Compare Dynamics 365 Field Service and Zuper 
At a Glance
Market Segments
Mid-Market (37.6% of reviews)
Small-Business (54.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 User Per Year
Dynamics 365 Field Service
Star Rating
(155)3.9 out of 5
Market Segments
Mid-Market (37.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServiceZuper
Star Rating
(150)4.7 out of 5
Market Segments
Small-Business (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansDynamics 365 Field Service vs Zuper
When assessing the two solutions, reviewers found Zuper easier to use, set up, and administer. Reviewers also preferred doing business with Zuper overall.
- Reviewers felt that Zuper meets the needs of their business better than Dynamics 365 Field Service.
- When comparing quality of ongoing product support, reviewers felt that Zuper is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zuper over Dynamics 365 Field Service.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availableZuper
Starter
Contact Us
1 User Per Year
Get the essentials to manage jobs, track technicians, collaborate, and handle inventory and payments with ease.
- Manage one-off and recurring jobs with ease.
- Track technicians live via mobile and desktop apps.
- Customize job notes, statuses, and checklists.
Free Trial
Dynamics 365 Field Service
No trial information availableZuper
No trial information availableRatings
Meets Requirements
8.6
132
8.8
110
Ease of Use
8.3
134
8.9
116
Ease of Setup
8.0
49
8.1
113
Ease of Admin
8.3
49
8.8
96
Quality of Support
8.3
129
9.6
111
Has the product been a good partner in doing business?
8.4
47
9.4
96
Product Direction (% positive)
7.6
128
9.9
107
Features by Category
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Presentation and Forms
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
5
Feature Not Available
Not enough data
Feature Not Available
Before the Job
8.2
93
8.1
89
8.0
80
8.6
91
8.1
85
8.3
87
7.8
79
7.9
83
On the Job
8.3
90
7.9
88
8.3
101
8.5
90
Feature Not Available
8.0
79
8.2
92
8.1
78
7.7
16
6.9
69
After the Job
8.2
98
8.1
84
8.0
93
7.9
83
7.8
88
7.1
71
8.1
86
8.0
79
Agentic AI - Field Service Management
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
9.1
9
Categories
Categories
Shared Categories
Dynamics 365 Field Service and Zuper are categorized as Field Service Management
Unique Categories
Dynamics 365 Field Service is categorized as Field Sales
Zuper has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.4%
Education Management
5.4%
Computer Software
4.7%
Information Technology and Services
4.0%
Accounting
3.4%
Other
75.2%
Information Technology and Services
9.9%
Construction
9.9%
Consumer Services
9.9%
Facilities Services
7.0%
Food & Beverages
4.2%
Other
59.2%
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
What is Zuper Pro used for?
1 Comment
Official Response from Zuper
Zuper is used to optimize service operations, enhance workforce productivity, and deliver exceptional customer service.
Zuper is the most flexible field...Read more
Zuper has no more discussions with answers
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