Link copied to clipboard # Dynamics 365 Sales vs HubSpot Sales Hub Comparison - What are their main differences? Share [ Export ](/compare/dynamics-365-sales/hubspot-sales-hub/export.csv) Microsoft Dynamics 365 SalesHubSpot Sales Hub[+ Add Product](#) Reviews **Dynamics 365 Sales** [ 3.8/5(1,624) ](https://www.g2.com/products/dynamics-365-sales/reviews#reviews) **HubSpot Sales Hub** [ 4.4/5(14,348) ](https://www.g2.com/products/hubspot-sales-hub/reviews#reviews) Pricing **Dynamics 365 Sales** **$210** /month per user · Dynamics 365 Plan **HubSpot Sales Hub** Free Trial **$0.00** · Free HubSpot CRM **Pricing Insights** from reviews Time to Implement **Dynamics 365 Sales** 4 months Based on 96 responses **HubSpot Sales Hub** 2 monthsFaster Based on 2000 responses Return on Investment **Dynamics 365 Sales** 18 months Based on 72 responses **HubSpot Sales Hub** 11 months7 months sooner Based on 1640 responses Perceived Cost **Dynamics 365 Sales** $$$$$ **HubSpot Sales Hub** $$$$$ Average Discount **Dynamics 365 Sales** 16% **HubSpot Sales Hub** 16% ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Dynamics 365 Sales** [ Ease of Use (18) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519878&qs=pros-and-cons#reviews)[ Integrations (11) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519800&qs=pros-and-cons#reviews)[ Learning Curve (12) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520507&qs=pros-and-cons#reviews)[ Complexity (7) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520463&qs=pros-and-cons#reviews) **HubSpot Sales Hub** [ Ease of Use (1216) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1250020&qs=pros-and-cons#reviews)[ Features (702) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253932&qs=pros-and-cons#reviews)[ Missing Features (435) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1252638&qs=pros-and-cons#reviews)[ Limited Features (409) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253709&qs=pros-and-cons#reviews) Integrations **Dynamics 365 Sales** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/dynamics-365-sales/integrations) **HubSpot Sales Hub** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5fef15936627dac55873302a7b11add3/absorb-software-absorb-lms.png "Product Avatar Image") Absorb LMS ](https://www.g2.com/products/absorb-software-absorb-lms/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ View all ](https://www.g2.com/products/hubspot-sales-hub/integrations) Screenshots **Dynamics 365 Sales** ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png) **HubSpot Sales Hub** ![HubSpot Sales Hub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1478161/conversation-intelligence-en.png) Ratings Meets Requirements **Dynamics 365 Sales** 8.1 8.11,295 **HubSpot Sales Hub** 8.6 8.610,144 Ease of Use **Dynamics 365 Sales** 7.5 7.51,301 **HubSpot Sales Hub** 8.7 8.711,317 Ease of Setup **Dynamics 365 Sales** 7.2 7.2421 **HubSpot Sales Hub** 8.3 8.35,273 Ease of Admin **Dynamics 365 Sales** 7.6 7.6386 **HubSpot Sales Hub** 8.6 8.63,204 Quality of Support **Dynamics 365 Sales** 7.5 7.51,136 **HubSpot Sales Hub** 8.6 8.69,139 Has the product been a good partner in doing business? **Dynamics 365 Sales** 7.8 7.8381 **HubSpot Sales Hub** 8.7 8.73,155 Product Direction (% positive) **Dynamics 365 Sales** 6.3 6.31,269 **HubSpot Sales Hub** 8.7 8.79,672 Features CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 7.9 1,205 8.3 8,020 Sales Force Automation Contact & Account Management 8.1 967 | Verified 8.7(won by 0.6) 6264 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Opportunity & Pipeline Mgmt. 7.9 909 | Verified 8.6(won by 0.7) 6181 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Task / Activity Management 7.8 973 | Verified 8.6(won by 0.8) 6280 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Territory & Quota Management 7.6 736 | Verified 7.8(won by 0.2) 4199 | Verified Desktop Integration 7.9 871 | Verified 8.5(won by 0.6) 5115 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Product & Price List Management 7.6 730 | Verified 7.8(won by 0.2) 3264 | Verified Quote & Order Management 7.8(tied score) 723 | Verified 7.8(tied score) 3180 | Verified Customer Contract Management 8.0 768 | Verified 8.2(won by 0.2) 2467 Partner Relationship Mgmt. (PRM) 7.9(won by default) 679 | Verified Feature Not Available Contract/License Management Not enough data Not enough data Marketing Automation Email Marketing 7.6 754 | Verified 8.7(won by 1.1) 5437 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Campaign Management 7.5 732 | Verified 8.5(won by 1.0) 5064 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Lead Management 7.9 824 | Verified 8.7(won by 0.8) 5300 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Marketing ROI Analytics 7.6 642 | Verified 8.1(won by 0.5) 4451 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Email Management Not enough data 8.1(won by default) 14 Deal Management Not enough data 9.5(won by default) 48 File Management Not enough data Not enough data Customer Support Case Management 8.0 708 | Verified 8.3(won by 0.3) 3636 | Verified Customer Support Portal 7.8 672 | Verified 8.1(won by 0.3) 2464 Knowledge Base 7.9 694 | Verified 8.4(won by 0.5) 3305 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Call Center Features 7.7 603 | Verified 8.0(won by 0.3) 3282 | Verified Support Analytics 7.9 630 | Verified 8.2(won by 0.3) 3507 | Verified Workflow Management Not enough data 8.3(won by default) 6 Sales Pipeline Management Not enough data 