# Dynamics 365 Sales vs ePROMIS ERP Comparison

| | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 1,619 | 48 | 
| **Largest Market Segment** | Mid-Market (39.4% of reviews) | Enterprise (57.8% of reviews) | 
| **Entry Level Price** | $210/month per user | No pricing available | 

---
## Top Pros & Cons

### Dynamics 365 Sales

Pros:
- Ease of Use (18 reviews)
- Integrations (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Complexity (7 reviews)

### ePROMIS ERP

**Not enough data**

---
## Ratings Comparison
| Rating | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
  | **Meets Requirements** | 8.1 (1292 reviews) | 10.0 (37 reviews) | 
  | **Ease of Use** | 7.4 (1298 reviews) | 10.0 (38 reviews) | 
  | **Ease of Setup** | 7.2 (418 reviews) | 10.0 (14 reviews) | 
  | **Ease of Admin** | 7.6 (385 reviews) | 9.9 (14 reviews) | 
  | **Quality of Support** | 7.5 (1133 reviews) | 10.0 (38 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (380 reviews) | 9.9 (14 reviews) | 
  | **Product Direction (% positive)** | 6.3 (1267 reviews) | 10.0 (18 reviews) | 

---
## Pricing

### Dynamics 365 Sales

#### Entry-Level Pricing

Plan: Dynamics 365 Plan

Price: $210 /month per user

Description: Get full use of all applications in one comprehensive, cost-efficient option.


[Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing)

#### Free Trial

No

### ePROMIS ERP

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 7.8/10 | 1202 |
| **ePROMIS ERP** | 10.0/10 | 9 |

#### Sales Force Automation

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Contact & Account Management** | 8.1 (965 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 7.9 (678 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 7.9 (906 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Task / Activity Management** | 7.8 (972 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Territory & Quota Management** | 7.6 (735 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Desktop Integration** | 7.9 (870 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Product & Price List Management** | 7.6 (729 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Quote & Order Management** | 7.8 (721 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Customer Contract Management** | 8.0 (767 reviews) ✓ Verified | 10.0 (8 reviews) | 

#### Marketing Automation

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Email Marketing** | 7.6 (753 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Campaign Management** | 7.5 (731 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Lead Management** | 7.9 (821 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Marketing ROI Analytics** | 7.6 (641 reviews) ✓ Verified | 10.0 (8 reviews) | 

#### Customer Support

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Case Management** | 8.0 (707 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Customer Support Portal** | 7.8 (671 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Knowledge Base** | 7.9 (693 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Call Center Features** | 7.7 (602 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Support Analytics** | 7.9 (629 reviews) ✓ Verified | 10.0 (8 reviews) | 

#### Reporting & Analytics

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Reporting** | 7.9 (896 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Dashboards** | 7.9 (945 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Forecasting** | 7.7 (783 reviews) ✓ Verified | 10.0 (8 reviews) | 

#### Mobile & Social

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Social Collaboration Features** | 7.5 (555 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Social Network Integration** | 7.6 (549 reviews) ✓ Verified | 10.0 (8 reviews) | 
| **Mobile User Support** | 7.4 (619 reviews) ✓ Verified | 10.0 (8 reviews) | 

#### Platform

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Customization** | 8.1 (293 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.1 (309 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.2 (302 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.9 (227 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.9 (249 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 7.8 (277 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 7.7 (292 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 7.8 (254 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Data Import & Export Tools** | 7.9 (297 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 7.8 (234 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.6 (239 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **AI Text Generation** | 7.9 (17 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.1 (8 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **ePROMIS ERP** | 10.0/10 | 8 |

#### General Ledger

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Journal Entries** | Not enough data | 10.0 (8 reviews) | 
| **Tags / Dimensions** | Not enough data | 10.0 (8 reviews) | 
| **Audit Trail** | Not enough data | 10.0 (8 reviews) | 

#### Accounts Receivable

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Invoice Customization** | Not enough data | 10.0 (8 reviews) | 
| **AR Automation** | Not enough data | 10.0 (8 reviews) | 
| **Collections Automation** | Not enough data | 10.0 (8 reviews) | 

