# Dynamics 365 Field Service vs Skynamo Sales Platform Comparison

| | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 156 | 184 | 
| **Largest Market Segment** | Mid-Market (38.0% of reviews) | Small-Business (69.9% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us 1 Users Per Month | 

---
## Top Pros & Cons

### Dynamics 365 Field Service

Pros:
- Easy Integration (2 reviews)
- Integrations (2 reviews)

Cons:
- Time-Consuming (2 reviews)
- Customization Difficulties (1 reviews)

### Skynamo Sales Platform

Pros:
- Customer Support (5 reviews)
- Ease of Use (5 reviews)

Cons:
- Data Management Issues (2 reviews)
- Sales Issues (2 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
  | **Meets Requirements** | 8.6 (133 reviews) | 8.7 (135 reviews) | 
  | **Ease of Use** | 8.3 (135 reviews) | 9.2 (136 reviews) | 
  | **Ease of Setup** | 8.0 (50 reviews) | 8.9 (73 reviews) | 
  | **Ease of Admin** | 8.3 (49 reviews) | 8.9 (74 reviews) | 
  | **Quality of Support** | 8.3 (130 reviews) | 9.5 (137 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (47 reviews) | 9.3 (74 reviews) | 
  | **Product Direction (% positive)** | 7.6 (129 reviews) | 9.4 (126 reviews) | 

---
## Pricing

### Dynamics 365 Field Service

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Skynamo Sales Platform

#### Entry-Level Pricing

Plan: Skynamo Monthly

Price: Contact Us 1 Users Per Month

Description: Try us out, no strings attached. Our monthly contract option gives you the freedom to use full-suite Skynamo on a month-on-month basis.

Key Features:
- Works offline
- Fully-interactive digital catalogue
- Mobile-first orders, easy to use

[Browse all 4 editions](https://www.g2.com/products/skynamo-sales-platform/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Skynamo Sales Platform** | 9.3/10 | 63 |

#### Routing

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Master Routing** | Not enough data | Feature Not Available | 
| **Default Routes** | Not enough data | Feature Not Available | 
| **Route Assignment** | Not enough data | Feature Not Available | 

#### Scheduling

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Master Schedule** | Not enough data | Feature Not Available | 
| **Constraints** | Not enough data | Feature Not Available | 
| **Adjustments** | Not enough data | Feature Not Available | 
| **ETA** | Not enough data | Feature Not Available | 

#### Optimization

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Priorities** | Not enough data | Feature Not Available | 
| **Real Time** | Not enough data | 9.3 (37 reviews) | 
| **Dynamic Routing** | Not enough data | Feature Not Available | 

#### Analytics

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Performance** | Not enough data | Feature Not Available | 
| **Time & Costs** | Not enough data | Feature Not Available | 
| **Productivity** | Not enough data | Feature Not Available | 

### Retail Distributed Order Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Skynamo Sales Platform** | 9.4/10 | 10 |

#### Administration

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Dashboards** | Not enough data | 8.7 (9 reviews) | 
| **Reports & Analytics** | Not enough data | 9.4 (8 reviews) | 

#### Inventory Control

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Inventory Management** | Not enough data | 9.4 (6 reviews) | 
| **Inventory Sourcing** | Not enough data | 9.4 (6 reviews) | 

#### Omni-Channel

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Customer Service** | Not enough data | 9.8 (7 reviews) | 
| **Order Fulfillment** | Not enough data | 9.6 (8 reviews) | 
| **Order Management** | Not enough data | 9.4 (9 reviews) | 
| **Integrations** | Not enough data | 9.4 (8 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | 8.3/10 | 5 |
| **Skynamo Sales Platform** | 8.1/10 | 66 |

#### Territory Mapping

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Custom Territory Mapping** | Not enough data | 8.0 (49 reviews) | 
| **Strategic Selling** | Not enough data | 8.5 (46 reviews) | 
| **Automatic Rep Assignment** | Not enough data | 7.9 (44 reviews) | 

#### Route Planning

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Lead Priority** | 9.0 (5 reviews) | Feature Not Available | 
| **Optimized Sales Routes** | Not enough data | Feature Not Available | 
| **Map Directions** | Not enough data | 8.4 (55 reviews) | 

#### Sales Performance Management

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Gamification** | Not enough data | Feature Not Available | 
| **Performance Dashboards** | 8.3 (5 reviews) | 8.2 (63 reviews) | 
| **Sales Rep Tracker** | 8.0 (5 reviews) | 8.7 (63 reviews) | 

#### Presentation and Forms

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Video and Interactive Media** | 7.7 (5 reviews) | Feature Not Available | 
| **Digital Contracts** | Not enough data | 7.2 (40 reviews) | 
| **E-signature** | Not enough data | 7.8 (44 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | 8.0/10 | 113 |
| **Skynamo Sales Platform** | N/A | N/A |

#### Generative AI

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **AI Text Summarization** | 7.7 (5 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Before the Job