9.4(won by default) 37 Reporting/Analytics Not enough data 8.9(won by default) 65 Calendar Management Not enough data 9.0(won by default) 5 Pipeline Management Not enough data 9.7(won by default) 36 Communication Management Not enough data 9.9(won by default) 18 Opportunity Management Not enough data Not enough data Content Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Template Management Not enough data Not enough data Predictive Analytics Not enough data Not enough data Document Management Not enough data Not enough data Channel Management Not enough data Not enough data Commission Management Not enough data Not enough data Field Sales Management Not enough data Not enough data Reporting & Analytics Reporting 7.9 897 | Verified 8.2(won by 0.3) 5914 | Verified Dashboards 7.9 946 | Verified 8.4(won by 0.5) 6181 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Forecasting 7.7 784 | Verified 8.0(won by 0.3) 4317 | Verified Mobile & Social Social Collaboration Features 7.5 556 | Verified 8.0(won by 0.5) 3811 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Social Network Integration 7.6 550 | Verified 8.1(won by 0.5) 2461 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Mobile User Support 7.4 621 | Verified 7.7(won by 0.3) 4131 | Verified Third-Party Integrations Not enough data 7.9(won by default) 13 Social Media Integration Not enough data Not enough data Customer Support Not enough data Not enough data Multi-Channel Social Integration Not enough data Not enough data Platform Customization 8.1(won by 0.1) 294 | Verified 8.0 3029 | Verified Workflow Capability 8.1 310 | Verified 8.3(won by 0.2) 2651 | Verified User, Role, and Access Management 8.2 303 | Verified 8.5(won by 0.3) 2992 | Verified Internationalization 7.9 228 | Verified 8.1(won by 0.2) 2279 | Verified Sandbox / Test Environments 7.9(won by 0.4) 250 | Verified 7.5 1975 Document & Content Mgmt. 7.9 278 | Verified 8.0(won by 0.1) 2588 | Verified Performance and Reliability 7.7 293 | Verified 8.6(won by 0.9) 3072 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Output Document Generation 7.8 255 | Verified 8.0(won by 0.2) 1670 Mobile Access Not enough data 7.5(won by default) 8 Lead Generation Not enough data 9.8(won by default) 28 Integration Data Import & Export Tools 7.9 298 | Verified 8.4(won by 0.5) 2275 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Integration APIs 7.8 235 | Verified 8.2(won by 0.4) 2414 | Verified Breadth of Partner Applications 7.6 240 | Verified 8.2(won by 0.6) 2257 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Third-Party Integration Not enough data 8.1(won by default) 30 Collaboration Tools Not enough data 9.7(won by default) 17 Prospecting Tools Not enough data 9.2(won by default) 13 Internal Chat Integration Not enough data Not enough data Real-Time Data Not enough data Not enough data Generative AI AI Text Generation 7.9(won by 0.5) 18 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 698 Generative AI Not enough data 8.2(won by default) 16 Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution 8.3(won by 1.1) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 222 Multi-step Planning 7.7(won by 0.5) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 214 Cross-system Integration 8.3(won by 0.9) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 227 Adaptive Learning 9.0(won by 1.9) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 215 Natural Language Interaction 8.3(won by 1.3) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 221 Proactive Assistance 9.0(won by 1.9) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 219 Decision Making 9.0(won by 1.8) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 216 Calendar/Reminder System Not enough data Not enough data Additional Functionality Search/Filter Not enough data 7.3(won by default) 24 Alerts/Notifications Not enough data 7.0(won by default) 5 Email Tracking Not enough data 9.1(won by default) 11 Pipeline Reports Not enough data 9.2(won by default) 6 Segmentation Not enough data 9.3(won by default) 7 Customizable Fields Not enough data 7.0(won by default) 5 Interaction Tracking Not enough data 9.8(won by default) 28 CRM Not enough data 10.0(won by default) 11 AI Copilot Not enough data 6.7(won by default) 6 Contact Database Not enough data 9.2(won by default) 20 Customer Journey Mapping Not enough data 10.0(won by default) 5 Customizable Reports Not enough data 6.7(won by default) 7 Performance Metrics Not enough data 9.4(won by default) 8 Activity Tracking Not enough data 9.4(won by default) 12 Prioritization Not enough data 7.9(won by default) 8 Email Sequences Not enough data 9.2(won by default) 24 Workflow Automation Not enough data 9.3(won by default) 39 Data Import/Export Not enough data Not enough data Lead Capture Not enough data Not enough data Batch Processing Not enough data Not enough data Tagging Not enough data Not enough data Drag & Drop Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Document Storage Not enough data Not enough data Referral Tracking Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Lead Qualification Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Sales Reports Not enough data Not enough data Reminders Not enough data Not enough data Lead Scoring Not enough data Not enough data Data Security Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Lead Nurturing Not enough data Not enough data Gamification Not enough data Not enough data Web-based Deployment Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Customer