# Dynamics 365 Remote Assist, Streem vs SightCall Comparison | | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Star Rating** | 4.1 out of 5 | 4.5 out of 5 | 4.6 out of 5 | | **Total Reviews** | 17 | 82 | 21 | | **Largest Market Segment** | Small-Business (40.0% of reviews) | Mid-Market (54.5% of reviews) | Small-Business (55.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### Dynamics 365 Remote Assist **Not enough data** ### Streem Pros: - Ease of Use (17 reviews) - Easy Setup (14 reviews) Cons: - Connectivity Issues (10 reviews) - Limited Customization (6 reviews) ### SightCall **Not enough data** --- ## Ratings Comparison | Rating | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Meets Requirements** | 8.5 (9 reviews) | 9.2 (34 reviews) | 9.3 (18 reviews) | | **Ease of Use** | 8.5 (9 reviews) | 9.4 (35 reviews) | 9.4 (18 reviews) | | **Ease of Setup** | Not enough data | 9.3 (23 reviews) | Not enough data | | **Ease of Admin** | Not enough data | 8.9 (19 reviews) | Not enough data | | **Quality of Support** | 8.0 (9 reviews) | 9.2 (32 reviews) | 9.4 (18 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.5 (18 reviews) | Not enough data | | **Product Direction (% positive)** | 7.4 (9 reviews) | 9.2 (28 reviews) | 9.4 (18 reviews) | --- ## Pricing ### Dynamics 365 Remote Assist #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Streem #### Entry-Level Pricing No pricing available #### Free Trial No information available ### SightCall #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Video Conferencing | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Remote Assist** | N/A | N/A | | **Streem** | 8.9/10 | 29 | | **SightCall** | N/A | N/A | #### Collaboration Tools | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Screen Sharing** | Not enough data | Feature Not Available | Not enough data | | **Presentations** | Not enough data | Feature Not Available | Not enough data | | **Whiteboarding** | Not enough data | Feature Not Available | Not enough data | | **Live Chat** | Not enough data | Feature Not Available | Not enough data | | **Hand Raising** | Not enough data | Feature Not Available | Not enough data | #### Meeting Coordination | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Scheduling** | Not enough data | Feature Not Available | Not enough data | | **Recording** | Not enough data | 9.3 (20 reviews) | Not enough data | | **Participant Permissions** | Not enough data | 8.4 (17 reviews) | Not enough data | | **One-Click Join** | Not enough data | 9.1 (16 reviews) | Not enough data | #### Software Type | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Mobile** | Not enough data | 9.2 (10 reviews) | Not enough data | | **Browser Application** | Not enough data | 8.9 (15 reviews) | Not enough data | | **Desktop Application** | Not enough data | 8.7 (14 reviews) | Not enough data | #### Agentic AI - Video Conferencing | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Remote Assist** | N/A | N/A | | **Streem** | N/A | N/A | | **SightCall** | 7.5/10 | 5 | #### Administration | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Screen Sharing** | Not enough data | Not enough data | 7.0 (5 reviews) | | **File Sharing** | Not enough data | Not enough data | 7.7 (5 reviews) | | **Session Recording** | Not enough data | Not enough data | 7.7 (5 reviews) | | **Unattended Remote Access** | Not enough data | Not enough data | 9.0 (5 reviews) | | **Multi - Session Handling** | Not enough data | Not enough data | 7.3 (5 reviews) | | **Multi-Monitor Support** | Not enough data | Not enough data | Not enough data | #### Maintenance | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Remote Reboot** | Not enough data | Not enough data | 7.0 (5 reviews) | | **Remote Printing** | Not enough data | Not enough data | 6.7 (5 reviews) | #### Communication | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Text Chat** | Not enough data | Not enough data | Not enough data | | **VoIP** | Not enough data | Not enough data | Not enough data | | **Video Conference Call** | Not enough data | Not enough data | Not enough data | | **Screen Annotations** | Not enough data | Not enough data | Not enough data | #### Security | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Data Encryption** | Not