#### Accounts Payable

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **AP Automation** | Not enough data | 10.0 (8 reviews) | 
| **Payment Processing** | Not enough data | 10.0 (8 reviews) | 
| **Purchase Orders** | Not enough data | 10.0 (8 reviews) | 

#### Other Functionality

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Inventory Tracking / Ordering** | Not enough data | 10.0 (8 reviews) | 
| **Inventory Pricing and Costing** | Not enough data | 10.0 (8 reviews) | 
| **Inventory Reporting** | Not enough data | 10.0 (8 reviews) | 
| **Multi-Entity / Consolidation** | Not enough data | 10.0 (8 reviews) | 
| **Recognition Rules** | Not enough data | 10.0 (8 reviews) | 
| **Reconciliations** | Not enough data | 10.0 (8 reviews) | 
| **Payroll** | Not enough data | 10.0 (8 reviews) | 
| **Time and Expense** | Not enough data | 10.0 (8 reviews) | 

#### Reporting & Analytics

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Financial Statements** | Not enough data | 10.0 (8 reviews) | 
| **Custom Reporting** | Not enough data | 10.0 (8 reviews) | 
| **Budgeting / Forecasting** | Not enough data | 10.0 (8 reviews) | 
| **Dashboards** | Not enough data | 10.0 (8 reviews) | 

#### Platform

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Customization** | Not enough data | 10.0 (8 reviews) | 
| **Workflow Capability** | Not enough data | 10.0 (8 reviews) | 
| **User, Role, and Access Management** | Not enough data | 10.0 (8 reviews) | 
| **Internationalization** | Not enough data | 10.0 (8 reviews) | 
| **Performance and Reliability** | Not enough data | 10.0 (8 reviews) | 
| **Output Document Generation** | Not enough data | 10.0 (8 reviews) | 

#### Integration

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Data Import and Export Tools** | Not enough data | 10.0 (8 reviews) | 
| **Integration APIs** | Not enough data | 10.0 (8 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 10.0 (8 reviews) | 

#### Cash Flow

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Track Cash Flow** | Not enough data | 10.0 (8 reviews) | 
| **Income and Expenses** | Not enough data | 10.0 (8 reviews) | 
| **File Exports** | Not enough data | 10.0 (8 reviews) | 

#### Budgeting & Forecasting

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Budgeting / Forecasting** | Not enough data | 10.0 (8 reviews) | 
| **Data Import** | Not enough data | 10.0 (8 reviews) | 
| **Versioning** | Not enough data | 10.0 (8 reviews) | 
| **Historical Data** | Not enough data | 10.0 (8 reviews) | 

#### Revenue

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Revenue Types** | Not enough data | 10.0 (8 reviews) | 
| **Revenue Allocation** | Not enough data | 10.0 (8 reviews) | 
| **Scheduling** | Not enough data | 10.0 (8 reviews) | 

#### Payroll

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Direct Deposit** | Not enough data | 10.0 (8 reviews) | 
| **Check/W-2 Printing** | Not enough data | 10.0 (8 reviews) | 
| **Tax Calculation** | Not enough data | 10.0 (8 reviews) | 
| **Reporting and Dashboards** | Not enough data | 10.0 (8 reviews) | 

#### AI

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Data Extraction** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | 
| **Support Chatbots** | Not enough data | Not enough data | 
| **Bank Reconciliations** | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | 
| **Customizable Alerts** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Mobile Applications - Accounting

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Cloud Integration** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **UI** | Not enough data | Not enough data | 
| **Offline** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 

#### Agentic AI - Accounting

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Procure to Pay

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **ePROMIS ERP** | 10.0/10 | 5 |

#### Planning

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Processes** | Not enough data | 10.0 (5 reviews) | 
| **Contracts** | Not enough data | 10.0 (5 reviews) | 
| **Content** | Not enough data | 10.0 (5 reviews) | 
| **Requisition** | Not enough data | 10.0 (5 reviews) | 

#### Execution

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Sourcing** | Not enough data | 10.0 (5 reviews) | 
| **Purchasing** | Not enough data | 10.0 (5 reviews) | 
| **Invoicing** | Not enough data | 10.0 (5 reviews) | 

#### Analytics

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Visibility** | Not enough data | 10.0 (5 reviews) | 
| **Performance** | Not enough data | 10.0 (5 reviews) | 
| **Spend** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI -  Procure to Pay

