Compare Dynamics 365 Sales and HighLevel

At a Glance
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,611)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans
HighLevel
HighLevel
Star Rating
(606)4.6 out of 5
Market Segments
Small-Business (94.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that HighLevel excels in providing an all-in-one platform for digital marketing, making it easier for users to manage email campaigns, automations, and client communication. Users appreciate having everything in one place, which streamlines their workflow significantly.
  • Users say that Dynamics 365 Sales stands out for its integration within the Microsoft ecosystem, allowing teams to work smarter. Reviewers highlight its ability to unify customer data, which is incredibly valuable for enhancing sales processes and improving client relationships.
  • According to verified reviews, HighLevel's support team receives high praise for their responsiveness and ability to simplify complex features. Users mention that support staff take the time to break down processes into manageable steps, which is particularly helpful for those new to the platform.
  • Reviewers mention that while Dynamics 365 Sales offers a user-friendly experience, some users find it challenging to configure for specific workflows. However, many appreciate the intuitive onboarding process, which helps ease the initial setup.
  • G2 reviewers highlight that HighLevel, despite its complexity, provides powerful marketing tools that can take time to master. Some users note that it can be overwhelming at first, but once they get accustomed to the platform, it becomes a valuable asset for managing marketing efforts.
  • Users report that Dynamics 365 Sales is beneficial for sales growth, with features like AI integration that enhance productivity. Many find it to be a reliable tool for managing sales activities, although they wish for more robust customization options to better fit their unique needs.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
HighLevel
Starter
$97.00
Per Month
Browse all 2 pricing plans
Free Trial
Dynamics 365 Sales
No trial information available
HighLevel
Free Trial is available
Ratings
Meets Requirements
8.1
1,285
8.7
204
Ease of Use
7.4
1,291
7.8
541
Ease of Setup
7.2
411
7.3
330
Ease of Admin
7.6
383
8.0
148
Quality of Support
7.5
1,126
8.1
198
Has the product been a good partner in doing business?
7.8
378
8.6
142
Product Direction (% positive)
6.3
1,266
9.0
201
Features by Category
Sales Force Automation
8.1
964
|
Verified
8.8
112
7.9
679
|
Verified
Feature Not Available
7.9
903
|
Verified
9.0
115
7.8
970
|
Verified
8.4
111
7.6
735
|
Verified
7.5
83
7.9
866
|
Verified
8.8
98
7.6
729
|
Verified
8.3
84
7.8
719
|
Verified
7.9
81
8.0
768
|
Verified
8.1
88
Marketing Automation
7.6
754
|
Verified
9.0
113
7.5
732
|
Verified
9.1
106
7.8
820
|
Verified
9.1
110
7.6
642
|
Verified
8.3
99
Customer Support
8.0
708
|
Verified
8.0
92
7.8
672
|
Verified
Feature Not Available
7.9
694
|
Verified
Feature Not Available
7.7
603
|
Verified
8.1
97
7.9
630
|
Verified
8.2
92
Reporting & Analytics
7.9
896
|
Verified
8.4
97
7.9
945
|
Verified
8.3
104
7.7
783
|
Verified
Feature Not Available
Mobile & Social
7.5
556
|
Verified
8.0
88
7.6
550
|
Verified
8.3
102
7.4
620
|
Verified
7.7
89
Platform
8.1
293
|
Verified
8.5
109
8.1
307
|
Verified
9.0
107
8.2
301
|
Verified
8.6
98
7.9
227
|
Verified
8.1
85
7.9
249
|
Verified
Feature Not Available
7.8
275
|
Verified
8.3
82
7.7
291
|
Verified
8.5
101
7.8
254
|
Verified
7.8
82
Integration
7.9
297
|
Verified
8.5
86
7.8
232
|
Verified
8.3
91
7.6
238
|
Verified
8.1
77
Generative AI
8.1
18
8.4
63
Agentic AI - CRM
8.0
5
7.7
23
6.7
5
8.5
21
7.4
7
8.9
23
9.0
5
8.3
20
8.3
5
8.6
22
8.7
5
8.4
20
8.3
5
8.3
20
Not enough data
8.5
121
Email Marketing
Not enough data
8.9
92
Not enough data
8.7
88
Not enough data
8.4
85
Not enough data
8.8
91
Online Marketing
Not enough data
8.8
95
Not enough data
8.7
80
Not enough data
8.6
81
Not enough data
8.2
88
Not enough data
Feature Not Available
Lead Management
Not enough data
8.8
79
Not enough data
8.5
70
Not enough data
8.8
76
Not enough data
8.3
75
Not enough data
8.8
85
Not enough data
8.1
76
Not enough data
8.8
78
Not enough data
9.1
82
Campaign Management
Not enough data
Feature Not Available
Not enough data
8.5
77
Not enough data
8.8
90
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
78
Not enough data
Feature Not Available
Not enough data
8.6
80
Reporting & Analytics
Not enough data
8.8
88
Not enough data
8.5
80
Not enough data
8.4
79
Not enough data
8.3
77
Not enough data
Feature Not Available
Platform
Not enough data
8.6
82
Not enough data
8.8
84
Not enough data
8.7
82
Not enough data
8.0
62
Not enough data
Feature Not Available
Not enough data
8.5
75
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
8.1
14
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Integration
Not enough data
8.4
76
Not enough data
8.2
76
Not enough data
8.3
71