enough data | Not enough data | Not enough data | | **Compliance** | Not enough data | Not enough data | Not enough data | #### Device Support | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Mobile Device Access** | Not enough data | Not enough data | Not enough data | | **Multi-Platform Support** | Not enough data | Not enough data | Not enough data | | **Cross-Platform** | Not enough data | Not enough data | Not enough data | #### Performance | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Reporting** | Not enough data | Not enough data | Not enough data | ### AR Collaboration Tools | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Remote Assist** | 8.9/10 | 5 | | **Streem** | 9.1/10 | 15 | | **SightCall** | N/A | N/A | #### Remote Support | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Video chat** | 8.7 (5 reviews) | 9.7 (10 reviews) | Not enough data | | **Live text chat** | Not enough data | Feature Not Available | Not enough data | | **Ticket submitting** | 9.0 (5 reviews) | Not enough data | Not enough data | #### Hardware Integration | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Mobile phones** | Not enough data | 9.1 (9 reviews) | Not enough data | | **AR glasses** | Not enough data | Feature Not Available | Not enough data | | **Tablets** | Not enough data | 8.7 (9 reviews) | Not enough data | #### Content | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Guided content** | Not enough data | Not enough data | Not enough data | | **Content management** | Not enough data | 9.6 (9 reviews) | Not enough data | | **AR annotations** | Not enough data | 8.5 (8 reviews) | Not enough data | ### Remote Video Support | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Remote Assist** | N/A | N/A | | **Streem** | N/A | N/A | | **SightCall** | N/A | N/A | #### Remote Support - Remote Video Support | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Video Control** | Not enough data | Not enough data | Not enough data | | **Live Feed** | Not enough data | Not enough data | Not enough data | | **Video Interaction** | Not enough data | Not enough data | Not enough data | #### Content - Remote Video Support | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Content Management** | Not enough data | Not enough data | Not enough data | | **Instruction** | Not enough data | Not enough data | Not enough data | #### Platform - Remote Video Support | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Omni-channel** | Not enough data | Not enough data | Not enough data | | **Self-Service** | Not enough data | Not enough data | Not enough data | | **Usability** | Not enough data | Not enough data | Not enough data | ### Salesforce AppExchange Apps | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Remote Assist** | N/A | N/A | | **Streem** | N/A | N/A | | **SightCall** | N/A | N/A | #### Agentic AI - Salesforce AppExchange Apps | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Remote Assist** | N/A | N/A | | **Streem** | N/A | N/A | | **SightCall** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools) **Unique to Streem (3):** [Augmented Reality (AR) SDK Software](https://www.g2.com/categories/ar-sdk), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) **Unique to SightCall (3):** [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support), [SAP Store Software](https://www.g2.com/categories/sap-store) --- ## Reviewer Demographics ### By Company Size | Segment | Dynamics 365 Remote Assist | Streem | SightCall | |---|---|---|---| | **Small-Business** | 40.0% | 21.8% | 55.0% | | **Mid-Market** | 26.7% | 54.5% | 40.0% | | **Enterprise** | 33.3% | 23.6% | 5.0% | ### By Industry #### Dynamics 365 Remote Assist - **Information Technology and Services:** 25.0% - **Computer Software:** 12.5% - **Non-Profit Organization Management:** 6.3% - **Military:** 6.3% - **Investment Management:** 6.3% - **Hospitality:** 6.3% - **Health, Wellness and Fitness:** 6.3% - **Construction:** 6.3% - **Computer Networking:** 6.3% - **Computer & Network Security:** 6.3% - **Other:** 12.5% #### Streem - **Consumer Services:** 14.3% - **Oil & Energy:** 10.2% - **Real Estate:** 8.2% - **Manufacturing:** 6.1% - **Utilities:** 6.1% - **Retail:** 6.1% - **Business Supplies and Equipment:** 6.1% - **Airlines/Aviation:** 