Compare Dynamics 365 Sales and InStream Group 
At a Glance
Market Segments
Mid-Market (39.3% of reviews)
Small-Business (43.0% of reviews)
Entry-Level Pricing
$210/month per user
$0 per user
Dynamics 365 Sales
Star Rating
(1,611)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansInStream Group
Star Rating
(122)4.2 out of 5
Market Segments
Small-Business (43.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per user
Browse all 5 pricing plansDynamics 365 Sales vs InStream Group
When assessing the two solutions, reviewers found InStream Group easier to use, set up, and administer. Reviewers also preferred doing business with InStream Group overall.
- Reviewers felt that InStream Group meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that InStream Group is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of InStream Group over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Free Trial
Dynamics 365 Sales
No trial information availableInStream Group
Free Trial is available
Ratings
Meets Requirements
8.1
1,285
8.7
107
Ease of Use
7.4
1,291
8.8
108
Ease of Setup
7.2
411
8.4
44
Ease of Admin
7.6
383
8.5
43
Quality of Support
7.5
1,126
8.9
106
Has the product been a good partner in doing business?
7.8
378
8.9
42
Product Direction (% positive)
6.3
1,266
9.1
105
Features by Category
Sales Force Automation
8.1
964
|
Verified
8.8
87
|
Verified
7.9
679
|
Verified
Feature Not Available
7.9
903
|
Verified
8.3
81
|
Verified
7.8
970
|
Verified
8.5
82
|
Verified
7.6
735
|
Verified
8.3
78
|
Verified
7.9
866
|
Verified
8.3
80
|
Verified
7.6
729
|
Verified
8.3
81
|
Verified
7.8
719
|
Verified
8.3
79
|
Verified
8.0
768
|
Verified
8.5
82
|
Verified
Marketing Automation
7.6
754
|
Verified
8.6
78
|
Verified
7.5
732
|
Verified
Feature Not Available
7.8
820
|
Verified
8.5
81
|
Verified
7.6
642
|
Verified
Feature Not Available
Customer Support
8.0
708
|
Verified
8.4
80
|
Verified
7.8
672
|
Verified
8.2
80
|
Verified
7.9
694
|
Verified
8.4
79
|
Verified
7.7
603
|
Verified
8.1
78
|
Verified
7.9
630
|
Verified
8.4
80
|
Verified
Reporting & Analytics
7.9
896
|
Verified
8.3
81
|
Verified
7.9
945
|
Verified
8.5
82
|
Verified
7.7
783
|
Verified
8.4
77
|
Verified
Mobile & Social
7.5
556
|
Verified
8.3
78
|
Verified
7.6
550
|
Verified
8.4
79
|
Verified
7.4
620
|
Verified
8.2
75
|
Verified
Platform
8.1
293
|
Verified
7.7
33
|
Verified
8.1
307
|
Verified
7.8
33
|
Verified
8.2
301
|
Verified
7.9
34
|
Verified
7.9
227
|
Verified
8.5
33
|
Verified
7.9
249
|
Verified
7.9
29
|
Verified
7.8
275
|
Verified
7.6
30
7.7
291
|
Verified
8.2
31
|
Verified
7.8
254
|
Verified
7.5
30
|
Verified
Integration
7.9
297
|
Verified
7.4
32
|
Verified
7.8
232
|
Verified
7.6
31
|
Verified
7.6
238
|
Verified
7.5
31
|
Verified
Generative AI
8.1
18
Not enough data
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and InStream Group are categorized as CRM
Unique Categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
InStream Group has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
InStream Group
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Information Technology and Services
11.4%
Retail
9.6%
Telecommunications
7.0%
Hospital & Health Care
5.3%
Marketing and Advertising
5.3%
Other
61.4%
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
InStream Group has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