Database Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile App Not enough data Not enough data Customer Segmentation Not enough data Not enough data Lead Assignment Not enough data Not enough data For Small Businesses Not enough data Not enough data Live Chat Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Monitoring Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customer Engagement Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Not enough data Not enough data Audience Targeting Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.6 23 8.0 1,870 Agentic AI - Sales Analytics Autonomous Task Execution Not enough data 7.0(won by default) 106 Cross-system Integration Not enough data 7.1(won by default) 104 Adaptive Learning Not enough data 7.3(won by default) 102 Natural Language Interaction Not enough data 7.3(won by default) 104 Proactive Assistance Not enough data 7.2(won by default) 103 Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 8.7(won by 0.4) 22 8.3 1356 Exporting & Sharing Data 8.4(tied score) 22 8.4(tied score) 1424 Multi-Device Data Visualization 8.3(won by 0.1) 21 8.2 1287 Interactive Dashboards 8.2 22 8.6(won by 0.4) 1542 Data Segmentation 8.7(won by 0.3) 21 8.4 1387 Predictive Analytics Lead Scoring 8.7(won by 0.6) 21 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 1346 Opportunity Scoring 8.7(won by 0.5) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 1299 Risk Analysis 8.4(won by 0.6) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 1128 Live Forecasting 8.4(won by 0.5) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 1261 Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.8(tied score) 21 8.8(tied score) 1549 Sales Gamification 8.8(won by 0.9) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 1242 Account-Based Analytics 8.4(tied score) 21 8.4(tied score) 1404 Activity Tracking 8.7 21 8.9(won by 0.2) 1625 Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) Not enough data 8.4 840 Lead Facilitation Customer-facing Chatbot Not enough data 8.4(won by default) 525 Lead Qualification Not enough data 8.6(won by default) 622 Lead Follow-up Not enough data 8.9(won by default) 650 Meeting Scheduling Not enough data 8.9(won by default) 656 Organization Opportunity and Pipeline Management Not enough data 8.9(won by default) 677 Data Entry Not enough data 8.8(won by default) 667 Integrations / APIs Not enough data 8.6(won by default) 602 Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Coaching Not enough data 8.3(won by default) 555 Peformance Tracking Not enough data 8.8(won by default) 666 Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis Sales Forecasting Not enough data 8.7(won by default) 619 ROI Forecasting Not enough data Feature Not Available Generative AI AI Text Generation Not enough data 8.1(won by default) 155 AI Text Summarization Not enough data 8.3(won by default) 154 Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution Not enough data 7.7(won by default) 19 Multi-step Planning Not enough data 8.1(won by default) 19 Cross-system Integration Not enough data 8.1(won by default) 19 Adaptive Learning Not enough data 8.1(won by default) 19 Natural Language Interaction Not enough data 8.0(won by default) 19 Proactive Assistance Not enough data 8.0(won by default) 19 Decision Making Not enough data 8.2(won by default) 19 AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) Not enough data 8.0 1,905 Integrated Workflows Task Management Not enough data 8.8(won by default) 1639 Email Tracking/Automation Not enough data 9.0(won by default) 1692 Calls and Voice Not enough data 8.3(won by default) 1439 Other Outreach Options Not enough data 8.2(won by default) 1334 CRM Integration Not enough data 8.8(won by default) 1525 Calendar Not enough data 8.7(won by default) 1389 Shared Records Not enough data 8.5(won by default) 1300 Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management Not enough data 8.6(won by default) 1476 Workflow Management Not enough data 8.7(won by default) 1550 Workflow Performance Not enough data 8.6(won by default) 1520 Sales Coaching and Insights Not enough data 8.1(won by default) 1392 Gamification Not enough data Feature Not Available AI and Automation Lead Prioritization Not enough data 8.2(won by default) 1248 Lead Scoring Not enough data 8.1(won by default) 1209 Best Time of Day Scheduling Not enough data 8.1(won by default) 1201 Buyer Intelligence Not enough data 7.8(won by default) 1081 Machine Learning Not enough data 7.7(won by default) 1029 Generative AI AI Text Generation Not enough data 7.3(won by default) 494 Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution Not enough data 7.0(won by default) 180 Multi-step Planning Not enough data 7.1(won by default) 180 Cross-system Integration Not enough data 7.1(won by default) 181 Adaptive Learning Not enough data 7.3(won by default) 180 Natural Language Interaction Not enough data 7.1(won by default) 181 Proactive Assistance Not enough data 7.2(won by default) 181 Decision Making Not enough data 7.1(won by default) 183 Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data 7.7 386 Call Analytics Call Recording Not enough data 8.2(won by default) 303 Machine Learning Not enough data 7.9(won by default) 269 Call Analysis Not enough data 8.0(won by default) 278 Lead Qualification Not enough data Feature Not Available Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Artificial Intelligence - Conversation Intelligence Speech-to-Text Not enough data 7.5(won by default) 