Compare Dynamics 365 Field Service and Simpro 
Featured Products
At a Glance
Market Segments
Mid-Market (38.0% of reviews)
Small-Business (75.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Licence Per Month
Dynamics 365 Field Service
Star Rating
(156)3.9 out of 5
Market Segments
Mid-Market (38.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServiceSimpro
Star Rating
(391)4.2 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Licence Per Month
Learn more about SimproDynamics 365 Field Service vs Simpro
When assessing the two solutions, reviewers found Dynamics 365 Field Service easier to use, set up, and administer. Reviewers also preferred doing business with Dynamics 365 Field Service overall.
- Reviewers felt that Dynamics 365 Field Service meets the needs of their business better than Simpro.
- When comparing quality of ongoing product support, reviewers felt that Dynamics 365 Field Service is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Simpro over Dynamics 365 Field Service.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availableSimpro
Simpro Premium
Contact Us
1 Licence Per Month
- Lead Management
- Estimating and Quoting
- Scheduling and Dispatch
Free Trial
Dynamics 365 Field Service
No trial information availableSimpro
No trial information availableRatings
Meets Requirements
8.6
133
7.8
277
Ease of Use
8.3
135
7.8
281
Ease of Setup
8.0
50
6.3
163
Ease of Admin
8.3
49
7.6
169
Quality of Support
8.3
130
7.9
267
Has the product been a good partner in doing business?
8.4
47
8.0
167
Product Direction (% positive)
7.6
129
8.4
269
Features by Category
Task Management
Not enough data
8.0
26
Not enough data
7.2
27
Not enough data
7.4
28
Not enough data
8.6
29
Not enough data
8.3
29
Not enough data
7.2
29
Site Management
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
6.5
29
Not enough data
7.0
28
Not enough data
7.2
28
Not enough data
6.8
29
Not enough data
7.6
29
Workflow Management
Not enough data
8.0
16
Not enough data
7.7
15
Job Costing
Not enough data
8.1
15
Not enough data
8.3
15
Not enough data
8.1
15
Data Gathering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bid Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
6.4
47
Not enough data
5.5
34
Not enough data
6.5
55
Field Tools
Not enough data
6.4
32
Not enough data
7.6
55
Not enough data
6.5
47
Not enough data
7.4
58
Not enough data
5.9
48
Not enough data
7.2
54
Back Office Tools
Not enough data
7.2
61
Not enough data
8.4
71
Not enough data
7.9
64
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Presentation and Forms
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
5
7.3
98
Not enough data
6.5
91
Before the Job
8.2
93
7.7
189
8.0
80
7.3
176
8.1
85
7.9
187
7.8
79
7.7
167
On the Job
8.3
90
7.6
191
8.3
101
7.3
197
Feature Not Available
Feature Not Available
8.2
92
6.8
148
7.7
16
6.9
160
After the Job
8.2
98
7.4
210
8.0
93
7.2
197
7.8
88
8.2
215
8.1
87
6.8
152
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Field Service and Simpro are categorized as Field Service Management
Unique Categories
Dynamics 365 Field Service is categorized as Field Sales
Simpro is categorized as Construction Estimating, Construction Project Management, HVAC, Takeoff, and Mobile Forms Automation
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.3%
Education Management
5.3%
Computer Software
4.7%
Information Technology and Services
4.0%
Accounting
3.3%
Other
75.3%
Construction
37.6%
Electrical/Electronic Manufacturing
14.0%
Facilities Services
9.3%
Mechanical or Industrial Engineering
6.5%
Security and Investigations
4.9%
Other
27.7%
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
Your drop down list of industries served does not cover | Maintenance / Fire etc
1 Comment
S
Hi there Chris,
With over 150,000 simPRO users, the Ideas Portal receives many suggestions every day. We can reassure you though that every idea...Read more
Can you make it search anything within the job details field?
1 Comment
JE
It can search for some things in the global search bar, but not everything can be searchedRead more
How is simPRO better than their competitors (or most others in their market)?
1 Comment
Official Response from Simpro
The component that sets simPRO apart from our competitors is our commitment to customer success. Our experienced implementation consultants provide thorough...Read more
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