Available
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and Lime CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Lime CRM is categorized as Customer Communications Management, Live Chat, Help Desk, Customer Self-Service, Customer Service Automation, and Digital Customer Service Platforms
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lime CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Computer Software
4.4%
Construction
4.4%
Events Services
4.4%
Information Technology and Services
4.4%
Oil & Energy
4.4%
Other
77.8%
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
Lime CRM has no discussions with answers
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