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
8.3
10
Messenger
Not enough data
9.2
6
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
7.6
7
Channels
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.5
7
Not enough data
7.7
8
Not enough data
7.2
6
Customers
Not enough data
9.0
7
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
8.8
8
Agentic AI - Conversational Marketing
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
75
Text Messaging
Not enough data
9.1
62
Not enough data
9.4
62
Not enough data
9.2
58
Not enough data
9.2
62
Not enough data
Feature Not Available
Not enough data
8.7
55
Not enough data
8.8
58
Not enough data
8.7
59
SMS Platform
Not enough data
8.8
57
Not enough data
9.1
63
Not enough data
9.1
62
Not enough data
7.1
47
Not enough data
8.1
46
Not enough data
8.6
56
Agentic AI - SMS Marketing
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.7
8
Not enough data
8.1
8
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.2
15
Channels
Not enough data
8.5
12
Not enough data
7.7
10
Not enough data
7.4
9
Design
Not enough data
8.3
9
Not enough data
7.9
12
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Generative AI
Not enough data
8.2
10
Not enough data
8.1
9
Not enough data
8.4
6
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.3
6
Analytics
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.8
10
Responses
Not enough data
9.2
8
Not enough data
9.4
9
Not enough data
7.5
8
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Platform
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Autonomy - AI Agents
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Generative AI
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.9
9
Responses
Not enough data
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Platform
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Generative AI
Not enough data
8.8
8
Not enough data
8.6
7
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
9.6
9
Conversational Platform
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
8.6
7
Not enough data
9.7
6
Support Automation
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Generative AI
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
8.5
13
Generative AI
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.8
7
Communication
Not enough data
9.4
8
Not enough data
7.9
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
7.2
6
Internal Use
Not enough data
8.3
9
Not enough data
7.2
6
Not enough data
7.6
7
Not enough data
9.3
7
Not enough data
7.3
5
Not enough data
9.4
8
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
22
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
8.6
6
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
Not enough data
8.4
49
Consumer Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.4
38
Not enough data
7.6
37
Not enough data
8.6
43
Media Monitoring
Not enough data
Feature Not Available
Not enough data
8.5
46
Not enough data
Feature Not Available
In-House Management
Not enough data
8.1
39
Not enough data
8.6
40
Generative AI
Not enough data
9.1
30
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
61
Customizations
Not enough data
8.8
51
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.1
47
Growth
Not enough data
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
47
Not enough data
8.0
49
Not enough data
8.3
46
Content
Not enough data
9.1
50
Not enough data
8.8
47
Not enough data
8.9
46
Not enough data
8.5
39
Support
Not enough data
8.3
48
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales
Dynamics 365 Sales
HighLevel
HighLevel
Dynamics 365 Sales and HighLevel are categorized as CRM
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.0%
Mid-Market(51-1000 emp.)
39.3%
Enterprise(> 1000 emp.)
29.7%
HighLevel
HighLevel
Small-Business(50 or fewer emp.)
94.6%
Mid-Market(51-1000 emp.)
4.4%
Enterprise(> 1000 emp.)
1.0%
Reviewers' Industry
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
HighLevel
HighLevel
Marketing and Advertising
43.3%
Consulting
9.6%
Real Estate
4.9%
Health, Wellness and Fitness
4.6%
Professional Training & Coaching
4.4%
Other
33.2%
Alternatives
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Pipedrive
Pipedrive
Add Pipedrive
HighLevel
HighLevel Alternatives
Birdeye
Birdeye
Add Birdeye
Vendasta AI Platform
Vendasta AI Platform
Add Vendasta AI Platform
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Ontraport
Ontraport
Add Ontraport
Discussions
Dynamics 365 Sales
Dynamics 365 Sales Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
Hardik C.
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
b
1 Comment
Sarkis D.
SD
Its a great product. Read more
HighLevel
HighLevel Discussions
What is high level app?
2 Comments
Melissa B.
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
Shivam T.
ST
Hey there! Thank you for the question. I am Head of Product Management at highLevel. We would love to hear about more options that you want on...Read more
Is HighLevel a CRM?
1 Comment
AM