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 

### Discrete ERP

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **ePROMIS ERP** | 10.0/10 | 6 |

#### Accounting

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Chart of Accounts** | Not enough data | 10.0 (6 reviews) | 
| **AP Automation** | Not enough data | 10.0 (6 reviews) | 
| **AR Automation** | Not enough data | 10.0 (6 reviews) | 
| **Journal Entries** | Not enough data | 10.0 (6 reviews) | 
| **Tags & Dimensions** | Not enough data | 10.0 (6 reviews) | 
| **Cash Management** | Not enough data | 10.0 (6 reviews) | 
| **Payment Batches** | Not enough data | 10.0 (6 reviews) | 
| **Payments Scheduling** | Not enough data | 10.0 (6 reviews) | 
| **Payment Settlements** | Not enough data | 10.0 (6 reviews) | 
| **Payment Methods** | Not enough data | 10.0 (6 reviews) | 

#### Inventory & Warehouse

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Inventory Tracking** | Not enough data | 10.0 (6 reviews) | 
| **Inventory Costing** | Not enough data | 10.0 (6 reviews) | 
| **Product Master** | Not enough data | 10.0 (6 reviews) | 
| **Inventory Forecasting** | Not enough data | 10.0 (6 reviews) | 
| **Integrations** | Not enough data | 10.0 (6 reviews) | 

#### Purchasing

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Demand** | Not enough data | 10.0 (6 reviews) | 
| **Purchase Orders** | Not enough data | 10.0 (6 reviews) | 
| **In Transit** | Not enough data | 10.0 (6 reviews) | 
| **Receiving** | Not enough data | 10.0 (6 reviews) | 

#### Sales & Marketing

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Customer Master** | Not enough data | 10.0 (6 reviews) | 
| **ATP** | Not enough data | 10.0 (6 reviews) | 
| **Order History** | Not enough data | 10.0 (6 reviews) | 
| **Returns** | Not enough data | 10.0 (6 reviews) | 
| **Credit Limits** | Not enough data | 10.0 (6 reviews) | 
| **Pricing & Discounts** | Not enough data | 10.0 (6 reviews) | 

#### Manufacturing

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **WIP** | Not enough data | 10.0 (6 reviews) | 
| **Work Orders** | Not enough data | 10.0 (6 reviews) | 
| **MRP** | Not enough data | 10.0 (6 reviews) | 
| **BOM** | Not enough data | 10.0 (6 reviews) | 
| **MPS** | Not enough data | 10.0 (6 reviews) | 
| **Shop Floor** | Not enough data | 10.0 (6 reviews) | 

#### Quality Management

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Inspections** | Not enough data | 10.0 (6 reviews) | 
| **Rework** | Not enough data | 10.0 (6 reviews) | 
| **Waste** | Not enough data | 10.0 (6 reviews) | 
| **Defects** | Not enough data | 10.0 (6 reviews) | 

#### Distribution

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Picking & Packing** | Not enough data | 10.0 (6 reviews) | 
| **Shipping** | Not enough data | 10.0 (6 reviews) | 
| **Tracking** | Not enough data | 10.0 (6 reviews) | 

#### HR

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Payroll** | Not enough data | 10.0 (6 reviews) | 
| **Workforce Management** | Not enough data | 10.0 (6 reviews) | 
| **Time & Attendance** | Not enough data | 10.0 (6 reviews) | 

#### Generative AI 

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Discrete ERP

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Distribution ERP

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **ePROMIS ERP** | 10.0/10 | 6 |

#### Accounting 

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Chart of Accounts** | Not enough data | 10.0 (6 reviews) | 
| **AP Automation** | Not enough data | 10.0 (6 reviews) | 
| **AR Automation** | Not enough data | 10.0 (6 reviews) | 
| **Journal Entries** | Not enough data | 10.0 (6 reviews) | 
| **Tags & Dimensions** | Not enough data | 10.0 (6 reviews) | 
| **Cash Management** | Not enough data | 10.0 (6 reviews) | 
| **Payment Batches** | Not enough data | 10.0 (6 reviews) | 
| **Payments Scheduling** | Not enough data | 10.0 (6 reviews) | 
| **Payment Settlements** | Not enough data | 10.0 (6 reviews) | 
| **Payment Methods** | Not enough data | 10.0 (6 reviews) | 

