# Dynamics 365 Sales vs Introhive Comparison | | Dynamics 365 Sales | Introhive | |---|---|---| | **Star Rating** | 3.8 out of 5 | 4.5 out of 5 | | **Total Reviews** | 1,618 | 86 | | **Largest Market Segment** | Mid-Market (39.4% of reviews) | Mid-Market (49.4% of reviews) | | **Entry Level Price** | $210/month per user | No pricing available | --- ## Top Pros & Cons ### Dynamics 365 Sales Pros: - Ease of Use (21 reviews) - Integrations (11 reviews) Cons: - Learning Curve (13 reviews) - Complexity (8 reviews) ### Introhive Pros: - Customer Support (3 reviews) - Analytics (1 reviews) Cons: - Confusion (1 reviews) - Difficult Learning Curve (1 reviews) --- ## Ratings Comparison | Rating | Dynamics 365 Sales | Introhive | |---|---|---| | **Meets Requirements** | 8.1 (1291 reviews) | 8.7 (68 reviews) | | **Ease of Use** | 7.4 (1297 reviews) | 9.0 (70 reviews) | | **Ease of Setup** | 7.2 (417 reviews) | 7.9 (51 reviews) | | **Ease of Admin** | 7.6 (385 reviews) | 8.4 (50 reviews) | | **Quality of Support** | 7.5 (1132 reviews) | 9.1 (69 reviews) | | **Has the product been a good partner in doing business?** | 7.8 (380 reviews) | 9.0 (51 reviews) | | **Product Direction (% positive)** | 6.3 (1268 reviews) | 8.5 (62 reviews) | --- ## Pricing ### Dynamics 365 Sales #### Entry-Level Pricing Plan: Dynamics 365 Plan Price: $210 /month per user Description: Get full use of all applications in one comprehensive, cost-efficient option. [Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing) #### Free Trial No ### Introhive #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | 7.9/10 | 1201 | | **Introhive** | N/A | N/A | #### Sales Force Automation | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Contact & Account Management** | 8.1 (965 reviews) ✓ Verified | Not enough data | | **Partner Relationship Mgmt. (PRM)** | 7.9 (679 reviews) ✓ Verified | Not enough data | | **Opportunity & Pipeline Mgmt.** | 7.9 (905 reviews) ✓ Verified | Not enough data | | **Task / Activity Management** | 7.8 (971 reviews) ✓ Verified | Not enough data | | **Territory & Quota Management** | 7.6 (736 reviews) ✓ Verified | Not enough data | | **Desktop Integration** | 7.9 (869 reviews) ✓ Verified | Not enough data | | **Product & Price List Management** | 7.6 (730 reviews) ✓ Verified | Not enough data | | **Quote & Order Management** | 7.8 (721 reviews) ✓ Verified | Not enough data | | **Customer Contract Management** | 8.0 (768 reviews) ✓ Verified | Not enough data | #### Marketing Automation | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Email Marketing** | 7.6 (754 reviews) ✓ Verified | Not enough data | | **Campaign Management** | 7.5 (732 reviews) ✓ Verified | Not enough data | | **Lead Management** | 7.8 (822 reviews) ✓ Verified | Not enough data | | **Marketing ROI Analytics** | 7.6 (642 reviews) ✓ Verified | Not enough data | #### Customer Support | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Case Management** | 8.0 (708 reviews) ✓ Verified | Not enough data | | **Customer Support Portal** | 7.8 (672 reviews) ✓ Verified | Not enough data | | **Knowledge Base** | 7.9 (694 reviews) ✓ Verified | Not enough data | | **Call Center Features** | 7.7 (603 reviews) ✓ Verified | Not enough data | | **Support Analytics** | 7.9 (630 reviews) ✓ Verified | Not enough data | #### Reporting & Analytics | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Reporting** | 7.9 (896 reviews) ✓ Verified | Not enough data | | **Dashboards** | 7.9 (946 reviews) ✓ Verified | Not enough data | | **Forecasting** | 7.7 (783 reviews) ✓ Verified | Not enough data | #### Mobile & Social | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Social Collaboration Features** | 7.5 (556 reviews) ✓ Verified | Not enough data | | **Social Network Integration** | 7.6 (550 reviews) ✓ Verified | Not enough data | | **Mobile User Support** | 7.4 (620 reviews) ✓ Verified | Not enough data | #### Platform | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Customization** | 8.1 (293 reviews) ✓ Verified | Not enough data | | **Workflow Capability** | 8.1 (308 reviews) ✓ Verified | Not enough data | | **User, Role, and Access Management** | 8.2 (302 reviews) ✓ Verified | Not enough data | | **Internationalization** | 7.9 (227 reviews) ✓ Verified | Not enough data | | **Sandbox / Test Environments** | 7.9 (249 reviews) ✓ Verified | Not enough data | | **Document & Content Mgmt.