# Dynamics 365 Field Service vs SalesRabbit Comparison

| | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 156 | 434 | 
| **Largest Market Segment** | Mid-Market (38.0% of reviews) | Small-Business (48.7% of reviews) | 
| **Entry Level Price** | No pricing available | $0 1 User Maximum | 

---
## Top Pros & Cons

### Dynamics 365 Field Service

Pros:
- Easy Integration (2 reviews)
- Integrations (2 reviews)

Cons:
- Time-Consuming (2 reviews)
- Customization Difficulties (1 reviews)

### SalesRabbit

Pros:
- Ease of Use (18 reviews)
- Features (12 reviews)

Cons:
- Software Bugs (6 reviews)
- Technical Glitches (6 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
  | **Meets Requirements** | 8.6 (133 reviews) | 8.8 (344 reviews) | 
  | **Ease of Use** | 8.3 (135 reviews) | 8.8 (360 reviews) | 
  | **Ease of Setup** | 8.0 (50 reviews) | 8.6 (129 reviews) | 
  | **Ease of Admin** | 8.3 (49 reviews) | 8.4 (97 reviews) | 
  | **Quality of Support** | 8.3 (130 reviews) | 8.7 (339 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (47 reviews) | 9.1 (102 reviews) | 
  | **Product Direction (% positive)** | 7.6 (129 reviews) | 9.3 (358 reviews) | 

---
## Pricing

### Dynamics 365 Field Service

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SalesRabbit

#### Entry-Level Pricing

Plan: Lite

Price: $0 1 User Maximum

Description: Best for single users who want some lead management capabilities and a route planner. 

Key Features:
- Lead Management
- Route Planner

[Browse all 4 editions](https://www.g2.com/products/salesrabbit/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **SalesRabbit** | N/A | N/A |

#### Reports

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **SalesRabbit** | N/A | N/A |

#### Competition

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Competition Templates** | Not enough data | Not enough data | 
| **Custom Competitions** | Not enough data | Not enough data | 
| **Team Competitions** | Not enough data | Not enough data | 
| **Simultaneous Competitions** | Not enough data | Not enough data | 
| **Competition Adjustments** | Not enough data | Not enough data | 
| **Awards and Incentives** | Not enough data | Not enough data | 

#### Agentic AI - Sales Gamification

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Integrations

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Social Collaboration Integration** | Not enough data | Not enough data | 
| **TV Streaming** | Not enough data | Not enough data | 

#### Platform

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Enterprise Scalability** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

#### Employee Features

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **User Profiles** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 

### Proposal

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **SalesRabbit** | N/A | N/A |

#### Document Creation

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Customizability: Variables and Fields** | Not enough data | Not enough data | 
| **Template Creation and Flexibility** | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | 
| **Online Document Creation** | Not enough data | Not enough data | 
| **PDF Creation** | Not enough data | Not enough data | 
| **Custom Branding** | Not enough data | Not enough data | 

#### Workflow

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Document Builder Interface** | Not enough data | Not enough data | 
| **Collaborative Creation** | Not enough data | Not enough data | 
| **Assembly and Approval Workflows** | Not enough data | Not enough data | 

#### Analytics

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Proposal Effectiveness Reporting** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 

#### Administration and Platform

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **E-Signature Integration** | Not enough data | Not enough data | 
| **CPQ Integration** | Not enough data | Not enough data | 
| **API / Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **SalesRabbit** | 8.8/10 | 59 |

#### Cartography

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Map Design** | Not enough data | 9.2 (46 reviews) | 
| **Vector Mapping ** | Not enough data | 9.0 (38 reviews) | 
| **Data Visualization** | Not enough data | 8.9 (40 reviews) | 
| **Overlaying** | Not enough data | 8.9 (41 reviews) | 

#### Analysis

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Predictive Analysis** | Not enough data | 8.3 (46 reviews) | 
| **Distance Analysis ** | Not enough data | 9.1 (47 reviews) | 
| **Spatial Analysis** | Not enough data | 8.7 (43 reviews) | 
| **Data Stream** | Not enough data | 8.6 (44 reviews) | 