#### Inventory

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Inventory Tracking** | Not enough data | 10.0 (6 reviews) | 
| **Inventory Costing** | Not enough data | 10.0 (6 reviews) | 
| **Product Master** | Not enough data | 10.0 (6 reviews) | 
| **Inventory Forecasting** | Not enough data | 10.0 (6 reviews) | 
| **Integrations** | Not enough data | 10.0 (6 reviews) | 

#### Warehousing

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Locations** | Not enough data | 10.0 (6 reviews) | 
| **Multi-Warehouse** | Not enough data | 10.0 (6 reviews) | 
| **Third-Party** | Not enough data | 10.0 (6 reviews) | 

#### Purchasing

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Demand** | Not enough data | 10.0 (6 reviews) | 
| **Purchase Orders** | Not enough data | 10.0 (6 reviews) | 
| **In Transit** | Not enough data | 10.0 (6 reviews) | 
| **Receiving** | Not enough data | 10.0 (6 reviews) | 

#### Sales & Marketing

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Customer Master** | Not enough data | 10.0 (6 reviews) | 
| **ATP** | Not enough data | 10.0 (6 reviews) | 
| **Order History** | Not enough data | 10.0 (6 reviews) | 
| **Returns** | Not enough data | 10.0 (6 reviews) | 
| **Credit Limits** | Not enough data | 10.0 (6 reviews) | 
| **Pricing & Discounts** | Not enough data | 10.0 (6 reviews) | 

#### Assembly

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **BOM** | Not enough data | 10.0 (6 reviews) | 
| **Kitting** | Not enough data | 10.0 (6 reviews) | 
| **Disassembly** | Not enough data | 10.0 (6 reviews) | 

#### Logistics 

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Picking & Packing** | Not enough data | 10.0 (6 reviews) | 
| **Packaging** | Not enough data | 10.0 (6 reviews) | 
| **Shipping** | Not enough data | 10.0 (6 reviews) | 
| **Routing** | Not enough data | 10.0 (6 reviews) | 
| **Tracking** | Not enough data | 10.0 (6 reviews) | 

#### HR

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Payroll** | Not enough data | 10.0 (6 reviews) | 
| **Workforce Management** | Not enough data | 10.0 (6 reviews) | 
| **Time & Attendance** | Not enough data | 10.0 (6 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Distribution ERP

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### ERP Systems

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **ePROMIS ERP** | 10.0/10 | 8 |

#### Accounting

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **AP Automation** | Not enough data | 10.0 (8 reviews) | 
| **AR Automation** | Not enough data | 10.0 (8 reviews) | 
| **Audit Trail** | Not enough data | 10.0 (8 reviews) | 
| **Budgeting / Forecasting** | Not enough data | 10.0 (8 reviews) | 
| **Collections Automation** | Not enough data | 10.0 (8 reviews) | 
| **Financial Statements** | Not enough data | 10.0 (8 reviews) | 
| **Invoice Customization** | Not enough data | 10.0 (8 reviews) | 
| **Journal Entries** | Not enough data | 10.0 (8 reviews) | 
| **Monitor Cash Positions** | Not enough data | 10.0 (8 reviews) | 
| **Multi-Entity / Consolidation** | Not enough data | 10.0 (8 reviews) | 
| **Payment Processing** | Not enough data | 10.0 (8 reviews) | 
| **Recognition Rules** | Not enough data | 10.0 (8 reviews) | 
| **Reconciliations** | Not enough data | 10.0 (8 reviews) | 
| **Tags / Dimensions** | Not enough data | 10.0 (8 reviews) | 
| **Payments Scheduling** | Not enough data | 10.0 (8 reviews) | 
| **Payment Batches** | Not enough data | 10.0 (8 reviews) | 
| **Payment Settlements ** | Not enough data | 10.0 (8 reviews) | 
| **Payment Methods** | Not enough data | 10.0 (8 reviews) | 