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Calendar** | 8.2 (93 reviews) | Not enough data | 
| **Dispatch** | 8.0 (80 reviews) | Not enough data | 
| **Roles** | 8.1 (85 reviews) | Not enough data | 
| **Booking** | 7.8 (79 reviews) | Not enough data | 

#### On the Job

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Location** | 8.3 (90 reviews) | Not enough data | 
| **Employee Communication** | 8.3 (101 reviews) | Not enough data | 
| **Behavior Monitoring** | Feature Not Available | Not enough data | 
| **Client Notifications** | 8.2 (92 reviews) | Not enough data | 
| **Field Sales** | 7.7 (16 reviews) | Not enough data | 

#### After the Job

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Reports** | 8.2 (98 reviews) | Not enough data | 
| **Analytics** | 8.0 (93 reviews) | Not enough data | 
| **Invoicing** | 7.8 (88 reviews) | Not enough data | 
| **CRM Integrations** | 8.1 (87 reviews) | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Skynamo Sales Platform** | 8.9/10 | 84 |

#### Agentic AI - Sales Performance Management

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 

#### Incentives

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Badges** | Not enough data | 8.9 (41 reviews) | 
| **Triggers** | Not enough data | Feature Not Available | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | 8.6 (43 reviews) ✓ Verified | 

#### Personalization

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Profiles** | Not enough data | Feature Not Available | 
| **Custom Reports** | Not enough data | 9.0 (69 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 9.1 (69 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.9 (59 reviews) ✓ Verified | 

#### Administrative

| Feature | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Integration** | Not enough data | 8.8 (62 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.8 (58 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.9 (62 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (1):** [Field Sales Software](https://www.g2.com/categories/field-sales)

**Unique to Dynamics 365 Field Service (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Skynamo Sales Platform (3):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Retail Distributed Order Management Systems](https://www.g2.com/categories/retail-distributed-order-management-systems), [Route Planning Software](https://www.g2.com/categories/route-planning-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Field Service | Skynamo Sales Platform | 
|---|---|---|
| **Small-Business** | 31.3% | 69.9% | 
| **Mid-Market** | 38.0% | 26.7% | 
| **Enterprise** | 30.7% | 3.4% | 

### By Industry

#### Dynamics 365 Field Service

- **Hospital & Health Care:** 7.3%
- **Education Management:** 5.3%
- **Computer Software:** 4.7%
- **Information Technology and Services:** 4.0%
- **Accounting:** 3.3%
- **Higher Education:** 3.3%
- **Consumer Services:** 2.7%
- **Transportation/Trucking/Railroad:** 2.7%
- **Packaging and Containers:** 2.0%
- **Electrical/Electronic Manufacturing:** 2.0%
- **Other:** 62.7%

#### Skynamo Sales Platform

- **Wholesale:** 13.6%
- **Retail:** 10.2%
- **Food & Beverages:** 9.7%
- **Medical Devices:** 6.3%
- **Chemicals:** 5.7%
- **Consumer Goods:** 5.1%
- **Construction:** 4.0%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 2.3%
- **Oil & Energy:** 2.3%
- **Other:** 37.5%

---
## Alternatives

### Alternatives to Dynamics 365 Field Service

- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (373 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) — 4.0/5 stars (272 reviews)
- [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) — 4.0/5 stars (139 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) — 4.2/5 stars (144 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (404 reviews)

### Alternatives to Skynamo Sales Platform

- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [SPOTIO](https://www.g2.com/products/spotio/reviews) — 4.5/5 stars (386 reviews)
- [Badger Maps](https://www.g2.com/products/badger-maps/reviews) — 4.7/5 stars (333 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (962 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13868 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4286 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) — 4.6/5 stars (3068 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)

---
## Top Discussions

### Dynamics 365 Field Service

No discussions available for this product.

### Skynamo Sales Platform

- Title: [How would we be able to download the visit frequencies or see it on the desktop platform?](https://www.g2.com/discussions/42924-how-would-we-be-able-to-download-the-visit-frequencies-or-see-it-on-the-desktop-platform) — 1 comment, 1 upvote
  > **Top comment:** "Hi Kirby! For a faster response, please contact support@skynamo.com in future. However, you can download your visit frequencies as follows:

1) Navigate to..."
- Title: [Are there any new major chsnges coming to skynamo?](https://www.g2.com/discussions/40991-are-there-any-new-major-chsnges-coming-to-skynamo) — 1 comment, 1 upvote
  > **Top comment:** "HI Rico! We are always working on making Skynamo better and are happy to share how we are doing so. So, we've always had our Product Roadmap of new features..."
- Title: [None](https://www.g2.com/discussions/40867-none) — 1 comment, 1 upvote
  > **Top comment:** "Automatic and simple "
- Title: [Form Creation](https://www.g2.com/discussions/30347-form-creation) — 1 comment
  > **Top comment:** "Hi Mike 

Thank you so much for the question! 

We do have a comprehensive guide for managers that you can go through in your own time. You can find it..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-field-service-vs-skynamo-sales-platform)