#### Reporting

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Data Transformation** | Not enough data | 8.7 (41 reviews) | 
| **WYSIWYG Design** | Not enough data | 8.3 (36 reviews) | 
| **API Integrations** | Not enough data | 8.6 (38 reviews) | 

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **SalesRabbit** | 8.6/10 | 69 |

#### Routing

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Master Routing** | Not enough data | 8.7 (48 reviews) | 
| **Default Routes** | Not enough data | Feature Not Available | 
| **Route Assignment** | Not enough data | 8.9 (53 reviews) | 

#### Scheduling

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Master Schedule** | Not enough data | 8.4 (47 reviews) | 
| **Constraints** | Not enough data | 8.2 (43 reviews) | 
| **Adjustments** | Not enough data | 8.1 (43 reviews) | 
| **ETA** | Not enough data | Feature Not Available | 

#### Optimization

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Priorities** | Not enough data | 8.6 (48 reviews) | 
| **Real Time** | Not enough data | 8.6 (49 reviews) | 
| **Dynamic Routing** | Not enough data | 8.7 (45 reviews) | 

#### Analytics

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Performance** | Not enough data | 8.9 (47 reviews) | 
| **Time & Costs** | Not enough data | 8.7 (49 reviews) | 
| **Productivity** | Not enough data | 8.9 (50 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | 8.3/10 | 5 |
| **SalesRabbit** | 8.8/10 | 175 |

#### Territory Mapping

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Custom Territory Mapping** | Not enough data | 9.0 (159 reviews) | 
| **Strategic Selling** | Not enough data | 9.0 (151 reviews) | 
| **Automatic Rep Assignment** | Not enough data | 8.8 (126 reviews) | 

#### Route Planning

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Lead Priority** | 9.0 (5 reviews) | 8.9 (141 reviews) | 
| **Optimized Sales Routes** | Not enough data | 8.9 (131 reviews) | 
| **Map Directions** | Not enough data | 9.1 (149 reviews) | 

#### Sales Performance Management

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Gamification** | Not enough data | 8.7 (117 reviews) | 
| **Performance Dashboards** | 8.3 (5 reviews) | 8.8 (139 reviews) | 
| **Sales Rep Tracker** | 8.0 (5 reviews) | 8.9 (137 reviews) | 

#### Presentation and Forms

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Video and Interactive Media** | 7.7 (5 reviews) | 8.2 (105 reviews) | 
| **Digital Contracts** | Not enough data | 8.5 (109 reviews) | 
| **E-signature** | Not enough data | 8.5 (108 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | 8.0/10 | 113 |
| **SalesRabbit** | N/A | N/A |

#### Generative AI

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **AI Text Summarization** | 7.7 (5 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Before the Job

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Calendar** | 8.2 (93 reviews) | Not enough data | 
| **Dispatch** | 8.0 (80 reviews) | Not enough data | 
| **Roles** | 8.1 (85 reviews) | Not enough data | 
| **Booking** | 7.8 (79 reviews) | Not enough data | 

#### On the Job

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Location** | 8.3 (90 reviews) | Not enough data | 
| **Employee Communication** | 8.3 (101 reviews) | Not enough data | 
| **Behavior Monitoring** | Feature Not Available | Not enough data | 
| **Client Notifications** | 8.2 (92 reviews) | Not enough data | 
| **Field Sales** | 7.7 (16 reviews) | Not enough data | 

#### After the Job

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Reports** | 8.2 (98 reviews) | Not enough data | 
| **Analytics** | 8.0 (93 reviews) | Not enough data | 
| **Invoicing** | 7.8 (88 reviews) | Not enough data | 
| **CRM Integrations** | 8.1 (87 reviews) | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **SalesRabbit** | 8.4/10 | 126 |

#### Agentic AI - Sales Performance Management

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Badges** | Not enough data | 8.5 (93 reviews) ✓ Verified | 
| **Triggers** | Not enough data | 7.8 (82 reviews) | 
| **Commission Calculator** | Not enough data | 7.7 (73 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.8 (113 reviews) ✓ Verified | 