243 Customer Scoring Not enough data Feature Not Available Sentiment Analysis Not enough data Not enough data Generative AI AI Text Summarization Not enough data 7.6(won by default) 111 Generative AI Not enough data Not enough data Agentic AI - Conversation Intelligence Autonomous Task Execution Not enough data 7.4(won by default) 25 Multi-step Planning Not enough data 7.5(won by default) 26 Cross-system Integration Not enough data 7.8(won by default) 26 Adaptive Learning Not enough data 7.3(won by default) 25 Natural Language Interaction Not enough data 7.7(won by default) 24 Proactive Assistance Not enough data 7.3(won by default) 24 Decision Making Not enough data 7.5(won by default) 25 Third-Party Integrations Not enough data Not enough data Forecasting Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Natural Language Processing Not enough data Not enough data For Contact Centers Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Transcription Not enough data Not enough data Playbooks Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Text Mining Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Notes Management Not enough data Not enough data Retention Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Recommendations Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Compliance Tracking Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Intent Recognition Not enough data Not enough data Tagging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prioritization Not enough data Not enough data AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);) Not enough data 8.4 11 Responses Personalization Not enough data 8.3(won by default) 10 Route To Human Not enough data 8.5(won by default) 10 Natural Language Understanding (NLU) Not enough data 7.7(won by default) 10 Multi-Language Not enough data Not enough data Automation - AI Agents Sales Follow-Up Not enough data 8.9(won by default) 9 Customer Interaction Automation Not enough data 9.1(won by default) 9 Lead Generation Not enough data 8.7(won by default) 9 Document Processing Not enough data 8.5(won by default) 9 Feedback Collection Not enough data 8.8(won by default) 8 Natural Language Processing Not enough data Not enough data Simulation and Scenario Generation Not enough data Not enough data Platform Conversation Editor Not enough data 8.2(won by default) 10 Integration Not enough data 8.3(won by default) 10 Human-In-The-Loop Not enough data 8.9(won by default) 9 Drag & Drop Editor Not enough data Not enough data Human-in-the-loop (HITL) Not enough data Not enough data Autonomy - AI Agents Independent Decision Making Not enough data 7.8(won by default) 9 Adaptive Responses Not enough data 7.8(won by default) 9 Task Execution Not enough data 8.0(won by default) 9 Problem Solving Not enough data 7.6(won by default) 9 Generative AI AI Text Generation Not enough data 9.1(won by default) 9 AI Text Summarization Not enough data 9.0(won by default) 10 Additional Functionality Agent Collaboration Not enough data Not enough data Data Governance Not enough data Not enough data Prompt Engineering Not enough data Not enough data Feedback Management Not enough data Not enough data For No-Code Development Not enough data Not enough data Version Control Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Dynamic Modeling Not enough data Not enough data API Not enough data Not enough data Memory Management Not enough data Not enough data Monitoring Not enough data Not enough data Scalability Not enough data Not enough data Cost Management Not enough data Not enough data Scheduling Not enough data Not enough data Natural Language Interface Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Multiple LLM Models Not enough data Not enough data Integration Management Not enough data Not enough data Customizable Frameworks Not enough data Not enough data Pre-built Templates Not enough data Not enough data Analytics Not enough data Not enough data Intent Recognition Not enough data Not enough data Contextual Guidance Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Attended Automation Not enough data Not enough data Drag & Drop Not enough data Not enough data For Sales/Marketing Not enough data Not enough data Generative AI Not enough data Not enough data Business Process Automation Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Deep Learning Not enough data Not enough data Code-free Development Not enough data Not enough data Compliance Management Not enough data Not enough data Automated Responses Not enough data Not enough data Knowledge Management Not enough data Not enough data Transfers/Routing Not enough data Not enough data Personalization Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customer Experience Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data Chatbot Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Customer Engagement Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Configurable Workflow Not enough data Not enough data Unattended Automation Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Workflow Automation Not enough data Not enough data Proactive Error Detection Not enough data Not enough data Business Scheduling[Hide 53 FeaturesShow 53 Features](javascript:void(0);) Not enough data 8.4 771 Integrations MS Teams Integration Not enough data 8.3(won by default) 521 Email Integration Not enough data 9.0(won by default) 719 Zoom Integration Not enough data 8.3(won by default) 586 Google Meet Integration Not enough data 8.4(won by default) 575 Salesforce