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Compare Dynamics 365 Field Service and Odoo Field Service 
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At a Glance
Market Segments
Mid-Market (37.4% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
$24 per app/ per user/ per month
Dynamics 365 Field Service
Star Rating
(153)3.9 out of 5
Market Segments
Mid-Market (37.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServiceOdoo Field Service
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo Field ServiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Field Service excels in its Employee Communication feature, scoring 8.4, but Odoo Field Service significantly outshines it with a score of 9.7, indicating a more robust communication system for field employees.
- Reviewers mention that Odoo Field Service offers superior Analytics capabilities, achieving a score of 9.7 compared to Dynamics 365's 8.0, which suggests that Odoo provides more insightful data analysis tools for users.
- G2 users highlight that the Invoicing feature in Odoo Field Service is notably better, with a score of 9.0, while Dynamics 365 only scores 7.9, indicating that Odoo may streamline the invoicing process more effectively.
- Users on G2 report that the CRM Integrations in Odoo Field Service are highly rated at 9.7, whereas Dynamics 365 Field Service scores 8.1, suggesting that Odoo offers a more seamless integration with other CRM systems.
- Reviewers say that while both products have decent Reports features, Odoo Field Service's score of 8.7 surpasses Dynamics 365's 8.2, indicating that Odoo may provide more comprehensive reporting options.
- Users mention that the Ease of Use is slightly better in Odoo Field Service with a score of 8.8 compared to Dynamics 365's 8.3, suggesting that Odoo may be more user-friendly for everyday tasks.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availableOdoo Field Service
Odoo Field Service
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Free Trial
Dynamics 365 Field Service
No trial information availableOdoo Field Service
No trial information availableRatings
Meets Requirements
8.6
130
8.5
10
Ease of Use
8.3
132
8.8
10
Ease of Setup
8.0
47
8.1
7
Ease of Admin
8.4
47
9.0
7
Quality of Support
8.4
127
8.8
10
Has the product been a good partner in doing business?
8.5
45
8.8
7
Product Direction (% positive)
7.7
126
10.0
7
Features by Category
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Presentation and Forms
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
8.3
91
Not enough data
8.1
78
Not enough data
8.2
83
Not enough data
7.9
77
Not enough data
On the Job
8.4
88
Not enough data
8.4
99
9.7
5
Feature Not Available
Not enough data
8.2
90
Not enough data
8.1
14
Not enough data
After the Job
8.2
96
8.7
5
8.0
92
9.7
5
7.9
86
9.0
5
8.1
84
9.7
5
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Field Service and Odoo Field Service are categorized as Field Service Management
Unique Categories
Dynamics 365 Field Service is categorized as Field Sales
Odoo Field Service has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Odoo Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.5%
Education Management
5.4%
Computer Software
4.8%
Information Technology and Services
4.1%
Higher Education
3.4%
Other
74.8%
Retail
20.0%
Information Technology and Services
20.0%
Computer & Network Security
13.3%
Internet
6.7%
Furniture
6.7%
Other
33.3%
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
Odoo Field Service has no discussions with answers
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