Compare Dynamics 365 Field Service and ServiceTrade 
At a Glance
Market Segments
Mid-Market (37.6% of reviews)
Small-Business (48.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 10 Technicians
Dynamics 365 Field Service
Star Rating
(156)3.9 out of 5
Market Segments
Mid-Market (37.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServiceServiceTrade
Star Rating
(58)4.5 out of 5
Market Segments
Small-Business (48.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTradeDynamics 365 Field Service vs ServiceTrade
When assessing the two solutions, reviewers found ServiceTrade easier to use, set up, and administer. Reviewers also preferred doing business with ServiceTrade overall.
- Reviewers felt that ServiceTrade meets the needs of their business better than Dynamics 365 Field Service.
- When comparing quality of ongoing product support, reviewers felt that ServiceTrade is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ServiceTrade over Dynamics 365 Field Service.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availableServiceTrade
Premium
Contact Us
10 Technicians
Talk to sales to learn about your options and get the right package and pricing that suits your business. ServiceTrade is great for contractors with 5 to 5,000 technicians.
- scheduling
- dispatching
- sales
Free Trial
Dynamics 365 Field Service
No trial information availableServiceTrade
No trial information availableRatings
Meets Requirements
8.6
132
8.7
47
Ease of Use
8.3
134
8.9
47
Ease of Setup
8.0
49
8.4
32
Ease of Admin
8.3
49
9.1
34
Quality of Support
8.3
129
9.1
47
Has the product been a good partner in doing business?
8.4
47
9.4
34
Product Direction (% positive)
7.6
128
9.5
44
Features by Category
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Presentation and Forms
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
5
Not enough data
Not enough data
Not enough data
Before the Job
8.2
93
8.5
22
8.0
80
7.7
22
8.1
85
8.3
23
7.8
79
9.1
17
On the Job
8.3
90
8.3
21
8.3
101
8.3
22
Feature Not Available
8.8
15
8.2
92
8.0
20
7.7
16
7.4
7
After the Job
8.2
98
8.3
21
8.0
93
8.3
21
7.8
88
8.8
18
8.1
86
9.5
17
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Field Service and ServiceTrade are categorized as Field Service Management
Unique Categories
Dynamics 365 Field Service is categorized as Field Sales
ServiceTrade is categorized as HVAC and Inspection Management
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTrade
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.4%
Education Management
5.4%
Computer Software
4.7%
Information Technology and Services
4.0%
Accounting
3.4%
Other
75.2%
Construction
30.2%
Facilities Services
15.1%
Consumer Services
5.7%
Telecommunications
3.8%
Real Estate
3.8%
Other
41.5%
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
ServiceTrade has no discussions with answers
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