#### Personalization

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Profiles** | Not enough data | 8.3 (103 reviews) | 
| **Custom Reports** | Not enough data | 8.4 (92 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.8 (107 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.5 (95 reviews) ✓ Verified | 

#### Administrative

| Feature | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Integration** | Not enough data | 8.5 (93 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.4 (93 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.4 (91 reviews) | 

---
## Categories
**Shared Categories (1):** [Field Sales Software](https://www.g2.com/categories/field-sales)

**Unique to Dynamics 365 Field Service (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to SalesRabbit (6):** [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Pest Control Software](https://www.g2.com/categories/pest-control-software), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Proposal Software](https://www.g2.com/categories/proposal), [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Sales Gamification Software](https://www.g2.com/categories/sales-gamification)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Field Service | SalesRabbit | 
|---|---|---|
| **Small-Business** | 31.3% | 48.7% | 
| **Mid-Market** | 38.0% | 38.3% | 
| **Enterprise** | 30.7% | 12.9% | 

### By Industry

#### Dynamics 365 Field Service

- **Hospital & Health Care:** 7.3%
- **Education Management:** 5.3%
- **Computer Software:** 4.7%
- **Information Technology and Services:** 4.0%
- **Accounting:** 3.3%
- **Higher Education:** 3.3%
- **Consumer Services:** 2.7%
- **Transportation/Trucking/Railroad:** 2.7%
- **Packaging and Containers:** 2.0%
- **Electrical/Electronic Manufacturing:** 2.0%
- **Other:** 62.7%

#### SalesRabbit

- **Construction:** 11.4%
- **Telecommunications:** 9.8%
- **Renewables & Environment:** 8.9%
- **Oil & Energy:** 6.3%
- **Consumer Services:** 6.1%
- **Marketing and Advertising:** 5.8%
- **Wholesale:** 5.6%
- **Education Management:** 3.3%
- **Information Technology and Services:** 3.0%
- **Retail:** 2.6%
- **Other:** 37.1%

---
## Alternatives

### Alternatives to Dynamics 365 Field Service

- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) — 4.0/5 stars (139 reviews)
- [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) — 4.0/5 stars (272 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews)
- [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) — 4.2/5 stars (145 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25795 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (398 reviews)

### Alternatives to SalesRabbit

- [Badger Maps](https://www.g2.com/products/badger-maps/reviews) — 4.7/5 stars (326 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [SPOTIO](https://www.g2.com/products/spotio/reviews) — 4.5/5 stars (386 reviews)
- [Skynamo Sales Platform](https://www.g2.com/products/skynamo-sales-platform/reviews) — 4.6/5 stars (184 reviews)
- [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) — 4.5/5 stars (539 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (957 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews) — 4.4/5 stars (928 reviews)

---
## Top Discussions

### Dynamics 365 Field Service

No discussions available for this product.

### SalesRabbit

- Title: [What has been your biggest advantage to using sales rabbit?](https://www.g2.com/discussions/34641-what-has-been-your-biggest-advantage-to-using-sales-rabbit) — 1 comment
  > **Top comment:** "Great and Fantastic app can help to reach the right customers and with low risks"
- Title: [What is different about SalesRabbit and other field sales or door to door software tools?](https://www.g2.com/discussions/competitor-products) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "SalesRabbit is the #1 choice of field sales organizations and sales pro's alike, here are a few reasons why SalesRabbit consistently is the most asked for..."
- Title: [Do you offer integrations?](https://www.g2.com/discussions/integrations-0953445b-c96d-4a00-a765-913e3443a58c) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. In addition to our plentiful integrations, we offer a public API and Zapier services as well. "
- Title: [Does the app work when not connected to web?](https://www.g2.com/discussions/offline-mode) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Enjoy full functionality in offline mode. Perfect for field reps who don't always have reliable LTE or 4G connectivity. Everything will sync perfectly..."
- Title: [Is there a per contract processing fee?](https://www.g2.com/discussions/e-agreements-feature-and-billing) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Nope. It’s included in the Pro plan."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-field-service-vs-salesrabbit)