** | 7.8 (276 reviews) ✓ Verified | Not enough data | | **Performance and Reliability** | 7.7 (292 reviews) ✓ Verified | Not enough data | | **Output Document Generation** | 7.8 (254 reviews) ✓ Verified | Not enough data | #### Integration | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Data Import & Export Tools** | 7.9 (297 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 7.8 (234 reviews) ✓ Verified | Not enough data | | **Breadth of Partner Applications** | 7.6 (239 reviews) ✓ Verified | Not enough data | #### Generative AI | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **AI Text Generation** | 8.1 (18 reviews) | Not enough data | #### Agentic AI - CRM | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | | **Multi-step Planning** | 6.7 (5 reviews) | Not enough data | | **Cross-system Integration** | 7.7 (8 reviews) | Not enough data | | **Adaptive Learning** | 9.0 (5 reviews) | Not enough data | | **Natural Language Interaction** | 8.3 (5 reviews) | Not enough data | | **Proactive Assistance** | 8.7 (5 reviews) | Not enough data | | **Decision Making** | 8.3 (5 reviews) | Not enough data | ### Sales Intelligence | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | N/A | N/A | | **Introhive** | 7.9/10 | 48 | #### Data Availability | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Contact Data Availability** | Not enough data | 8.4 (41 reviews) | | **Company Data Availability** | Not enough data | 8.3 (41 reviews) | | **Industry Research Availability** | Not enough data | 7.1 (34 reviews) ✓ Verified | | **Technographic Data Availability** | Not enough data | Not enough data | #### Data Accuracy | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Contact Data Accuracy** | Not enough data | 7.8 (41 reviews) | | **Company Data Accuracy** | Not enough data | 7.7 (40 reviews) | | **Technographic Data Accuracy** | Not enough data | Not enough data | #### Agentic AI - Sales Intelligence | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Platform | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Internationalization** | Not enough data | 7.0 (18 reviews) | | **User, Role, and Access Management** | Not enough data | 8.1 (27 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 8.5 (31 reviews) | | **Reporting/Dashboards** | Not enough data | 7.3 (26 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 6.1 (17 reviews) ✓ Verified | | **APIs** | Not enough data | 7.5 (24 reviews) | #### Features | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Lead Builder** | Not enough data | 8.9 (19 reviews) | | **Integration to CRM/Marketing Automation** | Not enough data | 8.5 (38 reviews) | | **Data Cleaning/Enrichment** | Not enough data | 8.1 (30 reviews) ✓ Verified | | **Data Segmentation/Filtering** | Not enough data | 8.4 (21 reviews) ✓ Verified | | **Search** | Not enough data | 8.6 (37 reviews) ✓ Verified | | **News/People Alerts** | Not enough data | 8.2 (36 reviews) ✓ Verified | | **Connections** | Not enough data | 8.7 (38 reviews) ✓ Verified | | **Reporting** | Not enough data | 7.7 (31 reviews) ✓ Verified | | **Messaging** | Not enough data | 8.5 (22 reviews) ✓ Verified | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | N/A | N/A | | **Introhive** | 9.4/10 | 19 | #### Lead Facilitation | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Customer-facing Chatbot** | Not enough data | Feature Not Available | | **Lead Qualification** | Not enough data | 9.4 (12 reviews) ✓ Verified | | **Lead Follow-up** | Not enough data | Feature Not Available | | **Meeting Scheduling ** | Not enough data | Feature Not Available | #### Organization | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Opportunity and Pipeline Management ** | Not enough data | 9.0 (13 reviews) ✓ Verified | | **Data Entry** | Not enough data | 9.6 (15 reviews) ✓ Verified | | **Integrations / APIs** | Not enough data | 9.2 (16 reviews) ✓ Verified | #### Performance Analysis | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Coaching ** | Not enough data | 9.4 (11 reviews) ✓ Verified | | **Peformance Tracking** | Not enough data | 9.4 (12 reviews) ✓ Verified | #### Sales Analysis | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **ROI Forecasting ** | Not enough data | 9.4 (12 reviews) ✓ Verified | | **Sales Forecasting ** | Not enough data | 9.6 (12 reviews) ✓ Verified | #### Generative AI | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - AI Sales Assistant | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | 8.5/10 | 22 | | **Introhive** | 8.5/10 | 16 | #### Agentic AI - Sales Analytics | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Data Sourcing** | 8.7 (21 reviews) | 8.5 (14 reviews) | | **Exporting & Sharing Data** | 8.5 (21 reviews) | 8.2 (14 reviews) | | **Multi-Device Data Visualization** | 8.4 (20 reviews) | 8.8 (11 reviews) | | **Interactive Dashboards** | 8.1 (21 reviews) | 8.6 (13 reviews) | | **Data Segmentation** | 8.7 (20 reviews) | 8.2 (13 reviews) | #### Predictive Analytics | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Lead Scoring** | 8.7 (20 reviews) | 8.8 (13 reviews) | | **Opportunity Scoring** | 8.6 (19 reviews) | 8.8 (13 reviews) | | **Risk Analysis** | 8.3 (19 reviews) | 8.6 (12 reviews) | | **Live Forecasting** | 8.3 (19 reviews) | 8.6 (11 reviews) | #### Sales Management | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Live Pipeline Management** | 8.8 (20 reviews) | 8.5 (11 reviews) | | **Sales Gamification** | 8.7 (19 reviews) | 8.5 (10 reviews) | | **Account-Based Analytics** | 8.5 (20 reviews) | 8.7 (9 reviews) | | **Activity Tracking** | 8.7 (20 reviews) | 9.1 (11 reviews) | ### Sales Coaching | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | 8.6/10 | 6 | | **Introhive** | N/A | N/A | #### Agentic AI - Sales Coaching | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Training | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Knowledge Base** | 8.9 (6 