# Dynamics 365 Sales vs Fireflies.ai Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Fireflies.ai excels in user-friendliness, with many users appreciating its intuitive interface and easy access to functions. One user highlighted how the software is particularly effective for capturing meeting notes and action items, making it a breeze to prepare for upcoming meetings.
- **Users say** that Dynamics 365 Sales offers robust customization options, which can be a significant advantage for businesses looking to tailor the software to their specific needs. Reviewers have noted its effectiveness in tracking leads and enhancing sales performance, addressing previous issues with follow-ups.
- **According to verified reviews** , Fireflies.ai stands out for its seamless integration with popular platforms like Google Meets and Zoom, which enhances its usability for remote teams. Users have praised the Daily and Weekly Digest feature for providing valuable summaries that help them stay organized.
- **Reviewers mention** that while Dynamics 365 Sales has a strong feature set, some users find it challenging to set up and configure to match their workflows. This can lead to a steeper learning curve compared to Fireflies.ai, which is noted for its quick and straightforward implementation process.
- **G2 reviewers highlight** that Fireflies.ai has a higher overall satisfaction rating, reflecting its ability to meet user expectations effectively. Users appreciate the real-time transcription feature, which converts meetings into text, making it easier to review discussions and action items.
- **Users report** that while Dynamics 365 Sales has a solid support structure, Fireflies.ai's customer support is often seen as more responsive and helpful. Reviewers have noted that Fireflies.ai provides a better overall partnership experience, contributing to a more positive user experience.



| | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,618 | 747 | 
| **Largest Market Segment** | Mid-Market (39.4% of reviews) | Small-Business (79.3% of reviews) | 
| **Entry Level Price** | $210/month per user | Free | 

---
## Top Pros & Cons

### Dynamics 365 Sales

Pros:
- Ease of Use (18 reviews)
- Integrations (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Complexity (7 reviews)

### Fireflies.ai

Pros:
- AI Summary (102 reviews)
- Ease of Use (89 reviews)

Cons:
- AI Inaccuracy (39 reviews)
- Meeting Management (32 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
  | **Meets Requirements** | 8.1 (1291 reviews) | 9.1 (685 reviews) | 
  | **Ease of Use** | 7.4 (1297 reviews) | 9.3 (702 reviews) | 
  | **Ease of Setup** | 7.2 (417 reviews) | 9.4 (504 reviews) | 
  | **Ease of Admin** | 7.6 (385 reviews) | 9.0 (279 reviews) | 
  | **Quality of Support** | 7.5 (1132 reviews) | 8.8 (424 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (380 reviews) | 9.1 (264 reviews) | 
  | **Product Direction (% positive)** | 6.3 (1268 reviews) | 9.6 (692 reviews) | 

---
## Pricing

### Dynamics 365 Sales

#### Entry-Level Pricing

Plan: Dynamics 365 Plan

Price: $210 /month per user

Description: Get full use of all applications in one comprehensive, cost-efficient option.


[Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing)

#### Free Trial

No

### Fireflies.ai

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat

[Browse all 4 editions](https://www.g2.com/products/fireflies-ai/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 7.9/10 | 1201 |
| **Fireflies.ai** | N/A | N/A |

#### Sales Force Automation

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Contact & Account Management** | 8.1 (965 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 7.9 (679 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 7.9 (905 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 7.8 (971 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 7.6 (736 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 7.9 (869 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 7.6 (730 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 7.8 (721 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.0 (768 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Email Marketing** | 7.6 (754 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 7.5 (732 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 7.8 (822 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.6 (642 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Case Management** | 8.0 (708 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 7.8 (672 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 7.9 (694 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 7.7 (603 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 7.9 (630 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Reporting** | 7.9 (896 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 7.9 (946 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 7.7 (783 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Social Collaboration Features** | 7.5 (556 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.6 (550 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.4 (620 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Customization** | 8.1 (293 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.1 (308 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.2 (302 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.9 (227 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.9 (249 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 7.8 (276 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 7.7 (292 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 7.8 (254 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Data Import & Export Tools** | 7.9 (297 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 7.8 (234 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.6 (239 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **AI Text Generation** | 8.1 (18 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 8.7 (5 reviews) | Not enough data | 
| **Decision Making** | 8.3 (5 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Fireflies.ai** | 8.2/10 | 272 |