Integration Not enough data 7.7(won by default) 485 Third-Party Integrations Not enough data Not enough data Branding & Customizatio Custom Booking Page Not enough data 8.6(won by default) 625 Personalized Links Not enough data 8.7(won by default) 645 Personalized Web Embed Not enough data 8.4(won by default) 566 Online Booking Not enough data Not enough data Room Booking Not enough data Not enough data Automatic Rules & Configurations Set Working Hours Not enough data 8.7(won by default) 619 Automatic Updates Not enough data 8.9(won by default) 628 Buffer Times Not enough data 8.5(won by default) 586 Real-Time Updates Not enough data Not enough data Agentic AI - Business Scheduling Autonomous Task Execution Not enough data 7.7(won by default) 48 Multi-step Planning Not enough data 7.6(won by default) 47 Additional Functionality Task Scheduling Not enough data Not enough data Customizable Branding Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Shift Swapping Not enough data Not enough data Automated Scheduling Not enough data Not enough data Drag & Drop Not enough data Not enough data Mobile Access Not enough data Not enough data Real-time Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Resource Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Timesheet Management Not enough data Not enough data Availability Management Not enough data Not enough data API Not enough data Not enough data Absence Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Generative AI Not enough data Not enough data Calendar Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Class Scheduling Not enough data Not enough data Employee Scheduling Not enough data Not enough data Facility Scheduling Not enough data Not enough data Booking Management Not enough data Not enough data User Management Not enough data Not enough data Employee Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Group Scheduling Not enough data Not enough data Customer Database Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Time Zone Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Calendar Sync Not enough data Not enough data Visitor Identification[Hide 59 FeaturesShow 59 Features](javascript:void(0);) Not enough data 6.1 17 Agentic AI - Visitor Identification Cross-system Integration Not enough data 6.0(won by default) 17 Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality Conversion Rate Optimization Not enough data Not enough data SEO Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Visual Analytics Not enough data Not enough data API Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Data Not enough data Not enough data A/B Testing Not enough data Not enough data Screen Activity Recording Not enough data Not enough data Site Search Tracking Not enough data Not enough data Trend Analysis Not enough data Not enough data Visitor Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Engagement Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Funnel Analysis Not enough data Not enough data Widgets Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Heatmaps Not enough data Not enough data Search/Filter Not enough data Not enough data Conversion Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Referral Tracking Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Data Visualization Not enough data Not enough data Behavior Tracking Not enough data Not enough data Keyword Tracking Not enough data Not enough data Pageview Tracking Not enough data Not enough data Customizable Reports Not enough data Not enough data Charting Not enough data Not enough data Visualization Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Time on Site Tracking Not enough data Not enough data Web Traffic Reporting Not enough data Not enough data Monitoring Not enough data Not enough data Tagging Not enough data Not enough data Dashboard Creation Not enough data Not enough data Campaign Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Customizable Branding Not enough data Not enough data Alerts/Notifications Not enough data Not enough data User Interaction Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Multiple Site Management Not enough data Not enough data Website Analytics Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) Not enough data 8.0 1,390 Agentic AI - Sales Performance Management Autonomous Task Execution Not enough data 6.6(won by default) 82 Natural Language Interaction Not enough data 6.8(won by default) 82 Proactive Assistance Not enough data 6.6(won by default) 82 Incentives Badges Not enough data 7.9(won by default) 769 Triggers Not enough data 8.1(won by default) 847 | Verified Commission Calculator Not enough data 7.5(won by default) 718 | Verified Leaderboards Not enough data 8.3(won by default) 943 Personalization Profiles Not enough data 8.4(won by default) 966 Custom Reports Not enough data 8.5(won by default) 1100 | Verified Dashboards Not enough data 8.8(won by default) 1198 | Verified Goal Setting/Tracking Not enough data 8.5(won by default) 990 | Verified Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations Not enough data 8.6(won by default) 1021 | Verified Employee Structure Not enough data 8.4(won by default) 902 | Verified Behavior Monitoring Not enough data 8.3(won by default) 856 Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data 7.8 2,527 Agentic AI - Email Tracking Autonomous Task Execution Not enough data 6.9(won by default) 119 Multi-step Planning Not enough data 6.9(won by default) 119 Cross-system Integration Not enough data 7.0(won