#### Back Office

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Allocation** | Not enough data | 10.0 (8 reviews) | 
| **Asset Register** | Not enough data | 10.0 (8 reviews) | 
| **Lean Management** | Not enough data | 10.0 (8 reviews) | 
| **Maintenance** | Not enough data | 10.0 (8 reviews) | 
| **Organization Management** | Not enough data | 10.0 (8 reviews) | 
| **Payroll** | Not enough data | 10.0 (8 reviews) | 
| **Portfolio Mix** | Not enough data | 10.0 (8 reviews) | 
| **Purchase Orders** | Not enough data | 10.0 (8 reviews) | 
| **Requisition** | Not enough data | 10.0 (8 reviews) | 
| **Shift Scheduling** | Not enough data | 10.0 (8 reviews) | 
| **Sourcing** | Not enough data | 10.0 (8 reviews) | 
| **Status** | Not enough data | 10.0 (8 reviews) | 
| **Time & Attendance Tracking** | Not enough data | 10.0 (8 reviews) | 
| **Warranty Management** | Not enough data | 10.0 (8 reviews) | 

#### Front Office

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **ATP** | Not enough data | 10.0 (8 reviews) | 
| **Checkout Process** | Not enough data | 10.0 (8 reviews) | 
| **Configuration Rules** | Not enough data | 10.0 (8 reviews) | 
| **Contact & Account Management** | Not enough data | 10.0 (8 reviews) | 
| **Customer Portal** | Not enough data | 10.0 (8 reviews) | 
| **Field Service Booking** | Not enough data | 10.0 (8 reviews) | 
| **Field Service Dispatch** | Not enough data | 10.0 (8 reviews) | 
| **Product & Price List Management** | Not enough data | 10.0 (8 reviews) | 
| **Product Catalog** | Not enough data | 10.0 (8 reviews) | 
| **Promotions and Discounts** | Not enough data | 10.0 (8 reviews) | 
| **Quote & Order Management** | Not enough data | 10.0 (8 reviews) | 
| **Returns / Refunds** | Not enough data | 10.0 (8 reviews) | 
| **Storefront Design Tools** | Not enough data | 10.0 (8 reviews) | 
| **Territory & Quota Management** | Not enough data | 10.0 (8 reviews) | 
| **Tickets** | Not enough data | 10.0 (8 reviews) | 
| **Visual Configuration** | Not enough data | 10.0 (8 reviews) | 

#### Integration

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Breadth of Partner Applications** | Not enough data | 10.0 (8 reviews) | 
| **Data Import and Export Tools** | Not enough data | 10.0 (8 reviews) | 
| **Integration APIs** | Not enough data | 10.0 (8 reviews) | 

#### Logistics

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Centralized Inventory Database** | Not enough data | 10.0 (8 reviews) | 
| **In Transit** | Not enough data | 10.0 (8 reviews) | 
| **Inventory Forecasting** | Not enough data | 10.0 (8 reviews) | 
| **Inventory Pricing and Costing** | Not enough data | 10.0 (8 reviews) | 
| **Inventory Reporting** | Not enough data | 10.0 (8 reviews) | 
| **Inventory Tracking / Ordering** | Not enough data | 10.0 (8 reviews) | 
| **Picking Methods** | Not enough data | 10.0 (8 reviews) | 
| **Picking Planning** | Not enough data | 10.0 (7 reviews) | 
| **Receiving** | Not enough data | 10.0 (8 reviews) | 
| **Shipping Options** | Not enough data | 10.0 (8 reviews) | 

#### Platform

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Customization** | Not enough data | 10.0 (8 reviews) | 
| **Internationalization** | Not enough data | 10.0 (8 reviews) | 
| **Output Document Generation** | Not enough data | 10.0 (8 reviews) | 
| **Performance and Reliability** | Not enough data | 10.0 (8 reviews) | 
| **User, Role, and Access Management** | Not enough data | 10.0 (8 reviews) | 
| **Workflow Capability** | Not enough data | 10.0 (8 reviews) | 

#### Production

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **BOM** | Not enough data | 10.0 (8 reviews) | 
| **Defects** | Not enough data | 10.0 (8 reviews) | 
| **Identify Demand** | Not enough data | 10.0 (8 reviews) | 
| **Inspections** | Not enough data | 10.0 (8 reviews) | 
| **Manage Resources** | Not enough data | 10.0 (8 reviews) | 
| **MPS** | Not enough data | 10.0 (8 reviews) | 
| **MRP** | Not enough data | 10.0 (8 reviews) | 
| **Production Plans** | Not enough data | 10.0 (8 reviews) | 
| **Rework** | Not enough data | 10.0 (8 reviews) | 
| **Shop Floor** | Not enough data | 10.0 (7 reviews) | 
| **Waste** | Not enough data | 10.0 (8 reviews) | 
| **WIP** | Not enough data | 10.0 (8 reviews) | 

