Compare Dynamics 365 Field Service and Pitcher 
At a Glance
Market Segments
Mid-Market (37.6% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Dynamics 365 Field Service
Star Rating
(155)3.9 out of 5
Market Segments
Mid-Market (37.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServicePitcher
Star Rating
(42)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PitcherDynamics 365 Field Service vs Pitcher
When assessing the two solutions, reviewers found Pitcher easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Dynamics 365 Field Service.
- Reviewers felt that Dynamics 365 Field Service meets the needs of their business better than Pitcher.
- When comparing quality of ongoing product support, reviewers felt that Pitcher is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Pitcher over Dynamics 365 Field Service.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availablePitcher
No pricing availableFree Trial
Dynamics 365 Field Service
No trial information availablePitcher
Free Trial is available
Ratings
Meets Requirements
8.6
132
8.5
35
Ease of Use
8.3
134
8.8
36
Ease of Setup
8.0
49
7.9
29
Ease of Admin
8.3
49
8.4
29
Quality of Support
8.3
129
9.5
36
Has the product been a good partner in doing business?
8.4
47
9.1
28
Product Direction (% positive)
7.6
128
9.1
37
Features by Category
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Agentic AI - Content Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Territory Mapping
Not enough data
6.9
7
Not enough data
7.6
7
Not enough data
9.0
7
Route Planning
9.0
5
7.1
7
Not enough data
7.2
9
Not enough data
6.7
8
Sales Performance Management
Not enough data
6.7
7
8.3
5
7.2
10
8.0
5
7.3
8
Presentation and Forms
7.7
5
8.3
12
Not enough data
7.5
8
Not enough data
6.5
8
Deal Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration and Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Sales Room
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
5
Not enough data
Not enough data
Not enough data
Before the Job
8.2
93
Not enough data
8.0
80
Not enough data
8.1
85
Not enough data
7.8
79
Not enough data
On the Job
8.3
90
Not enough data
8.3
101
Not enough data
Feature Not Available
Not enough data
8.2
92
Not enough data
7.7
16
Not enough data
After the Job
8.2
98
Not enough data
8.0
93
Not enough data
7.8
88
Not enough data
8.1
86
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Value Content Types - Value Selling Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Value Content Management - Value Selling Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Value Selling Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.2
21
Not enough data
8.7
15
Not enough data
8.0
14
Not enough data
8.7
21
Not enough data
8.9
24
Analytics
Not enough data
7.8
23
Not enough data
8.2
12
Not enough data
8.3
14
Not enough data
8.3
20
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Field Service and Pitcher are categorized as Field Sales
Unique Categories
Dynamics 365 Field Service is categorized as Field Service Management
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pitcher
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.4%
Education Management
5.4%
Computer Software
4.7%
Information Technology and Services
4.0%
Accounting
3.4%
Other
75.2%
Pharmaceuticals
21.4%
Chemicals
9.5%
Automotive
7.1%
Hospital & Health Care
7.1%
Medical Devices
7.1%
Other
47.6%
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
Which OS Platforms are supported by Pitcher?
1 Comment
PM
Pitcher is available for iOS, Android and Windows and can be downloaded in the according App stores. Read more
Does Pitcher come integrated with any major CRM platforms?
1 Comment
PM
Pitcher has standard integrations & experience with Salesforce, MS Dynamics, SAP and Oracle CRM.Read more
Do I need to be online to access the Content and CRM Data?
1 Comment
PM
No, Pitcher features an offline access to all relevant content objects and CRM information typically needed by field staff. Read more
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