by default) 119 Adaptive Learning Not enough data 6.9(won by default) 119 Natural Language Interaction Not enough data 6.9(won by default) 118 Proactive Assistance Not enough data 6.8(won by default) 119 Decision Making Not enough data 7.0(won by default) 120 Analytics Open Rates Not enough data 8.7(won by default) 2096 Link Activity Not enough data 8.8(won by default) 2081 Attachment Activity Not enough data Feature Not Available Customizations Email Platform Integration Not enough data 8.8(won by default) 2135 Email Scheduling Not enough data 8.9(won by default) 2134 Real-Time Notifications Not enough data 8.8(won by default) 2231 Templates Not enough data 8.9(won by default) 2210 Email Categorization Not enough data Feature Not Available Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation Not enough data 7.5(won by default) 485 Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data 8.3 1,508 Agentic AI - Outbound Call Tracking Autonomous Task Execution Not enough data 7.5(won by default) 63 Natural Language Interaction Not enough data 7.1(won by default) 61 Calling Record Calls Not enough data 8.6(won by default) 1189 Generate Location Not enough data 8.1(won by default) 980 Call Types Not enough data 8.6(won by default) 1148 Click-to-Call Not enough data 8.7(won by default) 1179 Auto Dialer Not enough data 7.9(won by default) 71 Contacts Personalization Not enough data 8.7(won by default) 1254 Information Locater Not enough data 8.4(won by default) 1098 Record Prospect Data Not enough data 8.6(won by default) 1157 Contact Management Not enough data Not enough data Insights Notes Not enough data 9.0(won by default) 1345 Daily Summary Not enough data 8.7(won by default) 1185 Sorts Prospects Not enough data 8.4(won by default) 1089 Automated Note Taking Not enough data 7.6(won by default) 68 Automated Voicemails Not enough data Feature Not Available Automated Emails Not enough data Feature Not Available AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);) 8.6 6 Not enough data Agentic AI - Sales Coaching Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Training Knowledge Base 8.9(won by default) 6 Not enough data Coaching Materials 8.6(won by default) 6 Not enough data Playbook Creation 7.5(won by default) 6 Not enough data Video Record 8.6(won by default) 6 Not enough data Feedback Review 8.9(won by default) 6 Not enough data Scorecard 8.9(won by default) 6 Not enough data Coaching Card 8.6(won by default) 6 Not enough data Leaderboard 9.2(won by default) 6 Not enough data Real-Time Updates 8.6(won by default) 6 Not enough data Notifications 8.6(won by default) 6 Not enough data Competition 8.6(won by default) 6 Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Feedback Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Mobile Access Not enough data Not enough data Collaboration Tools Not enough data Not enough data Gamification Not enough data Not enough data Automatic Transcription Not enough data Not enough data Call Recording Not enough data Not enough data Sales Reports Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Commenting/Notes Not enough data Not enough data Built-in Course Authoring Not enough data Not enough data Learning Paths/Tracks Not enough data Not enough data Assessment Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Call Monitoring Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Learning Management Not enough data Not enough data Content Management Not enough data Not enough data Training Management Not enough data Not enough data Document Management Not enough data Not enough data Content Library Not enough data Not enough data Recommendations Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Tracking Not enough data Not enough data Performance Management Not enough data Not enough data Onboarding Not enough data Not enough data Search/Filter Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) Not enough data 7.7 1,027 Agentic AI - Sales Enablement Autonomous Task Execution Not enough data 6.9(won by default) 61 Natural Language Interaction Not enough data 6.9(won by default) 60 Proactive Assistance Not enough data 6.8(won by default) 59 Content Management Content Import Not enough data 8.4(won by default) 801 Advanced Search Not enough data 8.2(won by default) 811 Content Library Not enough data 8.3(won by default) 797 Content Creation Not enough data Feature Not Available Templates Not enough data Feature Not Available Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting Not enough data 8.4(won by default) 882 Alerts Not enough data 8.5(won by default) 881 Account-Based Engagement Not enough data 8.4(won by default) 824 Content Utilization Not enough data 8.3(won by default) 798 Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Training Not enough data 7.5(won by default) 38 Sales Coaching Not enough data 7.4(won by default) 38 Sales Onboarding Not enough data 7.7(won by default) 39 Revenue Enablement - Sales Enablement Cross-Functional Alignment Not enough data 7.3(won by default) 38 AI and Automation Not enough data 7.1(won by default) 39 End-to-End Customer Journey Insights Not enough data 7.4(won by default) 39 Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data Show 5 feature categories with incomplete data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Insurance CRM[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Relationship Management - Insurance CRM Renewal Management Not enough data Not enough data Client Communication Tools Not enough data Not enough