Compare Dynamics 365 Field Service and Skedulo 
At a Glance
Market Segments
Mid-Market (37.6% of reviews)
Mid-Market (57.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Dynamics 365 Field Service
Star Rating
(155)3.9 out of 5
Market Segments
Mid-Market (37.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServiceSkedulo
Star Rating
(404)4.1 out of 5
Market Segments
Mid-Market (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SkeduloDynamics 365 Field Service vs Skedulo
When assessing the two solutions, reviewers found Skedulo easier to use and do business with overall. However, reviewers preferred the ease of set up with Dynamics 365 Field Service, along with administration.
- Reviewers felt that Dynamics 365 Field Service meets the needs of their business better than Skedulo.
- When comparing quality of ongoing product support, reviewers felt that Skedulo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Skedulo over Dynamics 365 Field Service.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availableSkedulo
No pricing availableFree Trial
Dynamics 365 Field Service
No trial information availableSkedulo
No trial information availableRatings
Meets Requirements
8.6
132
8.1
337
Ease of Use
8.3
134
8.4
339
Ease of Setup
8.0
49
7.5
223
Ease of Admin
8.3
49
8.0
205
Quality of Support
8.3
129
8.4
308
Has the product been a good partner in doing business?
8.4
47
8.5
197
Product Direction (% positive)
7.6
128
8.5
332
Features by Category
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Presentation and Forms
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
5
5.3
49
Not enough data
5.2
49
Before the Job
8.2
93
7.7
187
8.0
80
8.3
191
8.1
85
7.9
172
7.8
79
7.5
170
On the Job
8.3
90
8.1
183
8.3
101
7.3
170
Feature Not Available
6.8
149
8.2
92
7.1
141
7.7
16
6.3
95
After the Job
8.2
98
7.6
162
8.0
93
7.6
149
7.8
88
6.2
111
8.1
86
7.8
166
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Field Service and Skedulo are categorized as Field Service Management
Unique Categories
Dynamics 365 Field Service is categorized as Field Sales
Skedulo is categorized as Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Skedulo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.4%
Education Management
5.4%
Computer Software
4.7%
Information Technology and Services
4.0%
Accounting
3.4%
Other
75.2%
Hospital & Health Care
19.3%
Health, Wellness and Fitness
10.9%
Construction
7.7%
Real Estate
5.2%
Education Management
4.7%
Other
52.2%
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
What's the difference between Mobile Workforce Management and Field Service Management?
2 Comments
AN
Call representative Read more
Skedulo has no more discussions with answers
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