#### Reporting & Analytics

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Custom Reporting** | Not enough data | 10.0 (8 reviews) | 
| **Dashboards** | Not enough data | 10.0 (8 reviews) | 
| **Integration** | Not enough data | 10.0 (8 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - ERP Systems

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.5/10 | 22 |
| **ePROMIS ERP** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Data Sourcing** | 8.7 (21 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.5 (21 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.4 (20 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.1 (21 reviews) | Not enough data | 
| **Data Segmentation** | 8.7 (20 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Lead Scoring** | 8.7 (20 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (19 reviews) | Not enough data | 
| **Risk Analysis** | 8.3 (19 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (19 reviews) | Not enough data | 

#### Sales Management

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (20 reviews) | Not enough data | 
| **Sales Gamification** | 8.7 (19 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.5 (20 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (20 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | 8.6/10 | 6 |
| **ePROMIS ERP** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Knowledge Base** | 8.9 (6 reviews) | Not enough data | 
| **Coaching Materials** | 8.6 (6 reviews) | Not enough data | 
| **Playbook Creation** | 7.5 (6 reviews) | Not enough data | 
| **Video Record** | 8.6 (6 reviews) | Not enough data | 

#### Feedback

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Review** | 8.9 (6 reviews) | Not enough data | 
| **Scorecard** | 8.9 (6 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (6 reviews) | Not enough data | 
| **Leaderboard** | 9.2 (6 reviews) | Not enough data | 
| **Real-Time Updates** | 8.6 (6 reviews) | Not enough data | 
| **Notifications** | 8.6 (6 reviews) | Not enough data | 
| **Competition** | 8.6 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Sales** | N/A | N/A |
| **ePROMIS ERP** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Dynamics 365 Sales (2):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to ePROMIS ERP (5):** [Distribution ERP Software](https://www.g2.com/categories/distribution-erp), [Discrete ERP Software](https://www.g2.com/categories/discrete-erp), [ERP Systems](https://www.g2.com/categories/erp-systems), [Accounting Software](https://www.g2.com/categories/accounting), [Procure to Pay Software](https://www.g2.com/categories/procure-to-pay)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Sales | ePROMIS ERP | 
|---|---|---|
| **Small-Business** | 31.1% | 0% | 
| **Mid-Market** | 39.4% | 42.2% | 
| **Enterprise** | 29.5% | 57.8% | 

### By Industry

#### Dynamics 365 Sales

- **Information Technology and Services:** 12.6%
- **Computer Software:** 8.4%
- **Retail:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Accounting:** 2.8%
- **Education Management:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Insurance:** 2.3%
- **Real Estate:** 2.3%
- **Other:** 55.3%

#### ePROMIS ERP

- **Construction:** 84.4%
- **Maritime:** 6.7%
- **Logistics and Supply Chain:** 4.4%
- **Medical Devices:** 2.2%
- **Accounting:** 2.2%

---
## Alternatives

### Alternatives to Dynamics 365 Sales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25828 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14701 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13846 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3069 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2932 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1000 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)

### Alternatives to ePROMIS ERP

- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2007 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (349 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4809 reviews)
- [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) — 4.3/5 stars (540 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4255 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1054 reviews)
- [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) — 4.0/5 stars (905 reviews)
- [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) — 4.3/5 stars (1058 reviews)
- [BlackLine Financial Close Management](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews) — 4.5/5 stars (1068 reviews)

---
## Top Discussions

### Dynamics 365 Sales

- Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote
  > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..."
- Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote
  > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..."
- Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments
  > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales:

Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..."
- Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment
  > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel.
 ..."
- Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment
  > **Top comment:** "1. In-store and Online Sales.
2.Inventory Management.
3.Customer Engagement.
4.Omnichannel Capabilities.
5.Payment Processing.
6.Reporting and Analytics."

### ePROMIS ERP

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-sales-vs-epromis-erp)