4.1% - **Information Technology and Services:** 4.1% - **Computer Software:** 4.1% - **Other:** 30.6% #### SightCall - **Marketing and Advertising:** 35.0% - **Information Technology and Services:** 15.0% - **Consulting:** 5.0% - **Writing and Editing:** 5.0% - **Transportation/Trucking/Railroad:** 5.0% - **Telecommunications:** 5.0% - **Retail:** 5.0% - **Publishing:** 5.0% - **Higher Education:** 5.0% - **Food & Beverages:** 5.0% - **Other:** 10.0% --- ## Alternatives ### Alternatives to Dynamics 365 Remote Assist - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3959 reviews) - [Help Lightning](https://www.g2.com/products/help-lightning/reviews) — 4.8/5 stars (67 reviews) - [TeamViewer Frontline](https://www.g2.com/products/teamviewer-frontline/reviews) — 4.3/5 stars (62 reviews) - [Vuforia Chalk](https://www.g2.com/products/vuforia-chalk/reviews) — 4.4/5 stars (17 reviews) - [XMReality](https://www.g2.com/products/xmreality/reviews) — 4.5/5 stars (38 reviews) - [Remote Eye](https://www.g2.com/products/remote-eye/reviews) — 4.7/5 stars (33 reviews) - [Librestream](https://www.g2.com/products/librestream/reviews) — 4.7/5 stars (13 reviews) - [Zoho Lens](https://www.g2.com/products/zoho-lens/reviews) — 4.7/5 stars (22 reviews) - [Trimble Connect](https://www.g2.com/products/trimble-trimble-connect/reviews) — 4.4/5 stars (23 reviews) - [AIRe Link](https://www.g2.com/products/aire-link/reviews) — 4.5/5 stars (20 reviews) ### Alternatives to Streem - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56391 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3959 reviews) - [Livestorm](https://www.g2.com/products/livestorm/reviews) — 4.4/5 stars (1724 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19005 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48017 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews) - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17097 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews) ### Alternatives to SightCall - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3959 reviews) - [Help Lightning](https://www.g2.com/products/help-lightning/reviews) — 4.8/5 stars (67 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews) - [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3971 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews) --- ## Top Discussions ### Dynamics 365 Remote Assist - Title: [What you like the most in Dynamics 365?](https://www.g2.com/discussions/51290-what-you-like-the-most-in-dynamics-365) — 1 comment, 1 upvote > **Top comment:** "Its good" ### Streem - Title: [What is stream used for?](https://www.g2.com/discussions/streem-what-is-stream-used-for) — 1 comment *(includes official response)* > **Top comment:** "StreemCore is an enterprise no-download video tool that helps companies quickly see what their customers see to reduce support diagnosis and resolution..." - Title: [What would be the best way to use streem without needing the wifi and use only cellular data?](https://www.g2.com/discussions/37303-what-would-be-the-best-way-to-use-streem-without-needing-the-wifi-and-use-only-cellular-data) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Thanks for reaching out! Sorry to hear you've experienced this issue on cellular data. As with any video/audio software, the best experience is always..." - Title: [I love the service. Can you have group meetings on streem?](https://www.g2.com/discussions/37300-i-love-the-service-can-you-have-group-meetings-on-streem) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Great question, Danielle. We hear you! This would be a great feature. Even though multi-party Streem is not currently available, we have heard that this..." - Title: [Is the subscription free?](https://www.g2.com/discussions/37279-is-the-subscription-free) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We have multiple price plans depending on your needs. Check them out here: https://www.g2.com/products/streem/pricing" - Title: [all set great service](https://www.g2.com/discussions/37201-all-set-great-service) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Thanks, Kimberly! We love hearing this! Keep in touch. " ### SightCall No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-remote-assist-vs-streem-vs-sightcall)