Compare Dynamics 365 Field Service and Maptitude 
Featured Products
At a Glance
Market Segments
Mid-Market (38.0% of reviews)
Small-Business (53.4% of reviews)
Entry-Level Pricing
No pricing available
$0.00 0 Users With One-Time Purchase
Dynamics 365 Field Service
Star Rating
(156)3.9 out of 5
Market Segments
Mid-Market (38.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServiceMaptitude
Star Rating
(148)4.7 out of 5
Market Segments
Small-Business (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 0 Users With One-Time Purchase
Browse all 3 pricing plansDynamics 365 Field Service vs Maptitude
When assessing the two solutions, reviewers found Dynamics 365 Field Service easier to use. However, Maptitude is easier to set up and administer. Reviewers also preferred doing business with Maptitude overall.
- Reviewers felt that Maptitude meets the needs of their business better than Dynamics 365 Field Service.
- When comparing quality of ongoing product support, reviewers felt that Maptitude is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Maptitude over Dynamics 365 Field Service.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availableMaptitude
Free
$0.00
0 Users With One-Time Purchase
30-day free desktop or online SaaS Cloud trial
- Full functionality
Free Trial
Dynamics 365 Field Service
No trial information availableMaptitude
Free Trial is available
Ratings
Meets Requirements
8.6
133
9.0
130
Ease of Use
8.3
135
8.2
130
Ease of Setup
8.0
50
8.6
60
Ease of Admin
8.3
49
8.5
53
Quality of Support
8.3
130
9.2
119
Has the product been a good partner in doing business?
8.4
47
9.3
52
Product Direction (% positive)
7.6
129
8.8
125
Features by Category
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
9.6
25
Not enough data
9.7
24
Not enough data
9.5
24
Not enough data
9.5
25
Map Creation
Not enough data
9.7
26
Not enough data
9.7
25
Not enough data
9.9
25
Not enough data
9.5
19
Analysis
Not enough data
9.2
23
Not enough data
9.4
24
Not enough data
8.5
14
Cartography
Not enough data
9.4
18
Not enough data
9.2
12
Not enough data
9.6
16
Not enough data
9.4
15
Analysis
Not enough data
8.6
14
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
7.4
9
Reporting
Not enough data
9.2
12
Not enough data
9.5
11
Not enough data
7.8
10
Routing
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Scheduling
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
9.7
5
Optimization
Not enough data
8.3
5
Not enough data
9.7
5
Not enough data
8.3
5
Analytics
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Territory Mapping
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
9.3
5
Route Planning
9.0
5
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Sales Performance Management
Not enough data
Not enough data
8.3
5
8.3
5
8.0
5
Not enough data
Presentation and Forms
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Generative AI
7.7
5
Not enough data
Not enough data
Not enough data
Before the Job
8.2
93
Not enough data
8.0
80
Not enough data
8.1
85
Not enough data
7.8
79
Not enough data
On the Job
8.3
90
Not enough data
8.3
101
Not enough data
Feature Not Available
Not enough data
8.2
92
Not enough data
7.7
16
Not enough data
After the Job
8.2
98
Not enough data
8.0
93
Not enough data
7.8
88
Not enough data
8.1
87
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Field Service and Maptitude are categorized as Field Sales
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maptitude
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.3%
Education Management
5.3%
Computer Software
4.7%
Information Technology and Services
4.0%
Accounting
3.3%
Other
75.3%
Hospital & Health Care
8.8%
Higher Education
8.1%
Real Estate
5.4%
Market Research
4.7%
Research
4.1%
Other
68.9%
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
What is Maptitude used for?
1 Comment
Official Response from Maptitude
Maptitude is used to:
• Plan and manage territories or routes
• Identify potential customers and market opportunities
• Analyze sales and performance...Read more
Maptitude has no more discussions with answers
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