#### Call Analytics

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Call Recording** | Not enough data | 9.2 (262 reviews) | 
| **Machine Learning** | Not enough data | 8.5 (242 reviews) | 
| **Call Analysis** | Not enough data | 8.7 (249 reviews) | 
| **Lead Qualification** | Not enough data | Feature Not Available | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Customer Scoring** | Not enough data | 7.7 (215 reviews) | 
| **Speech-to-Text** | Not enough data | 8.9 (256 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.9 (159 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (7 reviews) | 
| **Decision Making** | Not enough data | 8.3 (6 reviews) | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Fireflies.ai** | 8.4/10 | 490 |

#### Voice

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Dictation** | Not enough data | 8.6 (463 reviews) | 
| **Accuracy** | Not enough data | 8.6 (484 reviews) | 

#### Transcription

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Speaker Identification** | Not enough data | 8.5 (480 reviews) | 
| **Timecode Management** | Not enough data | 9.0 (457 reviews) | 
| **Closed Captioning** | Not enough data | 8.2 (423 reviews) | 
| **Custom Dictionary** | Not enough data | 8.0 (413 reviews) | 

#### Editing

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Collaboration** | Not enough data | 8.6 (429 reviews) | 
| **Spell Check and Punctuation** | Not enough data | 8.4 (433 reviews) | 
| **Text Editing** | Not enough data | 8.4 (431 reviews) | 
| **Translation** | Not enough data | 7.8 (414 reviews) | 

#### Integration

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Data Security** | Not enough data | 8.4 (406 reviews) | 
| **API** | Not enough data | 7.9 (376 reviews) | 
| **Voice Files** | Not enough data | 8.8 (414 reviews) | 
| **Live Captioning** | Not enough data | 8.2 (394 reviews) | 
| **Integrates With Existing Applications** | Not enough data | 8.6 (410 reviews) | 

#### Agentic AI - Transcription

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Fireflies.ai** | 8.4/10 | 481 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Agenda Management** | Not enough data | 8.0 (438 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 7.9 (408 reviews) | 
| **Automated Scheduling** | Not enough data | 8.0 (404 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.3 (457 reviews) | 
| **Voice Recognition** | Not enough data | 8.8 (445 reviews) | 
| **Action Item Tracking** | Not enough data | 8.8 (440 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.3 (426 reviews) | 
| **Personalization** | Not enough data | 8.2 (421 reviews) | 
| **Smart Summaries** | Not enough data | 9.0 (449 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Language Translation** | Not enough data | 7.9 (406 reviews) | 
| **Real-Time Transcription** | Not enough data | 8.5 (421 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 8.2 (396 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.5/10 | 22 |
| **Fireflies.ai** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Data Sourcing** | 8.7 (21 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.5 (21 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.4 (20 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.1 (21 reviews) | Not enough data | 
| **Data Segmentation** | 8.7 (20 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Lead Scoring** | 8.7 (20 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (19 reviews) | Not enough data | 
| **Risk Analysis** | 8.3 (19 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (19 reviews) | Not enough data | 

#### Sales Management

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (20 reviews) | Not enough data | 
| **Sales Gamification** | 8.7 (19 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.5 (20 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (20 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.6/10 | 6 |
| **Fireflies.ai** | 8.4/10 | 64 |

#### Agentic AI - Sales Coaching

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Knowledge Base** | 8.9 (6 reviews) | 8.6 (59 reviews) | 
| **Coaching Materials** | 8.6 (6 reviews) | 8.1 (57 reviews) | 
| **Playbook Creation** | 7.5 (6 reviews) | 8.2 (56 reviews) | 
| **Video Record** | 8.6 (6 reviews) | 8.8 (55 reviews) | 