reviews) | Not enough data | | **Coaching Materials** | 8.6 (6 reviews) | Not enough data | | **Playbook Creation** | 7.5 (6 reviews) | Not enough data | | **Video Record** | 8.6 (6 reviews) | Not enough data | #### Feedback | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Review** | 8.9 (6 reviews) | Not enough data | | **Scorecard** | 8.9 (6 reviews) | Not enough data | | **Coaching Card** | 8.6 (6 reviews) | Not enough data | | **Leaderboard** | 9.2 (6 reviews) | Not enough data | | **Real-Time Updates** | 8.6 (6 reviews) | Not enough data | | **Notifications** | 8.6 (6 reviews) | Not enough data | | **Competition** | 8.6 (6 reviews) | Not enough data | #### Generative AI | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Data Quality | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Sales** | N/A | N/A | | **Introhive** | 8.5/10 | 39 | #### Functionality | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Identification** | Not enough data | 8.2 (30 reviews) | | **Correction** | Not enough data | 8.1 (30 reviews) | | **Normalization** | Not enough data | 8.5 (28 reviews) | | **Preventative Cleaning** | Not enough data | 8.4 (24 reviews) | | **Data Matching** | Not enough data | 8.4 (16 reviews) | #### Management | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **Reporting** | Not enough data | 8.3 (28 reviews) | | **Automation** | Not enough data | 8.6 (29 reviews) | | **Quality Audits** | Not enough data | 8.7 (15 reviews) | | **Dashboard** | Not enough data | 8.6 (16 reviews) | | **Governance** | Not enough data | 9.0 (16 reviews) | #### Generative AI | Feature | Dynamics 365 Sales | Introhive | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics) **Unique to Dynamics 365 Sales (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching) **Unique to Introhive (3):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Data Quality Tools](https://www.g2.com/categories/data-quality), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence) --- ## Reviewer Demographics ### By Company Size | Segment | Dynamics 365 Sales | Introhive | |---|---|---| | **Small-Business** | 31.0% | 16.5% | | **Mid-Market** | 39.4% | 49.4% | | **Enterprise** | 29.6% | 34.1% | ### By Industry #### Dynamics 365 Sales - **Information Technology and Services:** 12.6% - **Computer Software:** 8.4% - **Retail:** 3.9% - **Marketing and Advertising:** 3.9% - **Financial Services:** 3.9% - **Accounting:** 2.8% - **Education Management:** 2.3% - **Non-Profit Organization Management:** 2.3% - **Insurance:** 2.3% - **Real Estate:** 2.3% - **Other:** 55.2% #### Introhive - **Legal Services:** 27.7% - **Accounting:** 20.5% - **Law Practice:** 9.6% - **Information Technology and Services:** 8.4% - **Management Consulting:** 7.2% - **Financial Services:** 6.0% - **Real Estate:** 4.8% - **Marketing and Advertising:** 2.4% - **Hospital & Health Care:** 2.4% - **Computer Software:** 2.4% - **Other:** 8.4% --- ## Alternatives ### Alternatives to Dynamics 365 Sales - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (951 reviews) ### Alternatives to Introhive - [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews) - [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) — 4.5/5 stars (9092 reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) — 4.4/5 stars (2198 reviews) - [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews) - [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6639 reviews) - [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (574 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9646 reviews) --- ## Top Discussions ### Dynamics 365 Sales - Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..." - Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..." - Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales: Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..." - Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel. ..." - Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment > **Top comment:** "1. In-store and Online Sales. 2.Inventory Management. 3.Customer Engagement. 4.Omnichannel Capabilities. 5.Payment Processing. 6.Reporting and Analytics." ### Introhive - Title: [How do you use an Introhive?](https://www.g2.com/discussions/how-do-you-use-an-introhive) — 1 comment > **Top comment:** "In my view there are three primary ways to use Introhive: 1) Uploading contacts, appointments, and interactions into CRM takes the manual entry away and..." - Title: [What does Introhive do?](https://www.g2.com/discussions/what-does-introhive-do) — 1 comment > **Top comment:** "Uses technology and AI to automate CRM data entry. It also can help cleanse data, identify sales opportunities, and arm the team with up to date information..." - Title: [Which CRM systems does Introhive currently support?](https://www.g2.com/discussions/which-crm-systems-does-introhive-support) — 1 comment, 2 upvotes *(includes official response)* > **Top comment:** "Introhive can integrate with Salesforce.com, Microsoft Dynamics CRM, Oracle Sales Could, LexisNexis InterAction, SAP Cloud for Sales, and NetSuite" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-sales-vs-introhive)