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Compare Dynamics 365 Field Service and Pitcher 
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At a Glance
Market Segments
Mid-Market (37.6% of reviews)
Enterprise (51.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Dynamics 365 Field Service
Star Rating
(155)3.9 out of 5
Market Segments
Mid-Market (37.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServicePitcher
Star Rating
(41)4.4 out of 5
Market Segments
Enterprise (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PitcherSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Pitcher" excels in "Quality of Support" with a score of 9.6, indicating that users find the support team highly responsive and helpful, while "Dynamics 365 Field Service" has a lower score of 8.4, suggesting room for improvement in customer service.
- Reviewers mention that "Pitcher" offers superior "Content Creation" tools with a score of 8.7, allowing for more effective and engaging content development, whereas "Dynamics 365 Field Service" scores lower at 7.7, which may limit users' creative capabilities.
- G2 users highlight that "Pitcher" provides better "Lead Prioritization" features, scoring 7.8, which helps sales teams focus on the most promising leads, while "Dynamics 365 Field Service" shines in "Lead Scoring" with a score of 9.0, indicating a more robust system for evaluating lead quality.
- Users on G2 report that "Pitcher" has a more user-friendly interface, reflected in its "Ease of Use" score of 8.8, compared to "Dynamics 365 Field Service" at 8.3, making it easier for teams to adopt and utilize the software effectively.
- Reviewers say that "Pitcher" offers better "Custom Territory Mapping" capabilities with a score of 7.2, which allows for tailored sales strategies, while "Dynamics 365 Field Service" lacks in this area, potentially hindering sales team effectiveness in specific regions.
- Users report that "Pitcher" has a more comprehensive "Analytics" feature set, scoring 7.9, which provides deeper insights into sales performance, while "Dynamics 365 Field Service" scores higher at 8.3 for "Performance Dashboards," indicating a strong focus on visualizing key metrics for users.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availablePitcher
No pricing availableFree Trial
Dynamics 365 Field Service
No trial information availablePitcher
Free Trial is available
Ratings
Meets Requirements
8.6
132
8.5
34
Ease of Use
8.3
134
8.8
35
Ease of Setup
8.0
49
8.0
28
Ease of Admin
8.3
49
8.4
29
Quality of Support
8.3
129
9.5
35
Has the product been a good partner in doing business?
8.4
47
9.1
28
Product Direction (% positive)
7.6
128
9.0
36
Features by Category
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Agentic AI - Content Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Territory Mapping
Not enough data
6.9
7
Not enough data
7.6
7
Not enough data
9.0
7
Route Planning
9.0
5
7.1
7
Not enough data
6.9
8
Not enough data
6.7
8
Sales Performance Management
Not enough data
6.7
7
8.3
5
7.2
10
8.0
5
7.3
8
Presentation and Forms
7.7
5
8.3
12
Not enough data
7.5
8
Not enough data
6.5
8
Deal Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration and Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Sales Room
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
5
Not enough data
Not enough data
Not enough data
Before the Job
8.2
93
Not enough data
8.0
80
Not enough data
8.1
85
Not enough data
7.8
79
Not enough data
On the Job
8.3
90
Not enough data
8.3
101
Not enough data
Feature Not Available
Not enough data
8.2
92
Not enough data
7.7
16
Not enough data
After the Job
8.2
98
Not enough data
8.0
93
Not enough data
7.8
88
Not enough data
8.1
86
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Value Content Types - Value Selling Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Value Content Management - Value Selling Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Value Selling Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.2
21
Not enough data
8.7
15
Not enough data
8.0
14
Not enough data
8.7
21
Not enough data
8.8
23
Analytics
Not enough data
7.7
22
Not enough data
8.2
12
Not enough data
8.3
14
Not enough data
8.3
20
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Field Service and Pitcher are categorized as Field Sales
Unique Categories
Dynamics 365 Field Service is categorized as Field Service Management
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pitcher
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.4%
Education Management
5.4%
Computer Software
4.7%
Information Technology and Services
4.0%
Higher Education
3.4%
Other
75.2%
Pharmaceuticals
22.0%
Chemicals
9.8%
Medical Devices
7.3%
Hospital & Health Care
7.3%
Automotive
7.3%
Other
46.3%
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
Which OS Platforms are supported by Pitcher?
1 Comment
PM
Pitcher is available for iOS, Android and Windows and can be downloaded in the according App stores. Read more
Does Pitcher come integrated with any major CRM platforms?
1 Comment
PM
Pitcher has standard integrations & experience with Salesforce, MS Dynamics, SAP and Oracle CRM.Read more
Do I need to be online to access the Content and CRM Data?
1 Comment
PM
No, Pitcher features an offline access to all relevant content objects and CRM information typically needed by field staff. Read more
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