#### Feedback

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Review** | 8.9 (6 reviews) | 8.9 (58 reviews) | 
| **Scorecard** | 8.9 (6 reviews) | 8.4 (52 reviews) | 
| **Coaching Card** | 8.6 (6 reviews) | 8.2 (51 reviews) | 
| **Leaderboard** | 9.2 (6 reviews) | 7.8 (50 reviews) | 
| **Real-Time Updates** | 8.6 (6 reviews) | 8.4 (51 reviews) | 
| **Notifications** | 8.6 (6 reviews) | 7.9 (48 reviews) | 
| **Competition** | 8.6 (6 reviews) | 7.7 (47 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 9.0 (32 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **Fireflies.ai** | 8.2/10 | 10 |

#### Action Item Detection - AI Note-taking Software

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Action Item extraction** | Not enough data | 7.5 (6 reviews) | 
| **Summary Generation** | Not enough data | 8.8 (8 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | 9.4 (8 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Team-based Access** | Not enough data | 8.3 (5 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | 7.0 (5 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Integrations** | Not enough data | 7.5 (8 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Access Control** | Not enough data | 8.1 (6 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Semantic Search** | Not enough data | 8.1 (7 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Speaker Recognition** | Not enough data | 9.0 (5 reviews) | 

---
## Categories
**Shared Categories (1):** [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Dynamics 365 Sales (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Fireflies.ai (4):** [Transcription Software](https://www.g2.com/categories/transcription), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Sales | Fireflies.ai | 
|---|---|---|
| **Small-Business** | 31.0% | 79.3% | 
| **Mid-Market** | 39.4% | 17.8% | 
| **Enterprise** | 29.6% | 2.9% | 

### By Industry

#### Dynamics 365 Sales

- **Information Technology and Services:** 12.6%
- **Computer Software:** 8.4%
- **Retail:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Accounting:** 2.8%
- **Education Management:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Insurance:** 2.3%
- **Real Estate:** 2.3%
- **Other:** 55.2%

#### Fireflies.ai

- **Consulting:** 14.9%
- **Marketing and Advertising:** 13.9%
- **Computer Software:** 10.9%
- **Information Technology and Services:** 9.3%
- **Management Consulting:** 3.5%
- **Professional Training & Coaching:** 2.7%
- **Hospital & Health Care:** 2.3%
- **Financial Services:** 2.3%
- **Non-Profit Organization Management:** 2.2%
- **Staffing and Recruiting:** 2.2%
- **Other:** 35.7%

---
## Alternatives

### Alternatives to Dynamics 365 Sales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)

### Alternatives to Fireflies.ai

- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6832 reviews)
- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (511 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (492 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (485 reviews)
- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (307 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1362 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2412 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6650 reviews)
- [Chorus by ZoomInfo](https://www.g2.com/products/chorus-by-zoominfo/reviews) — 0.0/5 stars (0 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.6/5 stars (1178 reviews)

---
## Top Discussions

### Dynamics 365 Sales

- Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote
  > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..."
- Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote
  > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..."
- Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments
  > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales:

Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..."
- Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment
  > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel.
 ..."
- Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment
  > **Top comment:** "1. In-store and Online Sales.
2.Inventory Management.
3.Customer Engagement.
4.Omnichannel Capabilities.
5.Payment Processing.
6.Reporting and Analytics."

### Fireflies.ai

- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) — 5 comments, 2 upvotes
  > **Top comment:** "The higher tier subscription allows for it, just make sure you turn it on in your settings. Great feature!"
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) — 2 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [How has Fireflies.ai supported your meeting transcription, and what features do you find most useful?](https://www.g2.com/discussions/how-has-fireflies-ai-supported-your-meeting-transcription-and-what-features-do-you-find-most-useful) — 1 comment
  > **Top comment:** "Yes, definitely. It helped me create minutes of meeting for follow-ups and also with tasks which need to be done. The only flaw was that I had to add a bot..."
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) — 1 comment, 1 upvote
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-sales-vs-fireflies-ai)