data Lead Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Winbacks Not enough data Not enough data Communication History Not enough data Not enough data Activity Management Not enough data Not enough data Reputation Management Not enough data Not enough data Template Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Email Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Insurance Management Not enough data Not enough data Follow up Automation - Insurance CRM Automated Follow-Ups Not enough data Not enough data Marketing Campaigns Not enough data Not enough data Document Management - Insurance CRM Documentation handling Not enough data Not enough data Integrations & Reports - Insurance CRM Integrations Not enough data Not enough data Reporting & Analytics Not enough data Not enough data Additional Functionality Sales Reports Not enough data Not enough data Customer Database Not enough data Not enough data Email Templates Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Calendar/Reminder System Not enough data Not enough data Task Scheduling Not enough data Not enough data API Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Reports Not enough data Not enough data Forecasting Not enough data Not enough data Generative AI Not enough data Not enough data Marketing Automation Not enough data Not enough data For Insurance Industry Not enough data Not enough data AI Copilot Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Capture Not enough data Not enough data AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - AI Agents Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data ## Dynamics 365 Sales vs. HubSpot Sales Hub: Which Is Best for You? Generated using AI Last updated October 01, 2026, based on 15,171 verified G2 reviews. ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Dynamics 365 Sales") ### Choose Dynamics 365 Sales if… - You need **deep integration with Microsoft 365** to unify sales, communication, and reporting workflows. - You want **AI-driven sales insights and automation** to reduce administrative time and improve forecasting accuracy. - You manage **complex sales pipelines requiring customizable dashboards and workflow automation** for better visibility. - You operate in **mid-market or enterprise environments** needing robust contract, client, and campaign management tools. - You require **centralized tracking of leads, opportunities, and customer histories** to improve follow-up and forecasting. Show more ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "HubSpot Sales Hub") ### Choose HubSpot Sales Hub if… - You want **an intuitive, easy-to-use CRM** that your team can adopt quickly with minimal training. - You need **automation of repetitive sales tasks and email sequences** to focus on high-value activities. - You seek **centralized contact and deal management** with integrated email tracking and communication history. - You require **pipeline visibility and deal tracking** with straightforward reporting and analytics for sales management. - You want **easy integration with calling tools** to log calls and recordings directly in customer records. Show more User Insights Reviewers' Company Size [![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews) Dynamics 365 Sales Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Small-Business(50 or fewer emp.) 60.5% Mid-Market(51-1000 emp.) 35.5% Enterprise(\> 1000 emp.) 4.0% Small-Business (50 or fewer emp.) 31.1% 60.5% Mid-Market (51-1000 emp.) 39.5% 35.5% Enterprise (\> 1000 emp.) 29.5% 4.0% Reviewers' Industry [![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews) Dynamics 365 Sales Information Technology and Services 12.7% Computer Software 8.3% Marketing and Advertising 3.9% Retail 3.9% Financial Services 3.9% Other 67.3% [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Computer Software 15.7% Information Technology and Services 12.2% Marketing and Advertising 9.8% Financial Services 4.3% Education Management 3.2% Other 54.8% FAQs ## Microsoft Dynamics 365 Sales vs HubSpot Sales Hub FAQs Generated using AI Last updated: August 13, 2026 ### What is the difference between Microsoft Dynamics 365 Sales vs HubSpot Sales Hub? HubSpot Sales Hub stands out for its higher user satisfaction, ease of use, and support, while Microsoft Dynamics 365 Sales is favored for its deep Microsoft ecosystem integration and advanced customization. | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | | --- | --- | | 3.8/5 (1,623 reviews) | 4.4/5 (13,907 reviews) | | Mid-Market | Small-Business | | 7.2 | 8.3 | | 7.5 | 8.6 | | Integration with Microsoft 365 ecosystem | Ease of use and intuitive interface | ### How do the pricing models of Microsoft Dynamics 365 Sales and HubSpot Sales Hub compare? HubSpot Sales Hub is rated as the stronger value on price and cost satisfaction, with a higher reviewer score than Microsoft Dynamics 365 Sales. - **Microsoft Dynamics 365 Sales:** Reviewers note that the platform can be expensive, especially when adding advanced features, and mention licensing complexity as a trade-off. - **HubSpot Sales Hub:** Reviewers highlight that while the cost can increase with team size and advanced features, satisfaction with value is higher, and the core offering is seen as strong for the price. - **Switching reasons:** Recent reviews mention switching away from Microsoft Dynamics 365 Sales due to cost and complexity, while HubSpot Sales Hub is chosen for its ease of use and perceived value. ### What are the best alternatives to Microsoft Dynamics 365 Sales and HubSpot Sales Hub? The top 3 alternatives to Microsoft Dynamics 365 Sales and HubSpot Sales Hub are Agentforce Sales, ActiveCampaign, and Apollo.io. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | Mid-Market | Reviewers cite licensing complexity and higher cost for advanced features | Integration with Microsoft 365 ecosystem | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,907 reviews) | Small-Business | Reviewers note higher satisfaction with value, but cost rises with team size | Ease of use and intuitive interface | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,874 reviews) | Mid-Market | — | Customizability and robust CRM features | | [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | Automation and email marketing integration | | [Apollo.io](https://www.g2.com/products/apollo-io/reviews) | 4.7/5 (9,745 reviews) | Small-Business | — | Lead generation and prospecting capabilities | ### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and HubSpot Sales Hub? Buyers should prioritize ease of use, integration capabilities, automation, customization, and lead management when comparing Microsoft Dynamics 365 Sales and HubSpot Sales Hub. - **Ease of Use:** Microsoft Dynamics 365 Sales: 7.5; HubSpot Sales Hub: 8.7; HubSpot is cited in 1,216 reviews for ease of use, compared to 21 for Dynamics. - **Integration:** Microsoft Dynamics 365 Sales: 11 all-time mentions; HubSpot Sales Hub: 511 all-time mentions. - **Automation:** Microsoft Dynamics 365 Sales: 8 all-time mentions; HubSpot Sales Hub: 453 all-time mentions. - **Customization:** Microsoft Dynamics 365 Sales: 9 all-time mentions; HubSpot Sales Hub: 298 all-time mentions. - **Lead Management:** Microsoft Dynamics 365 Sales: 11 all-time mentions; HubSpot Sales Hub: 571 all-time mentions. ### What are the pros and cons of Microsoft Dynamics 365 Sales vs HubSpot Sales Hub? HubSpot Sales Hub's headline strength is ease of use and intuitive design, while Microsoft Dynamics 365 Sales is strongest for integration with the Microsoft ecosystem and advanced customization. - **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 ecosystem (11 all-time mentions), advanced customization (9), automation (8), lead management (11), and pipeline management (6). - **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (13), complexity (8), not intuitive (7), higher cost for advanced features (6), and time-consuming setup (6). - **HubSpot Sales Hub strengths:** Ease of use (1,216), intuitive interface (538), integrations (511), automation (453), lead management (571), and efficiency (493). - **HubSpot Sales Hub trade-offs:** Learning curve (384), complexity (223), and higher cost for advanced features in larger teams. ### Is Microsoft Dynamics 365 Sales or HubSpot Sales Hub better for small businesses? HubSpot Sales Hub is the better fit for small businesses, with the largest reviewer segment and strong satisfaction among small-business users. - **Microsoft Dynamics 365 Sales:** Largest segment is Mid-Market; reviewers note the platform is robust but can be complex and costly for smaller teams. - **HubSpot Sales Hub:** Largest segment is Small-Business; reviewers consistently highlight ease of use, quick setup, and strong value for small teams. ### Which CRM platform has better integrations? HubSpot Sales Hub is favored by reviewers for integrations, with a significantly higher number of integration mentions and broader third-party support. - **Microsoft Dynamics 365 Sales:** Integrates with Microsoft Teams (3 all-time mentions) and Microsoft Power BI (1); reviewers highlight deep integration within the Microsoft ecosystem. - **HubSpot Sales Hub:** 511 all-time reviews mention integrations, with frequent praise for integration breadth and ease, including email, dialers, and marketing tools. ### How do Microsoft Dynamics 365 Sales and HubSpot Sales Hub compare on customer support? HubSpot Sales Hub outperforms Microsoft Dynamics 365 Sales on Quality of Support by more than 1 point, a material difference. - **Microsoft Dynamics 365 Sales:** Reviewers describe support as helpful but note variability and slower response times, with a Quality of Support score of 7.5. - **HubSpot Sales Hub:** Reviewers consistently praise responsive and knowledgeable support, with a Quality of Support score of 8.6. ### Which is easier to implement, Microsoft Dynamics 365 Sales or HubSpot Sales Hub? HubSpot Sales Hub is easier to implement, with a 1.1-point higher Ease of Setup score and consistently positive reviewer sentiment. - **Microsoft Dynamics 365 Sales:** Reviewers note a steeper learning curve, more complex setup, and the need for technical expertise or external consultants. - **HubSpot Sales Hub:** Reviewers highlight straightforward onboarding, intuitive setup, and minimal need for outside help, with many citing quick time to value. ### Which product has better Integration? HubSpot Sales Hub is the stronger product for Integration, with higher satisfaction scores and more reviewer-cited integration strengths. - **Microsoft Dynamics 365 Sales:** Integration all-time mention count: 11; integration with Microsoft Teams and Power BI noted in reviews; Ease of Use score: 7.5. - **HubSpot Sales Hub:** Integration all-time mention count: 511; reviewers highlight broad integration capabilities and ease; Ease of Use score: 8.7. Alternatives **Dynamics 365 Sales Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) **HubSpot Sales Hub Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews)